I had bought new a 2024 Nissan from Kendal with the extra maintenance and warranty. After 30k miles the truck is experiencing electrical issues. I've now been stranded 4-times in 1-month. I've taken it in to the dealership and it was given back to me in poor condition. And, the problem was not fixed. I called Kendal Nissan to see if I could get some help a sale manager got online with me and instead of listening to me he went into excuse mode. Totally unprofessional. I probably "will not" buy anything from Kendal Nissan due to their problematic customer service issues. I'm presently stranded waiting for a tow. The manager i spoke with was impossibly rude and hung up on me. Worst customer service. read more

I had an interview scheduled with Kendall Auto Group with AUTUMN CLARK, and the experience was incredibly unprofessional. I showed up on time, only to find out the interviewer never came in. I received no call, no email, no communication at all. I had emailed multiple times beforehand with no response. When I arrived, the staff called her, and she suddenly said she couldn't come back because she was sick yet still no one contacted me to cancel or reschedule. Then to make it worse, I later received an email claiming they had contacted me and that I didn't respond, and that they were withdrawing my application. That statement is completely false. I never received a single call, voicemail, email, or message from anyone before the interview. The lack of communication, accountability, and professionalism was shocking. If this is how they treat candidates, I can only imagine how they treat employees. Would not recommend pursuing employment here. read more

Kendall Nissan of Nampa - Me standing there waiting for them to contact autumn - Car Dealers Near Me - Nampa, Idaho

I recently bought my new 2026 Nissan Armada at this location. They were great. Easiest car deal I ever made. No pressure sales. Crystal Lopez was our sales person and she was wonderful. She was very friendly and knowledgeable about the vehicle. And after we bought it Jay Herman was so helpful in teaching us everything about how to set up the electronics in the vehicle. He spent at least an hour with us and even gave us his personal phone number to call in case we had questions. The finance side was the easiest I have ever bought a vehicle. I would definitely buy a vehicle here again. And I would highly recommend anyone looking for a vehicle to shop Kendall Nissan of Nampa. read more

So my 1st go around with Kendall did not no go well. I'm not one to talk about the negative aspects of anyone or any entity publicly. Rather, I wanted to talk about my latest experience with Kendall, only with Kendall Nissan in Nampa instead of the other Kendall entity previously. 1st impression was very positive. I called in and "Sam" promptly answered asking how he could help. I told him I was very tentative about anything "Kendall" and about my previous experience. Though he had no part in the debacle, aka my previous Kendall experience, he listened intently, demonstrated sincere empathy, and gave me his commitment to creating an entirely different experience for me. That's exactly what he did. He took charge of my specific issue personally and kept me acutely aware of the details. He was honest about it and didn't blow any proverbial smoke up my... Well? Besides being respectful of my time and the process of fixing my issue, he made me feel significant as well as assured that I bought my car from the right dealership. Often, it's this kind of service that keeps me brand loyal much more than the actual product itself. Thank you Sam and sincerely look forward to working with you in the future. read more

We received a notice in the mail about a software update on our Nissan car. It looked like a legitimate warning from the Nissan Corporation, so we had no reason to suspect it was fraudulent. The only two choices of Nissan dealers in Boise are Dennis Dillon and Bronco Motors. After a horrible experience with Dennis Dillon many years ago, that left Bronco Motors as the only alternative. I scheduled a service appointment for 10 AM on a Saturday morning for them to look at the car and install the software update. We figured that we could drop off the car and then go visit my mother-in-law who lived nearby. The whole thing should not take more than an hour, or maybe two? Three hours later we never heard anything. Since we were in the vicinity, I stopped in to ask for an update, and the service advisor told me that they did not even get a chance to look at our car, but that it was "next in line" and we should be getting an update "soon". About 10 minutes later a different guy calls me back and says that they were working on our car for the past two hours but can't get inside the on-board computer system to update the software. He then asks to keep the car until Monday because their "software expert" only works Monday through Friday. I was shocked at this incredible turn of events. First the story was they could not get it in for three hours, then it changed to they had been working on it for two hours but could not access the computer to update the software. I immediately said "no thanks," took the keys back, and left. In the time since we have received three notices in the mail allegedly from Nissan saying that we had an "important service reminder" that was incomplete and to "take our car back to Bronco Motors Nissan as soon as possible". A check of our VIN showed no outstanding recalls or servicing. Total marketing scheme to get us back to the dealership. The service advisors also could really work on their customer service skills. The two men working that day acted like we were an inconvenience and one even had the audacity to ask me why I drove "all the way out to Nampa" for a car service appointment. We will never do business here again. read more

