I was told my motorhome failed the smog check because the catalytic converter was bad. It was only…read morethree years old. They charged me $2600 and wanted the money upfront. That was $1,000 more than the one three years earlier cost. I told him to let me know if it didn't pass smog after the new cat was put on. Instead he called me saying I owed him another $1400 for replacing two plugs and coils! When I balked at it because he didn't have my permission to do the works, he got snotty saying he could put the crappy old parts back on but it would ruin the new cat. At this point I couldn't trust him to remove the new parts and not sabotage something else, so I paid him. This weekend, I drove the motorhome on a 180 mile trip and it still runs rough. In fact, it runs worse than before. I had planned to replace the plugs, coils and fuel injectors myself before he replaced two without my permission. Now I have to do it anyway because he only replaced two. Who only replaces two?!! Most of the work is in getting access to them in a class C. Thoroughly disgusted and definitely know he ripped me off. I would leave zero stars if that were an option.

I recently purchased a 20 year old truck that needed some suspension and steering component work…read moredone to get it back in tip top shape. I called multiple places that were recommended by friends, and ultimately went with this shop both on a personal recommendation as well as their published reputation. I can't say enough good about the quality this shop has in both professional standards as well as personal touches. Brett and Lori made it feel like getting some help from a long-time friend and less like a business transaction. Vehicle repair and restoration can be costly and the value you will get out of the work done can't compare to the invaluable human touch they have mastered here.

My go to RV guy. He has helped with my RV (5th wheel trailer) when I was in a bind, more than once…read more It is a big plus that he lives near my mother's house

fridge stopped getting cold, Kendall had is diagnosed in minutes and even had that part stocked in…read morehis van (bad heating element) , communicative, knowledgeable, friendly

Great experience with Avery RV! They handled our inspection and repairs quickly, had fair pricing,…read moreand explained everything clearly. Customer service was phenomenal. Highly recommend--we'll definitely be back!

Called Devine on a Wednesday indicating my problem and he had me text my exciting location and that…read moresomeone would be at my location no later than 10 am next day with a $125 service call. Thursday rolls around and at about 8:45 am texted Devine and said he is trying to get a hold of his guy. Called Devin a few minutes later and he indicated that once he gets a hold of the tech he will call me. At 5pm Devine called that the tech would be at my location in 45 minutes. Needless to say no thanks. "He is selling crazy and we are all stocked up here." I needed my coach serviced for the hydraulic levelers not retracting for an upcoming trip on Friday. Bad form, wasted my day and will not recommend this joint to anyone. Disorganized, poor customer service and less than honest.

Mixed reviews are to be expected. Be glad if you were someone fortunate enough to give him a 5 star…read morerating. Sorry for those who didn't have such a great experience. I got lucky and avoided additional contact with Robert after his initial assessment of my black tank issue and then getting his exorbitant quote, so my 1 star rating isn't based on workmanship but simply his poor work ethic. He's a nice enough guy. Maybe that plays well into the use of his unfavorable tactics. He wanted to charge $891 just for the tank that he said was leaking. The next day he said I better act quickly as there were only 1 or 2 tanks left and if I didn't grab one the price would go up since it would have to be specially built. I ended up getting the tank through Heartland for $160 and then hired a reputable tech for removal of the old tank and installation of the new. Just based on the capacity of the tank Robert planned to get I question if it would've been correct as it wasn't even close to what I got from Heartland that was customized to match the existing plumbing on my RV. Not only that, the tech doing the job couldn't find a leak! So now I'm out $326 because the tank can't be returned-a small price to pay compared to how much he wanted to rip me off for. Heartland said the job should take about 10 hours. Robert wanted $2400 for labor. You do the math and then tell me whether or not I'm crazy to think that's a tad on the high side. I showed interest in a new hot water heater. I won't even go into the details of that encounter. Suffice it to say that he was going to charge $1480 for the unit but labor would be free since one person could install that while the other worked on the tank. Heartland wanted $868 for a h/w heater. Talk about price gouging. He stood to gain around $1700 just by overcharging for two items. Of course he didn't have to charge labor for that! This guy will take your money however he can get it! I can't say don't use him. Obviously some people are very happy, but do your homework and don't give him an unreasonable amount of money upfront. He wanted me to just hand over $1335 for parts. After seeing his reviews and reading the complaints filed against him at the BBB I'd be very reluctant to do that for fear I'd never see him again.

Robert started our repair on our coach, then it got to a point where he would tell us he would be…read morehere to finish the repair, with no show and no call. with several texts asking when he would show up, and no response. AVOID this guy.

Annual Service is always completed quickly and professionally. Jesse and the crew are great…read more Everyone is very honest and helpful.

Was sent to M and M Coach from Tiffin to do a recall on a turbo leak on my Phaeton motorhome. Two…read moreother shops wouldn't do the job. They fixed that plus a manifold leak and some brake issues. All items repaired quickly and an awesome job. Thanks Jesse and team. I would highly recommend them.

Good work quick and efficient ! Ryan is great mechanic. We have taken multiple vehicles to get…read morevarious work done on them from catalytic converters to window motors. Relatively quick for a little shop.

My car was checked, part came in fast. Car was serviced in a prompt and efficient manner. Saved…read morelots of $$. Thank you! Having A/C problems? Go to California Emissions Service!

Our power jack locked up as we were trying to leave camping. I call Range RV and the said no…read moreproblem, we have one in stock and will install it for you as soon as you get here. They saved our trip! Thanks guys!!!!

If I could, I would give this business 0 out of 5 stars…read more The customer service is extremely rude, especially the maintenance technician with tattoos on his head and arms. When I purchased my trailer, the salesperson told us we could record the walkthrough while the technician explained how everything worked on our new RV. When the technician arrived, I started recording the RV so I could remember how everything operated. I had no intention of recording him personally or showing his face. However, he immediately responded in a rude manner, saying, "You can't record me." Less than a week after purchasing the trailer, the door stopped latching from the inside. Since it was under warranty, I called and scheduled a service appointment. On the day of the appointment, I spoke with the service advisor, who instructed me to back the trailer up so they could inspect it. As I was doing that, the maintenance technician (Moses) started yelling aggressively, saying, "What are you doing? No, no, no! Don't back up that way!" I stayed calm, parked where instructed, and explained the issue. After confirming that the door would not latch, he grabbed his tools and began working on it. While making the repair, he repeatedly slammed the door aggressively and handled everything with a very poor attitude. Concerned by his behavior, I started recording so I would have documentation to report the incident. As soon as he realized I was recording, he became even more aggressive, yelling, "Are you recording me? What the f** are you recording me for?"* His behavior was completely unprofessional and intimidating. There are a few employees there who are friendly, but the majority of the staff I dealt with were rude and disrespectful. In conclusion, they treated us very well while we were negotiating and purchasing the RV. However, the moment we returned for a warranty repair, they treated us like we were an inconvenience. It felt like dealing with a completely different company. I highly, highly do NOT recommend this place. I truly regret buying my RV from this company, and I would encourage others to shop elsewhere.