I have done business with American Retail Supply for a number of years. While my needs aren't…read moreconsistent, I find the sales representative that helps me to be very efficient, responsive and conscientious to all the details. All my orders come in a timely manner and are complete. Thank you for helping me make my business the best that it can possibly be.

Jeff has always taken great care of me with awesome follow up. The bags and the specialty printing…read moreI get done look awesome and we get lots of compliments on them at our festivals. The detail on the purple unicorn comes out great. The price and the quality of the bags is very good.

When I've bought tools from these guys its always a great deal and great service. But a solid…read moreexample today of how much they care - I called about a part for an old powermatic saw. Rather than letting me pay too much they told me the generic part number and a place I could get it much cheaper than the OEM version. And that's why I'll be back here next time I need to spend my money on tools.

They are nothing fancy, but really great service and prices. I needed an odd part, and they said…read morethey should have it and come on in. I was apprehensive, but they took my broken part and came back in two minutes with just the part I needed! Worth a call before you buy any brands they carry.

I LOVE this place! It seems to be mainly Costco return items. I have found some treasures here for…read moregreat prices. They get new shipments all the time so you never know what you'll find! The people working are always super friendly and helpful. Really couldn't recommend this place more!! I've told a lot of friends about Open box and they all love it now too!

This is a great place to treasure hunt. I find myself going at least once a week and I almost…read morealways find a great deal I can't resist. Expect to see anything from furniture, appliances, flooring to towels, rugs and high end beauty. Some of the product is slightly used and sometimes it's brand new w/a blemish or two. Prices are 30-50% off of retail with most items closer to 50% off. The owner(Donny) is a super special human who takes good care of his customers. The owner posts a video on FB a few days a week to show what's new. Go take a look and support small business.

Normally good product. But occasionally when you dump a 1lb of nut-sand from off the floor and put…read moreit in the bag with the Squirrel Trail Mix nuts, it's not cool not to mention messy. Paying for useless powdered nut-sand is not what I want to pay for. Please keep it clean. Thx.

I don't know about how they do business, but I know how they're treating me, after wronging me, and…read moreit's inappropriate, and unprofessional. On December 10, 2013, a Seed Factory NW delivery truck hit my car, in a Safeway parking lot in Seattle, rendering the entire passenger side useless (damage on both doors, and front fender). I was in the store, and my license # was called over the PA. The driver (Horacio) was very apologetic, and unaware of what to do next. I took some pix and video, got his insurance information, and Fred H.'s number (manager?), and we went on our ways. Next day, I contacted their insurance company to report the incident. They told me they have not spoken to the driver yet, to corroborate my story, and get the repair ball rolling. well now it's December 20, and Fred H. sends me to voice mail when I call. I've left messages pleading with him to have Horacio call the insurance company, he still has not. Steer clear of their delivery trucks, is my best advice. Because you don't need this headache

Buy all my aplances from them for years now. Could not be happier!!!! Not much more to sayread more

They stand behind their appliance guarantee. Friendly staff and service. Delivery, set up, and…read moreremoval of the old appliance is seamless.

They should really delete comments from 2020! it's not fair to the hard-working individuals who are…read morecurrently working on behalf of people like me who just got done needing assistance with obtaining A new mobility chair for my MS. Above and beyond service from beginning to end. Huge shout out to Chuck Chapman & Aiden (I hope I'm spelling Aidens name correctly) Always following up on phone calls and helping me get correct paper's faxed and quick order despite the countless hours he spent getting doctors to fax papers for insurance. And Chuck Is the best Assistive Technology PROFESSIONAL!!! He is caring, listens to every need, adjusted everything perfect upon delivering equipment and would not leave until he was sure I had everything i needed and could see I was using with ease in my smaller home. I hope this makes up for mistakes people are mentioning in the past. I'll always go to these guys for future medical equipment! A+++

The service is horrible they tell you they're going to call you back they never do my son's been…read morewithout a wheelchair for 2 weeks now because of these guys and he's been crawling around on his knees he has two broken feet yesterday they said they'd call back with the delivery time never even got a hold of me and now I call and get the same answer from them today's surgery so let's see if they get him his chair

I called the store because I had an old tv I wanted to repurpose and I was met with excellent…read moreservice. I brought my old tv in and within a half hour the job was done. Professional and fast. I will definitely go to this business again. My brother and I were so impressed by how kind and wonderful the service was.

I brought my dryer to this shop because I thought it was broken. The owner was supposed to…read morediagnose what the problem was for $ 40.00. A few hours after I dropped my dryer off I got a phone call that I owed him around $ 100.00. I asked him what exactly he fixed on the dryer and got a lot of confusing stories. He said the dryer was very dirty when he took the back panel off. When he told me this I got a very bad feeling because before I brought it to his shop I tried to repair the dryer myself and cleaned everything with a vacuum cleaner. Needless to say I paid him the $ 100.00 and took the dryer home. I plugged it back in and same problem it did not start. I then found out that my dryer was never broken in the first place. It was the receptacle which was defective, this is only a $ 6.00 item at Home Depot.

This store used to be great.... My experience/opinion now is that it really sucks, especially the…read morestore manager Dennis Schmit. I was just finishing up the purchase of almost $8,000 for a SawStop table saw. As the store employees were bringing the saw out to my rental truck, the internal mobile base broke. They had another saw on the showroom floor with the part that broke in it, but they didn't want to pull from that saw to fix mine. They also were not willing to deliver it to me. They offered absolutely nothing to compensate for my $185 rental truck, or my time to take the day to come get the saw. They just wanted me to eat all my time and expense and wait for the replacement part to arrive and for them to install it. I had absolutely no fault in this. It broke while in the store's possession, yet they wanted me to bear all of the time and truck rental expenses a second time to pick up the saw a week or so later. I thought that was ridiculous and said that they can fix it with the part in the saw on their floor, they could deliver it to my house for free since I already paid for the truck once. Or, they could give me money back. Dennis Schmit chose to refund my money. My salesman later came up with an idea of a store credit as a third option. I was good with that, but again the store manager Dennis Schmit said "no". I will never shop at the Sumner Woodworker Store ever again. I truly hate to badmouth a small local business, but sometimes those businesses have just gone bad. In my opinion, this is one of those.

I parked in this stores lot because it was one of the two stops I was making in Sumner. I first…read morevisited Eternal Soul Bowl then was going to go to Sumner Woodworker Store as my last stop. While I was in Eternal Soul I got a text notifying me of a situation that made me have to head home and forgo my trip to this store. I get in my car and start driving down the road and notice an elderly white man and his dog are blocking the road in front of me. I roll down my window and it's the owner of the store telling me he's about to tow my car. This bitter old man starts yelling at me, asking if I can read, spewing profanities, and wouldn't hear anything I had to say. I was flustered and couldn't get a word in to explain. He kept insisting that I go back into his lot because he has a tow truck on the way. Like he seriously thought I was just going to go put my car back in the lot to get towed . I apologized profusely and remained calm but he continued to spew profanities at me, screamed at me "wake up!" and got too close to my window. It ended with him screaming at me to "get the fuck outta here!" I don't know if he was extra hateful because I'm a young black woman and didn't think anyone like me could POSSIBLY be a customer of his store but be VERY careful shopping here. I was literally only parked in his lot for maybe 15 minutes. If you do decide to give this place your business, make sure you IMMEDIATELY enter the business after parking and leave IMMEDIATELY after you're done shopping...even if you have multiple stops, you have to move your car in between or risk getting towed. The owner is seriously unstable and aggressive. Beware!