I have never had any issues with any of my 9 Nissan purchases and service from Bronco Motors. The post purchase service has always been excellent. We appreciate the quick service turn around. The short checklist of recommendations for replacement (cabin and engine filter) and fluid flushes. We all like the coupons for discounted services. Our history with Nissan go back to 1987 Nissan Sentra. read more

I took my vehicle in for a 59.95 synthetic oil change special and requested that they look at my left tire area because it was making a sound. This inspection cost $175. Total charge $275. The math didn't quite add up. In addition, I drive off with my dash lights showing VDC off and my slip light on. When asked about this, I am told when you drive older vehicles you never know what can happen. These lights were never on prior to showing up to this appointment. I am having a hard time to understand how a $175 diagnostic inspection doesn't inform me of this issue in the first place and I have to inform them? What exactly does a $175 inspection include.....I guess not the lights on the dash that inform you of a problem! read more

You're 192-point inspection on used vehicles missed quite a few points on our 2019 Dodge Journey. In the 3 months and less than 2,000 miles we've had it we had a battery fail the first week, a rim that was on the vehicle when you sold it to us was bent and had to be replaced ($700) and now the ball joint/CV joint came off while driving. Lucky we weren't seriously injured. We've bought 2 previous new cars from you and was very happy with those but this experience is not turning out well read more

I purchased a 2023 Frontier in December. I had rodent damage to the fuel system the first part of May. I had the vehicle towed here for repair. It's now been there for 4 weeks and they still haven't ordered the parts. After insurance approval and my approval. The parts are 10 days out, so best case there is another 2 weeks before the vehicle is done. This in my opinion is the worst place to take your vehicle. I was told by a tech that the vehicle should be done by Friday, I'm heading on vacation and want it finished up before I leave. Total radio silence for a week and he hadn't even ordered parts. I've been lied to and without a vehicle for 4 weeks with 2 more to go!! Don't EVER TAKE YOUE VEHICLE HERE FOR REPAIRS!! read more

Myself and my son have been coming to have service on our cars for years. Broncomotors have gone downhill with constant changes in service staff, untrained staff, and worse of all dishonest staff. There is a reason why the company has a revolving door and one of the issues reading between lines is that service personnel are being pushed to have customers do unnecessary work on their cars. We have a pile of service paperwork for years and it's interesting to see the inconsistencies in how the inspection finds "issues" in your cars. On One visit it needs everything replaced and the next visit just one thing. Don't fall in the trap when the inspection finds a bunch of issues because more than likely it doesn't need replacing or service. Last year it was a higher pricing for a battery change because the dishonest staff included an unnecessary 24 point inspection when it's not needed for battery replacement. Today, my son called and was told it was 55 dollars for an oil change. Beware, because the new tactic is that they take your car for the service and once it's done they tell you a different price. It turns out they charged 67.54 for the oil change once everything was done for both cars. My son wasn't going to lower himself to their level in not paying after a different price was charged. The trick is that there is a oil change for 54 and then the oil change, fluid flush and some other stuff for 67 but they won't tell you that and instead go for the higher price. My son purchased the tires here and requested free rotation but they didn't do it. They can't lie to customers when the lobby has a window for customers to watch when service is done. To add further insult they didn't wash his frontier properly. Customers in the area are caught in a tough spot because it's either broncomotors or Dennis Dillon for Nissan service and Dennis Dillon has even worse reviews. Does anybody know a decent place that can service Nissan vehicles? Email me at mayesme24@gmail.com read more

If I can give a minus I would. My car was running when I took it. They gave us a bunch of diagnosis including a new transmission. We gave them the ok to do a new transmission. Almost a month later they said that my car doesn't start and they want me to pay for it. I dealt with them before and they were ok as long as I didn't write a bad review. No more. Do not take your car there, you will regret it. We are still with no car. The owner tried to tell me that is an old car and with so many miles but is all bull s#$# Do not take you car DO NOT TAKE YOUR car there. Believe me,,,,, YOU WILL REGRET IT. read more

