It appears that nobody is in charge of running the pharmacy. When there's a long line worker…read morebehind the counter are doing other works while ignoring the customers waiting in the line. They don't seem to understand that our time is valuable.

I've been trying to check my on my prescriptions on line which were transferred to this location…read moreover 3 weeks ago. I've called at least 6 times only to be told they would take care of it. Nothing has been done. I've called the former pharmacy and the information was transferred. This is incredibly frustrating. Contacting corporate is a waste of time. Can't anyone help me???

Years ago, when we first moved to Valley Springs, we used CVS pharmacy. What an awful staff they…read morehad! We switched all of our prescriptions and drove the 30 minutes to Jackson, just to not deal with these rotten people. They were so rude, slow, never answered the phone and just made the whole experience horrible. Recently, they have replaced the entire staff. I couldn't be happier. I have since moved our prescriptions back to the local CVS and will stay there as long as they keep a positive, helpful staff.

FYI-if you see a sales price on line, DO NOT order for pickup at store-you will not get the sales…read moreprice, which they don't bother to tell you & they charge you .20 cents for a little bag that you didn't ask for I will be calling the manager- this is ridiculous, sales price should be sales price period!

Most of these employees are uncaring and unhelpful, but Barbara at the check stand is an absolute…read moredelight. She totally made our experience enjoyable at the check stand. We love you Barbara!

I am from Sonora and we used to drive from our town to Jackson for Walmart, the meat store and a…read morefew other places and go to Teresa's for dinner. Last February we had an unbelievable experience when I shopped at the store and my husband picked me up, this bearded old guy about 75, who was the cart collector my husband saw him out there collecting them when he dropped me off. This disgusting, visious man yelled at us when I came out of the store and I got in our car. He screamed at us for when my husband drove up and picked me up as I just opened the door to get in the car. This employee hasn't heard of the DISABLED???I am very disabled and have the papers in my purse to prove it which verifies why I have a blue card that I hang in my car when parking in a disabled spot. This employee yelled at my spouse for stopping to pick me up. We even parked at the farthest part of the storefront but no customers came out. He outshouted my husband and said he wanted to kick his butt. My husband said lets just leave. I complained to a person on the phone at the store. She was to report it to the manager and used another clerk to talk to me pretending to be manager I could tell. I even called the main office in Bentonville to complain. A man with an accent said he will give the report to the main customer service manager and get back to us. He never called back. Nobody did. Now, this employee should be FIRED. I want to contact the main Disability Dept. in our state to let them know that your store doesn't feel it has to honor the laws of the state of giving the disabled people their rights. I can hardly walk and had a knee procedure shortly after the incident. I never got an apology from anyone. I just want you to know if I was manager he would be gone, fired that day before he causes a lawsuit to your store. I have never gone back to Walmart in Jackson and I really enjoyed your store maybe 6 times a year we would go. It is better than the Sonora store. I have never been treated like this being disabled. I hope you discipline him and fire him. He kept us away and I have spent a lot at your store. This review was written by me the wife of Jim O. on his yelp account!!! My email was down...wife of Jim...Chanel from Sonora...Thank you

The staff is always friendly and helpful! I really appreciate the personal attention provided here…read more I encourage everyone to support this small local business!

Kid forgot meds. Had them call doctor and wire order to pharmacy. They took my insurance and was in…read moreand out faster than my local Walgreens. Thanks Groveland pharmacy!

I hate the new pharmacist. He doesn't care about his patients at all. Mike was the best. He…read moreactually cared about his patients and their well being.

I used to adore going to the previous Twain Harte Pharmacy location. It was a magical well-stocked…read morespot full of random treasures. This new location is much smaller than it's previous spot - but it's still a fantastic pharmacy with efficient and kind staff. I'm always impressed with how on point everyone is here. They're great at filling prescriptions and will do their best to find more affordable generic prescriptions as needed. I'm also a fan of their growing holistic selection here - including essential oil infused epsom bath salts here and other self care items. For such a small store - they do a fantastic job of keeping their basic key items well organized, while still sprinkling the store with fun finds. Thank you Twain Harte Pharmacy for helping keep the community healthy! Trust

Just ew... mind you pharmacists in this location have ZERO problems allowing others to pick-up,…read morecall in, or check statuses EVER. Usually I am in an automated "press 1" text alert when my son's medications are ready... this month I hadn't gotten one when I noticed he was low. Conversation as follows Me: hi, I'm calling in to check to see if my sons scripts are available? I usually get the text and hadn't received one this month Cashier working pharm: birthday? Me: 00/00/0000 Pharm: name? Me: bla bla bla Pharm: I'm sorry... name againnnn? Me: bla bla bla Pharm: annnnnnnd birthday was what???? Me: 00/00/0000 Pharm: ummmmm your relation is what? Who are you? Me: bla bla bla... his mom. Pharm: I'm sorry, he is twennnnntyyyyyyfivvvvvvvvvvvve he can call in himself!!!! Me: slight pause before I POP ALL THE WAY OFF followed by.... Hmmm, well if you'd look at his prescription, you may see why I'm calling it in but ya know what? I'll have him call CLICK! I DONT CARE IF MY KID IS 50!!!! I HAVE NEVER BEEN MET WITH A RESPONSE LIKE THIS WHEN ASKING IF HIS MEDICINE IS AVAILABLE TO BE FILLED WHO IN THE HELLLLLLL does this person believe she is to talk so snide, rude, stuck up, hateful and completely UNPROFESSIONAL??? If you hate your job, say it! When I called back just now ready to go in after processing such a rude B**** another lady answered (lucky for the other who I will get name to this evening) she was kind, listened to my rant about this clown answering the phone and giving tips as to when I had birthed my child and let me know the pharmacist will be calling me back. I intend to let him know of the situation as well lol I could see if I was trying to get narcotic info but this isn't the case. I have a feeling her staff as well as multiple people in these reviews are speaking about her! Maybe move her to sweeping the store or cleaning toilets cause customer service... is obviously rough on her! What a disgrace of a grown adult.

Whatever you do. Don't tell your family you are going to thriftys for icecream on a Friday night…read more We walked in at 810 hoping for some thrifty icecream only to be met with an unapologetic lady saying it's closed.... Lucky frosty in the same parking lot was open or I would've had a riot of kids and old folks. I guess I should be more appreciative of my local rite aid allowing us to get icecream any time as long as the store is open.

The pharmacist Imera & Fuong (hope I spelled their names correctly) are awesome. This pharmacy gets…read morevery busy and they still manage to get prescriptions filled correctly and on time. Thank you!

The "manager" Anita in the pharmacy (I think that is her name) is extremely rude. I asked for…read moresomething to wipe the screen off so I could input my information. She said to use the sanitizer. I explained that I'm allergic to the chemicals. She said they don't have anything to wipe it off. Then proceeded to tell me if I couldn't deal with it to take my prescriptions and get them else where. She is VERY hostile and makes you feel very intimidated.