Great staff, detailed in their work. Reliable. I really appreciate their work. It feels incredible…read morecoming home to a clean house!

This is a long overdue review! I'd like to thank Maria and her team for keeping our house clean and…read moretidy for the past 4 years. They have been amazing in mopping, dusting, deep cleaning our kitchen and bathrooms. They really get the details - no dust on the window sill, bed made, and even the microwave is spotless. It feels like a special treat whenever they come and instantly brightens my mood whenever I see our home done up well. Great communication, timely, and professional. Thank you, thank you!

I've used Candy's House Cleaners multiple times for both basic cleaning and deep cleaning, and I'm…read morehonestly very satisfied every single time. The quality of the work is amazing. She pays attention to detail and makes sure everything is spotless and fresh. I've tried both services more than twice, and the results are always consistent. My place looks and smells super clean after every visit. You can really tell she cares about doing a good job, not just finishing fast. She is also very kind and professional, and she even gave us a discount price, which we really appreciated. It shows she values her customers and wants to build long-term relationships.

I reached out to Candy's House Cleaners with high hopes given the number of five-star reviews…read more Unfortunately, the process of getting a quotation was incredibly slow, one text message at a time over multiple days, as to be actually insulting to a potential customer. It must be nice to have so many clients that you can treat prospective new clients so disrespectfully.

I booked InstaMaids through yelp in preparation for my move! Instead of the move-in/move-out…read moreservice I requested a deep cleaning as my apartment needed a lot of love to get things sparkling before my move out inspection. Booking process online was seamless and I appreciated being able to add-on services like oven cleaning. They arrived within 10 minutes of the arrival window ready to go. I told them they could more or less ignore the furniture and focus on the apartment itself. They were very kind the whole way through. They were extremely thorough, even getting to places previous cleaners did not like under the bed. They nicely packed items thrown around in bags for me to sort through which I really appreciate. When finished with each area they asked if I wanted to check the area first for anything missed, another thing I appreciated. They offered to take out trash bags at the end but I told them they did enough and sent them on their way :) They are definitely worth booking and are extremely thorough! I will likely book again the next time I require a deep cleaning.

I called Insta Maids to book a cleaning service, and during that call I asked a simple question…read moreabout five shirts on the floor. I explained that I am disabled and asked whether the cleaner could pick them up. I was told that would require roughly an additional $100 charge. Rather than pay that, I said I would pick the shirts up myself. What should have been a simple booking then turned into repeated attempts to move me to a more expensive service. I eventually booked the standard service online and picked up the five shirts myself. To my surprise, Insta Maids then CANCELLED my appointment because they believed I needed the higher-priced service. They called me while I was working and again tried to discuss the service. I specifically explained that my break was over, I had to go, and I needed to lead a scheduled sales meeting with more than 20 people. When the conversation continued anyway, I ended the call. Then they immediately called me back. Because I had two consecutive calls from an unfamiliar number--and because I have both a seriously ill family member and employees who may repeatedly call in an emergency--I stopped my live Zoom meeting and answered. It was Insta Maids again. I made it very clear that I was working and could not talk. I ended that call as well. Since Insta Maids had cancelled my appointment, I hired another cleaning company. I actually chose a MORE expensive company and booked approximately $300 per week in recurring service. Price wasn't the issue. I simply wanted a company that would take my booking, provide the service, and respect my time. Then this morning an Insta Maids cleaner unexpectedly showed up at my door. I discovered that Insta Maids had reinstated the appointment and charge even though I had never agreed to reinstate the service they had cancelled. When I called, I was told that they had informed me during the previous phone call that they were reinstating the appointment. I had an AI transcript of the call in front of me, and it did not show that statement being made at all. To be completely fair, after listening to the actual recording, it sounds possible that the representative MAY have been beginning to tell me something about the appointment when I cut him off. I had already repeatedly explained that I was leading a meeting and could not continue the conversation. Whatever he was beginning to say, I did not hear a completed statement that my cancelled appointment was being reinstated, and--more importantly--I never agreed to reinstate it. There is an enormous difference between attempting to tell a customer something and obtaining the customer's authorization. I did not authorize Insta Maids to reinstate the service they had cancelled. I did not agree to the reinstated appointment. I did not expect anyone to arrive at my home. By the time they arrived, I already had another cleaning company scheduled for that afternoon. This entire situation could have been avoided by simply respecting two things: 1. When a customer says, "I cannot talk right now," let them go and call back at an appropriate time. 2. When your company cancels a customer's appointment, don't reinstate it and charge the customer's card without clearly obtaining their agreement. They had already made the sale. Somehow they turned a completed sale into a cancellation, multiple unwanted phone calls, an unexpected cleaner at my door, a disputed charge, and a customer who has now taken approximately $10,000 a year in recurring cleaning business elsewhere. In fact, I am paying the competing company a higher rate so I will not pay $15,000 a year. That's an extraordinary amount of unnecessary effort to lose a customer they had already won.

Follow up. Emailed to give another chance. They offered three times to meet, I picked one and they…read morefailed to meet. Blamed it on email stuck in our box? I dunno. I really tried to give them our business, HORRIBLE communication, unreliable! I just can't take that chance for cleaning our business.

We've been getting cleans every 4 weeks for about a year now. All of the staff are very friendly…read moreand considerate, and the quality of cleans is consistently good. Manager Stephanie's communication is great, and she also visited once to do a quality control inspection after the clean. Owner Davlyn isn't afraid to roll up her sleeves and cover a cleaning when they are temporarily short staffed. Maybe due to the numerous (well-earned) high reviews here, there can be a wait list for new clients. It's worth the wait, especially if you are looking for recurring cleans every 1, 2 or 4 weeks. They're very thorough about understanding a new client's needs and ensuring that they have enough staff to maintain the quality of cleaning before taking on another client. They care very much about their clients, and it shows! The team even sent us a baby card after our newborn arrived home from the hospital! We are moving to the East Bay later this year, which unfortunately is outside of the ACS service area, so congrats to the next person to get our spot! We hope to be back in the South Bay sometime in the future if the housing market calms down, and will be looking to get back on the client list at that point!

