Tiffany is the utmost professional! I moved here from CA and desperately needed a new hair style. Tiffany assessed my hair and doffered the keratin therapy (because my hair is curly and wild) so I could blow dry it straight and did a wonderful job in styling it. She is very personable and I enjoy my visits because I feel beautiful leaving the salon. I highly recommend her services. read more

I've been going to Kenneth's for almost 10 years and highly recommend they're approach to cutting hair. I've seen every level stylist and just started using the Spa. Julie--the esthetician is amazing. She did my first Brazilian post-baby,and it was honestly one of the best waxing experiences I've ever had (pain was minimal). She really understands the technical aspects of waxing and made me feel so comfortable. read more

I have been going to Paige at the Mill Run location for too many years to count. She is knowledgeable, she listens to what you want and helps curate that into a style that will work for your hair. She is fast, too, which is great for those of us who don't have hours to spend at the salon. I always enjoy my visits because she is so friendly and fun. I have, and do, highly recommend Paige read more

Annette is the best stylist I have ever used. She did a color correction on me after I had been coloring my hair myself during COVID, and the color she did was beautiful. She also gave me a very short haircut when I was undergoing chemotherapy. The cut was stylish and not the same old boring short cut that one usually sees. Annette put some nice angles into mine. I would rate her five stars. I only rated the salon four stars because it is very expensive. read more

Today Nora corrected a color I had done at another salon. She gave me a TRUE OMBRE/BALAYAGE. Not just some old foils like everyone else is doing. And I LOVE the result! Exactly what I wanted. I paid $150 at another salon to basically get weaved blond highlights. Although they didn't look bad it was NOT what i asked for. I wanted an ombre/balayage. When I went in to talk to Nora at Kenneths she was incredibly honest. She said my hair had a LOT of bleach already used on it (thanks other salon) and if she did the all over color needed to bring it back to my natural tone and then did the true ombre on top, it could make my ends brittle. She also said because of the bleaching she could not use a regular dye on me but had to use a semi-permanent which would slowly wash out just a bit, but I told her to go ahead and try since I really just wanted an ombre, and I knew my hair could stand the bleach well. Nora was honest too in saying that the weaving that was done was not bad but it was NOT anything close to an ombre/balayage. It mostly looked like regular old weaving except she started further from my scalp, so really it just looked like a grown out highlight. Either you want an ombre or you want a highlight weaved all the way to your scalp... but no one would ever ever want a grown out highlight. When the all over semi-perm die was done, and she was doing the ombre she let me watch the bleach work the entire time. I had shown her several pictures on pinterest and she knew I was paranoid now, so she was AWESOME about talking to me the whole time and telling me about the process. She used her hands and painted on the lightener. As you can see in the small "during" picture I took, NO FOILS. And she even let me pick some spots I wanted to paint a bit higher (kinda fun to get to be part of it). I LOVE this hair now! I can't wait to find more ways to style it. The only small complaint is that the all over color used came out a bit brassy, when I am more ashy, but I can't blame her for that since I shouldn't have had to do that at all. The styling they did would not have been my pick but it was done by a kind of understudy who was very sweet so I can't complain much there either. I wish I had just gone to Kenneth's first before ever trying a small salon where there are no people officially certified in ombre/balayage. read more

Kenneth's Salon + Spa - LOVE my color correction by Nora. She gave me the true ombre I wanted. - Day Spas Near Me - Hilliard, Ohio

I have been going to Kenneths for many years! I love the atmosphere and how good I feel when I leave. Meghan is a wonderful hair stylist and I highly recommend her! You will enjoy getting your hair cared for by Meghan! read more

I came in a few weeks ago to get my hair blown out. Seems simple enough when your going to a place like this, I didn't think twice about having any issues. Right off the bat I had red flags, I described what I was going for, big lots of volume loose curls/wave, pretty standard blow out. I can manage to do this myself however I was running low on time and thought I'd treat myself. Although the woman working on my hair and her assistant were both very pleasant individuals, the hair stylist did not give me a blow out, more like a blow dry. I left disappointed and ended up having to do my hair myself at home. Sucks paying $40 plus dollars to get your hair to look nice and walk out knowing you could do a better job yourself. Bummed read more