I came in with my Titan I had some trouble while driving on the freeway. Came off the freeway looking for some help or advice on what to do as far as the trouble with the truck all the guy said was sorry we have no mechanic so can't help you. He then Told me to pop the hood and started guessing on what might be the issues. Turned me away and didn't offer to make an appointment to look at the truck once a mechanic was available. I took my truck to another shop and was told the vehicle isn't able to be driven due to the amount of repairs needed. I'm glad I got to the other shop safely. Never recommending this service shop. 0 stars I wish I got the guys name but after being turned away I was already unsatisfied with my experience at this dealership service center. read more

Now that's service! Ethical, competent, a shop so organized and spotless you could eat off the floor, and service advisors who bend over backwards to help you. Not to mention coupons for a $19.99 oil change, hand car wash and mini detail and a cold bottle of water to send you on your way. Ask for Branislav, Jamie or Kirby. Thank you Grant Peterson, Jr.! read more

Kendall Nissan of Nampa - Car Dealers Near Me - Nampa, Idaho

I just specifically recommended that a friend who is in the market for an EV not buy Nissan, because the Nissan here made their EV charger unavailable except by code, similar to the Nissan in Boise, rendering my Leaf practically unusable in the valley, because now the only fast charger that is available for the Leaf is at Walmart in Boise, and it takes most of my charge to get from Boise to Nampa. I've utilized this charger to make keeping this car feasible, but that is no longer possible, and I'll be recommending everyone else also avoid. read more

I came here with the intention of only looking at a car my parents wanted me to get. Of course they wouldn't listen to me so I told them I'd keep an open mind and look. The salesman there, bless his heart, could see that I was not happy with the car my parents had picked out and showed me the car that I now drive today. Kyle was very helpful and knowledgeable, he answered all our questions and if he didn't know an answer he'd check with another salesperson. I love my Nissan Juke that he showed me and I couldn't be any more happy that I got it from them. They helped work out a loan with me and my parents and I just love their customer service! I felt bad because we came on a Sunday and stayed past closing to sign the paperwork but they were more than happy to help me out :D 3-22-2019 I take my car here for regular oil changes and am ALWAYS satisfied with the work put into my car. They're always friendly, they keep me updated, and offer me the best service and price I wouldn't be able to find anywhere else. read more

I called looking for a rogue and the price on the website was advertised @ 21,991. And the sales person Dillon confirmed the pricing. They refused to honor it even though it was advertised on their website and said the price was 2000 higher. That is terrible business, I have sold cars for 6 years and helping a family member shop. I would never ever recommend anyone to them. Just bad business as far as I'm concerned. read more

I have a long history with this dealership. I had issues with my Frontier purchased from another dealership. Bronco Motors worked tirelessly to make it right. They took full responsibility for issues which were not their fault. No one ever does that. I am now and forever a faithful Bronco Motors loyal customer. No place else have I ever seen this incredibly awesome service. When it comes time for me to trade in my truck... Bronco Motors is the only place I will go. Thank you read more

Mother in law called me after taking her Nissan in for airbag recall no big deal right? Wrong, was told the vehicle stalled when entering the shop and the air filter was dirty. They could change the air filter for 70 some odd dollars. She declined. Why the hell are they trying to upsell on a recall? read more

Tiffany in the part department needs to work on her sympathy customer service skills!!! When I went to pick up parts that were there when I called the day before, but that were not there when I came today to pick them up today, she didn't even offer apology for any inconvenience or that someone else bought them before I could pick them up! Boo! An I am sorry goes a long ways, now I get to wait 3-4 days to get the parts. I prepaid for them this time so they don't sell them, and suggested they keep more in stock sense she showed me the names of other customers waiting on the parts. Not happy I get to have another trip over! She just over all didn't seen like a happy employee! She was not at all sorry! read more

