Very disappointed with the quality and service. I was at the drive thru where I was the 3rd car in waiting. I waited about 5-8 min before it was my turn to order. After that I waited literally close to 25 min to receive the order. The server did apologize without expression "sorry for the wait" and didn't really explain why it took 30 min for a drive thru. I did see through my window pane that the 2 previous drivers did not have big orders. I live 3 min away. You'd think that the 30 min wait was due to making food. But when I got home, my 3 piece fried chicken were warm, and my side mash potato was definitely warm-cold. Thumbs down! read more

Busy Friday afternoon of errands and commuting. Craving some fried chicken. Stopped by kfc about 6pm. Ordered a 12 piece meal and got a free velvet cake. The drive through wait was not long. We got home to some huge pieces of tasty chicken, sides, and biscuits. So nice to relax on a Friday evening without much cleanup. Btw... The hours listed on this yelp page need to be updated. Thanks for the great service! read more

I don't know what it is about this location, but the order never seems to come out right. Stopped by yesterday, ordered through the drive-thru, waited for the food to come out and was handed a bag. Asked if this was everything and they said - yep, you're good. Only to find out when we got home that they had only included half of the order. You'd also think they'd pack some utensils/napkins with your order - nope, that's too much to include with your order. Nothing like paying $30 for $15 worth of food. To top that off, this location doesn't have grilled chicken, so if you're looking for grilled, you'll want to look somewhere else. read more

You know that sudden and urgent KFC craving you get, usually after a day of debauchery but there's NOTHING better than that hot crispy bucket of chicken with soft fresh biscuits, mashed potatoes and gravy and delicious cole slaw. My bf and I had such a craving last Saturday evening. We ordered the 8piece meal deal with 4 biscuits and mashed potatoes and gravy and cole slaw. We opened the bucket to find 3 wings, 2 legs, and 4 thighs! NO BREASTS! What? The chicken had obviously been sitting for quite a while. Barely hot, no longer crispy, and just tasted.....old. The biscuits were hard as rocks and the lid had not been put on the gravy so the gravy was all over the containers. Thanks KFC! Way to be finger licken good! Oh and the FLG sauce? Ew. read more

I'm not really sure where to start with this place. As far as the food is concerned... it was good and what you would expect when ordering taco bell/kfc. The people that work here seems fairly nice. However.. during our trip here on our way home from legoland.. they couldn't get the order right. First as part of our order.. we ordered 3 tacos.. no lettuce.. just meat and cheese... in return we got 3 tacos with lettuce.. so we asked if we could get the 3 tacos without lettuce... just meat and cheese.. and one of the workers (not the one that we ordered from) was nice enough to let us keep the wrong tacos.. GREAT.. but then when we got the tacos..we only got 2 tacos and it only had meat... no cheese.. so we told our daughter to just suck it up and eat it with no cheese.. she unhappily obliged.... So when she finished these tacos she was still hungry and wanted a couple more tacos.. this time she wanted the doritos taco.. so we ordered 3 doritos tacos.. no lettuce.. just meat and cheese... and what do u know.. we got 3 doritos tacos with lettuce.. again.. we had to send it back...it was pretty frustrating.. My daughter did ask us on the way "why did they keep messing up my order" All I could say was "oh honey I wish I knew" read more

Went thru the drive thru and was craving the original recipe chicken. To find out that they were out this by 8pm! How can you be out of the original recipe that made you famous?? That's like McDonald's running out of hamburgers! The service was fast, but I had to eat crispy that I did not want. read more

KFC - Chicken! - Chicken Wings Near Me - Carlsbad, California

Order 3 chicken meal deal and 6 wings. The wings were okay. But I wanted 3 drumsticks, mashed potatoes, sweet corn, no soda but and additional biscuits as replacement. Everything was okay until I looked for my 2 drumsticks. I ended up with 3 chicken thighs instead. Since I let the phone ring off the hook and no answer; I'm write them a review. Very disappointed with the service. The lady (cashier) knew I wanted 3 drumsticks and she packed 3 thighs instead. Not a happy camper!!! read more

So went here Saturday at noon , no Cole slaw, no grilled chicken . what's up with these kids can't do their job ?

