stay away! you will be scammed cars are all trash, cars are…read moredonated & they sell them? cmon no integrity, honesty .. neg 5 stars

-5 stars I've bought 4 car from this auction and don't know how I still haven't learned my lesson…read more All have had major issues (bad transmission, bad catalytic converter, bad transmission, bad transmission) Just BEWARE and be ready to invest!!!

If you have ever been to auto auctions in San Diego, this should be the place you go. Make sure…read moreyou take someone with you that knows auto mechanics. There are some excellent vehicles here and also there are some junks too. You have to check them out first. If you just bid on a vehicle that you did not check out, you are going to buy problems. This is the only auction that I know of that you can start the engine, completely check out the car before the auction. The other auctions don't let you open the hood! This place are like all the others, cash only, no refunds or exchanges so do your homework and you should do good.

DO NOT BUY A CAR FROM THIS PLACE, YOU ARE WARNED. They sell bad vehicle with alot of issues. They…read moredont tell you about them. The people are awful to work with. Hope this place goes out of business

Today I had a lovely opportunity to waste my time. Their online website posts opening bid prices…read morebut when you get there they increase the opening bid price by thousands claiming it's a "reserved" price. For example: I was interested in a 2016 Chevy Cruze that was listed online starting bid at 5500. Well, when it was that cars turn to be auctioned the bid started at 7900. Yes, I'm just as surprised as you. When I confronted them (Mike and the auctioneer guy) about it asking if they usually raise the online price? They said it's the reserved price. What? I asked. Reserve price? There is nothing online stating that there is a reserve price. He said it's the buy it now price, it's the reserve price. Then told me to ask anyone, it means the same thing. I told him those two words mean two different things. Buy it now means buy it now I don't want to fight in an auction. Reserve price means even though you'll bid at this price, you'll still have to pay X amount for reserve. Common knowledge... or atleast I thought it was. Long story short: scam artists; they bait you in at a low price online, wastes your time while waiting for the car you want to see and then raises the starting bid by thousands. Then tries to gaslight you when you ask too many questions. I would give negative stars if I could, I'm being generous with 1 star. Guess I'll be taking my money to a dealership where I know it's safe. FALSE ADVERTISEMENT!!!

Do not trust this place. You're better off with Craigslist cars. Rude staff, and bad cars…read more Read their Terms and Conditions, and you'll soon realize why there are so many negative reviews. Also, don't put down any money for any car as a "reservation."

Took over 20 phone calls over 3 days to get someone to answer the phone. Did not get my car in the…read moresale and had to wait another week. Sell fee was very high and charged me for a detail, I drove the car to the auction from my detail shop! It was extremely clean and did not need a detail. Service at the front desk is awful! I will never use this auction again, no wonder this auction has only a couple of hundred cars a week! It once had 2,000 plus a week.

this company is the worst, manheim beats them everytime in every area of the auction business…read more everytime I have to interact with them I regret it. I know lots of transporters who refuse to go to adesa anymore to pick up cars due to all of the problems locating cars

So I just donated a car, I didn't receive anything from the tow driver, who was about a half hour…read morelate, and didn't call me to say he was coming. Quick answer when you have a donation, no answer post-donating. I'd like to work with this place, but at present I getting those creepy :( violated feeling lol but fr fr I hope to get a callback today, there is still time to salvage this interaction and "Maybe" change to a 3 star possibly 4

I've bought several cars from here. Sad truth is u take ur chances at this business. I bought one…read morevehicle and soon as I drove it out the gate I had the thought to look under the hood. Good thing I did. The engine was running but I couldn't see anything moving! Nothing! I realized the main pulley was broke so no belt movement. That blew me away as I had never seen that before. How could the engine be running as im hearing it clearly but there is no visible movement??? So, I couldn't even drive it home bcos if the belts aren't moving the water pump is not pumping and it would overheat in a few blocks. So I had to get it towed and the mechanic told me I was looking at a bill of approx 3800 dollars. I didn't pay but 800 dollars for the car. Do u think I got any money back? Hell no! I was screwed. Brownfield screws people every week. One guy came in the yard with a pistol to get his $ back but he just ended up in jail. I don't condone his behavior but I certainly understand. And this is just one of my experiences with these hoodlums and thieves. ​

