I have been here multiple times and each time I felt welcomed immediately. Communication was…read moreexcellent and repairs were made in a very timely manner. This is the only jeweler I would go to in Bakersfield. Keep up the great work!

Nestled in the corner I found this hidden gem (pun intended :)…read moreI needed batteries for my watches. They were able to replace my batteries and adjust the time on both right on the spot. The service was fast and friendly The cost was $40

We brought in multiple pieces of WHITE GOLD jewelry to be repurposed into a new engagement and…read morewedding set. The items included four rings, multiple diamonds, and a 2-carat sapphire. Because we were supplying the gold and gemstones, we expected most of the cost to be labor and custom design work. We were quoted approximately $2,000 for the project. While that seemed expensive, we agreed to move forward based on the quote we were given. Then came the real problem. After nearly FOUR WEEKS of waiting with little to no communication, we were suddenly told the project would actually cost $4,000--double the original quote. The explanation given was that there had been a "misunderstanding" regarding the original price. I do not find that explanation believable or acceptable. A quote doesn't accidentally double after a month of holding a customer's jewelry. If there was confusion, it should have been identified immediately, not after weeks of wasted time. We trusted this business with valuable family jewelry and expected professionalism, transparency, and honest communication. Instead, we were left feeling misled and frustrated. The most disappointing part is that we only came here because our trusted jeweler couldn't meet our timeline. Looking back, waiting for the jeweler we already trusted would have been the better decision. Whether this was incompetence, poor communication, or a bait-and-switch pricing tactic, the result was the same: four weeks wasted and a complete loss of confidence in this business. Proceed with caution. If you choose to use this jeweler, get every detail in writing before leaving your jewelry with them.

A second visit, phone call first, Knight's Jewelers totally redeemed themselves and then some. We…read moretook a variety of stuff that needed repair, batteries and adjustments. When we returned repairs were completed and batteries changed, We enjoyed talking to staff members and did a bit of browsing. We highly recommend Knight's jewelers

I took an item in to have engraved, the lady at the counter explained it to me that what I wanted,…read morethey did it differently than what was existing and that it would be different than the original . Gave me the name and phone number for someone who could do it the way I wanted

Just thought it was rude that I got there and the employee saw me and it was a little more than 30…read moreminutes before they're supposed to close and they wouldn't open the door for me. I'm just not used to treatment. It's not like I was there in the nick of time, it was 30 minutes before they were supposed to close explanation or anything. I don't live that close so I was just really annoyed.

Customer service.. We followed Tim from Visalia when relocated to Bakersfield…read more We have been customers of Rogers for almost 45 years

Always friendly and professional staff. Beautiful jewelry. I'm there every 6 months for the…read morewarranty inspection and they have had to do a repair only once.

Bought what was supposed to be a $800 14 karat gold bracelet and found out 2 months later by 3…read moredifferent shops it is actually 10 karat gold and worth about 370. Never again

I ordered a Seiko Special Edition Watch (King Samurai Save The Ocean Manta Ray) from the company's…read morewebsite. They were the cheapest site on the web. I hadn't heard of the Jewelers and hesitated. They had one watch left and pulled the trigger. My watch showed up 4 days later from West to East Coast packaged well with papers and registry of authenticity. Watch is more brilliant than in stock photo. I'm happy with watch and wouldn't hesitate to order again.

Just left and I couldn't be happier. I showed up with three watches that needed battery…read morereplacements and she gave me a fair price with a quick turnaround for all three watches. She was very polite and professional and has won my business for any future repairs or replacements in the future.

I had a great experience getting my watch resized here. The ladies working there were super kind…read moreand welcoming, which made the whole process even better. They got everything done really quickly, and the pricing was very reasonable for the quality of service. I'll definitely be coming back in the future highly recommend this place.

We have been a customer of Fabrie Jewelers for years and have always had a wonderful experience…read more The service is exceptional, and they are truly a trusted, family-owned business. You can tell they genuinely care about their customers and take pride in what they do. Honest, trustworthy people who provide true value. We highly recommend Fabrie Jewelers!

Fabrie Jewelers has been our go to jewelers for 30 years. Starting with our wedding rings and…read moreseveral other items over the years, and now our son's recent purchase of an engagement ring for his fiancé. They always go above and beyond, providing excellent customer service with reasonable prices on quality jewelry.

Professional, helpful friendly service; amazing assistance in redesigning my mothers wedding set…read moreinto three beautiful necklaces. It was wonderful dealing with a local owner rather than a large chain store. While I'm not an expert in fine jewelry, I feel confident their prices were fair and represented the quality received. The necklaces proved to be stunning. Latham Sheets provided timely updates for my project's progress making me feel a part of the design and creation process. Various choices in design and jewels to be used included alternatives that allowed me to remain within my budget. I've worked with Kandice and Pam several times before and today's experience reaffirms they were the right choice. I will use them again! Based on my experience I would fully recommend them.

Honestly only giving 2 stars because the lady was nice or else I'd be giving 1 star. This is one of…read morethe most outrageously priced jewelry stores I have ever been to...was quoted 4000$ for a tiny custom piece, and that exact same thing with even MORE gold weight at a different jeweler was 1200$. When I say outrageously overpriced I mean it. I've heard from many jewelers that there are a lot of bad jewelers out there, not just in terms of product quality, but in regards to their pricing...they assume that the common consumer is not educated on jewelry pricing and that everyone just assumes jewelry is insanely expensive when some of these pieces really aren't at all. Just thankful that I'm slightly educated and didn't get played by this place because if I had, I'd be pretty upset when finding out how much the piece is really worth.