Rock and Block started our job on June 29th and it was finished July 3. When they were finished…read morewith the job they were to move our 2 sheds onto the pavers. I am still waiting for that to happen. It keeps getting pushed back. It is the weather or we live too far out. We did not live too far out when they took the job. The last I was told is they will be out Monday, July 27. My items have been sitting on my deck for 3 weeks now. I would like to enjoy my new back yard. Brandon, the salesman, was great. The workers did a good job, and the job supervisor was nice. We had another estimate and we went with Rock and Block because we felt we were getting more for our money. I just want my job completed. I do not understand why it is taking so long to finish it.

From start to finish, Rock n Block maintained professionalism and great customer service.read more

I had a great experience with Us Turf. They were honest from the start, which I really appreciated,…read moreand they moved fast without cutting any corners. The service was solid, and the artificial turf looked amazing--totally exceeded my expectations and held up beautifully. What stood out to me were the following: Premium yet budget-friendly turf options. They offered upscale, durable artificial turf that stays looking sharp year-round, but at a price that was very competitive and easy on the wallet. Professional install. Oscar led the install team, Dale kept the project moving smoothly as the project manager, and Martin was our sales guy who got everything set up with us. The crew did careful groundwork, clean seams, and seamless irrigation integration to keep everything looking natural and neat plus lighting. Putting in bay trees, Little Ollie's, and rocks. Tasteful landscaping accents with bay trees, Little Ollie's, and rock features to elevate the space without breaking the bank. Low maintenance & longevity. Strong warranty on the turf, plus practical care tips they shared. Attention to detail: Lines and corners were treated with care, delivering a really great finish. If you want a high-end-looking outdoor space with budget-friendly, competitive pricing and people that are professional, Us Turf is the place to go. Highly recommended!

Martin completed our initial estimate, and at first the communication was great. Unfortunately,…read moreafter that, things started going downhill. It's disappointing because I really wanted to love this company, but the entire experience has been filled with frustrations, constant follow-ups, and having to ask why things weren't getting done. On the first day of the project, the crew arrived and began measuring the area. They knocked on my door because they wanted to confirm some measurements. When I went outside, they explained that the measurements Martin had provided seemed off and that the border where the plants were supposed to go was much wider than expected. I agreed and told them that wasn't what Martin and I had discussed. I immediately called Martin and explained that the measurements were incorrect and did not match the design photo I had been shown. He told me he had used Google Maps for measurements and that sometimes it's not accurate. I was shocked because I specifically thought he had physically measured the area himself. He then informed me that additional materials would be needed, resulting in an extra cost of approximately $1,900 for more pavers and artificial grass. I explained that this was not my mistake and that it was his responsibility to ensure the measurements were accurate. I had asked multiple times if the quoted amount was final because one of my biggest concerns was avoiding a seam in the artificial grass. While he ultimately corrected the issue without charging me the additional amount, I still ended up with a visible seam running through the grass. Which I'm not happy about still. We also added a raised seating area with lighting. After installation, the area had a significant slope that was very noticeable. When I brought it to their attention, they explained that some slope was necessary for water runoff. However, this wasn't a slight slope it looked more like a sunken area on one side of the square. They eventually came back and corrected it. The pavers have also been an ongoing issue. They were uneven and not properly leveled. The company has returned twice to address the problem. While there has been some improvement, it still isn't what I would consider acceptable, and the unevenness remains noticeable. The plants they installed also began drying out. They had to return twice to address that issue as well, but only after delays and on their own schedule. Currently, I still have cracked pavers, chipped pieces, and stained pavers that need to be replaced. I am still waiting for a response regarding these issues. Once again, everything seems to be handled at their convenience rather than with urgency or concern for customer satisfaction. My overall impression is that once the company secures the job, customer service significantly declines. The quality issues, lack of communication, repeated repairs, and delays have made what should have been an exciting project into a frustrating experience. As a customer who invested a significant amount of money, I expected better workmanship, accountability, and follow-through.

Great Job by Rob and Team efficient and great result, we have not done artificial Turf before…read moreso.their knowledge of the process was really useful - Highly recommended

Wonderful experience. Very quick, thorough, and great quality product used. Sort of no frills, but…read morewho cares when you get an after product that elevates your home into something so beautiful. We appreciate Rob and Kimmy for everything and if we ever need anything more in the future, we know who to call. Want to boost your home immediately? Give them a holler. Need to do it in waves or work something out? They're more than willing to find a way to make things work. Keep doing what you're doing!

