I had such a great experience and had to share. I got stuck with a flat tire and honestly expected…read morethe whole situation to be stressful, but the tow driver completely turned it around. He showed up quickly, was incredibly professional, and had such a calm, reassuring attitude the entire time. He handled everything with care, explained what he was doing, and made sure I felt comfortable throughout the process. On top of that, he was genuinely polite and courteous, which you don't always come across these days. What could've been a frustrating situation ended up being smooth and stress-free because of John. Truly appreciate the level of service and kindness. Highly recommend!

My car was towed to this company, when we went to pick it up I found many scrapes and scratches on…read moreit. I'm assuming the man who towed it must have been about 80 years old because the woman said he's been doing this for 60 years ... he did not handle my car with care. I drive a 2023 Camero the front bumper was scraped underneath and there is many scratches on the bottom driver side near both tires also scratch on my passenger side near my rear view mirror. Very disappointed, especially after requesting the insurance information or any information from the tow yard they denied. They didn't even want to give me the management information and instructed me to come back when the manager came in at one. Best thing to do in the situation was to call my insurance and submit the claim right away. These are only some of the scratches in the pics there's about 3 more smh. I'd never recommend any place that does not take care of other people's property When that is their job. They're very careless. They don't even deserve 1star **update took my car back same day Ron did see damage was fresh and still denied the problem, my car was towed from the back. The front was in front was facing a brick wall and they say there tow truck magically can see in front of my car that was facing a brick wall with very minimal space .... Wow tow trucks must be using drones now days smh waisted our time and denied there insurance info

Robert Riley is an absolute Amazing Customer Service is above and beyond and we are very fortunate…read morethat he and his Team are installed @ the Chrysler Jeep Service Desks. Prompt Courteous professional and empathetic to the needs of Customers and Detailed Care on Our Jeep G Cherokee. Central Valley Chrysler Jeep is the Real Deal Thsnks!

I would not recommend this service department…read more When I first brought my vehicle in for a coolant leak and radiator replacement, I felt pressured into additional services totaling nearly $1,000 that were unrelated to the issue I came in to fix. I made it clear that I only wanted the coolant leak repaired. The radiator was replaced, but about a week and a half later my vehicle overheated. It was later determined that there was air trapped in the cooling system after the radiator replacement. The sloshing sound I reported was evidence of an air pocket that had not been properly bled from the system. This air pocket caused the vehicle to overheat, which led to the failure of the water pump and thermostat. Despite this, the dealership denied responsibility and insisted that the water pump and thermostat failing so soon after the radiator replacement was simply a coincidence. I strongly disagree. The overheating occurred because the cooling system was not properly serviced after the radiator replacement, creating a chain reaction of failures that resulted in additional repairs and expenses. What was most frustrating was the lack of accountability. Instead of taking ownership of the problem, management was dismissive and argumentative. I was left without my vehicle, missed several days of work, and ended up paying for repairs that I believe could have been avoided if the original repair had been completed correctly. I was also told that a quality control inspection would take two days during the second repair visit. This raised an obvious question: if quality control was so important the second time, why was it not performed thoroughly after the initial radiator replacement? If everything had been done correctly the first time, I should not have been back with an overheating vehicle shortly afterward. The only positive part of my experience was Robert, who was courteous and professional. Unfortunately, my interactions with Service Manager Aric and Marcus were disappointing. Both were rude, unprofessional, and unwilling to listen to legitimate customer concerns. Overall, this was a frustrating, costly, and stressful experience. Poor workmanship, lack of accountability, and unprofessional management are why I would strongly discourage others from bringing their vehicles here.

