These folks are professional jewelers with integrity and a strong reputation. I've always been…read moresatisfied with their work.

I found CJ David as I needed my wedding band resized. I went in and they gave me a estimate and I…read moreleft my ring with them. It took them a few days to complete and they called me to pick it up. As she told me it looked brand new. They cleaned and polished a ring that hadn't had that done in years. I wash greatly satisfied and will use them again.

My fiancés family has been long time fans of James Avery so it was perfect timing to stop while…read morevisiting Texas. We came in knowing what we were looking for and the staff member, Joanne, was wonderful to work with! After hearing we were out of town, she kindly polished my fiancés cross necklace as we looked at wedding bands for him. Joanne was great about pulling different sizes, engaging in conversation, and making us feel special. The process was quick and easy! Their designs have a niche market but are all displayed beautifully in store! Everything was clean/organized and you can tell staff love their jobs!

We have always had an amazing experience here. I've read some negative reviews but I have always…read morebeen happy here. Everyone is polite and helpful and the selection is great. I have bought stuff for myself, my daughters and my wife. We were recently helped by Vicki and it was a great experience. We will definitely be back!

There are two doors for this store, location, however, you can only enter through one door because…read more1 was locked. I'm sure it's a safety measure since there was only one store clerk working. Speaking of said store clerk...the clerk was very helpful, engaging and polite. She overheard my niece tell me that she was allergic to nickel so she couldn't wear certain earrings. The clerk then interjected that titanium may be a good option for her to try. The store was clean nicely organized, and had a great sale.

Made an appointment to get my 13 year old daughters ears pierced. They were very helpful in…read moreassisting her to select the earrings she wanted in 14k gold. The cost of the earrings included a large bottle of the cleaning solution that she needed to clean her ears. It was very quick and painless according to my daughter and she was absolutely thrilled. They were very sanitary and took time to demonstrate how she should clean her piercings to prevent infection. It was very easy to book an appointment via the Claire's app and you can also reschedule or let them know if you are running late. When you get your ears pierced, you get a certificate for one free pair of earrings each month for 12 months , a perk that my daughter was very excited about. She also got 20% of any purchase in store that same day and so she selected a cute hello kitty light up vanity mirror that caught her eye. Overall, it was quick and easy and the young ladies in the store were friendly and helpful. Great experience!

Was looking for silver and gold to purchase. J.R. had high…read morequality silver at great price. Looking forward to going back. I recommend anyone looking for rare coins or just plain silver or gold.

I always have gotten generous offers for my items. I got a free estimate on an item that turned out…read moreto be gold-plated, but I was able to sell it on Facebook marketplace.

I had a great experience with Hinz Jewelers. Nichole kindly took time to make an appointment with…read moreme to speak about creating on a custom engagement ring. She walked me through the process, and give me recommendations on creating this custom piece. She was very transparent with pricing and gave me a reasonable quote. Overall the environment was very friendly. Mr. Hinz also took time to speak with me about their process. I feel that I could trust them in creating a high-quality piece of jewelry. I would absolutely recommend Nichole & Mr. Hinz for your custom jewelry needs.I appreciate their professionalism.

A great company!! I brought a very special ring in to be sized, the first time it was not the fit…read moreI wanted, so they kept it another week and it came out perfect!!! I am proudly wearing my David Yurman ring that belonged to my mom! The staff was warm and welcoming and never made me feel like I was bothering them - I'm picky lol Definitely recommend for and jewelry repair or even to purchase from. Will definitely be back in the future!!!

Took an old gold bracelet in. Have been customer in past. Asked what it was. Was told that it was…read moregold plated silver. Asked for cleaning. Returned and found not a gold bracelet but silver. Any gold was removed. They wanted $20 for this shoddy service. Poor Poor I'll never return.

Love this place people were so nice and helped me and my wife out without watches and jewelryread more

Can't say enough good things about the folks here, I worked with Justice and he immediately…read moreacknowledged me walking in, walked me through different items and helped me find what I liked, it came back from sizing and they forgot to do something, he personally took the ring to have polished the same day. I wouldn't go to any other sales outlet anymore. This one has the best customer service for sure. Thank you Justice and the very kind ladies that were helping us as well.

if you go, please go see Kevon and Linda because they are the best! We came in just to get my…read morefiancés ring inspected but ended up getting my ring also! They were very patient and awesome!

Twelve years later, and the reviews remain a mirror of my own experience. They've moved to a more…read more'upscale' location on Richmond--complete with a security desk sign-in--but the attitude hasn't changed. Back in 2014, they scratched my watch and refused to take responsibility, acting with a total lack of professionalism. I even filed a BBB complaint at the time, to no avail. Stopping in recently, I realized that while the scenery has changed, the management hasn't. I guess 'crime' pays in the short term, but the universe has a way of remembering. Some things never change, and neither do people who lack integrity. The reviews are the proof you need to avoid this place.

When I was in need for a loan to pay some unexpected bills the staff at Eagle Jewelry was there for…read moreme. They also helped with my payments. I wasn't always able to pay on the due dates but they worked with me. Thanks again for the help you guys gave. I'll be back soon but to buy some jewelry not just to pawn it.