Bronco Motors had a whole setup at the Western Idaho Fair, with multiple cars on display. We requested to see the inside of a new Nissan Pathfinder, only to be told, "we can't open those cars up." Then asked if I could get a price range, or some details on the vehicle - as I am (was) an extremely interested buyer. The Salesman we were talking to looked over at his partner, they both shrugged their shoulders and said, "I don't know." So we walked away....and went to Dennis Dillon instead. read more

The absolute worst service center around. Matthew Wright our service advisor and I think the service manager is all promise no deliver. For 8 days he had my vehicle to figure out that a vibration was tires and an alignment. He then promised and promised to get it done until Friday at closing I had to go down there and tell them I wasn't leaving until I got my car back. All that "needed" to be done was to have someone drive it to verify it was repaired. The GM had to do that because Matthew is incompetent and doesn't care whether your car gets done or not! Come to find out that after I read the receipt the technician had already driven it! Matt was just being a jerk is the only thing I could conclude. I bought my car new there and will never return for any reason! read more

I had my heart set on the 2016 rust colored Murano. I am currently upside down in my current vehicle. They tried to get me as much as they could on trade. Booked out a little low according to other dealers I know. The vehicle I was interested in, has already been there several months but still wasn't able to work out a deal. Tim did a great job handling us and didn't make us feel like we were a waste of time, despite us spending 3 hours there with no deal. I thought selling cars was better than it just sitting on a lot - I guess I am misunderstanding selling vs. sitting on lot. Not to mention, our family has already purchased 4 vehicles from them in the past. read more

Through a great miscommunication on a manufacturer's part, I ended up here to have a manufacturer's recall serviced. Even though they couldn't help me with my car issue, the folks in the service department were extremely helpful in getting me set up with the correct dealership service department the same day. Next time I'm in the market for a new car, I'm absolutely looking here first! read more

Not impressed. Dealer claims to participate in Nationwide Buy@Home program run through Nissan Corporate but really does not. Went thru the whole process to purchase my dream car because there are none in my local area. This car has been on their lot for over a month but the General Manager, Casey, informed me that there are "20 local people in line waiting to come in to see that car and buy it so we have to save it for them. We don't sell to people outside our area." I totally understand that this is their prerogative and applaud them for supporting their local community... but I also that they have the option not to list their cars and activate the Buy@Home button on the NissanUSA.com website to prevent a situation such as this. The reason I know this is that there is a disclaimer on the national website stating that all cars listed may not be available for purchase based on the dealership's desire to list it for purchase in the program. This particular vehicle's purchase button was not activated for a month and only turned on this week so I thought the dealership was ready to sell it and get it off it's lot. Not so. Totally frustrating experience. Why in this day and age would you want to turn down a guaranteed sale? read more

I was interested in buying a Nissan Rogue so after viewing Bronco's Motors Nissan online my husband and I decided to go check them out in person. Wow! Excellent customer service from JD Clemons! We did show up right before they were closing but that didn't stop JD from making sure we were happy! We didn't leave until 10pm that night, and we wanted to make sure that JD would be available to finish out our transaction the next morning as we really liked him. He was able to do that. He also followed up with us the next day to see if we had any questions about our purchase. Mailed us a letter too, letting us know if we have any concerns, questions or needs that we can call him anytime. Would highly recommend to friends and family and tell them to ask for JD Clemons! read more

so I initially bought a vehicle over two months ago I had it for three weeks financing fell through I went back got into another vehicle. I drove it off the lot it was making noise I called them they said bring it back the next day. I took it back they had it for over nine weeks I went and picked it up on Monday it's still making a horrible sounds, it is not mechanically sound. I called every week to check, they kept telling me they were waiting on parts. When I finally picked it up on Monday they said they put all this new stuff in there and yet when you turn it to the right it sounds like somethings going to fall out from underneath it. it doesn't sound good! They overcharged me for the vehicle that I bought it is not worth near as much as what I paid for it. My salesman was very nice and he was not pushy but the service department and how high the prices they rob you blind. I'm very disappointed very disgusted in bronco motors and my previous review for my car that I had originally bought was great but the second vehicle is nothing but junk I paid over $18,000 for a piece of shit!!!! and when I test drove it I thought everything sounded good I don't know what happened when I got it out on the freeway it was a whole Nother ball game. I guess that's where I live and learn because I bought many vehicles and I've never been more disappointed in a vehicle than I am with this one, but more disgusted and disappointed in how poorly bronco motors a big company keeps in contact with you and says oh we will do this for you and that for you, and they don't follow through with anything. Gas prices as high as they are did not even fill my tank with gas when I left! i'm supposed to have tinted windows, nine weeks later still no tinted windows, never heard from the person they said would contact me. I could go on and on I'm so disgusted. I do not recommend bronco motors Nissan!!!!!!!!!!!!! read more

