I love bringing my car to Folsom Japanese Auto Repair. Loc can come across as a bit firm at first,…read morebut once you get past that, you'll see he's an excellent mechanic who truly knows his craft. His shop is clean, organized, and he's extremely knowledgeable when it comes to Japanese vehicles. What I appreciate most is his honesty, his prices are fair, and he will NOT recommend anything your car doesn't actually need. That kind of trust is hard to find. I'm really glad I found his shop, especially since it's so convenient to my home. After our longtime "legendary" mechanic retired, it was a relief to find someone just as reliable. I'll definitely continue bringing my car here and recommending him to my family. Thanks again, Loc, for the great work!

I've been taking my Acura TL to the dealership for all my maintenance and repairs for many years…read moreand quite satisfied with Acura. They've always provided me with a loaner whenever I needed to leave my car, which is a huge plus since the loaner cars are nice and new. However, as my car aged, it needed more repairs and the cost at Acura became more and more outrageous every time I went back for maintenance. I decided to try other places and never fully satisfied with the other shops. I even felt like some of them were just as expensive as Acura w/out a loaner! I don't know much about cars, but the past few years after dealing with multiple shops and different mechanics, I've learned a thing or two about how to shop around and get 2nd or 3rd opinions. I also learned a valuable lesson that some shops will scam you if you don't know anything about cars! Anyways, the performance on my car has been different and I can feel it needed some repairs. I took it to a mechanic that I've been going to for few years to do my oil change, and he told me what needed to be fixed. Even though I trust this guy, his pricing was a bit much and decided to look around. I even took it to Acura. I did some research and found out what I needed for my car and what questions to ask. I called a few places before coming across this shop. Loc picked up the phone and explained everything to me, gave me pros and cons, and his prices for each item that we discussed were very reasonable, so I booked an appointment to bring my car in. He test drove the car himself, which I truly appreciate. That tells me he takes the time to know the car. He called me right around the time he said he would and explained to me exactly what needed to be fixed (exactly what the other mechanic told me & what Acura told me), how much the cost would be (less than the other mechanic & less than Acura), and provided a timeframe when the repair would be done. Throughout the whole time that I dealt with Loc, I can tell he is very knowledgeable, fair, honest, transparent, and most of all, he values his customers (which is rare these days). I also like that he only uses OEM parts! That's something I just learned that shops don't use unless you specify. My total cost including my rental car is still much cheaper than the other places I looked into. I am very pleased with this business and more than happy to be return for future repairs. Thank you, Loc!

I recently had my car serviced at Buck Family Automotive and had a great experience. The staff was…read morefriendly and professional, explained everything clearly, and didn't try to upsell unnecessary services. The work was done quickly and with high quality, and the prices were reasonable. I especially appreciated that they kept me informed throughout the entire process -- it really builds trust. My car is running perfectly after the service. I highly recommend this place if you're looking for an honest and reliable auto repair shop!

Excellent work; fair prices; professional staff; recommended Buck Family Auto repair highlyread more

I've been here quite a few times before, I have always gotten great service, but I never did a…read morereview. My car failed. It's smog check up the road, and so I needed to drive it about 50 miles or so to "reset the car's computer, " before it would pass . I decided to stop here for an oil change before I did that, as the car was way overdue. I was helped by Mike. He's helped me before, he's always thorough, friendly, and helpful. He got me checked in, he told me the different options for an oil change, and I told him which one I wanted. They did the oil change, and I was out in about 15 to 20 minutes. The price was extremely reasonable. Everything was great. Before I left, on the side, I happened to mention that I had needed the oil change because of the smog check. He said, oh, before you take the car back to the smog shop, stop in here, we will do a pretest to make sure you drove enough to reset the computer. I said, no charge? Nope That was nice of him. I drove 45 miles "up the hill" to Pollock Pines, to look at all of the pretty new snow. I came back, it took less than five minutes to do the pretest, and he told me, "green lights all the way." I took the car back to the smog shop and passed with flying colors. As I mentioned, I've always gotten great service here at Danny's. Thank you, Mike, for taking that extra step for me. I truly appreciate it. I will be back.

IN CAPS....LOL. AS A LONG TIME REPEAT CUSTOMER OF DANNY'S AUTOMOTIVE, there isn't another…read moreautomotive repair company with more integrity than Danny's. If you look at the rare 1 star reviews, there are numerous inconsistencies, versus the numerous 5 stars in addition to the transparency provided by this shop. Today, I requested a diagnostic of a specific issue. I was already aware of what it "could" be and Danny took the time to show me what the issue was...a wheel bearing. it can be nice when the customer and the business end up on the same page. Sometimes that doesn't happen. Customers really should understand how the process works and how a business is run before getting "triggered". Always competitive pricing and this shop can do it all. Excellent customer service and they have an excellent shuttle service as well!