Service and atmosphere is nice. Just not a skillful cut and style for the price. Went in with a friend for a haircut, final results were choppy. read more

My long time hair stylist moved out of state so on a whim I booked Taylor at your Mill Run location. She did an absolutely amazing job on my foiling highlights/color! I am a blonde but like to add some lighter blonde highlights around my face and then copper throughout. The first appt she did wonderfully! The second appt wasn't as great of a result, but I think that's mainly bc I booked it at the end of the day and I didn't realize they closed when they did, so she didn't have enough time to do an overall highlight/foil. Regardless, what she was able to complete in that time frame was great!! A little more expensive than what I have been used to, but that is probably to be expected with the level of salon that Kenneth's is. I will be back to Taylor, for sure! read more

Sometimes you don't truly realize how great a place is until you move away and you cannot find anyone who compares. That is my experience right now. I was a client at Kenneth's for a long time. I had visited the Pickerington location for a while and then moved across town and started seeing April at the Mill Run location. When I first started seeing April, I had dyed my dark brown hair a dark shade of black. We were working to correct the coloring. At one point, I just decided to chop off my long hair. For those of you with long hair, you'll understand how trusting you have to be of your stylist to chop it off. The cut she gave me was just the cutest bob ever. I knew from that moment I could trust April wholeheartedly. Besides April being amazing, this place is so nice. The front desk staff are super attentive and courteous. The facility is wonderful and I love their products. I noticed a few others reviewing their disappointing wait times and I will say that does happen from time to time. If you're waiting for what you believe to be beyond a reasonable amount of time don't be afraid to ask the reception area what is going on. They're pretty receptive and helpful. read more

For my whole life I have only trusted 1 person with my hair, but a few months ago I moved to Ohio & had to find a new salon. I was extremely anxious & scared to go to someone new... but April was absolutely AMAZING!!! She really listens to all of your thoughts, concerns & what you're looking for, she did a wonderful balayage & trim, and I am in love with my hair! She is definitely my go to for my hair now! (: read more

Not very happy with the booking and customer service I received when I called mill run. I tried to book a few appointments for myself and my husband and they said "our spas are designated for women only" , and the lady on the phone wasn't exactly kind about that. Almost annoyed that she says this too often. I understand the point of women's only, but their loss on the major clientele they are missing out on! read more

Michelle at Mill Run is the best sylist I have ever had. I have lived in Columbus over 30 years and been to many stylists and she is great. She listens to what I want but also does a great job giving me insight on how my hair would look better using her many years of experience. When people tell me they are looking for someone new, I say go to Michelle at Mill Run, you won't be sorry. read more

I've been going to Kylie for years. She's a wonderful hair stylist and a genuinely kind person. She's always open to my ideas and is a skilled stylist. I'm always happy with both my color and style thanks to Kylie. read more

I usually don't write reviews, but I am very unhappy with my haircut today. It was not a cheap haircut and she spent only 20 mins cutting my hair. She was very rough and cut off way more than I wanted. She did not even style it or anything. I do not like my hair and I wanted tips on how to wear it curly. She rushed through things and acted like she didn't have time for me. I am very disappointed. She didn't even dry my hair all the way through; it is still wet. I will never ever go to Kenneth's again for haircuts and I definitely won't recommend to anybody I know. read more

The women who perform the services are great, but the spa reception staff are a bunch of dingleberries. They are too lazy to write your name down properly, and they give you a nickname without asking you if it is okay, and then call you by the nickname. I found this behavior by the receptionist in the spa to be disrespectful and unprofessional. I doubt if I'm going to go back to Kenneth's. read more

I highly recommend Kourtney in the spa. She has done various waxing services as well as facials for me. Lovely and personable! I always leave feeling refreshed and relaxed. read more

When I moved to Columbus I wanted to find a place to get my hair cut and get myself groomed and taken care of. Yes , I'm a guy, and I'm not a high maintenance kind of guy, I just like to take care of my self and look good. So I was told to try Kenneth's. I had already had my haircut so I wanted to try to book a facial and was stopped immediately because I am a guy. The lady on the phone told me , Kenneth's spa area is designed specifically for women. And I couldn't believe it. I don't know , but it's a little offensive. And maybe the lady was mis-informed or being dramatic so I wanted to look up the spa online, and even the website says it. Men want to take care of their skin too. This place is a joke ! read more

