Rented cars here a few times thru the years never had a problem John always gave me good rates…read more....john is friendly and professional

Apex service was recommend by R&M auto body ! Apex was…read morefriendly and professional Could not have been more satisfied Ended up being a 3 week rental car rental Car ran excellent and rates were very very good. Had to extend rental and Troy was more than helpful with this. If you're looking for a reliable car at a great price ! Apex is the place Fast & easy low pressure does not try to up sell you with BS ! Will recommend Apex to friends and family. Thank you Troy

Thank you, Leslie, for taking care of me and listening to my needs and concerns…read more I chose this Enterprise location because they're open on Sundays, which is rare for car rental places. It was definitely busy, but the team still made a real effort to help everyone as quickly and efficiently as possible.

We reserved a small SUV for the weekend and stopped by on a Friday morning to pick it up. The place…read morewas busy with customers waiting their turn and others complaining that the special vehicle they booked was not available. We got to pick and choose from different models and went with the Hyundai Kona which had a little over 3000 miles on it. I was surprised how busy these city rental locations get. If you need a specific model my suggestion is going to the airport where they have a bigger fleet of vehicles to choose from.

Exceptional service!…read more Olly provided amazing customer service and made the whole experience fantastic. I won't be going to Enterprise anymore. Highly recommend!

Love the customer service and the ford escape was a smooth experience that made all the difference…read morein my little getaway.

These guys don't pick up their phone. I was trying to return a vehicle that was originally paid by…read moreCamino Real Chevrolet, but ran into some issues. There was absolutely no help from them or Enterprise. That's the last time I'll go to either one of them.

I came here to rent a car. Service was good. Since it was the end of the week, there seemed to be a…read morelimited selection of cars. When I came back at the beginning of the week, there was literally no parking space left. The rental wasn't cheap. And another downside was that this place is are closed on Sunday (and Alhambra location closes at 12 pm on Sunday).

Car rental spot with better cars than usual like BMW X7, X5, Mini Cooper Countryman. Will rent…read moreagain.

Great!! Recommend , Mr Ted is a nice person. There was a few choices is depending on your needs…read more Next time we will look for him again

I had a frustrating experience renting from this Budget location. The employee required a $600…read moredeposit on a valid credit card, which felt excessive compared to other rental locations. In addition to that, the base rate was $39.95 per day, but there was also a 150-mile limit per rental, which was not clearly explained beforehand. What made the experience uncomfortable was the number of personal questions asked. I was repeatedly questioned about where I was going, how far I planned to drive, and other details, which felt more like an interrogation than a normal rental process. The staff member also came across as very cold and emotionless during the interaction, which made the experience even more unpleasant. I understand that rental companies have policies, but the way everything was handled felt unnecessarily strict and unwelcoming. Overall, the process felt stressful rather than customer-friendly.

Joe was the one who are usually there, we have been renting because it's convenient. We filled up…read morethe gas tank like a good customer, however, this person was sneaky enough to say he needs to charge because the tank is not completely full while the needle is totally pointing there. But he doesn't even want to acknowledge the fact it is point at the full and there is a perception issues here. I was so upset because I was about to ask him for another big truck rental. THANKYOU JESUS and all mighty God he showed his angry face and start saying he doesn't understand what we are saying. Cause if we don't know we will continue out of convenience to keep paying our hard earn money for business try to nickel and dime customers out of the rules that they actually didn't even abided by....thankful everyday for people who are not like Joe who value customer that will treat each person with respect. Budget has to learn to be better, cause this is unacceptable

Not even close! The value is goals here, fast friendly, didn't waste time trying to push other…read morenonsense except the double check on insurance which spoilers. Your basic insurance probably covers rentals! We had a decent red Corolla about half the other options. Thanks guys!

I requested a cargo van…read more Loved how their branding isn't all over the vehicle. The process was super smooth, no BS when returning the vehicle. 5 minutes to do the paper work upon arrival and 5 minute process when returning the vehicle. This is what the experienced of renting a car should be, I would recommend this place.