We've used Maid My Day's for about five years for both standard and deep cleans services. The team…read moreis consistently thorough and efficient, and Melissa is always responsive and accommodating. We highly recommend them!

Maid my day cleaning made my day! :)…read more I moved out of my apartment and ordered a deep cleaning, and the team did an amazing job. They made the apartment look like new again and removed all the hard water stains which was my biggest concern. The team is professional and amazing!

Their service exceeded my expectations. The only minor cons were that they were a few minutes later…read morethan their arrival window (which they apologized for), and that they send too many text messages and emails regarding the appointment. The bottom line is, they did a great job and worked much harder than I asked them to, since the carpet was in bad shape and I didn't expect much. In fact, they got out practically all the stains, which I didn't expect them to do. They were efficient and friendly, and they stuck to their estimate! After seeing all the time and effort they put in, I fully expected to be charged up to double, but they asked for the original amount even after I offered more (so I increased my tip). I will email Green USA again the next time I need cleaning.

Prices are too high. Also estimates should be provided well in advance not on the day of.read more

I'm genuinely very grateful for the care and attention they put into my home. With a busy work…read moreschedule, having someone I can trust to come in and take care of everything so thoughtfully gives me a lot of peace of mind. They are reliable, kind, respectful, and consistently do a beautiful job. The house always feels fresh, comfortable, and well cared for afterward, and I really appreciate the small details they notice without needing to be asked. What stands out most to me is the trust and consistency. It's a wonderful feeling to know my home is in good hands. I truly appreciate their hard work and would happily recommend them to anyone looking for someone dependable, caring, and professional.

We hired this company for a move out cleaning and they did an amazing job. The staff were very…read morefriendly and professional, the pricing was also reasonable.

Friendly and easy to work with. Did a great job on the first of 2 cleanings: initial cleaning of a…read moredisaster of a home. Coming back later, after new paint and new flooring, where all there was to clean was windows (for additional $60), kitchen cabinets, and the bathroom I'm not happy. The good: The bathroom looks great. Better than expected. Windows: Acceptable, Obviously a lot of cleaning was done on the frames, but I'll bring back a hand vac for the stuff that was pushed into the corners of the tracks, instead of cleaned out... similar to the kitchen drawers... Kitchen: waste of $$. Counter tops and sink were cleaned previously and were still fine; just needed to be wiped off. Insides of oven (which was rarely, if ever, used) and fridge were fine. Cleaning the fridge did require some work (though that work might have been done on the first visit) Cabinets and drawers were a waste of money. Having seen what they were like before, the team obviously at least wiped them all out with a dry rag, but I think that's all. Drawers: one sample pic posted. Sticky area, which easily wiped clean with a wet paper towel, doesn't show well in the photo. The corners are full of loose debris instead of cleaned out. Cabinets: similar to drawers, with debri and stickiness. One especially egregious oversight. The bottom pantry cabinet was perhaps vacuumed out, but thats about it. See pic. I would call them back to finish cleaning, except for how the job ended. 1. Nobody notified me when they were done; they just sent a bill to pay. My brother paid before I inspected. 2. When I got to the property 3 days later, the front door was unlocked 3. The back door was open.... 4. The plug-in CO2 detector in the dining area was gone. I had put a lock box on the door and I had previoiusly given one of the owners at Sanity Divas the combo. The lock box combo was only off by one digit, suggesting that they (or somebody else) used it. Even so, the bottom lock and the back door didn't need a key to lock them, and they were not locked. If someone had come in and stolen things, they would have walked right past my tool box and ignored it to steal a $60 CO2 detector... not likely. I suspect the CO2 detector was damaged and removed to hide the damage: entire socket/box was moved/pulled out slightly on one side; brand new wall plate was now damaged. Since the doors were open, I cannot say for certain someone on the team did this, but why would anyone else break in there, not steal my tools,and violently rip (by my imagination) the CO2 detector from the wall? I don't care how good your cleaning is if you don't take care of my property or you try to hide your accidents. If my out-of-state brother had not paid so quickly, I wouldn't have paid until they came back and finished the job... brought me a comparable CO2/gas detector.

We had to change cleaning services when we moved, and have been very happy with Sanity Divas. Have…read morebeen very professional, prompt, and give advanced notice of cleanings.

Above and beyond. We hired this team based on a referral from a good friend. She raved about the…read morequality of service. My expectations were high, but when Rafa and his crew came in, they exceeded them. The attention to detail and impeccable cleaning were so appreciated. I've hired them permanently and highly recommend them. Thank you for your excellent work.

I was a bit skeptical at first due to less reviews here on Yelp but I thought to take a leap of…read morefaith and it did not disappoint. I used their services for cleaning my apartment and loved it. The apartment felt pretty and clean after they left. They were right on time, maybe a minute or 2 early and so easy to work with! I would gladly have them clean my house on a regular basis and so should you!

They cleaned everything perfectly, just the way I wanted…read more I'm really happy with it. Thank you!

Wanted to get my grandparents house deep cleaned, particularly the walls as they have pets. Called…read moreon the phone to discuss options and what they could offer! Easy, transparent with what they are able to do, and quick availability. Couldn't have been happier with the process and outcome. Will be booking again!