I have had various chronic ear issues going all the way back to 1960(!!), and so I have had quite a…read morenumber of ENT patient-physician. Since most of the issues are conditions I just have to live with, I have in recent years treated myself with OTC remedies and such. But the issues finally piled up to the point that I needed to see an ENT. My previous ENT, who was wonderful, had become so busy, I would't be able to get in to see him for almost three months. So I have begun looking for someone with a more open schedule. I read about Dr. Wyatt and saw good things written about him, so I checked with my PCP and he referred me to him, got me in in about two weeks and today was my big day. I filled out the paperwork in about 25 minutes, which was the most detailed I remember ever seeing, and went to the office , arriving about 15 minutes early. Upon checking in, I was given two additional forms by the receptionist, which had to do with several unscheduled procedures that might have to be performed during any given visit if the doctor considered them medically necessary. I was instructed to authorize the doctor to perform these procedures before I had even met him. When I asked the receptionist if that was their usual protocol, she said, I'm sorry, but you were here just fifteen minutes before your appointment. We don't have time for questions like this right now. We will have to reschedule or cancel your appointment if you want discussions about things like that. I was taken aback, but I really wanted to be seen, so I took a little bit different line of questioning and said, "Well, could you at least give me a ballpark figure about what these procedures might cost me (after Medicare and BC/BS)? I don't feel comfortable authorizing charges for unknown procedures when the staff cannot even estimate what the charges might be. It seemed like I was walking in to a used car dealership and asked to sign a sales contract for an unknown car at an unknown sales price with undetermined terms. I could go on, but I won't. And neither will I return to his office.

Absolutely love the doctors at North Dallas ENT. Dr. Wyll is incredible. She makes any appointment…read morewhen you are struggling with allergies and/or sinus issues so efficient. She takes her time and is extremely thorough. She listens to all your concerns and goes out of her way to help you and explain things so you understand clearly. She truly cares about you and suggests what is best for your health & quality of life. I have also had a VERY complicated sinus surgery with this practice combined with a rhinoplasty to reset my nose from a fall, and I could not be more thrilled with the results and thorough care prior and post-op. I highly recommend, Dr. Wyll and Dr. Pero at North Dallas ENT!

Dr Gamble seems to listen and make good notes but diagnosing does not seem to be the strong suit…read more This office is very high on making MONEY- more than anything, they seem to make this the real priority. After paying thousands between me and insurance, then months later said I owed about 126 or more - sent me to collections. Tried calling to work this out to office manager - no go!

I visited Dr. Gamble for nasal issues which were getting worse over time although he had given me…read moresome nasal ointment. My primary care doctor recommended him. As far as quality of care, Dr. Gamble was arrogant and insulting to me. I told him I had sleep apnea and asked if the breathing machine could be causing the irritation and bleeding I was having. The inside of my nose was raw and I had tiny pieces of what appeared to be cartilage in the blood. He told me to stop picking my nose and use a cream he prescribed. I don't pick my nose but I did use the cream according to his directions. I returned for follow up with my husband to let him see that his suggestions were not working. He spoke to me in a very condescending manner and insulted me by insisting that I was picking my nose. At the time of the second visit, I no longer had insurance, being in a waiting period for new insurance. By this time I was having considerable pain and there seemed to be a lot of erosion in my left nostril. He said I would need surgery but we would have to wait until my insurance "kicked in". He was very cavalier, as if it was my problem and refused to put me on a payment plan. I went to another ENT in Frisco who determined that I needed nasal reconstruction. He performed the surgery and found a polyp which he biopsied. It was cancerous. I had radiation treatment and follow-up. Thankfully, I left Dr.Gamble and sought out another doctor. Who needs an arrogant, insulting, and disinterested doctor like Dr. Gamble? I have healed and have checkups to stay healthy.

Dr. Peskind is treating me for sudden sensorineural hearing loss and I have found him to be kind,…read morethoughtful, and funny. It's a complex situation and an involved treatment process, and he's been great at putting me at ease and explaining next steps and what to expect. The staff there is just as great. For a rather distressing diagnosis, my experience at UTSW has been so fortunate. I'm really glad it's where I ended up.

I was treated very disrespectful... I have had undiagnosed sinus issues for several years... no…read moreENT's could figure it out... So I was recommended to check out Dr Peskind...he dismissed me from the start, barely looked me in the eye when talking to me... told me there was nothing he could do for me, then he lead me out of the office telling me there was no need for a follow up appointment. I was shocked... felt numb, sad, depressed... I walked to my car in such despair for I have never in my life been treated with such disrespect. One year later as I was visiting a oral surgeon about possibly removing a molar, I told him about my sinus issues... he diagnosed me as having an internal nasal valve collapse on my left side... BINGO!