Highly Recommend Pure Turf USA. They are professional, reasonable and deliver excellent outcomes…read more We had our front yard, court yard and backyard redone. We had to resurface our pool deck along with expanding the footprint, installed pavers to the courtyard and added turf to the front yard. We purchased our own plants but they dug all holes, planted and did all new drip systems. Kevin was incredibly helpful in that I had done AI designs of what I wanted and he created the plan to make it happen. Cheers to the amazing hard workers who endured terrible hot heat but continued to work with a smile. We offered water and food as I believe in taking care of those who help you. Plus they appreciated it. Lester was the supervisor of the team and got the job done. My only suggestion is for corp/management- Create a position Concierge liaison- a Individual who communicates to the home owners on all job sites in the morning by text of when to expect the crew and what part of the project is going to be worked on. Lastly provide easy ups for your crew as these working conditions are difficult. I love the outcome of the job and would highly recommend Pure Turf USA.

Shlomi, what started out as a gift for my family and should have only taken a week or so has turned…read moreinto this long, drawn out, unfortunate thing lasting months. First, I live and work minutes away from my daughter, son in law, and grandchildren, and my residence was not questioned when you accepted my money without having met me in person. The sunken, unleveled area near the patio was sunken prior to the children playing there with water, which was brought to your attention immediately by me, and remains sunken. The children were playing on the artificial turf after installation, not during, and also when your crews would come for repairs, always unannounced, whenever they could fit in the time, because new business was prioritized first, according to your employees. My daughter would move toys, including their inflatable pool which was destroyed by cement thrown into it by your workers. The ineffective drainage by the patio was replaced, without a change order, by the structurally impaired lateral drain after I simply asked your professional if it was a possibility. You did us no favor by installing additional drainage that you stated "will help significantly during the winter season", but which we never wanted, never asked for, never saw a change order for, and I supposedly refused to pay for, which is false and libelous. The poorly placed drain at the back of the wall that you speak of was never meant to be located there and was removed because it didn't connect to any discharge or overflow line. The artificial turf, with holes cut in it to fit drain covers in that location, was laid back down and patched up. I cannot accept a repair method that leaves brand new artificial turf with a patched or piece meal finish, particularly to fix an error made by your team. One item I have complained about since the beginning is the safety concerns with the unfastened down and lifting turf which has never been addressed by anyone on your team. And you're saying this is the best you can do.

We are so pleased with the entire process. They were fast to respond to my initial inquiry, and…read morecommunicated promptly with thorough answers to my many questions. They schedule an initial appointment in a timely manner, showed up on time, and were quick with their measuring. The quote came the same day, as promised. The pricing was great, so we moved forward. They showed up on time with all necessary equipment, and they busted their butts in crazy LV heat. They did a great job with the installation, shaping the grass around two trees, and being careful with underground sprinkler pipes. We definitely recommend Synthetic Lawns of Las Vegas!

Sadly, I'm very disappointed with my experience dealing with Synthetic Lawns of Las Vegas,…read morespecifically with their representative Patrick. After our initial conversation, I was hopeful and excited to build a relationship with SL of LV after reaching out multiple times, I didn't get any return call. I continued to reach, left messages, and even waited days hoping for a simple follow-up -- nothing. It's incredibly frustrating to be ignored, especially when you're trying to give a company your business. I expected at least the courtesy of a response. This kind of lack of communication shows poor customer care and zero follow-through. Sadly, I am forced to take my business elsewhere.

This company is top notch! Pricing was lower than other companies in town with high quality turf…read more We had 2 areas in our backyard that needed turf. Jose's crew leveled our yard, added over 30 plants with new drips, and installed 2 areas of turf in just 3 days! These guys work hard in brutally hot weather. The design down to the install was so easy! I will use them again when we decide to redo our front yard. Do not hesitate to call this company. You will not be disappointed!

I was looking for artificial lawn installation & was happy I found Las Vegas artificial lawns. They…read moredid a great job in regard to being there on time as well as clean up afterwards. I felt I was offered quality turf with competitive pricing. I highly recommend you call artificial lawns for an estimate.

We have had turf in our backyard for about 5 years now, but have never hired someone to clean it…read moreprofessionally. Every so often we used simple green to rinse out the turf and that was it. Finally decided that it was time for a deep cleaning and TurFresh provided the most reasonable quote. Other companies wanted to charge us over $600 and our yard is not huge. I was able to schedule an appointment within a week. However, on the night before someone contacted me to let me know that their technician got sick and asked to reschedule. We had to wait another two weeks, but I appreciated the communication. Anthony showed up on time, explained the process and asked me where the high traffic areas were in our yard. He took around two hours for the deep cleaning and did an awesome job. The turf looked so much better and all the bad smells were gone! It has been a little over two weeks now and everything is still looking good! Great service and definitely worth the money to not be stressed about cleaning turf on your own. We will definitely call TurFresh again in the near future!