They are a really nice car rental company. The website makes things easy whether you only speak…read moreEnglish or Chinese. It's a small convenient location, but with big deals. Thanks!

From the owner: Hua Yi Enterprise is a car rental company. We have customer service who can speak both Chinese and…read moreEnglish. Don't hesitate to contact us if you have any questions!customer-service number:Mobile (626)822 5555 or Landline（626）7827722. WeChat:huayirental

This Avis car rental at LAX location are the WORST that I have ever done business with…read more 1) Wrong vehicle was parked at the location where they tell you the parking spot. With all the luggage, you have to go back and forth to the rental office and then they assigned the right parking spot. Wasted 15 mins 2) Then you get in the vehicle and you cannot find the keys. Another lady walked to me and told me she has the same problem. They put th keys under the floor mats in her car. I found my keys in a indented corner of the front dash board that nobody can ever guest where they are. I tooks us 10 to 15 minutes to find out keys Why would any body do this to the rental car customers is beyond imagination 3) Then there is this strange useless and unhelpful employee on the 1st floor walking around. When you ask for help, he just took photos and does not do anything to help customers. Unbelievable customer service personnel. Guys on the 5th floor are professional. 1st floor where you pick up your vehicle is a total DISGRACE ! I would say who ever manage this Avis car pickup on the 1st floor has done a very poor job. I will write to Avis office

First off, the young man manning the small office was professional, courteous and did everything he…read morecould to make this work. The franchise owner was the issue. Last week I went to Costco.com and made a reservation for a standard car for 4/12-14. It gave me several choices, and Avis at this location had the lowest price, I went with them. Yesterday morning I went to get my car. He advised me that he would be upgrading me to a liltle larger vehicle. Ok to that. Printed the contract and that's when the sh*t hit the fan. My cost according to Costco was $56 with taxes and fees. The contract printed out at $83. When I questioned the man about the difference, he first didnt see what the problem was, so he called who I assume was his boss, the franchise owner of this location. After conferring with his boss, I was advised the coupon that Costco applied was only for weekly rentals, and not daily - thus the difference in price. He would not honor the Costco agreed upon price and said to pay the higher or no car. This of course did not sit well with me so I called Costco travel customer service and they said the coupon was valid and that the Avis office should accept. The owner said NO, since the contract was already printed there was nothing he could do. This of course is phooey. If I found that there was a dead rat in the back that I did not see, upon my return, I would expect apologies and some type of credit back. He said NO. After the Costco man tried to talk to the owner, nothing changed. Finally Costco being the customer friendly business that they are said that after I completed the rental, they would credit me back for the difference, eating that money. I didn't make the reservation from some odd travel site, Costco.com is pretty solid for it's members. The issue should of been between this Avis office and Costco. They both had the same code, but one said good on daily and the other said only on weekly. Also, take a look at first few pictures. The red Kia SUV is what i ended up with (which was fine), except the car obviously took a trip in the desert and there is at least 1000 bugs and the windshield is splattered with bug guts. The staff offered to clean the windshield but all this took an hour and I had to go. I suggest to anyone needing a rental to NOT use this office. Despite the best efforts of the staff there, it is the owner of the franchise that has ZERO customer care and since there are plenty of options, including Enterprise, there is NO need to use.

5 star for the staff…read more 1 star for the system Let me explain. I booked online in the morning for pick up in the afternoon. I received email confirmation of my reservation, and I took an uber to the car rental agency. Upon arrival, I was told they overbooked and are out of cars. That's when I pulled a "karen" asking the staff what he's going to do to make things right. He went and spoke with the manager, and they got a recently returned car cleaned up and gave it to me. I'm very thankful to the staff & manager for finding a solution to the problem caused by their system. The system is not accurate & Hertz should find a competent IT to fix the issue. System shouldn't confirm reservation if there's no available car.

Do not rent from this location. Did not have the minivan I reserved and only could offer a full…read moresize SUV. The service is also hilariously slow. I was at the location for probably an hour trying to pickup the SUV I don't even want.