Great Doctors but staffing & administration woefully lacking. Getting through on the phone always…read moremeans they'll call you back and that takes awhile, perhaps understaffed, maybe still blaming Covid? There is little sense of urgency and concern for patient pain and care by a staff that might as well be working for a car dealer. If your an established patient with a problem or just needing to talk to a nurse, an appointment could still take a month and nurses rarely return calls. Possible their not getting messages. This is a prime example of a company that has grown so fast as to outrun their supply lines. My guess was that Private Equity was involved which usually means growth at the expense of customer service. Turns out in 2001three ENT firms joined forces to create one giant practice; that explains the staffing and customer service short comings. Judging by the last 10 YELP reviews, 8 being one star, I'm not the only person with a problem. Darn shame, mostly good doctors.

**Title: Frustrating and Unethical Billing Practices - A Customer's Worst Experience**…read more I have visited your office multiple times, and at check-out, I was always told, **"Oh, you're good to go."** Whenever I asked, **"What do I owe?"** the response was always, **"It has been billed to your insurance."** I trusted this process and moved on. Then, out of nowhere, I received a bill that was **120+ days past due**, demanding payment. I was shocked but didn't hesitate--I immediately started making monthly payments. At a recent office visit, for the first time ever, I was actually told the balance I owed. I paid for that visit on the spot. But was it even billed to my insurance? I checked my claim statement and saw nothing. To make matters worse, despite my consistent payments, my balance was sent to a **collection agency.** This billing system is completely broken. You have failed me as a customer, and I will never return. I have called repeatedly with no response, no resolution--just silence. This is by far the worst medical practice I have dealt with in years. It feels like a **chop shop--pushing patients through, collecting payments, filing false collection claims, and moving on.** Absolutely unacceptable.

I recently saw Dr. Senchak in the office and had a great experience. Dr. Senchak took the time to…read morethoroughly diagnose my ear issue and provided steps I can take to stop vertigo in the future. I had previously visited my primary care doctor with no assistance with the issue. Within 15 minutes, Dr. Senchak correctly diagnosed the cause of the vertigo and provided a resolution. I should have gone directly to him first! Anyways, a fantastic visit. Would highly recommend him!

I ended up in an ambulance on my way to 4 days in the hospital and a four month odyssey of…read morespecialists, 4 CT scans and debilitating dizziness until one day I walked into Dr Senchak's office. Within 15 minutes, Dr Senchak was able to diagnose my problem. I came back the second time and within 10 minutes, I was healed. Not only is Dr Senchak devoted to healing, his entire staff is courteous, caring and actually entertaining. I can't recommend Dr Senchak and his staff more. Go see him.

"Dr. Yeung and the HearNow ENT staff provided a great experience from start to finish. Everyone was…read morevery friendly and professional throughout the entire process, from pre-op to post-op follow-up care. Highly recommend!!!"

All the horror stories are true. The verbal abuse is inappropriate and uncalled for. I received a…read morecall to confirm my appointment, and I was told by the female who called me to change my appointment to the Irving location and I told to her no because it's far away from me and she start coursing at me and after that she disconnected the call. This disrespectful and for this reason I cancelled my appointment. I do not recommend this place, there are others where they show respect to their patients.

I recently had an ENT appointment here with Dr. Kelling and have spoken to both Dr. Kelling and Dr…read more Saman extensively throughout the whole process and I can genuinely say that they are both extremely skilled and passionate about what they do. I felt very comfortable throughout the entire appointment knowing that Dr. Kelling had a strong history of high quality ENT and cosmetic patient care. Both Dr. Kelling and Dr. Saman took the time to answer all of my questions in detail and ensured that I understood my treatment plan 100% before leaving the clinic. I love how personal the care is here, they feel like friends more than anything else! I would highly recommend Dr. Saman and Dr. Kelling for all ENT/plastic surgery/cosmetic services - they've perfected the art of medicine.

I got my nose done with Saman at the end of February 2022. This was for a revision rhinoplasty so…read morehe was supposed to fix whatever the prior doctor did. I have paid 30k to fix my nose with Saman. I remember sitting alone in the bed waiting to go to operating room and Dr Saman said he was gonna give me a small nose and fix it. It's now been two years and I still wish I would've never gone to him and that I would've done more research. He did NOT deliver like he said he would. Since the day my cast/tape came off the nose, you could immediately tell the bridge of my nose is not straight and has a bubble/bump on it due to needing to put a graft and til this day is still there and more noticeable. It just gets worse in time. I did not have a follow up with Dr Saman until about a year after getting me nose done because since the day the tape came off up until now I've felt so unhappy and depressed with my nose. All I want to do is be home and not be seen. When I saw him for the follow up he kept putting it on me. Blaming me. "Your nose is so thick, ugh thick noses *sigh* and only offered to inject my nose thinking it was gonna do anything AND IT DID NOT MY NOSE IS MORE SWOLLEN AND UGLY NOW. Please take my advice and just love yourself. Don't change anything. and if you do decide to then please please please do your research when finding a doctor for any kind of surgery because he does not care. All these doctors see is money and boom on to the next. Saman will blame you and not be willing to fix the issue even after you spent all your hard working money on something that should've brought happiness. Instead I sit here and cry everyday about my nose because I now cannot afford to fix this again and constantly think about how Saman is an amazing doctor and delivers great results but when it came to me he didn't care and just did whatever.

