Rented cars here a few times thru the years never had a problem John always gave me good rates…read more....john is friendly and professional

Apex service was recommend by R&M auto body ! Apex was…read morefriendly and professional Could not have been more satisfied Ended up being a 3 week rental car rental Car ran excellent and rates were very very good. Had to extend rental and Troy was more than helpful with this. If you're looking for a reliable car at a great price ! Apex is the place Fast & easy low pressure does not try to up sell you with BS ! Will recommend Apex to friends and family. Thank you Troy

Thank you, Leslie, for taking care of me and listening to my needs and concerns…read more I chose this Enterprise location because they're open on Sundays, which is rare for car rental places. It was definitely busy, but the team still made a real effort to help everyone as quickly and efficiently as possible.

We reserved a small SUV for the weekend and stopped by on a Friday morning to pick it up. The place…read morewas busy with customers waiting their turn and others complaining that the special vehicle they booked was not available. We got to pick and choose from different models and went with the Hyundai Kona which had a little over 3000 miles on it. I was surprised how busy these city rental locations get. If you need a specific model my suggestion is going to the airport where they have a bigger fleet of vehicles to choose from.

Exceptional service!…read more Olly provided amazing customer service and made the whole experience fantastic. I won't be going to Enterprise anymore. Highly recommend!

Love the customer service and the ford escape was a smooth experience that made all the difference…read morein my little getaway.

Pang, the new manager very helpful and understanding. My car broke down and these situations can be…read morevery stressful . Pang, Karla, and Joseph helped me get the perfect rental so that I could get to work within and hour. I have been coming to this location for 25 years. Thank you Enterprise staff.

These guys don't pick up their phone. I was trying to return a vehicle that was originally paid by…read moreCamino Real Chevrolet, but ran into some issues. There was absolutely no help from them or Enterprise. That's the last time I'll go to either one of them.

Car rental spot with better cars than usual like BMW X7, X5, Mini Cooper Countryman. Will rent…read moreagain.

Last Saturday, my car was involved in an accident, and I suddenly found myself in need of a rental…read morecar. I tried calling Enterprise to reserve one at the last minute, unfortunately, went I got there they didn't have any vehicles available. Luckily, I came across a company called Vic Car Rental, and they were incredibly helpful. They assisted me right away with reserving a car, and I was able to rent a 2025 Toyota Tacoma the very same day. The whole experience was smooth and pleasant, and I truly appreciated their excellent service. I would definitely recommend Vic Car Rental to my friends and family whenever they need to rent a car.

I was provided a rental car from here by a dealership because I had to leave my car to be worked…read moreon. I didn't have to pay anything except the $50 deposit Incase I came back with any scratches or anything less than a full tank. I did have to fill the gas tank back up to full I spent $8 so overall I spent $58 to have a car for about 2.5 days. (That doesn't include the rental fee since the dealer paid that). The guy that helped me out at the front desk was super friendly and had great customer service! He was also very informative when I asked questions. My only complaint is the car I was given was dinged up and the interior smelled like wet dog. It was a basic Toyota Corolla. Overall I wasn't happy driving that car as I am used to a big SUV so getting into and out of a small sedan was a struggle for 7 month pregnant me hahaha! The dealership that gave me the rental did the return process. So I don't know how that went. I will follow up to make sure the $50 deposit is back in my account.

I had a frustrating experience renting from this Budget location. The employee required a $600…read moredeposit on a valid credit card, which felt excessive compared to other rental locations. In addition to that, the base rate was $39.95 per day, but there was also a 150-mile limit per rental, which was not clearly explained beforehand. What made the experience uncomfortable was the number of personal questions asked. I was repeatedly questioned about where I was going, how far I planned to drive, and other details, which felt more like an interrogation than a normal rental process. The staff member also came across as very cold and emotionless during the interaction, which made the experience even more unpleasant. I understand that rental companies have policies, but the way everything was handled felt unnecessarily strict and unwelcoming. Overall, the process felt stressful rather than customer-friendly.