I scheduled an appointment with TurfFresh Las Vegas by phone about a week in advance and the…read moreprocess was easy. On the day of the appointment, the staff member who was coming to clean our turf sent a message letting me know he would be slightly delayed, which wasn't a problem at all. Great communication to start. When staff member, Dean, arrived, he was very pleasant and helpful. He took a few minutes to explain the cleaning process and asked a couple of questions about our backyard so he could understand the space and our needs. Our backyard is pretty small (probably less than 100 square feet) but with two dogs it definitely needs regular cleaning. Dean completed the turf cleaning in about 40 minutes and did a great job. The turf looked clean and smelled really fresh afterward, which is very important to us with our dogs. All the debris was removed as well. He also left us with a TurfFresh solution that we can use between professional cleanings to help maintain it. Overall, we're very happy with the service. Thank you so much! We'll definitely be scheduling another cleaning in about 3 months. Thank you TurfFresh!

If I could give more than 5 stars I would. Ken, Matt, Kalian, the on-site team of some of the…read morehardest and most skilled workers I've ever seen...from start to finish it was an A+ experience. We had an awful experience with another company and were really worried about finding someone honest and reputable. We saw a friend's yard and we were so impressed that we asked for details on which company did the work. We spoke with Kalian at Advantage based on the recommendation and we were immediately impressed with her knowledge and kindness. We met with Ken the following week and he walked the property with me making suggestions. Ken definitely has a great eye for landscaping. Matt was also great, helping us on a daily basis with the logistics and giving his opinion on how to make the area shine. His prices were within reason for the scope of the project (unlike the other company we had hired, whose project/contract price was almost 3 times the estimate of the project AFTER we paid the deposit). The final result was incredible, but what really stood out was the entire experience working with Advantage. They truly listened to what we wanted, took our ideas seriously, and also brought their own creative vision and expertise to the project. The team went above and beyond to help us make our entire yard perfect, paying attention to every detail and making the whole process smooth and enjoyable. Their professionalism, communication, and craftsmanship exceeded our expectations. We can't thank them enough for transforming our yard into something we absolutely love. I would recommend them to anyone who will listen!

I reached out to Advantage Landscaping to help design our backyard landscaping and they did not…read moredisappoint. I worked with Matt Bliven. He was amazing. He took my vision and turned it into a reality. He was prompt with his service. Communicated and checked in daily during the project and everything went as smoothly as possible. We also had an issue with a few of our plants and he also handled this in a professional manner and came out and replaced them for me. I would not hesitate recommending their services.

Quality and Value - I highly Recommend!…read more After a terrible experience with a previous company, we were dealing with a very challenging situation. I reached out to my community for recommendations, and Pancho the Gardener, LLC came highly suggested. From the very first interaction, they exceeded expectations. They responded quickly, communicated clearly, and came out promptly to assess the project. Their quote was not only fair--it was the best price received after comparing a dozen companies. What truly sets them apart is their expertise and attention to detail. They took the time to thoroughly explain every aspect of the redesign and installation, offering thoughtful, creative solutions that showed both skill and genuine care for the outcome. It was clear they knew exactly how to fix the previous mistakes and execute the project properly. Their professional team worked diligently for five days, and the transformation is incredible. The front yard, side yard, and backyard all came together beautifully, and the quality of their work is outstanding. Everything was done correctly. This company is very professional, knowledgeable, hardworking, and incredibly easy to work with. They turned what was a stressful and frustrating situation into something truly spectacular. If you are looking for a landscaping company that delivers high-end results at a very reasonable price, with excellent communication and craftsmanship, I highly recommend them.

William and his team do fantastic work! Always there to provide service when needed. If you don't…read morehave a go to landscaping team. Contact them.

They did a phenomenal job! Very prompt to start, quick to finish and everything ended up…read morebeautifully! Bravo

They were subcontracted by Purchase Green (see review) to install turf and edging in our back yard…read more Marco boasted that they've been doing this in Las Vegas for 15 years, yet the kept breaking metal spikes because our yard is hard. The workers were careless in the way they cut the turf boarders and installed the Bend-a-board edging. The turf edges rolled up in a matter of a few days and the boards lifter out of the ground. We had them do the edges over again twice and same crappy results. Just the worst workmanship.