I went there today after work. I only waited a little while, and I was taken care of and the…read morecustomer service was excellent !

I usually go to my local trusted mechanic in Decatur, but it's too far of a drive, so decided to…read moregive them a try. Got the full synthetic. They only gave me 2 choices. Was quoted $95. Then another guy stepped in & handle it, while the first guy went to the other car next to me. He gave me $5 off. Gave him a $100 & told him to keep the change. Oil was filled with the correct type. Even though I stayed in my car, I could see thru the crack in the hood when he was putting in the oil, & it was 0W20. After they were done, I drove home & recheck their work. Oil was filled to the full line. Look under the car, no oil dripping. Next day, check as well, no dripping oil.

I am amazed of how WONDERFUL these guys are! I highly RECOMMEND K&M auto for anything you might…read moreneed done with your vehicle. Earlier today i went to Nissan town center location in Kennesaw and practically got raped for only diagnosing my electrical problem for $250 ! I dropped off my Nissan to this dealer yesterday after 4pm and was told that it wouldnt be looked at until this morning at 7 am. Well at 8 am i recieved a call telling me what i already knew and still charged me the 2 HOUR MINUMUM of $250 electrical diagnoses. Kent at K& M diagnosed and fixed my tail light while i watched in about 15 minutes. WOW! He charged me a very reasonable rate that didnt exceed their normal $102 an hour labor fee and helped me with codes for my car AND PRINTED OUT a Nissan recall that i was never told about at the dealership. This is a family run place and it is clear they dont ever rip you off. The 3 men helping me and coaching as to my next steps were wonderful, funny and helpful human beings. I will entrust my car here from now until FOREVER! AND i am telling everyone i know in my kennesaw community to try these guys so you dont get screwed over by others.

Long over due thank you. Ram 1500 rear end grenaded on the…read moreway to Florida with my Family. Shop found new rear end. Got it done on a timely manner. Shop Manager& mechanics

I went in for an oil change. They were very nice. I barely drove until the next Wednesday. I had to…read moreget on the interstate and as soon as I started going over 40 mph I started hearing this terrible noise. I didn't know what it was so I took it to a mechanic it turns out Jiffy Lube did not put my skid plate back on correctly. I haven't been able to get a hold of them by phone. I feel that I need to be compensated for the amount I paid for this other mechanic to put the skid plate on, that they did not do correctly in the first place.

With my experience at Grease Monkey, I was able to get in and get out within 15/20 minutes, having…read moreall of the answers that were needed. I had lights flashing indicating a problem in my vehicle and they went above and beyond to assist me. They put their full attention on my vehicles needs and fixed everything that needed to be fixed. Customer care at its finest!! Thank you Grease Monkey

I made an appointment several days in advance. I arrived for my appointment time and Will was the…read moreonly person there and originally said he had no familiarity of my appointment. Once he looked in the system, he saw it, and then informed me that his peer, that was to complete the work had to leave for the day. He at least had the decency to point me in the direction of where I could find the part I was trying to have replaced. I called the number on google earlier that morning to ensure it was still scheduled and good to go, the lady on the phone said yes. Don't make an appointment here and expect the work to be completed. They will mislead you and then make excuses as to why it can't be completed. The leadership here should address their employee shortages, we all know plenty of people that are qualified and would be glad to have work.

I purchased 3 new tires. Upon exiting the store one tire came off the vehicle while driving…read more Damage was done to my vehicle as well as another vehicle. Pep Boys was at fault. They have tried to not make the repairs, not respond to my plea for help. I am still trying to get my car repaired. The police report indicated they were at fault. This has been a nightmare. The manager and "area manager" at the Busbee location NEVER called me back. Still fighting this.

Great staff - had an oil leak - quickly diagnosed the issue and changed the oil and filter seal…read more They did a car care check and took pics and discussed future needs. The diagnostic report very detailed with pics. If took a relatively short period of time. I will definitely be using this facility for all my car maintenance needs. So glad I found a reliable car repair facility without relying on the dealer.

I had my oil changed for the first time with Christian Brothers. I have never seen a more organized…read moreand professional business operation in my life. They sent me texts while I waited, letting me know they were working on my vehicle. They also did a free inspection and found things that my old full service auto center missed. I left with a list of things to fix later on, including price quotes. I am so glad I now have a professional/experienced place to go for my (very old) Jeep. Yay!

My car runs smoothly after Chloe's replaced all 4 ignition coils at an expected price, about $800…read more I do highly recommend their work!

They charged me $1457.72 to change an alternator--$515.97 for the labor, and $619.58 for the part,…read moreand fees. The new alternator did not solve the problem and, when I pointed that out, they were unhelpful. The Honda dealership fixed the car, and declared that the problem was unrelated to the alternator.

Last week I discovered my tire was leaking air fairly quickly, and found a metal piece stuck in the…read moretread, causing the leak. After calling two other tire places, I was told no appointments were available to look at it until the next day at either place. I remembered having good dealings with Kauffman Tire in Smyrna before, so made the trek to Kauffman in Kennesaw. I was told it would be a few hours to have it seen, and I asked if I could drop my family off at home first, then come back and if they would hold my place in line. The friendly counter man told me he would do his best to hold my place, and that's all I could ask for. I returned just over an hour later, and to my surprise, they took my 4Runner right back. Already I was super pleased! About 45 minutes later, the same employee told me that their tire repair machine had malfunctioned, and had basically shredded my tire. But, he stated they would replace the entire tire at no cost to me with an equivalent tire to what I had. Now, maybe I'm cynical, but I have to believe a lot of other repair shops would have advised me that my tire was too badly damaged by the metal piece and it would just have to be replaced instead of repaired. And then they would have sold me a $200 tire and I wouldn't have been any the wiser. Kauffman Tire's honesty and willingness to make it right have earned a customer for life now when I need new tires. Great job!

Never had oil leak until I went to Mavis Tires & Brakes for oil change and new brakes. Now I'm…read morewondering what else did they do to get me to come back. Also heard other customers complaining

Such an amazing experience: From start to finish, everything exceeded my expectations. I got an oil…read morechange, new air filters, coolant flush and emissions. Matthew and Tyreke were exceptionally professional and highly proficient. They made me feel incredibly comfortable and walked me through every step of the process with patience and clarity. Their attentiveness and care were truly appreciated. I cannot recommend them enough.

Forgot to attach the under plate not once but twice. After it was destroyed they would not replace…read moreit. Worst customer service!