Serhii was prompt , polite and knowledgeable. He took his time and carefully ran a deep diagnosis…read moreof my 2018 Samsung fridge which was making loud noises and was not cooling properly. The fee was reasonable and he had to order 2 new parts which he will install in a few days. I had it serviced 2x by A DIFFERENT COMPANY, paid over $500 and they had fixed it only temporarily, so I called the Appliance Team. Excellent diagnosis and work. Thank you so much.

Serhii from The Appliance Team saved our 10 year old Cafe dual fuel range from the junkyard! The…read morecontrol board had blown and of course GE had stopped making them. Serhii was able to find one from another state and fixed my range. Very happy to have it back. The part itself was pretty pricey because the person with the part knew he had a rare commodity and could charge double. That said, the service fee charged by The Appliance Team was quite reasonable and we are pleased to not have to purchase a new range, which would be 5 times the cost of the repair- at a minimum.

They were prompt, knowledgeable and fit our dryer fixed within an hour. Wandered our call on a…read moreSaturday and were at my house at 9am on Monday morning.

I never used this company. I don't know why I have been asked to review them? The request for a…read morereview is puzzling, to say the least.

We called RA to fix our freezer and he gave up a good evaluation, checked it iver and provided…read moreoptions. We decided to have it repaired and the price was very reasonable.

John is professional, reliable, and honest. He has helped us with two elderly appliances that were…read morebeyond repair - he came out, tested them, and gave us his honest recommendation: replace them. John is highly recommended for very good reasons!

My daughter's LG refrigerator started making a terrible grinding noise. After calling a different…read morecompany, she was told by phone that it was a known warranty issue and to call LG for service. She asked me to do that for her since she was working and taking care of 2 sick kids. LG referred me to Lee's Appliance Repair, and we couldn't be more grateful. They are so responsive and helpful. Erin, who answers the phone and makes appointments, was a pleasure to work with. She ordered the part and set us up. When the technician looked at the fridge he quickly realized it was a different issue. They worked with LG, got the part and rescheduled quickly. Alex came out with the new part, wore a mask and shoe covers, and had the fridge fixed in no time He was friendly and efficient and made sure the area was cleaned up before he left. They call and send texts confirming everything so we never had to guess on timing. They fix all appliances - not just refrigerators, and I will definitely call them again. I can't say enough about how much we appreciate and highly recommend this excellent company.

Not friendly! Rude. Paid $260 for that not to be the problem. I don't recommend.read more

Todd showed up when he said gave us any earlier time but we couldn't make it. he had all parts and…read morewas here to fix the washing machine. was neat and clean

I called them in 2021 about a washing machine that sounded like a jet engine running and they knew…read moreexactly what the problem was and said because of the cost for the repairs I should by a new one. The other companies I called would not give me any idea of what the problem was or an idea of the cost. They all wanted to come out at a $125.00 to $150.00 service charge. And I'm sure they would have told me just to buy a new one and I would have be out the money. I'm starting to hear a squeaking noise from my dryer so I called them and they gave me an idea what the problem is and an idea of the cost. If you you are looking for an honest company I would strongly recommend you call them. I had done some research before I called anyone so I would have an idea what the problem could be

Great customer service, great advice. Perfect communication for delivery and installation. David…read moreand Rob were professional, expert and personable when they came to install. We have bought from this company before and will again.

This company is a complete joke. They lied to me for several weeks. For nearly two full business…read moreweeks, they told me four times that a replacement part was "in route" was in "Glenwood Springs" On its way to Denver. They rarely answer their phones and when they do, you get nothing but excuses and lies. The free market needs to be effective and this company needs to fold....

My refrigerator was not cooling well and it was making weird noises,I called them and they did a…read moregreat job,my fridge is working well and I can store my groceries for long,the sounds stopped,not to mention your prices were fare.thank you for your good work.

Terrible customer service and repair. After asking me to reschedule my appointment multiple times,…read morethe technician came to the house and was unable to complete the job. Despite being able to move the wine fridge and diagnose the problem previously, he was now unable to move the wine fridge to replace the part needed. When asked if he damaged it on the previous visit, he said "I don't know" and just said he cannot complete the job since he is unable to move the wine fridge. When I called to get my refund, they said they would only refund the cost of the replacement part but not the initial diagnostic fee.

I was happy to get someone to come up within a day. It was easy to make an appointment online and…read morehe was right on time. The problem with my fridge magically went away right before the technician arrived but he checked everything and thinks it may be an issue that may occur again. So will wait and see.

My dryer was making a horrible sound so I called their phone number this morning. They had Alex S…read moreout in 3 hours and it took him about 40 minutes to fix my dryer. It cost me $285 which is expensive in my opinion but I can't complain because I did not want to deal with the noise. Overall I would use them again as they were professional.

The refrigerator stoped delivering water through the water supply system. I did everything I knew…read morehow, like changing filters. But nothing helped. All I ever got was a very slow flow. Frustrating beyond belief. I called Universal Repair because they had very good feedback ratings. Lo and behold, the positive feedback was just what I experienced. I was given a next day appointment by Valerie, with a two hour window. Dmytro showed up right on time! He didn't mess about. He went straight to work diagnosing my problem. Then he did his magic and suddenly my refrigerator was working like new. Dmytro showed me the condenser and it was disgustingly dirty. He cleaned that up to like new. Not only did Dmytro repair my water problem,he left my refrigerator in better shape than it had been in years. Dmytro gave me a price which sounded justified. And accepted my check in payment. I absolutely have to say, Thank You Dmytro!!! And thank you Universal Repair! If and when I have more appliance problems I will definitely call Universal Repair! Honesty and Integrity!

Ac not working since a week Hope they rectify the issue at…read morethe earliest. Unable to sit with fans at work all days .customer service also getting affected.

Best Pro had quick availability, including ordering and installing a part on the same day! Tech was…read morerespectful and efficient.

Unbelievable. They said they would charge an $85 fee to come assess and that would go toward the…read morerepair. The guy was here for under 3 minutes - how could he actually even know what the issue was. Got his $85 then sent me an assessment for the repair which was a quote of $400!! He repeated more times than minutes he was here "you can accept or deny the estimate" seemingly already anticipating he was going to overcharge. All I need is the switch assembly for my Microwave. A brand new microwave is $400. Total scam. Do not go with them.