This review is not about purchasing keto food experiences but rather about the classes hosted at the bakery. The organization of these classes is extremely poor, unprofessional, unethical, and irresponsible. The host, Maryam, stated that the maximum number of students allowed is 8; however, we had 10 students on the first day and 9 students on the second day. The space is very small and disorganized, and it is not in good condition. Even with eight students, the environment would feel overcrowded, yet we had 10 on the first day. Additionally, the instructor, Congmom, did not have a microphone. When I inquired with Maryam, she explained that Congmom did not request one, which is why it was not provided. Maryam also mentioned that she did not have time to purchase a microphone after class. I had to send her a link to a microphone on Amazon so she could place an order.
The instructor, Congmom, was demonstrating how to make a sponge cake, while Mariyam was preoccupied with her own tasks and forgot to preheat the oven.
I have attached a photo to show how crowded we were. There were also bakery customers coming in and out, talking inside the bakery, which was quite disturbing. Additionally, Mariyam sometimes spoke on her phone with the speaker on while walking around inside the bakery during our class sessions.
Lunches were included in the tuition; however, we all had to eat outside the bakery shop because it is simply too small inside. Hey, it's August, and the temperature is over 90 degrees outside!
I have taken numerous pastry and cake decorating classes, and this one is by far the most unstructured. The instructor speaks understandable English, but it is not professionally fluent. As a result, she occasionally asks the Korean student to translate for her because the host did not provide a translator.
Not only was there no in-class translator, but the host also lacked various forms of support. I believe our class hangout recipe resembles a direct translation from Korean to English using Google Translate.
There was a shortage of staff, equipment, and cleanliness. The establishment has a very disheveled appearance, and the bathroom is especially unclean. Bakery customers frequently come and go, making it challenging to maintain the cold room temperature. As a result, our fresh cream melts easily, and flies are buzzing around.
Keto Bakery is currently offering a variety of classes, with many instructors traveling from Korea to California to participate. I seriously doubt that the Korean instructors were aware of this situation prior to their arrival here.
We do not receive a hard copy of the class certificate upon completing the three-day workshop because the host is unwilling to provide one. Additionally, the microphone she ordered from Amazon was ineffective due to her lack of knowledge on how to connect it to the speaker. Fortunately, a Korean student brought a microphone from home; otherwise, we would have faced an even more challenging situation. I do not believe the host is genuinely concerned about the students' learning experiences. It seems her primary motivation is financial gain, as the bakery does not appear to be thriving. She likely views hosting classes as an easy way to generate income.
I felt sympathy for all the students, including myself, as well as for the baking and cake decorating instructors who came to Keto Bakery. This was not what we had anticipated. Congmom is here all by herself; it's her first time teaching in the U.S., and I'm sure she feels overwhelmed and disappointed. She is very kind to her students and has promised to email us a digital copy of our certificates.
I hope all the instructors read my review before agreeing to come here. Beware! This is not a studio; it is a disorganized and cramped bakery. You should think twice before teaching here unless you are willing to jeopardize your reputation. read more