This place is terrible. Just went for a simple blowout and it sucked. Didn't even last until I had to go to my event. Stylist had zero personality and seemed like she was annoyed that I was there. Every product she used she had to tell me about it and was pushy, felt like it was a total sales pitch. To top it all off this place is dirty and so dated. 1992 called and they want their salon back. Hair and globs of dust and gunk on the floors, just bad news. Never will return. read more

Ruba has been my favorite hair dresser ever! She is so great, and has the perfect eye for style and color. She's always fun to talk to and we always have a good time. I always leave with my hair done beyond expectations. Some people say that Kenneth's is expensive, but for quality services you must pay a quality price; they shouldn't lose a star due to their price. If you want cheap, just go to Supercuts or something. read more

Kenneth's Salon + Spa - Ruba's work - Day Spas Near Me - Hilliard, Ohio

I was expecting (and paying) for a day of relaxation with a facial, manicure and pedicure. This was my first visit to Kenneth and I was really disappointed. I was asked to come at 1:30, 15 minutes before my 1:45pm appointment which I did. I did the paperwork in 2 minutes and then waited until 2:10pm, 25 minutes after my scheduled appt and 40 minutes after I arrived. While i was waiting I asked how long it would be and Heather at the desk said I would still get a full hour. Stephanie ended it 50 minutes later at 3 pm and felt rushed. When I expressed disappointment Heather first said "it ended in time." I said it was 50 minutes. She then revised her statement and said "its actually only meant to be 50 minutes." I called the other 2 Kenneth locations and the main scheduling number and they all confirmed it is 1 hour 15 minutes so there is 1 full hour of facial with time for dressing, undressing and consultation. The main scheduling said it does not vary by location. So I was charged $77 for a 40 minute wait with no courtesy call explaining the delay so I could plan accordingly and a shortened service by 25 minutes for the premium price of $77. And to top off poor service Heather lied to me to cover up their mistake. When I checked out with Stephanie (another one)she said the manager wasnt there so they were charging me full rate and I would have to take it up with her. I have been to dozens of spas around the world and this is the worst one for customer service. Too bad since I get spa services frequently and looks like I need to find a place that provides value for the rates they charge. Shalini read more

After waiting an hour beyond my scheduled appointment time the stylist sat me in a chair and told me she would be right back. A half hour later I was in her chair and explained that I wanted a new style, something drastic. When I left 20 minutes later and $100. out of pocket my husband asked if they had to reschedule my appointment. Obviousley she didn't change a thing! read more

I just got charged $20 extra because they put in this conditioning gel in my hair for 2 seconds. I was never told this would cost more. I thought it was included in my hair cut appointment. Never going back again to people who try to rip you off. read more

I love Kenneth's. I've been getting my hair done here for years. Usually just a cut and style, but I have had it colored a few times. My original stylist left Kenneth's after having a baby. She was great, and I was afraid of having to search for another stylist. But the first person I tried was wonderful, I've been back to her a few times and I'll definitely be going again! I use their waxing service almost every time I go in for a haircut. Despite the fact that waxing tends to hurt (I'm a big wimp), I've never had a bad experience. I really enjoy the spa too. I allow myself a special treat there every 6 months or so, and have never been disappointed. The massages and body treatments are great. I'm not a particularly attractive person, and I'm overweight, so I was leery of going to the spa at first - I usually think spas are for people who are thin and beautiful. But the staff makes me feel welcome and it has always been enjoyable and relaxing. read more

I have gone to Kenneth's for years and have only been satisfied about two or three times. They never understand what I'm asking them for and I always leave disappointed. I found a hairdresser I loved last year who was the only one out of all the girls I tried who actually gave me what I wanted, and then she left. Since then, my results have been pathetic. If I'm paying $200-300 for my hair here (it's extremely overpriced, ridiculous, they charged me $36 for a BLOW DRY), then the stylists should be giving me what I show them. End of story. I got my hair done twice this week as I was very disappointed with it the first time, and the woman who tried to fix it made it look even worse. You'd think stylists working at a nice salon like this would know what they're doing, but that's not the case. Never coming back, so not worth my time or money anymore. read more

