I haven't been to a JCPenney in a long time. I forgot how packed one of these can be. And not…read morealways with items that you necessarily need. I came in here looking for gifts only to find disappointment. Being one of the anchor stores at the mall you would expect it to be packed with a lot of what you may need. I ended up walking around in here looking for a good amount of time. I was surprised that I did find some items. What was a bit off putting were the lines at the registers. That is when you could find a register that was open. When you did find a register that was open you had to wait in extremely long lines. I mean it's one thing to pick up an item in one department but have to traverse to a completely different department in the store to pay for that item. I will say, the service here from the staff was impeccable. The lady that helped me had just delt with three difficult customers when it was my turn. That didn't bother her, she was still a gem to deal with. She was chatty and had a happy demeanor. I would go back to just interact with her.

Beautiful store so, clean and orderly. Bought white Tee shirts made in Pakistan. Cotton blend. Very…read morenice. Bought some men's cotton, knitted boxers made in Bangladesh. perfect fit, very comfortable. Paid a little more for the Stanford brand but well worth it. Hanes is cheaper but just not happy with their products. Thank you JC Penny for being a quality store. You stand out in our world full of deception and cheap, inferior junk. You are something in our world we can still count on. Now if I could just get a real landline phone.

The store has a huge inventory and great selection. The service was great too- I had tons of…read morequestions and the employees even brought out the size I needed from the back-which I didn't expect at an outlet store. We were happy with the service, selection and value of the coats we bought. We look forward to returning

60% off the entire store today. Had a great experience here…read more Friendly team members. Pet friendly. Clean dressing rooms. Tons of coats. Slim selection on many other items as a result of the sale I'm sure. Could barely find sizes medium and large for women's but no shortage of Small, XS or XL. Really great selection of shoes and accessories for men, women and children. Terrific shopping. Grabbed a few hoodies, gloves, a pullover and some beanie hats as gifts for my nieces. I thought the dressing room was really cool as the exterior walls have artwork that delivers a history lesson about the business. Very cool.

Great store with a good variety of women's shoes--athletic, casual and even special occasion shoes:…read moreI always like to shop in the clearance section. The only thing that would make this stir better would be if it were larger--like maybe a two level store like the one in Rockville.

Very nice store in a great location. Easy to get in to from inside the mall or outside. The store…read moreis very open and the shoes are easy to see. They are set up by style which makes shopping easy. The staff here has always been friendly and helpful. The prices are not bad and they often have sales. If you are looking for shoes for any occasion, I highly recommend stopping here.

I went to this establishment today to pick up hair supplies for my daughter. The staff was…read morefriendly and very accommodating. We'll definitely patronize this store again. #ShopBlack #BlackOwned

Its like DSW cousin store. I needed some nice dressy heels for an event. I love the selections…read more The store was neat and organized. They carry a lot of name brands but at a lower price. Checking out was a breeze. Staff were friendly. They had a lot of cute boots with heels but I really dont need more boots lol

My husband who is 96 yrs old and blind wears a men-size 7 shoes--which is very hard to find in our…read moreFrederick shoe stores--until we found Off Broadway! I have never seen so much variety/selection in one place, fair pricing, and excellent service. THANK YOU OBS!!

Talk about seeing a ghost. That's exactly what I saw here. I had that that the whole brand had…read moreclosed up shop with them going belly up. However, upon furth inspection, there are only 20 Sears left in the US with the Frederick location being one. It felt like right after Blockbuster closed up shop and you would stumble upon one of their old locations. I walked in here expecting it to be a perpetual closing sale going on. Don't get me wrong, it nearly looked like that, but they were still here, doing their thing. When I walked in the first time I though I was being punked. But I was not, they had every department that you would expect. Everything right down to the appliances that we were all too familiar with seeing. Don't let me mislead you here. It may be a Sears, but it is a bareboned Sears. It was great being in here, kind of reliving my childhood adventures. Before school starts shopping, late Christmas last minute shopping, middle of the summer detour shopping, and all that good stuff in between. In this store I can assure you they have items and all departments are open. Although each department is pared down. Some walls had maybe one or two items hanging on the racks and the rest was scattered to make it look like it was well stocked, but it really isn't. It is quite odd to see. They are attempting to make it look like a fully functional store, but it really looks way too lowkey. Some sections hardly had any lighting. The store pick up area was dead, no one there, so I assume pick up is gone and/or done elsewhere. All the little outlying areas are gone. When I asked if they were about to close to an associate I was assured they are not closing, any time soon. I was just weirdly put off because the fixtures that aren't in use are for sale. That is a usual sign that a store is about to close up shop. Only time will tell if this will remain true. I would love to see Sears make a comeback, but it is like hoping for water in a drought.

Goodbye dear Sears. I will always remember you fondly. Memories of shopping with my parents. Buying…read morenew clothing for school there. Our old Kenmore appliances that actually kept working forever. This wasn't the store location I grew up with but still a genuine Sears store. Who could forget the Sears catalogs and especially the Christmas toy catalogs. They were part of everyone's past and favorite things. I'm sad that another true American icon is slowly fading away. Yesterday I went to this location and purchased something I really didn't need but wanted to anyway. It was my goodbye and one last look. Always part of our history and hearts. Thank you to a great company. Thank You

Let me tell you. I've been in this store twice. I'll never go again. The female owner treated…read moreme very unkindly both times. She was very busy bossing her poor partner around. Urgh. I so much wanted a dandruff shampoo and drove miles to see her. What a waste. She, I assume, doesn't care about walkins there. Order online, if you have to patronize her shop.

We used to love the clay hair wash and lavendar moisturizer. Used it for many years when living in…read moreMD. Mail ordered same products when we moved to Florida. Shipping rate was outrageous for two products. We were glad to pay it as we missed their products. What we received isn't the quality it once was. The hair product ( shampoo) was difficult to remove from my husband's hair and his scalp became itchy and irritated. It was also awful to clean off of the tub. It didn't dissolve as it had in the past. The Lavendar moisturizer was sunflower oil and lavendar. Watery consistency NOT WORTH THE MONEY. We will not be ordering from or recommending this company anymore. Also no way to get in contact with them via their website. Shame on you Terressentials.

A super cute a kitschy store! My fiancé and I enjoyed browsing everything. But the real highlight…read morefor me were the two birds in the back! They were so cute and friendly.

Super cute store! I love all of the unique and "sarcastic" items in this store! I will definitely…read morebe back!