My daughter, a first time buyer, liked a vehicle at Bronco Motors Nissan and asked me to go with her and help her choose. We received impeccable customer service from Jeremiah! He asked her a lot of questions to determine what is important to her when choosing a vehicle. She didn't like the one we originally went to look at , and that is when Jeremiah really exceeded my expectations. He showed her couple other SUVs and helped her make a choice she is very happy about. A person always remembers the experience of buying the first vehicle and ,thanks to Jeremiah, she had a very positive one. If you are looking for "no pressure and sales pitch" salesman, driven by what fits your needs, then ask for Jeremiah! You will not be disappointed! read more

The WORST car shopping experience I've ever had. They tried to get me to sign a permission document allowing them to use my credit information to affiliate partners for marketing. THEN they tried to get me to sign an agreement to purchase the car if they could come back with a price I wanted- before they told me the price and financing! They also were against showing me a carfax report. I've been to a lot of dealerships over the past few months and this was, by far, the worst one. Their high pressure sales tactics were over the top and shady. Do yourself a favor and go anywhere but here. read more

Didn't purchase a vehicle - wasn't the right time for us, but we will be back when it is, for sure; great service, help, effort!

I would never recommend Bronco Motors despite the fact that my mom has only purchased cars from this company and if I could give a zero I would. I went there because I had a friend who started working there and his manager bulldozed me into a truck that was a very good looking truck but not what I wanted. They way underpaid me for my trade in and instead of steering me into a vehicle I could afford or tell me I couldn't afford what I wanted they leased me a truck at a rate that was affordable. They expected the depreciation to be significant and I agreed to pay that amount (without realizing it, ya know, terms and conditions) although at the end of my lease it didn't depreciate near as much as they projected it. They accepted a HUGE down payment on it. Of that down payment the majority of it went towards fees INSTEAD of the actual principle. I had no idea that I agreed to pay over 10k of leasing fees over my 3 year leasing terms and 9k down payment. I came into the dealership hoping for them to rectify the situation but to no avail. I visited the dealership two times and though the salesperson I dealt with seemed to actually care and feel bad for how much I got taken advantage of the manager didn't care and they didn't right their wrong. I walked away from a 20k investment over my 3 year lease terms because I got taken advantage of and they refused to fix it. I'm pleased to say I sold my truck to a different dealership who heard my story and not only righted the wrongs but they outdid themselves and offered me a trade in I could sell the truck at privately. Never again will I buy from Bronco Motors and I will never endorse them. You've lost a future customer for life. read more

The engine warning sign went on within a few short hours of purchase, and both salesmen were comfortable reminding me that Idaho has no 3-day law to return a vehicle. They are correct of course. You're not too old to save your soul Jonathan. read more

Bought our first Nissan at Bronco Motors and the experience was great. We told them what we wanted and they made it happen. Excellent customer service! We felt respected and that they really wanted to earn our business. We even had our two little kids with us and the staff made them feel right at home. The process was easy and we got a very fair deal for our trade too. I wouldn't hesitate to refer anyone to this dealership. Great people, great cars!! Thanks again! read more

Very high pressure sales tactics. Also, the sales person lied about the features of our vehicle. If they had been honest, we would have purchased a more expensive model but instead we no longer care to buy our vehicles from Bronco Motors. read more

In August I came to this Nissan service center for the first time for a second opinion on my car. Jack, the master technician gave me an honest assessment after cleaning the engine and doing diagnostics. I thought I had an oil leak due to dripping oil. However, after they had all the old oil cleaned up, they found that there was no leak anywhere. They even drove the car around town and rechecked everything. Still no leak. Jack recommended we do nothing at this time. This Nissan service department has won my trust! read more