Settle in for this one…read more We set an appointment to pick up our car. Get there and PEDRO tells us okay I just need to grab the plate, take pictures, and I'll bring it out. That alone took 30 minutes. After searching the car that had close to nothing already in it since we had taken all personal items except what the lot needed: our registration and our license plate. After searching the empty car for 10 minutes we head back inside and tell them we are missing our license plate. PEDRO then says they will go look for it. 30 minutes go by. We now ask AURA, another worker, what is going on and if anyone is looking for the plate she advises us that she'll go ask the manager in which to our surprise NO ONE WAS LOOKING FOR THE PLATE. So now after ANOTHER 20 MINUTES. I asked PEDRO if they needed help finding the plate since it seems they are either low staffed or incompetent in keeping documents together. He then straight up says "we may have lost your plate" . After another 30 minutes of them "SEARCHING" for the plate we give up and give in our information in case they "find it". So we go outside and sit in our other car as we are trying to figure out how to drive the car we picked up home, they have one of their forklift drivers come out and ATTEMPT TO OPEN OUR CAR WITH AN EXTERNAL BATTERY TO LOOK FOR THE LICENSE PLATE. We walk up and ask them what they are doing they say "looking for the plate" and our response is "without telling us after we already picked up the car? We are sitting right there with the key to the car." The driver just says "oh" and proceeds to look in the car again for the PLATE THAT WASNT THERE!!! At this point I'm LIVID. You clearly lost the plate and NEVER communicated that you did or were even in need to look for it. The VERY FIRST THING PEDRO SAID was that he need to grab the LICENSE PLATE before getting the car. After driving home, we had recently moved and needed the registration to the car to register it for our parking lot. Just take a huge guess as to where the last place the registration was seen? AT COPART. So not only do they have my plate but now also my registration. GOD FORBID I HAD GOTTEN PULLED OVER DRIVING HOME!!!! This place sucks, the employees suck even more. NEVER SEND YOUR CAR HERE OR LET USAA SEND IT HERE EITHER!!!

Tried purchasing a truck to fix up but they didn't tell me I needed a broker, 18 wheeler to ship…read moresaid car to the broker and pay lot fees and travel fees till after I paid for the day pass, then had me wait for 30 minutes before another worker told me that inspections of auctioned cars was over and I needed to go turn in my vest, worst fuckin place to even look for a cheap car

I didn't believe the reviews felt like I had to experience the place myself and now the one star…read moretotal makes complete sense definitely some illegal stuff going on here I was somehow outbid by thin air and the price I bid for was bumped up a thousand plus by the thin air and once I "lost" the bidding I was then offered the car still by the auctioneer on the way out they don't try and hide it they are completely scamming if you aren't apart of their family I would completely avoid this auction and save yourself the time

Terrible service. They are the company that takes care of auto donations to several charities…read more They don't process things like they promise - you have to continually call to get the release of liability completed. On another note the tow truck driver was very nice and on-time.

Tried to sign up for their auction service. They tried to charge me $200 to activate my account…read morealong with some sort of ID verification when I have a few friends who had absolutely no hassle with their activations. Avoid this company.

I missed the "pick up" date the day after the San Diego location auction and the next day was a…read moreholiday and the yard was closed. I returned the day after (a Friday) and was told I needed to go to Escondido to pay for a vehicle that was sold and stored in San Diego. This was at 4:00 PM and the Escondido location would be closing in 30 minutes. That was on a Friday. The next possible day to pay for the vehicle was Monday and now there were going to be 5 days of 'storage fees' due at $25/day, adding $125 to the already existing buyer's fees. Altogether, the fees were more than I bid on the vehicle. This is just more bullshit to suck money from unsuspecting individuals who are not familiar with these con artists and thieves. This is the worst customer service I have ever encountered. They are not to be trusted. STAY AWAY!!!