Disappointed in my visit here today. I haven't been to this signature spa location in a long time and it appears it hasn't been updated in over 10yrs. I was so looking forward to the total experience which is why I drove all the way to this stand-alone/signature location (all the others are in strip malls). The decor is Grecian and old and is in desperate need of a refresh. The front desk, massage and manicure staff were all very friendly and helpful but the services themselves were pretty sub-par for a day spa and the pricing. The masseuse didn't ask me about pressure and it was way too light for me. The manicurist was nice and very speedy (done in 20mins with my gel mani). I appreciate the speed but for the price, I expected the deluxe with hand massage, etc. Overall, very high priced for drab atmosphere and so-so services. :( read more

Wonderful Cute! I just relocated to Columbus, Ohio in August. Not knowing much about Columbus and the "Where to go" places. My husband and I had planned a night out w friends and I was in desperate need of a simple trim off my length n layers touched up. As particular as I am w someone cutting my hair & after going to the same hair dresser for 3 years, I should have known better. I ended up at Master Cuts in Tuttle Mall. (Yes , big mistake) Tho, after showing the stylist pictures n specifically said trim on length.. The trim she gave was 5 inches at least! Up to shoulder from down past bra strap. Needless to say the worst experience ever! I waited 6 months to get another cut only bc my husband planned a romantic Valentines day weekend. After researching n stopping just random people here asking where to go. Everyone highly recommended Kenneth's. So, to give my reason for the 3 Star that I hope to turn into a Five my next visit bc I will definitely go back. 1) Not sure how long the salon has been open or if they are under remodeling as this time, but when I walked in after viewing pictures, it was disappointing n bc of my last experience. My excitement went to scared. 2) The staff (all) was very friendly the desk to check out (pay) the lady's were very disorganized and had not much knowledge on there products and cost of them. 3) Giving that it was a Saturday and from What I hear their busy day. My Stylist had back to back appointments. I didn't want to pressure her, seeing that she herself was worried about having 4 appointments basically scheduled at the same time as my cut n style. At that point I did not want her to feel overwhelmed by saying something to her for the Many cut offs we had during my time there, along with just wanting to make sure that I walked out of there with a great cut and her not feel rushed to get my Cut n Style finished. However, after all that I walked out with an amazing cut from Alexandrea and couldn't of felt more confident about the night out my husband had planned. I looked at it as I finally after all these months feeling better about myself. I will highly recommend anyone if they plan on going to Kenneth's to ask for Alexandrea she is amazing and I could tell instantly that this was going to be great as I watched her with her scissors and her technique. If you have patients n understanding for hairstylist and main thing you want to Assure yourself is walking out w a great/wonderful cut then ask for her. I made a follow up for six weeks and just hoping I walk in expecting to see the salon look as their pictures shown and the staff knowing more about what they sold at their salon. I would have bought more if they were more on their A game n didn't have to wait so long just for them to figure out the pricing on products. I do want to Thank my Stylist for making me feel great about myself and giving me some of my confidence back...;). Karen.. read more

I'm already a bit bias, all I hear from friends is how HORRIBLE their experiences are. Now, my stylist was kind and all, but the service is still pretty blah. The description of two stars "Meh. I've experienced better." is pretty much perfect. I got the feather hair things, but even with an appointment I had to wait about 20 minutes. The feathers were $10/piece with free "install". The feathers are SO tiny I wish I had more, but I only did three. Pretty big waste of money if you ask me. I'm not happy I did it, but since I paid $30 you best believe I'll keep them in as long as possible. Plus, they mentioned I can reuse the feathers over and over, and they would put them back in for no charge. So, maybe I just find more feathers and it will look better next time around... read more

$21 for an eyebrow wax seems a bit too much but it is well worth the job that Amelia does. I will continue to go to her. She did a great job and also took time to answer all the questions I had. I highly recommend her for waxing services. read more

