Last summer it was sweltering hot, with most days listed as "above average" and many of THEM at 90…read moredegrees or above. By Labor Day, the weather person said "If you thought THIS summer was hot wait a few years until you remember this summer as the last cool one we had". We have a large Western-facing bow window that was getting direct sun. We put that window in 27 years ago, and it worked perfectly fine. Opened, closed, clear glass, nice screens. Really, a very nice bow window without a single problem. I didn't have window treatments because I like a plain look and it's a living room, not a bedroom. But I felt like I was under a magnifying glass, with the sun concentrating in our living room. The air conditioner would not stop cranking, and it was only getting moderately cool. All my neighbors have the same problem, but solved it with thick drapery which, aside from being expensive (4K for one neighbor!) was just dark. I was out shopping with my parents for window treatments, and my father said "Just get Renewal by Andersen Low-E glass". Now my dad is a frugal guy AND a builder. I couldn't BELIEVE he was recommending replacing perfectly good windows, but he explained "They are the best windows out there, I only use Andersen, and look, my house doesn't get hot". And it doesn't. Well one more hot day later, and I call the Andersen people. They have fliers, commercials, social media ads...I just found one of those numbers and made the call. I might have said "I am roasting alive in my own house". Next week, a consultant, Vito Anasto, comes to the house, and he has his box of samples, and a heat lamp. He was so down to earth, and didn't try to "sell" me anything. In fact, I started talking about OTHER windows, and he asked if I had any idea what windows cost, and I hadn't. So he gave me a ballpark figure and I quickly agreed that we should just discuss the one bow window. It was higher than I expected, but I appreciated his honesty. So he explained how the Low-E windows worked, and I was already getting excited. Then, out comes the heat lamp. Vito said "I usually don't do this demonstration, but since it says here 'Client reports being roasted alive' let me show you exactly how these work". So he takes the heat lamp, opens one of my existing bows, and holds the heat lamp outside. I touch the inside of my glass, and almost burn my hand. Then we decamp to the table, and he has samples. We do the same thing with each of the samples, and with the top-of-the-line sample, it's like a trivet. Cool to the touch! I was SOLD. Vito explained that he doesn't have to really sell the windows, the product sells itself; he's just there to figure out which of the local and national deals--which are ongoing--will help me get the best price. And after some searching and playing on his computer, out comes a price. It was higher than I thought it would be, but it was one price. No add-ons, no surprises later...one and done. Well, I looked longingly at that sample that acted like a trivet, and signed. No regrets.

Everything. First salesman not really interested after I turned down the more elaborate solution to…read moremy problem. He measured, gave me a quote, left. 2nd man came to do a better job about a week later. He measured, said there'd be no problem. Took my check for the entire amount. That was a Wednesday. On Friday man #3 came for the definitive measurements. He said job could not be done because Andersen didn't make the size I needed. He cancelled the order. It is now 2 weeks later. Andersen has had use of my money since the Thursday when they cashed the check. BEWARE. Andersen is happy to make promises they can't keep; postdate any payment you make.

Today we had the pleasure of one of the finest install teams from WindowRama . Juan's crew was…read moregreat . The removal of the old windows and the install of the new.

Don't have a showroom. People in store don't know anything about prices, photos, etc. All you can…read moredo is have someone come to your house, again, without photos, etc. Then, to make matters worse, even with their so-called 40% discount, it was just about $5,000 more than getting the same Anderson merchandise from another retailer. How can you not have the actual merchandise or even a photo of what your looking for? How do you work like this?

Discovered Morningstar Doors and Windows on Yelp after being discouraged at a different store found…read morein a circular. Decided to check out Morningstar due to its fabulous reviews. Ended up walking in on a Saturday to a surprisingly decent sized showroom. We were greeted by Jim who educated us first-time buyers on different types of front door materials, accessories and options. This was the shopping experience I was looking for, especially for us first-time buyers. We had in mind what we were looking for and Jim was able to replicate exactly what we wanted and with guaranteed good quality. There were plenty of brochures to build what we wanted and Jim was able to build our front door on a computer program so we could visualize exactly what we wanted. Morningstar takes care of the purchasing and guarantees a lifetime warranty. You have to find your own contractor for the installing portion - they give you a list of recommended contractors or you can go your own way and find your own. Our custom blue door and screen door was delivered in exactly 2 weeks! We couldn't believe it. Especially because a competitor prior to this visit told us we would have to wait 8-9 weeks for a custom door almost doubled the price. We are highly pleased on our purchase and will certainly recommend Morningstar to all our friends and family!

David was an absolute pleasure to work with. Extremely knowledgable and easy to communicate with…read more Couldnt be happier with all my new windows and doors. Highly recommend!

1,000,000% recommend. Five stars is not enough. I shopped around, and they proved to be the best,…read morethe most responsive, the most professional, most cost competitive, and the installation / product is incredible. I've finally upgraded my garage door and motor, a job I've been putting off way too long. John N and the office and the installers worked with us at every step. I'm not sure what all these fake reviews are, many of them have never used Yelp before. I suggest you should ignore the trolls.

