Was delighted to find Metro Clock Repair in my town. Moreover, happy that the proprietor is a…read morewoman. As a woman who worked as a sound engineer in a male-dominated field, I was pleased to support her business with my business. She came to my home, gave my grandmother's hand-made mantle clock a once-over, provided a quote, took the old time piece to her shop and did the work. Tanja knows her stuff. When she brought the working clock back a few days ago, I cried to hear it tick and ring again since that sound was an integral part of the happiest days of my childhood.

I was seeking maintenance service for my Grandmother Seth Thomas mantle clock. My long term and…read moretrustable service provider lost his business in a fire. Needless to say, I was concerned about finding as knowledgeable and trustworthy a resource as it appears that a storefront provider of this service is impossible to locate. I conducted a Duck Duck Go search and I located Metro Clock Repair. The comments about the services provided by Tanja were consistent and true. She came by my home and provided long overdue timely maintenance to my treasured clock as well and took a smaller non-working clock back to her shop so that she could locate and install replacement mechanics. In my discussions with her I could see that she is dedicated to providing the special attention timepieces require. We shared a love for classical timepieces. The quality of service far exceeded the cost. I am so happy to have her as a resource for my timepieces. We need to patronize and publicize the services provided by Metro Clock Repair, so they too are available for when we and others need them. Thanks so much, Tanja!

I found Marc's Clockworks using a Google search. I called and left a message which and received a…read morecallback within an hour or two. I explained that I had a 47 year old spring-driven pendulum schoolhouse wall clock that needed some tender loving care. I made an appointment to bring it in a week later. Dropping it off I explained the issues to Marc and waited for the call pick it up. I picked it up today and it is ticking just like it did when we first purchased it. Marc is an old school repairman who does great work at a reasonable price.

I have a 27 year old Grandfather clock that I have not had serviced and it stopped chiming about a…read moreyear ago. I enjoy hearing the chimes throughout the day but after checking out youtube videos on servicing the clock I decided it was not a job for me to fix the chimes. Marc is very professional and prompt. It was very easy makng an appointment. I am so glad I called and I should have done it sooner instead of waiting a year for the clock to magically start working again. Marc also explained the workings of the clock and has it sparkling. I am very pleased with the service.

Avoid this store. It's overpriced and the work is sub par…read more The store seems like a blast from the past when you first enter. The shop owner has a gentle disposition and the store has a simple layout. I thought I found a new go to jewelry but I was wrong. The work I had done was sloppy and the customer service leaves much to be desired. I asked to have a link repaired on a necklace and they soldered it and created an unsightly, grey clump of silver that ruined the chain and made it unwearable. I also asked for an estimate on having a ring sized. The ring was sent out and it took weeks to get the estimate and I was charged $27.50 for shipping. This cost was not discussed with me prior. I left with a damaged chain and the feeling of being ripped off an

Condescending, mismanagement and disorganized!!! Avoid this shop. I brought in several pocket…read morewatches for repair, some loose jewelry parts and request for a house call on a grandmother clock. They gave me one back that did not work. Took it back and after 6 months, I had heard nothing. I finally called because I was afraid they lost it. Turns out they decided they couldn't fix it BUT NEVER TOLD ME. I had to call to get it back. I gave them a small plastic bag of loose parts that I asked them to assess if they were gold. They said they didn't have it FOUR times over several months of me asking. I knew I left it with them but decided not to argue about it because they still had the pocket watches. I also asked them to put me on the list to have a grandmother clock repairs by a guy who did house calls. I asked several time over a YEAR if the guy was coming. After TWO years, have never received a call. Gave up and learned how to fix it myself. After 1.5 years, they call me to pick up the loose parts as if I abandoned them; they ones they said THEY NEVER HAD! I go to pick them up and I'm mad. The sales guy, let's call him Dennis, came over with the parts and started a drippy apology. I didn't want to hear it and said just giver me the bag. He says "relax". For the women reading this, when a man says to "relax", they are being condescending and disrespectful. I told him that in a loud voice. So as I'm leaving he says RELAX again and said you lost my stuff for 1.5 years and held my watch without telling me it couldn't be fixed. If he was a good salesperson, he would have known that I was mad when I brushed off his apology and just given me my stuff and let it go. But no, he decided to act like a petulant 5-year old and try to put me down. He KNEW he was in the wrong but couldn't accept it. What a disappointment. I mentioned this whole thing to a friend who said this same shop lost her engagement ring when she brought it in for repair. THEY LOST HER ENGAGEMENT RING.

Linda came on time, serviced the clock which we had neglected do to ignorance and the charge was…read morethe going rate. Gave my husband some pointers.

Guy is itinerant and comes/goes when he is driving though the area. He is thorough when he is here,…read morebut his itinerary is his own.

Quality of service and the skill level and professionalism of the staff was excellent.read more

If I could give this business 0 stars I 100% would. I talked to a man over the phone who said they…read morewould be able to at least tell me what's wrong with my sky dweller Frankenstein and I drove 30 minutes out of my way to come out here only to be told by the owner they refuse to touch it and won't be able to help me. The guy was incredibly rude and didn't even give me the time of day to explain my situation at all insulting me and my watch

Fixed a very important clock for me. Helpful and reasonably…read morepriced Thank you. Nice staff

Honest craftsmen rise and fall on their reputation. I brought two replica watches to Mahmoud on two…read moreseparate occasions for service after receiving what seemed like questionable estimates to repair. Both watches were repaired for fair prices and expertly. Previous estimates quoted total overhaul and replacement of parts. In fact both watches were no more than six months old. The second watch I waited three weeks for an inflated estimate. Franklin Clock shop and Mahmoud repaired the watch in one day!! I am grateful to Mahmoud and wanted to praise him for his honesty and fairness. I will always bring my work to him in the future and my word of mouth will bring additional customers I hope.

Based on other reviews, it seems we may have just caught this place on a bad day. We stopped in on…read morea Sunday on our way home from New York City because I was looking for some specific items. Unfortunately, the experience was disappointing. The young man working in the store seemed about as disinterested in helping us as possible--more focused on playing his video games than assisting customers as we browsed. Overall, it wasn't what I had hoped for. That said, based on all the positive reviews, I'd probably give it one more try during the week when I believe the owner is there. But I can say for sure--I won't be stopping in again on a Sunday.

Professional, prompt and excellent service from Terry and Audrey. Terry came out and looked at my…read more40 year young grandfather clock to diagnose what was necessary to repair the clock and we had a nice chat while he fixed it immediately. I highly recommend Clocks on Time.

It was pleasure to work with Peter. Knowledgable, passionate and competent. 5 stars. My 1810 tall…read morecase clock is running again!

I took 2 mantle clocks in for repair. He examined them at no cost. They both were over 30 years old…read moreand he said they merely needed cleaning. He cleaned them for a reasonable price and they are both working great