Not every review is about the service itself. Sometimes it's about how people treat you when you're…read moregoing through a difficult moment. My wife's vehicle was recently towed, and after a long series of issues involving paperwork, multiple trips across town, and an already stressful week, we eventually found ourselves at Anderson's. What impressed me most was the attitude of everyone we encountered. The office staff was professional, respectful, and understanding. Bryan took the time to listen and treated us like people instead of just another customer standing at the counter. As a Navy veteran and someone who has spent years working with local businesses and community organizations throughout Modesto, I can tell you that character matters. Integrity matters. How you treat people matters. The team at Anderson's demonstrated all three. Thank you for showing us both while in the office, kindness, professionalism, and compassion when it was needed most. Businesses like this are part of what makes a community stronger. Highly recommended.

I needed a tow to get my Yukon into the shop, I called Anderson tow, he told me, he had a guy…read moreavailable could be there within 15 to 20 minutes. the tow truck showed up very professional, hooked up, took it to the repair shop couldn't ask for any better Service. Mike K Ceres

My wife and I went here when we were having issues with our truck. The staff and manager, Danniel…read moreare super nice, honest and helpful. We had gotten an estimate from the Ford dealership and not only did they find one of the services didn't need to be done because the part was still fine, but we were being overcharged on the labor hours. They were able to beat our quote by a few hundred dollars and STILL gave us great quality service. We appreciated it so much that I brought my Camry in for its 90k service and they were able to beat the Toyota dealership by $300.

I was 5 hours from home when I noticed I had two nails in my horse trailer tire. I made a same day…read moreappointment on a Saturday and arrived early. They took me on the spot for the patch job. Alex gave me a call and let me know that they didn't feel comfortable just patching it, and recommended new tires-not a scam because they didn't have them in stock. He called around for me and got me set up before I even got back to get the rig, and didn't charge me a dime. Alex and the crew have exceptional customer service and honesty. I highly recommend them! Fantastic customer service!

Carlos was knowledgeable, friendly, and honest. He came out to my car and assessed the problem…read morequickly. Carlos was able to pick up a new battery and install it in time for me to pick up my child from school. I highly recommend his services.

Our car broke down while we were returning from a trip and we called this place and Carlos helped…read moreus out right away! Carlos is professional and highly skilled at his job, he had us to our destination right away, no surprises. The price was fair for the good work he did, we would certainly recommend this place for anyone in a bind. Thanks Carlos!

Apex Automotive has been my go-to for both repairs and routine oil changes, and the experience has…read morebeen consistently great. Angel, the owner, is very knowledgeable and always takes the time to clearly explain what work is being done and why. There's no confusion or guesswork--just straightforward, honest communication. He's also very accommodating when it comes to scheduling. It's clear he takes pride in his work and genuinely cares about his customers. Finding a shop you can trust isn't easy, but Apex Automotive has definitely earned that trust.

Literally called to see if I can take my car in just to be told it's up to you. And then get hung…read moreup on. Completely disrespectful and I wouldn't come here

While on my way from California to Tennessee I had a transmission problem that left me stuck. After…read morea 40 mile tow to Turlock CDJR I met Katrina the world's best service writer. I explained my situation and she immediately brought out Richie their best tech. He quickly got the truck to roll and they got right on the repair. Parts had to be ordered and they kept me advised continually. They went above, way above and beyond to get me back on my way. Richie drove the truck several miles to test out the repair. The following morning I was back on my way. Katrina called to make sure I made it home ok. If you are in Turlock you are very lucky to have a dealership like Turlock CDJR, they are customer centric. And Turlock CDJR is extremely lucky to have Katrina and Richie among their employees. I never expected this level of help to get me going. You guys are stars Thank you again and again. Bill

Armando, Steve and the team were literally God-sent! It was their kindness right out the gate that…read morehooked us. THANK YOU! Our growing family will never be the same!

Truck electronic emergency brake was not communicating with truck and unable to move truck so…read moreneeded to place on flat-bed for towing to dealership. Abraham came out to tow. He was easy to communicate with and provided great service. Recommend to use them for towing needs with reasonable prices.

I requested a tow when my car was stuck inside a parking lot…read more They came and got my car to my house fairly quickly. Did what I wanted them to do and a decent price