Fast oil change again thanks Mike and crew I don't go…read moreanywhere else for service Price is 1/2 of dealers great value

Amazing staff, always super fast work, & they never try and sell me on extras I don't need…read more Trustworthy & friendly! Always recommend to anyone who is looking for a good reliable shop

Decent Work, But Communication and Pricing Left a Bad Taste…read more I'll give them this much: the brake repair on my 2001 Ford Ranger was solid. They did good work getting me stopping again, and their assessment of the other deferred repairs the truck needs was thorough and informative. But two major issues bring this down. The Communication Problem Chris from the service desk kept saying he'd call or email me with updates -- and then... nothing. Left me hanging more than once. I shouldn't have to chase down answers about my own vehicle. That's basic customer service. The Pricing This is where I have real concerns. I had my regular mechanic look at the same itemized report. AAA Citrus Heights Auto Repair Center charged 66% more than my trusted guy for the same work. Here's the thing -- my truck wasn't drivable. The brakes failing made it unsafe. When a customer is in that position, they don't have much leverage to shop around. That puts us in a vulnerable spot, and the pricing feels predatory as a result. The One Bright Spot They did honor my Veterans discount -- 10% off a roughly $1,500 bill. I appreciate that, and the staff who applied it were professional. Bottom Line The actual repair work was good. The assessment was thorough. But the communication failures and what feels like opportunistic pricing mean I won't be going back -- and I can't in good conscience recommend them without caveats.

I had to return to have my 2013 Cadillac realigned and I spoke with Rob…read morethe manager. He was very understanding and got me in the next day. The work was completed and Rob was terrific and so was the front office staff. Super CS five stars and thank you AAA !

I've taken my F150 to Wrench Rat multiple times. They're always incredibly friendly, quick and have…read morebeen able to resolve my issues. This has ranged from basic services like oil and filter to more complex services where they tore the engine down to the block to send the heads off for resurfacing and have new valves installed. On multiple occasions (prior to using Wrench Rat more regularly), I have either taken the vehicle to the Ford dealership and they were unable to resolve my issue or they were too busy to even get back to me despite 4 separate attempts to schedule service. This has never been the case with Wrench Rat. I highly recommend them.

Did not address the intermittent starting delay issue. Replaced alternator. Very expensive and…read morestill had same issue with my 2016 KIA Soul. Had to take to KIA dealer who replaced the crank position sensor. So so disappointing and expensive. Front desk gal and owner were very nice, but sadly did not run diagnostics that would have identified the crank position sensor issue.

I only started using 916 Auto Repair recently, but Samson and his team have already helped me with…read moreseveral vehicles and I've had a really good experience every time. If you need an honest, knowledgeable, and fairly priced auto repair shop near Gold River or Rancho Cordova, I'd definitely recommend them. They've worked on my 2017 Ford Transit Connect, 2014 Mercedes GL63, and 2014 BMW X5. They replaced a driver-side CV axle, did oil changes, replaced brake pads and rotors, diagnosed and fixed an A/C and heater blower issue, repaired a trunk/liftgate problem, and also replaced a valve cover and gasket and battery. What stood out to me most was how knowledgeable, honest, and fair Samson and his team were throughout the process. The staff are friendly, the front desk is welcoming, and the customer service has been great. It's hard to find a shop that does quality work at reasonable prices, but 916 Auto Repair has done that for me. Definitely recommended.

I contacted 916 Auto after doing a 2 and half week research (which included Yelp and Google…read moreReviews) to have my 2004 Mazda 3 AC Condenser (Factory OEM) replaced. My AC Drier was cracked and inoperable since last year. In this region of the Sacramento Valley and Placer County, 916 Auto quote beat 5 shops I contacted in the region and 1 shop even told me it's not worth it and I should get a new car. Bet if my car was a 69 Camaro, they'd do it. Why? Cause its a Classic Camaro. No matter the condition. Some shops don't want to work on Imports. But oh well. Their loss, not mine. I contacted 916 Auto and spoke to Samson to schedule an appointment and he said to come by that very same day. And so I drove from Roseville to Gold River that morning. Samson is honest & to the point. When he pulled my car in, he noticed a coolant leak. Now I didn't notice any leaks in my driveway, as it would seem the Coolant is evaporating or dissipating, but he notice it was getting on my Alternator, by the stains. It turns out, my OEM water pump (factory part since 2003 for this model year in 2004) finally gave out at 262K miles. Who'd ever think a Mazda/Ford part would last this long. This was an unexpected thought as I only had budgeted for the quote. So I called my CFO (Wife) and let her know of the issue. She said get it fixed and she'll adjust other expenses as she knows I need AC for the upcoming summer temps. So I authorized Samson to proceed with the entire job. Now I can't couldn't do any price comparison, but he did give me a discount which still fit in my overall budget. I spent my whole day in their lobby. They have updated their lobby to make it feel more comfortable and less Auto Shop feel. I notice the many people who drop by to have their car service are all happy and are returning customers. From a Dealership oil drain plug that was torqued too tight, to oil changes, brakes, and even a customer who was a bit upset where the Dealership sent the wrong part twice. The Dealership. I spoke to many of them and they all had the same answer when I ask. "What made you come here?" They replied, "Their price can't be beat!". In summary, my AC is now working as it should. Now I only used my AC for 2 whole days It gets cold and it has been awhile since I have felt cold in my aging car of 22 years. With my new water pump installed as well, my car is running smoother overall. Smoother shifts, heater gets warm fast. Almost, now almost like it was in 2004. So, Did I find a new shop for my Project Commuter Car? Yes I sure did. They have gotten a new customer. Up next is my Transmission Gasket & plug. One thing at a time! Have fun out there & do your research!

Service was great, quick, and reasonably priced. Would definitely hire again and would recommend…read moreto others.

Excellent service and came right away to help me fix my bad alternator. 5 stars! Highly recommend!read more