These are awesome people. Super polite and explained everything they did while they were here. I've…read morehad this Clock stored for 11 years. They came to my house yesterday and fixed my clock. It has been keeping perfect time. Thank you both!

Great service restored my grandfather clock that had slowed to stop. In home service. The clock…read morenowworks perfectly. Awesome service.

Customer service was 10/10 and staff was amazing!! Would recommend. They fixed my item really fast.read more

Needed a necklace repaired and was reading that the jewelers I got it from is not good at repairs…read moreso I did research to find a place that had good, honest reviews and found this establishment. I went in the same day I found this shop and was very satisfied upon arrival. The woman at the front desk was provided great service, was informative and very polite. Repairman was very busy at work upon my arrival. I paid upfront and dropped off my jewelry while I walked around the mall. Right as I was wrapping up my shopping I was called and informed that my necklace was ready for pick up. Repair was a total of 30 minutes just as the woman quoted me. Highly satisfied by the finished product, speedy fix and reasonable prices. Wish I would've found it sooner! Definitely recommend and will be returning for any jewelry repair needs.

I have been here multiple times and each time I felt welcomed immediately. Communication was…read moreexcellent and repairs were made in a very timely manner. This is the only jeweler I would go to in Bakersfield. Keep up the great work!

Nestled in the corner I found this hidden gem (pun intended :)…read moreI needed batteries for my watches. They were able to replace my batteries and adjust the time on both right on the spot. The service was fast and friendly The cost was $40

They were able to do a rush repair on my wife's glasses hinge late in the day on a Saturday. Price…read morewas fair given the work the gentleman did.

I respect the man , he's good business but the old seńora absolutely not , she is super rude &…read moreunprofessional, taking our $$ elsewhere . Do better or stay home & let the man & younger lady do their job . She Making the business look bad

Always friendly and professional staff. Beautiful jewelry. I'm there every 6 months for the…read morewarranty inspection and they have had to do a repair only once.

Rogers Jewelry did an amazing job and helping me getting my watch serviced and fixed. I will…read moredefinitely go back to them.

loved my experience working with Rocos! They created my custom marquise diamond ring and I am so in…read morelove with it! They are so knowledgeable and picked a beautiful quality diamond for my ring.

Great customer service. Great selection. Definitely recommend. They take care of all your needs and…read moremake you feel comfortable while doing business. Go here!!

Was looking for a local jewelery store to have a necklace made into a ring. This was not my first…read morestop, but I am so glad I came here. Unlike the first store, they were very polite and friendly. They explained everything thoroughly and showed me different examples to help me figure out what I wanted. The price was reasonable and the work was exceptional. I would highly recommend for your jewelery needs.

Best place to buy jewelry in town!…read more Darrell, the owner is super helpful and very honest. Very patient with all my questions. I went there when I first bought the engagement ring for my fiance, went back again for the wedding bands, and will defiantly go back again for any purchases in the future.

I cannot gush enough about this business! There is a backstory, so hear me out!…read more My husband designed my engagement ring from a jeweler online, and we bought my wedding band through them. Therefore, getting things adjusted is no easy task online. So I've been on the hunt for a local jeweler since 2018. I first went to another place in town, to not be named. Their service was not ideal as they did not recommend adjusting my ring size, and their quoted cost of re-dipping my white gold rings seemed outrageous. So I had them adjust one band, to the 1/4 size, since that's all they would do. But I knew this wouldn't make me happy, I could feel it in my gut! Well 2 1/2 years go by and I'm still unhappy with the size and fit of my bands. Together they feel tight, almost claustrophobic, and leave indentions in my finger. Even though, alone, they fit fine. Finally I went to Houston since they have a great reputation and are near my house. The service was amazing! As soon as I walked in, the associate, I didn't get her name, explained that she had the same issue with her rings and she understood completely. She recommended going up a half size for each ring (I KNEW IT!). She even said the resizing would INCLUDE a cleaning and a dipping of my white gold. All of this was the same price, per ring, for the 1/4 resizing the other jeweler begrudgingly did years ago. They were so kind, efficient, and offered excellent customer service. I have now bragged about my experience to multiple people, hinted at some jewelry I loved to my husband ;) and will plan to be back in the future. Also, my rings SPARKLED after I got them back! Thank you, Houston!

I wanted to use my late Mother's wedding band to craft a custom engagement ring and wedding band. I…read morewas nervous to hand over such a precious heirloom, but Houston's did a phenomenal job respecting the original, but helping me create something beautiful and custom for my bride. She absolutely loves it. And then, they helped me custom craft my own wedding band. Both my wife and I are thrilled with the final results.