Not even close! The value is goals here, fast friendly, didn't waste time trying to push other…read morenonsense except the double check on insurance which spoilers. Your basic insurance probably covers rentals! We had a decent red Corolla about half the other options. Thanks guys!

I requested a cargo van…read more Loved how their branding isn't all over the vehicle. The process was super smooth, no BS when returning the vehicle. 5 minutes to do the paper work upon arrival and 5 minute process when returning the vehicle. This is what the experienced of renting a car should be, I would recommend this place.

They are a really nice car rental company. The website makes things easy whether you only speak…read moreEnglish or Chinese. It's a small convenient location, but with big deals. Thanks!

From the owner: Hua Yi Enterprise is a car rental company. We have customer service who can speak both Chinese and…read moreEnglish. Don't hesitate to contact us if you have any questions!customer-service number:Mobile (626)822 5555 or Landline（626）7827722. WeChat:huayirental

This Avis car rental at LAX location are the WORST that I have ever done business with…read more 1) Wrong vehicle was parked at the location where they tell you the parking spot. With all the luggage, you have to go back and forth to the rental office and then they assigned the right parking spot. Wasted 15 mins 2) Then you get in the vehicle and you cannot find the keys. Another lady walked to me and told me she has the same problem. They put th keys under the floor mats in her car. I found my keys in a indented corner of the front dash board that nobody can ever guest where they are. I tooks us 10 to 15 minutes to find out keys Why would any body do this to the rental car customers is beyond imagination 3) Then there is this strange useless and unhelpful employee on the 1st floor walking around. When you ask for help, he just took photos and does not do anything to help customers. Unbelievable customer service personnel. Guys on the 5th floor are professional. 1st floor where you pick up your vehicle is a total DISGRACE ! I would say who ever manage this Avis car pickup on the 1st floor has done a very poor job. I will write to Avis office

First off, the young man manning the small office was professional, courteous and did everything he…read morecould to make this work. The franchise owner was the issue. Last week I went to Costco.com and made a reservation for a standard car for 4/12-14. It gave me several choices, and Avis at this location had the lowest price, I went with them. Yesterday morning I went to get my car. He advised me that he would be upgrading me to a liltle larger vehicle. Ok to that. Printed the contract and that's when the sh*t hit the fan. My cost according to Costco was $56 with taxes and fees. The contract printed out at $83. When I questioned the man about the difference, he first didnt see what the problem was, so he called who I assume was his boss, the franchise owner of this location. After conferring with his boss, I was advised the coupon that Costco applied was only for weekly rentals, and not daily - thus the difference in price. He would not honor the Costco agreed upon price and said to pay the higher or no car. This of course did not sit well with me so I called Costco travel customer service and they said the coupon was valid and that the Avis office should accept. The owner said NO, since the contract was already printed there was nothing he could do. This of course is phooey. If I found that there was a dead rat in the back that I did not see, upon my return, I would expect apologies and some type of credit back. He said NO. After the Costco man tried to talk to the owner, nothing changed. Finally Costco being the customer friendly business that they are said that after I completed the rental, they would credit me back for the difference, eating that money. I didn't make the reservation from some odd travel site, Costco.com is pretty solid for it's members. The issue should of been between this Avis office and Costco. They both had the same code, but one said good on daily and the other said only on weekly. Also, take a look at first few pictures. The red Kia SUV is what i ended up with (which was fine), except the car obviously took a trip in the desert and there is at least 1000 bugs and the windshield is splattered with bug guts. The staff offered to clean the windshield but all this took an hour and I had to go. I suggest to anyone needing a rental to NOT use this office. Despite the best efforts of the staff there, it is the owner of the franchise that has ZERO customer care and since there are plenty of options, including Enterprise, there is NO need to use.

Fast and courteous service at the front counter desk. The outside crew is not so helpful though (no…read moreneed to deal with them though). Know that there is an Uber rental door and personal rental door. The Hertz price was the best we could find.

There's a male worker, he's extremely unprofessional. Would ignore you regardless if you scan the…read morethe QR code. He's extremely rude. Had multiple encounters with him where he's just disrespectful