I would like to start this review by stating that I have a disfigured result from rhinoplasty…read morerevision surgery February 2022 with Dr. Colin Pero. I am just writing my review in 2025 because I was still under his care, post-surgery visits until March 2025 when I stopped because my nose was not improving it was looking worse. Dr. Pero said rhinoplasty revisions take longer to heal so I trusted him. I was getting steroid shots administered; the last steroid shot was in March 2025. In my opinion, I was given steroid shots to appease me. Dr. Pero did not take pictures to track progress during my office visits while administering steroid shots. I was never told that I could have a negative outcome from the rhinoplasty revision during any office visit or before surgery. I have a disfigured, curved nose, and loss of upper lip muscle. The surgery was a revision of his own work, rhinoplasty in 2018. The revision was supposed to only correct the tip area because it did not hold its shape. I have had consultations with top plastic surgeons in Dallas and Beverly Hills, and they do not want to touch my nose because of the disfigurement. I appreciate their honesty and transparency during the consultations. I was glad to receive confirmation that my radixx (bridge) area was changed during Dr. Pero's rhinoplasty revision that altered my appearance. I do not know what my next steps are on this journey; however, I plan to share my journey publicly on my social media platforms where I can say and show more. I'm not alone, I saw a review, posted 10 months ago on Yelp stating "The rhinoplasty was also a complete failure. He made my nose huge, crooked, and deformed." See photos I have edited my review to include the following after Dr. Pero's reply. I would like to reiterate that I was never informed of a possible negative outcome during consultation or before surgery. During a phone conversation with Dr. Pero after I stopped going to him, he stated that "he made aware of the risk before I went under for surgery but they give me something that makes you forget Retrograde, it makes you forget the last five minutes". I can prove what I am stating. I would also like to state that I had a rhinoplasty in 2012 because I wanted the hump removed in my nose. In 2018, I was recommended to Dr. Pero for deviated nasal septum surgery and elected to have rhinoplasty. I did not go to Dr. Pero to correct a previous surgery. I will share prior photos when sharing my journey publicly on my social media platforms. Melanie Monroe

I had nasal valve collapse and needed that fixed. Dr Pero performed rhinoplasty and turbinate…read morereduction. I can no longer breath through my nose or even feel air any more and my nose and throat are completely dry. I cannot sleep more than 2 hours at a time because my body can't sense the air when i breath through my nose. My quality of life is terrible because of the over reduction of my turbinates. The rhinoplasty was also a complete failure. He made my nose huge, crooked and deformed. The grafts he placed to fix the nasal valve collapse are misplaced and too thick. You can see every graft through my skin. I hate to go out any more and pictures are awful. Avoid this doctor at all costs and don't belive him when he tells you he can give a beautiful outcome for rhinoplasty.

Took my son in to be looked at and we had a GREAT experience…read more The receptionist, Nita, was so accomadating and nice. She went above and beyond for my little - who bumped his head and was crying during check-in, AND fitting us in even though I showed up to the wrong location. I was a mess, and Nita made it all OK. She's a true gem. We met with Dr. Kapadia, who was great with my little guy, and took the time to explain to me what he observed and his recommendations. He was kind to stay and make sure we were seen after I showed up at the incorrect location - at 4:30 on a Friday, and he put my son at ease, who was nervous about the appointment. I would recommend this practice to anyone who seeks ENT care.

Front desk staff was okay! wait was okay. Took me longer to…read moreget to the office then the visit its self. seems like the PA was in a hurry. I expressed my concerns although the PA did not seem to care. Took a quick look at my throat and nose and did not tell me anything I already new. A waste of time and $. should have gone directly to the GI instead of wasting time here. Having worked in the medical environment; the impression I got was that the patient is not a priority!

Personable friendly staff and doctor Easy access and…read moreparking. Not a huge practice making it easy to be seen on short notice.

You could not find a more professional, caring, experienced ENT and Audiology team than Dr. Moore…read moreand Tara Weinberg. Dr. Moore has a wonderful bedside manner, clearly explains any treatment or solution to my ear blockage issues, and I trust him implicitly, which is important when someone has a long pointy instrument poking around inside your ear! Tara has guided my 84 year old husband to some much-needed new hearing aids and their upgraded technology has resulted in an enormous improvement in what my husband can hear on a daily basis. We are very thankful to be patients of Dr. Moore and Tara, and cannot recommend them both highly enough. Roger & Alexandra.