Our server Taylor J was super nice and friendly warmly greeting us. We were on our way home from a concert in Toronto and were super hungry. My wife had a spicy Caesar (spicy Bloody Mary) to start. We had the steak fajitas,chicken fingers, wedge salad and BBQ chicken sandwich. The prices are a bit high on some items but the food was great and hit the spot. The bathrooms are clean. We would come back to this location. read more

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I did some takeout and it came quickly. I ordered the steak and bacon sandwich. Bread was nice with garlic sauce. There are big chunks of beef, which was tender. I would recommend for this sandwich. I don't usually like sandwiches but this has me wanting to go back for more. I've tried other menu items at Kelsey's, but I was not really impressed. The reason for this four star is because I really enjoyed my sandwich. read more

The picture says it all. Ordered a Caesar salad for delivery for $16. This is what I got. Wish I had just torn off a few leaves of the romaine I have in my fridge and slopped on some Renee's dressing from the jar in my cupboard. Pretty sure I have some stale croutons I could've thrown on as well. Not to mention it's mini-sized. Seriously?? read more

Kelseys Original Roadhouse - My $12 salad. - Comfort Food Near Me - Oakville, Ontario

I'm here from Windsor, on a business trip for work and needed a place to eat tonight for dinner. This Kelsey's is really close to my hotel in Burlington, my coworker and I made the decision to come here tonight for dinner. Walked in and was seated right away, and were asked if we preferred bar area seating or dining area; we chose the bar area, realizing after our table was pretty small, we should've chose the dining area, but we got great service nonetheless. Our waitress was Katie, she was great, down to earth, friendly and took our drink orders and suggested one of the two sangria's to my coworker. I signed up for their offers and promotion emailing list and got a free spinach dip, what could be better? I ordered a diet Coke and some deep fried pickles as well. Within minutes our drinks came out and about 10 minutes after that our apps came out. We then waited a bit for her to take our order. I ordered the Buff'd Up Chicken Caesar wrap, and it was suggested to me by a waiter at a different Kelsey's to have the sauce honey garlic instead of their regular medium sauce, and sweet potato fries, I was also offered the dipping sauce, which is 75 cents, but I wanted it anyway, which I wasn't offered at the Kelsey's in Windsor, so this was nice. My coworker ordered the Chicken Club Sandwich, which she said it was really good, as well as sweet potato fries. We filled ourselves up on the apps, that we ate half our meal and she gave us take out containers, but we weren't offered dessert, which was fine, I was full enough already as it was. Katie was great! The neat thing about this Kelsey's is it being located in Oakville, yet my hotel is right across the street in Burlington. I was trying to check in using the app on my phone and I was looking for a Burlington address. It was a great night with food and company! read more

Kelseys Original Roadhouse - Chicken Caesar wrap with honey garlic sauce. - Comfort Food Near Me - Oakville, Ontario

Really yummy and satisfying menu! The food came out quickly and was hot. 4 Cheese Spinach dip is just too good to not order. Really friendly and attentive staff. Will come back again for sure! read more

Went here early June for a business lunch. Service was good and the food was better than average. The place was not too busy since it was middle of the day, so I can't say much how the service would be like when the place is packed. Hope to revisit soon. read more

Had some drinks and late lunch. Have to say that the chicken thighs were really good. Crispy not greasy and properly spicy. Beer selection is small but okay. Service was pleasant but since I was there after lunch it was easy since not many folk in the place. read more

This Kelsey's is going downhill. We used to love this restaurant & it's one of my kids' favorite restaurant! We just went again last night for the same kid's bday. Hostess was rude; waitress was very friendly but super slow; food was slow & just ok - fries were old and cold; they've changed the mac n cheese (again) - meh, it's ok; Thai dish was actually tasty but was drowning in sauce - plus, it came out almost 10mins after everyone else's food came out at our table. It took 20mins to get free dessert and check! My husband & I really wanted to just leave, but it was our kid's birthday, we didn't want to ruin his night. read more

Food was great. Lauren our server was friendly and just the right amount of attentive But the dirty ladies room and the loud noisy groups at the bar were a bit much I'd be back but probably earlier in day. read more

Love the new look after the renovations, especially in the summer since the restaurant opens up into the patio. Always pretty good food, I usually stick with the burgers and sandwiches here. Drinks and service has always been good in my experience as well. read more

Kelseys Original Roadhouse - Comfort Food Near Me - Oakville, Ontario

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I'd say something about the food but it took 15 minutes and our 9 year old son to hunt down a waiter. 30min later still no food in sight. Sent son again to find someone to ask when our food was coming. Another 15min go by and "they're just getting it ready". Will update the post if we ever get our dinner... read more

Was good for what appears to be a chain restaurant in Canada. Not sure really. Huge menu with tons of good choices. I would go back if I were near it and was in mood for typical restaurant food. No complaints, but nothing jumped out as excellent either. Just good! read more

