Arrived on time, had him reprogrammed my television remote and audio issues. He also help me…read moretransfer my files from an old laptop to my desktop and had to come back for a follow up to make sure it was completed. He knew what he was doing. Professional

Eric was the best sort of service provider: professional, courteous, reliable, and - rare in…read moretoday's market - clearly intent on giving more than expected. It was evident, from the outset, that his sole priority was our complete satisfaction as clients. He truly cares about ensuring that he leaves his clients with an IT or (as in our case) A/V setup that exceeds their expectations. His fee was initially reasonable but, by the time he had upgraded and refined everything, we got way more value than we had anticipated. We look forward to relying on Tier 4 for all our future IT and A/V needs, going forward.

I can't rave enough about the service Chris provided. I called Chris. Went to his voicemail. He…read morecalled me back within 10 mins. I had some issues with my wap and he was genuinely eager to find a solution for me over the phone not knowing he'll make a sale. We then ended up making an appointment the next day. He came on time. Super friendly and knowledgeable. Was able to take care of the issue within like an hour. While at it he solved another issue for me with my ip cameras. Just a great guy and a very knowledgeable professional. Highly recommended!!!

We recently used Chris to fix a Wifi issue in our home. It was a complicated situation in that we…read morehave a house sitter living in part of the house and the rest of the house is being remodeled. Also, we are out of the country. It was also a bit of an emergency in that our house sitter is a student who relies on wifi access for her work. From the get-go, Chris was super easy to deal with: positive and a clear & responsive communicator via email. He dealt with me remotely and also coordinated with our house sitter respectfully. Most importantly, he diagnosed and fixed the issue quickly and at what felt like a reasonable price. I would 100% recommend him and definitely use him again.

Matt is great. I needed my battery replaced and was stressing as my computer is a critical part of…read moremy work. Matt immediately identified the faulty part that needed replacing and then replaced my battery quickly and effectively. I now have my laptop up and working and I could not be more grateful! I'll be back the next time I have another computer issue (which hopefully won't be too soon)!

Matt is outstanding! I'm deeply grateful for his time and help…read more I lost a ton of pictures during a transfer and he found them! I got to watch as he worked remotely. It was like magic... they just appeared lol! Seriously. He's a talented computer guy and maybe a wizard! He was so kind, and soooo patient (I'm not tech savvy AT ALL and chatty). Matt is very professional and friendly. I highly recommend him for your computer needs. Thanks again, Matt!

Excellent service. Marina Point Tech Support is everything you want in computer repair. Expertise…read more Communication. Timeliness. Courtesy. I've been taking my laptops to Christian for about 10 years. My life is on my laptop and I trust him without question. He always checks in at key choice points. His rates are very fair. I just got my Alienware x17 r2 back from Chris. After ruling out Bios as the source of the problem, Chris determined that the Intel and NVIDIA processors were not completing handoffs, causing my laptop to have difficulties restarting (and finally unrevivable by me). To save me an expensive fix (or the cost of a new computer), Chris disabled the Intel processor and auto restart function, and invented a work around to fool the laptop into recognizing a nonexistent external monitor, which allows for smooth startup. My laptop now runs faster than ever. Thanks, Chris! It must also be said that, in this era of automated phone trees and silo-ed support staff, when every customer service experience is an insult, it is refreshing and uplifting to actually speak to Chris and receive coherent explanations. Competence and humanity are in short supply these days, which makes me appreciate Chris that much more.

Exceptional Service, Integrity, and Compassion - Highly Recommend!…read more I cannot say enough wonderful things about Chris and his work. He performed what I truly believe to be a miracle -- recovering files from two extremely old computers (one over 20 years old and another with a hard drive permanently attached to the body due to its outdated, inexpensive design) without power cords. Not only did Chris manage to access these machines, but he also retrieved and downloaded every single file. Even more impressive, the turnaround was just a few days, and his pricing was beyond fair and very competitive for the level of skill and effort involved. What stood out most, beyond his technical expertise, was Christos' integrity and compassion. He stayed true to his word on price and delivery, even when the work ended up being far more complex than expected. This project was deeply personal for me, as these computers held sentimental data connected to my late fiancé. Chris handled the situation with genuine kindness, empathy, and understanding--offering not only his technical talents but also a great deal of emotional support during such a sensitive time. Chris is more than just a talented technician; he's a trustworthy professional and a truly good person. I highly recommend his services to anyone in need of data recovery or computer expertise. You'll be in excellent hands.

A big thumbs up to Jason for my laptop upgrade!…read more He's Very friendly and accessible and he will respond quickly to your needs. Very knowledgeable about many things.

I have been working with Jason at computer link for several years. He manages all of the IT work at…read morethe company I work for and I have also brought my personal computers to him as well. The best thing about Jason is the fact that he always trys to come up with the best COST EFFECTIVE solution for whatever problems I may have. I have found that IT/computer repair are often like car mechanics, they are constantly trying to do more work than required to make an extra buck. Jason has proven himself honest to me by only recommending what he thinks needs to be done to fix my problem. A good example of this was when my sisters MacBook Air had a messed up screen. She brought it to another shop and they wanted to replace the whole screen portion. I had Jason take a look at it and all he did was add some tension on a cable! $80 fix vs the 400+ the other company wanted. Completely blew our mind that there could be that big of a difference. I am very happy with Jason and will continue to use him for life. I feel like knowing someone that I can trust to handle my tech needs is as important in this day and age as knowing a good car mechanic. Thank you Jason for all of your time spent helping me!

We had an excellent experience with Rob Hillard. He is extremely experienced, offered efficient and…read morefriendly service, and completed our project beyond our expectations. We highly recommend Hillard Tech Services. We were also relieved that we received 5-star service at a very fair cost.

Mr. Hillard worked with us over several days to set up a new computer, transferring data from the…read moreold one that had two drives, one corrupted, and clearing up several other issues. He was quick to respond, arrived when he said he would, and got our computer up and running smoothly. He was more than fair with what he charged, and impressed us with his problem solving. 5 stars!!

I found David online and I'm glad I did! My computer had some performance issues, I couldn't open…read morecertain programs and the machine was working very slow, I tried to do some troubleshooting myself but nothing helped. David gave me couple options as far as diagnosis.. or to bring the unit to his office or to come by my office. His price is reasonably fair and he didn't try to push me to get anything else other than what was really needed to fix my problem. I would recommend David to anyone who needs computer services. Thanks David

David rescued my old photos from my old computer. Super flexible and communicative…read more Great work! Fast turnaround!

The port that connected my usb-c cord to my hard drive broke and Chris was able to offload…read moreeverything on my hard drive without the cord and transfer it to my new one. Would def recommend! It cost $100

Christopher is professional, timely and skilled. Would recommend !!…read more Very patient, able to explain concepts without intimidation. Was able to help me remotely