EMI installed my garage door 4 years ago, the sensors became damaged due materiels being stored in…read moremy garage for renovation. I called Ed Mojica Installations, they came the same day and Jose fixed the problem. I recommend this company to all my friends, if you want great service give them a call. Anne C. West Babylon

I needed vent covers replaced on the back of the house, a friend was supposed to do it, he kept…read morenot showing up. I didn't want a small problem to become a large one, I couldn't fix it myself, so on the recommendation to use Mr. Handyman on Larkfield Road in East Northport I called them. Cassandra and Anita, the two young ladies who run the office, take the phone calls, were very helpful. They were friendly, they were professional. They took my situation seriously and got somebody out here as soon as possible. You get notification that the technician is on his way with a picture of him and his name so you know exactly what to expect Jim C. was the technician assigned to my home to do the job. He was very friendly. He was helpful, he explained things which put me at ease regarding my problem. The whole process was fast, easy & efficient. I'm very pleased. He left everything clean & the job done. I will use them again.

Mainly giving this company 2 stars for two reasons: they charged me 80 dollars just to come give…read moreme an estimate... which they put in fine print and charge at the end, so it feels very sneaky and dishonest. And also why am I paying someone to come see a job and talk about paying them more? And secondly, they quoted me 16,600 to build a 6ft wall and doorway in my (finished) basement, and hang 4 doors (which they decided they wanted to make smaller and take apart in a pretty much finish basement.... Which is pretty obscene. I've done a lot of work in past so it's pretty high up there. Would've given zero stars if I could, but one star would only be for the gentleman who showed up (and just works for the company and doing his job) was very nice and personable and also seemed knowledgeable. And I'm sure he is not the one making this huge upcharges in work. But overall I wouldn't recommend and also felt it was weird and sneaky to charge me after the estimate 80 dollars to come to my house to talk about the job. The company should be paying their workers for their time, or have them disclose and ask for the payment when they arrive so I could have the opportunity to decline. So for that alone it reflects as dishonest.

I have now gotten 4 installations from Window World in Farmingdale and I will never use anyone else…read morefor my windows or doors. In 2022, I got two bedroom windows (see previous review) and then this week, I got a new sliding patio door/backdoor and a kitchen window (awning style). I received three quotes for the sliding glass door. Andersen quoted me at $6,800 (of course, it was $9,700 but then their magical discounts brought it into the high 6's) and Power quoted me at $5,800 (of course, if I signed RIGHT THEN AND THERE, it would be $5,100 only). They also both told me that it would be 7-10 weeks for install. Window World quoted me at around $4,000 for the door and within 3 weeks of putting down a deposit, I had a new door and window. The door is perfect and has built-in blinds that open/shut and raise/lower. The window is gorgeous - I took their recommendations and went with the awning-style window instead of one that goes up and down (they called this Double Hung). Absolutely fantastic service from Bill and Matt, as well. The installation took about 3 hours and was done perfectly.

My husband and I had a wonderfully professional experience working with Window World to swap out…read moreall of our windows. Working with the team from the consultation process to installation was nothing short of professional and knowledgeable. We were on a tight timeline of when we needed the windows to be installed and Tom and his team did everything possible to honor that for us. The installation team was efficient, diligent, and courteous. No complaints and highly recommend!

They know your address and they know how to use it. After they refused to respond to my requests to…read morerepair the holes they created on the seams between the doorframe and door THEY installed and sending me a door that was not the color they promised, I showed up at their showroom. When they asked why I was there I told them why. The salesperson was upset because his current victims/customers were there and overheard. He showed up at my house to do his best to embarrass me. From my driveway, he started to yell at me that I cost him business. This time I have a ring doorbell to catch his unprofessional possibly steroid induced behavior. He cost himself business by being a liar. The owner came by my house after this fiasco and offered me paint so I could paint my door the BLACK color that I initially ordered. He had the gall to say that the espresso/black color went better with my house anyway. My house was under renovation so he proved my point-I'm not trying to match the current color. I'm matching what it will be. Lastly, the fancy keypad doorknob they sold me was not installed correctly because the door would not close!!! They came back to fix it to loosen the screws to accommodate the misalignment. I wasted over $10000 on this poor excuse of a business. RUN. It is not worth it to do business with this company. They also need promised satisfaction guaranteed but they don't mean the customer-they are only concerned with themselves. THEY ARE A SCAM.

Yelp Using Royal…read morewindows and doors has been a disappointing experience. We really believed we would have an excellent experience and the best customer service since we were paying top prices for customized doors. After we paid $25,000, we call with some problems with the two French doors. The screens on both doors did not work properly, the weather stripping ribbed off and one of the handles on the doors was stripped. Right after installation we recognize the poor customer service. We called, we emailed, we basically pleaded for them to help us with our concerns, however, the typical response from Salon was "let me look into it and call you back". And then he never would called back. Two years of poor customer service, it has been frustrating.