AWFUL location chain with the actual worst service I've ever experienced at a restaurant. I came here a few weeks ago on a Friday night to discover ONE server working the entire dining area. We ordered buffalo chicken potato skins and spinach dip. When our meal arrived (after waiting 20+ minutes) to be served the dip was burnt, the pitas undercooked and regular potato skins. When we told management that we had gotten something different than what we ordered his response was "well we sold out of the buffalo chicken at dinner". Well then please explain why your server failed to mention this while taking my order? I've never seen such disorganization before and even witnessed other families complaining that they had been waiting over 45 minutes to be served!!!! Never going back here again. This experience absolutely ruined Kelsey's for me read more

Had lunch there today. Best burger but, oh my, the fries were incredible. Crispy.on the outside and tender in the middle. Sorry but the cook has set the bar really high. read more

I have been here twice and had a pretty crappy experience both times. The first time we went for apps and drinks and the service was very slow and our server was basically non-existent and could care less that we were there. The restaurant was actually pretty empty at this time as well. The second time we went in the evening and had to wait a while for a table despite that there were many empty tables. From all the things we ordered 2 items were no longer available and we had to change our order. We also ordered the mojito and they later told us that the peach flavor was finished so we had to change that too. All the drinks were watered down and tasted awful. From the food items the only thing that actually tasted good was the spinach dip. The shrimps were tasteless, over-battered, and over-fried. I would not recommend going here. Milestones is much better! read more

Great patio, great service. Street traffic noise during rush hour. Great drink specials. Check them out.

It's unfortunate. We have always had a decent experience here with good waiters (Jeff is a good one to have). But this was a baddie. Food was pretty miserable and they had the audacity to offer dessert before actually eating dinner....?? Too bad. I liked this place for what it "was". read more

I was a regular customer at Kelsey's (once a week) and I went back there recently after not going there for a year and I was impressed with the creativity of the menu. Servers are amazing as always! Pro tip: the servers at the bar section are the cool people. read more

First review, ever, on Yelp or any other review/rating site, but felt it was necessary. First time here in many, many years, decided on it since it is next to theatres which we were heading to afterwards. The service: Went with a couple of colleagues after work on Friday, arrived around 6:00 pm. The young host and hostess at the front desk were very pleasant, professional and accommodating. We were seated in the bar area in a booth. We were being "served" by the bartender who really seemed like he did not want to be there, except to pick up his tips and pay check. Everyone has a bad day, but at least make an attempt considering your occupation. Whatever, we dealt with "Mr. Personality" for the evening. The order: It took a good 45 mins to receive our main dishes. If it was a packed house I'd understand, but really it wasn't even full to capacity (no line up throughout the entire evening). A touch-base from our server (Mr. Personality) as to when our food would be ready would have been appropriate (nice). The food: Biggest disappointment! Wow, I obviously wasn't expecting a five star meal, but I did order the $19. chicken fajita dish. I've had this dish at a couple of other mainstream restaurants in the past and always delish. My dish: first thing I noticed was portion size - very small. What little onions and red pepper that were served, were barely warm and al dente; tortilla wraps stone cold; the chicken barely warm (usually this dish comes sizzling hot to the table which is one of the reasons I ordered it); side veggies/toppings were wilted and canned and jar-like). After waiting 45 mins I was looking forward to a decent meal. I can't comment for my friends' dishes but wilted salads, small portions and cold meat/potatoes is a brief overview. Unfortunately, I will not be re-visiting this Kelsey's for a long time, if ever. I would not recommend to anyone. I think I am being generous with my 2 star rating. read more

This is the second time I have experienced REALLY poor staffing issues. As of early June 2018, when you arrive there may or may NOT be a person there to greet you and help you find a seat. Twice we have arrived and waited for ANYONE to at least acknowledge our presence. Today we were seated and waited 15 minutes (yes I monitored the time), then gave up. Place was full and food coming our really slow. No one stopped by our table, no offer of any thing, no water, no drink, NOTHING. Previous visit about two weeks ago, our order was really slow and when we did get it, it was wrong. The waiter was great and very sorry and gave us our meal at a discount. But the problem persists. Food is good, but service at this location can be a real issue. More people need to get up and get out. As long as people sit and complain about slow service, nothing will happen. Get up and get out and make sure they know you're leaving. read more

We came for a family dinner and that's exactly what we got. Best food ever? No, but it was decent. Service was also good, especially for a Friday night. Personally don't like the decor, but they are trying to create a fun atmosphere. Would I come every week? No, but will return sometime. read more

Visiting from the states on a Saturday night. Never heard of Kelsey's. House Merlot is flat. Riesling was good. Calamari & ribs were good too. Mashed potatoes were mediocre. And fish tacos were ok. The tortillas were right out of the package & should have beef warmed or grilled. They use picked onions on the fish tacos that were terrible. Guacamole was also bland. Burgers looked great- that's what we should have ordered. Waitress was not very attentive. Also a lot of tables needed cleared... read more

Kelseys is Kelseys. I really like the new interior. That said a little disappointed that when we got here we where told that it would be a 20 min wait. This fine except that the dining room was 70% empty. read more

Discovered this place on our vacation. Great food. Large portions. Great service. Good value for the price paid. Loved it so much when back a second time. Just had appetizers so that we would have room for desert. Great deserts. read more