This is my second review and would like to praise this company on their efficiency, knowledge,…read morepromptness and straightforwardness! Chis came out same day , matter of not even an hour after I've placed the call . I was always looking for reliable service and now I found one ! I am highly recommending this company for any garage door needs ! Thank you Chris and Proper Garage Doors . Found yourself customer for life .

Do not use! Took 6 times to complete a 1 day garage installation. Extremely disappointing…read moreexperience! I would absolutely not recommend this company based on my experience. What should have been a simple garage door job turned into a ridiculous number of problems, return visits, and time I had to take away from work. First, they tore down my weather stripping even though they were NOT supposed to touch it. While doing that, they scratched up the aluminum around my garage door. They then had to come back to replace the weather stripping and repair the aluminum they damaged. When they replaced the aluminum, they installed the WRONG COLOR, so I had to schedule ANOTHER appointment for them to come back and fix their mistake. Then the garage door started making noises, came off the track, and almost fell. Yet again, I had to arrange another service call to have them come out and fix it. As if all of that wasn't frustrating enough, they also completely NO-SHOWED for one of my scheduled appointments. I rearranged my schedule and made myself repeatedly available for appointments--all of which were only necessary because of their own mistakes. After all of these issues, I asked for a reasonable adjustment to my bill. Considering the damage they caused, incorrect repairs, repeated service calls, no-show, and the amount of my time that was wasted, I don't think that was an unreasonable request. Instead, I was extremely disappointed with their response and lack of accountability. One mistake is understandable. This wasn't one mistake. It was problem after problem after problem. When you hire and pay a professional company, you shouldn't have to repeatedly take time off work so they can come back and correct damage or mistakes from previous visits. I gave them multiple opportunities to make things right and I was extremely kind and patient throughout it all. Unfortunately, based on the workmanship, inconvenience, and way my concerns were handled afterward, I cannot recommend this company.

Appointment setting was easy. They kept in contact to update about technician ETA. The tech,…read moreKenneth, was very knowledgeable and very professional. What I thought was a big problem was really a small issue and they priced accordingly. He also did a 30 point inspection and didn't try to tell me something was wrong when there wasn't anything (more than what I called about). I highly recommend M&M Garage Doors for all repair needs.

Replace old wooden door with quality overhead door with we a ther seal. Reasonably priced.read more

I'm the kind of guy who likes to do things himself whenever possible, but sometimes I realize I'm…read morein over my head. How hard could it be to replace the garage door motor with another one? Fortunately, I thought better of that, and called ASAP. They're true to their name: they could have come out the day I called them. When I asked for a ballpark cost, the man I spoke to told me that the most economical solution for me would be if I bought the motor, and they installed it. And here I was bracing myself for their upcharge on the hardware. Impressive. I scheduled the appointment for the next day and picked up the motor at Home Depot. Alan, the technician, was excellent. He called before coming over, and he was done in about an hour. He also gave me advice on the 25-year-old door, making it clear that he wasn't trying to sell me a door. The charge was $283, which was a little less than I expected (the man on the phone told me it would be $275 plus tax). Highly recommended.

I had ASAP come out after my main spring snapped. They were able to fit me in quickly, which was a…read moregood thing since the cars were stuck in the garage and there's no way I was lifting the double insulated door on my own, or with help. The tech had some beefier springs on the truck and he gave me the same cost as the replacements. Service was done quickly, and even if it the whole job wasn't cheap, it was necessary (and the parts were the big cost, not their labor) . Thanks, ASAP!

Michael's company is the best. He came to my home and did a garage door maintenance routine on my…read morerollers, hinges and supports and changed my door from noises to smooth and quiet. Only $47. Ironically, the next week we hit the door with our van and bent the door and pulled rollers out. I called Michael about 6:00 PM and asked if he could come out first thing the next day because we were trapped in the garage. He called me back in an hour and said don't worry, he would be there first thing the next morning and fix it. Arrived at 8:00 precisely as he said and had everything fixed in 15 minutes. He really knows his stuff. The cost was much cheaper than I expected. And Michael is a real gentleman.

Fantastic service! They were able to complete the new garage door install the day after I received…read morethe quote. Great communication through out the process.

They really helped me out in a pinch and did the work to my garage Door quickly. I have an older…read moregarage Door that wouldn't open. Instead of quoting for a brand new door and opener they were able to fix my current set up. Everyone else just wanted to replace everything and charge the money.

Carl was very professional, he was able to call for additional support from Matt to help me stay…read morewithin my budget on this job, Carl was very personable and knowledgeable on all the parts of the garage door. I felt very comfortable with him doing the work and keeping me updated as he went thru this garage door repair. He walked me thru all the repairs when he was finished and ensured that everything was setup properly. Thanks Carl!

The quote I received for a new garage door, motor, and installation from this company was absurdly…read morehigh in price. Even though it was nice to see my different options (they have a "star tier" system where you get 4 or 5 quotes) I didn't really need most of them because I was looking for just a regular garage door and motor replacement. For what I needed, I think I was at 2 or 3 stars, it was around $8500. Switching to a nicer motor and an insulated door put it at over $10000 which is insane. Any other company I looked like, they could do it for between $3000 and $5000. Unless this garage door installs itself and is made of some fancy metal, the pricing were absolutely absurd. Charging an arm, a leg, and maybe an ear too!

I'm very pleased with the service from Dover today. I got Ryan the very same day I called for…read morehelp. He coordinated the visit with my very busy schedule. He was pleasant to work with and explained the details of what he was doing the entire time. He gave me options for the repair - and things I didn't want to do today he provided what I needed to prepare for the next visit. Got my door working again very quickly, did necessary maintenance and gave me tips on how to keep it running smoothly. I would definitely hire him again. Thank you Ryan!

Horrible service! Made me measure my own windows and send a picture then lost them. Proposal first…read moreaddressed to daughter (who lives at different address) based on my information. Stopped by to give my name, address, phone and email but calls continued to go to her. Had appointment to meet there at 11am but told to wait until I received a phone call at 9:45. I contacted Grace at twice. She replied at 11:18 she was with customers all morning, to come in. At 11:30 I came in and she was still busy. Jeremy sat down with me and went over things. Emailed me later a proposal. Evidently she found the measurements and height was taller than he guessed. Received a call as I was driving up north 25 percent discount expired at midnight and I needed to sign and give credit card information. Neither one told me when the discount expired when we met! Glad I didn't make a bad choice going with them!

Nick came out and inspected the garage door I needed a new electric door opener with all the…read moretrimmings. Gave me a fair price and said he would come do the install the following Monday. Nick arrived Monday morning and got the job done in a timely and reasonable manner. The new door opener is working well. I also had him install new rollers and he did an overall inspection and tune up as well. If you're looking for garage door repairs I would recommend ABC Door.

Came quickly and was very friendly and professional. Tuned up the 15 year old door to almost new.read more