Amanda at Kenneth's in Mill Run is the THE BEST! I have been trying to grow my hair out for years and have always had a difficult time with other stylists understanding this. I have been going to her for almost a year and I get so many compliments on how healthy my hair looks now. I always have her weave my hair with blonde and caramel highlights. She is hip and understands new styles and fashion. I would recommend her to anyone looking for a fun, cheerful, relaxing time while getting a great hair style! Five Stars- hands down! read more

I went there to have a nice hair trim, and walked out with a hair CHOP! I had expressed that I would like to have it snipped around the edges, showed multiple pictures of how I had it cut last time (at Kenneth's in GC) I was horrified to have more than two inches cut off and what was told to me as a glaze, be hair dye and have them double the cost of my original appointment. When I called the manager to express how unhappy I was that I was never told that what was told to me as a glaze was hair dye, and I even said to Marcele (who cut my hair) that it was colored last week. The price was never discussed and I was so unhappy and was told there is nothing they can do for me. I have been a client for over five years, you lost a loyal and recommending client. HORRIBLE CUSTOMER SERVICE!!!! read more

I have been going to Kenneth's on and off for about 20 years. When I get one of the higher priced stylist, it's a decent cut. But last time I went, they only had one person available. She was so nice, however the cut was awful. I stopped going a few years ago, because I felt the haircuts were not up to par with the prices. I started going, of all places, to Macy's. The cut I got there was FABULOUS!! But, the person I usually go to was not available, so I thought I would go back to Kenneth's. UGH!!! After one week, my bangs had to be re-cut, one side of my hair is completely different than the other and it looks like I got the cut at a discount place. So unhappy!! read more

I have been a Kenneth's customer for over 13 years and may be ready to move on. I recently had an appointment (New Albany) which started 30 minutes after my scheduled time. I really liked my stylist (a new one since my last one left), but I only saw her for 30 minutes of the 2 hour highlights and hair cut appointment. Kenneth's salon seems to always overbook now. I don't think it's fair to pay for $120+ work of services when your stylist is seeing 2-3 people at the same time. She would've put me under heat, but instead had me sit without it so it could buy her more time to get in another shampoo and hair cut. That is what you would expect from Great Clips. It's not the stylist's fault. I always do like the work they do, but don't appreciate the scheduling philosophy. read more

I've only been here once and it was for a pedicure. I assumed since the pedicure was 80$ that it would be a really nice long pedicure. This is not so. I've paid 25$ at your local nail salon and they spent more time and did a better job than here. It's not really that they did anything wrong, it was just short and not very effective. They failed to get all of the skin off of my friends feet. I guess when you're paying so much for a pedicure you would expect to get a high quality pedicure. Long story short, I would go elsewhere for a pedicure. You will likely save money and probably get a better one than you would here. read more

I'm giving 5 stars to Aubrey, the esthetician as I haven't been to them in probably 10 years for hair services. This girl is good! If there's a stray hair that needs waxed, she'll find it. I've tried a few others and no one waxes like her. Plus, she's great if you have problem skin to make sure the waxing won't make you break out afterwards or if you're skin is sensitive, she gets it calmed down before you walk out the door. I have super light hair and she never misses a thing! Plus, there is a service they do (but she specifically isn't trained for it yet) and she suggested that for better results even if that meant she wouldn't be getting as much of my business. That's great service! read more

While I'm not a fan of the hair experiences I've had at Kenneth's, I have to say that their pedicures are nothing short of amazing! Martina in particular did a fantastic job on my latest pedi. She was thorough, friendly, professional and did an excellent job making me feel relaxed. Kenneth's- and more specifically, Martina- is definitely worth a visit if you're in need of some pedi pampering! read more

I enjoy seeing Madison for my hair and Macie for my eyebrow wax. Both are amazing ladies and provide the best service! I highly recommend trying them out. You won't be disappointed. read more

Anne did a wonderful job on my hair. The cut and color turned out better than I had hoped. She was efficient and thorough

Kylie always does a great job on my hair. She really listens to my plans and is good at consulting and recommending plans and treatments to do what I want. She is also really fun to talk to while I am getting my hair done!! read more

my review is with macie, the esthetician. she is personable, friendly and willing to answer or help with any questions or concerns i have with my skincare needs. i always feel refreshed and my skin is glowing when i leave. this is my second time meeting with her and i will continue. it's like having my bestie give me a facial. thanks, macie! read more