I disagree with the last review. My experience with SERVPRO Encino was great! Customer service was…read moreexceptional, and all pricing was clearly presented before any work was done. When damage requires immediate action, the work is necessary, and Serve Pro handled everything professionally and transparently.

Our experience with SERVPRO Encino was awful, arrogant owners, pushy and rude, complete rip off…read more Workers unprofessional and rude, came late and did not do the job right. Do not recommend this company.

First of all, if you have any plumbing issues and are not a plumber do not attempt to fix it…read moreyourself no matter how insignificant it may seem. Fast forward....we needed to have a company fix our mistake and open our walls after water damage from an upstairs shower. After a few calls I felt most comfortable with Dependable Water Damage Restoration. They were so professional and friendly. They showed up within a few hours with fans. They provided the drying, opening of the walls, drywall repair and painting. Let me tell you, you cannot tell we had an issue!!! Our ceiling is perfectly matched, the paint and texture!! We had two walls in our kitchen/family room affected as well as a wall in our daughter's bedroom. That was 4 different colors of paint in 4 different rooms and all are back to normal. Unfortunately we are not inexperienced with water damage and I cannot praise the team enough.

Two Alex's came and opened up the areas where there was a leak and took out all the mold. They…read morewere very professional and left everything very clean after they finished. Was a good company and I would use them again if needed.

We contacted Green Planet Restoration after our home was broken into. The intruder shattered a…read morewindow, hid in our gym room, and left blood on our equipment and belongings. It was late at night on a weekend, and after calling several other companies with no response, Green Planet was available and came out promptly. The representative and employees were very pleasant and professional. There was a discrepancy regarding the billing; however, they were very responsive and eager to help me understand the charges and resolve the issue. I truly appreciated their willingness to address my concerns. I would highly recommend them to anyone in need of biohazard cleanup services.

Dave arrived immediately after our phone call. He gave a thorough explanation of the issue of the…read moremold, checked around my house. He was very polite, soft spoken and directive as well as very professional over the phone and in person. His demeanor is pleasant and not-pushy like many I've came across dealing with construction Companies to assist with my homes issues. Thank you Dave.

2 weeks ago I experienced a flood in my ground-level condo due to a clogged main sewer, resulting…read morein extensive water damage, especially from dirty and stinky sewage water. I called 360 Restoration, and they were incredibly responsive. The next day, a representative came to my house. They were very knowledgeable, respectful, and straightforward with pricing. Their passion for taking care of me and my belongings was evident. My items were packed and moved to storage with lots of care and professionalism, and most importantly, they did it quickly. They worked diligently to restore the damage and ensure my belongings were taken care of. Thumbs up 360! Thank you for a pleasant experience during this nightmare! I highly recommend 360 Restoration for their exceptional service and professionalism! *(Will update this review with progress pictures)

Mike was incredible. He was fast and efficient and eased my mind as I was across the country when O…read morewas informed my home had an issue. He could have taken advantage of the situation, as another company tried to do, but he didn't. He is a great guy and I highly recommend his company.

Restoration General saved us! They took good care of us. We felt the stress come off when they…read moreshowed up and started the work. They covered up with plastic in such a neat and efficient manner. They took care of the mold all in one day! It was a corner of our closet that was effected by a leak upstairs. The workers were professional and friendly. We didn't have to break the bank to pay for it. They gave us an affordable estimate. Thank goodness! We hope we never have to deal with water damage or mold again, but if we do, we will absolutely come back to Resortation General.

We had a mold situation under our kitchen sink and Restoration General did an excellent job taking…read morecare of the problem fast and efficiently. Ronny was very friendly and communicative throughout the process and went above and beyond to make sure all of our questions were answered and that everything was done correctly by his team. These are true professionals who you can trust to get the job done well.

I cannot say enough good things about Restoration Masters and the way they handled our home after…read morewe experienced smoke and debris damage. From the beginning, they were professional, knowledgeable, responsive, and extremely thorough. What impressed me most was that they truly advocated for doing the job correctly. When the initial insurance scope did not fully address everything that needed to be restored, Restoration Masters took the time to document the damage, explain why additional work was necessary, and provide the information needed to support the supplemental work. They weren't interested in taking shortcuts--they wanted to make sure our home was properly restored and safe for our family. Gary was especially wonderful to work with. He was patient with all of our questions, kept us informed throughout the process, and helped us navigate a stressful insurance claim when we weren't always sure what the next step should be. Having someone knowledgeable on our side made a huge difference.

I had a great experience with Restoration Masters and couldn't be more satisfied with their…read moreservice. Their team was professional, knowledgeable, and responsive throughout the entire process. They explained everything clearly, worked efficiently, and treated my property with great care. The quality of their work exceeded my expectations, and they made a stressful situation much easier to handle. I highly recommend Restoration Masters to anyone looking for honest, reliable, and high quality restoration services!

I had a great experience with ServPro- they helped with a water intrusion/mold problem and I felt…read morevery confident they took excellent care of me. Also they did not recommend tearing out more than necessary, which other estimators did.

Dennis is the main man and he is so great to communicate with. Any questions I had about my extreme…read morewater disaster, I could call Dennis at any time of the day or night. He is all about service. What a personality! He takes great pride in his job and his crew ripped out all the water damaged walls and flooring in my townhouse. I would highly recommend this company. I wish I could find the pictures of my phone but it was three months ago. Dennis made sure that Alexis' crew came in to dry out the completely SOAKED moisture and they brought in huge industrial fans for three weeks. It was definitely a long ugly process! They were very communicative and sent me a progress report every day. I am including the videos to show what happened

I recently hired American Water Restoration to do some remediation/encapsulation work at my home…read more(prepping for the sale of my home). Ernie and his team were absolutely fantastic. They were beyond helpful, thorough, diligent and patient (as I was staying in my home while the work was done). They were always punctual, pleasant and accommodating. After the work was completed, the inspector who came to my home indicated that the work done by Ernie's team was excellent - EXACTLY what one would want to hear from an inspector! Very reasonable cost, superior work...what more could a person ask for? I am super grateful, would easily hire them again, and would highly recommend Ernie and his team to anyone seeking remediation/encapsulation services!!!

I recently had a great experience with American Water Restoration fixing water damage on the…read moreceiling (from rain). From the start, they were incredibly responsive (Anna), which really helped put my mind at ease during a stressful situation. The team handled both the initial mitigation and the drywall repair. The quality of the work was excellent--the ceiling looks good, and you can barely even tell where the damage originally was. They were professional, efficient, and kept the workspace clean throughout the process. I highly recommend them if you're looking for a reliable team that does high-quality work and actually picks up the phone!