Tony very rude at this location. Very cold outside and inside the AC very cold. Also bugs flying around my food.

This place is so crappy.. What chicken place doesn't have Breasts. Horrible service, Horrible greasy chicken. When we asked why they didn't have chicken the guy said "The guy who cooks the chicken left and we ran out." Are you kidding me? Never ever going to come back here again.. After they told us they were out of corn we asked for our money and bailed. Management/Ownership should fire someone IMMEDIATELY.. read more

This place is horrible! They're line moves slower than a snail. They never have grilled chicken, if they do its a "5 minute" wait and that turns into 13 minutes. They always get orders wrong, ALWAYS. They never give you napkins or sporks. They try to pass off some half baked chicken as "grilled" like I wouldn't know. The person taking the orders can never hear, I have to yell. They suck bad, go to any other KFC. The only reason I give them 1 star is because I have to. read more

Very impressed with the management at this location. We had a little issue with our meal and the management went above and beyond to remedy. I will go out of my way to return to this store based off this experience. Yummy chicken at a great price too! read more

Best to-go Order I've had from KFC in the last 20 years! It was amazing! & fresh & hit & my entire meal was under $10 so way worth the price. All the napkins & sauces were there. There was a huge line & it moved ten times faster than a McDonald's or other competitors read more

I went there last night and they took a long time, then when I got my food is was really cold. I pull around go inside, and this young guy, about 5'10, latin and thin. I didn't get his name but I hope that they give him manager placement, he was super kind, on his brake I believe, and genuinely apologized and quickly went into the back to fix it, and brought it to be as fast and fresh as he could. and again said he was sorry, he said we have some new people that are still trying to figure things out. he didn't throw anybody under a bus or blame just offered some in site to what had happened, awesome workmanship and I hope even though he was young they promote him soon. read more

Last month I ordered an 8 piece original. They seemed very busy and unorganized. The lady that managed to put my order together checked my bucket of chicken one last time. I told myself that should be good. When I get home I found out I have only 5 pieces of chicken instead of 8. So, last night I was craving kfc. So I go back and order an 8 piece and I told the manager that I was missing 3 pieces last time. The manager claimed that this never happens in her store. This is instead of telling me how sorry she is for my inconvenience. She made feel in front of these other customers as a crook. I was just reading the reviews and I found out my experience was not the only one with missing items. read more

Grilled Chicken breast was uncooked in the middle, made my stomach turn! Will not be coming back here, afraid I will get food poisoning. read more

Love the food. That's about it. It's impossible for this place to EVER give my my correct/complete order. There is ALWAYS something missing and it's kind of amazing. And my fiancée and I go here frequently so it's not a one time slip. It's very irritating. read more

kentucky fried bullshit. colonel is probably digging himself a new grave on account of this place. how do fuck up chicken strips AND tacos. you'd think you'd have one of them figured out. that's what you get with chicken bowls and quesadilla crunch wrap bites. doritos. read more

Couldnt hear the girl through the drive thru ordering speaker then when i got to the window i had to ask for my drink which came with the meal i ordered. Gave me the wrong drink and drive thru clerk took forever to get my sauces. Love kfc food but they need to stop hiring idiots read more

This place is a cesspool. Ordered chicken and mash potatoes and got deathly I'll from food poisoning. I called this location and told them about getting ill and they stated there has been several complaints and calls that came in about food poisoning. The people who work here are teenagers who can careless about food hygiene and I witness a food server handling money and then food without washing their hands. The health department needs to shut this place down. I recommend everyone STOP going here. read more

Stop by late, got a 5 dollar fill up with a chicken little. They said it would take another five minutes so I should park. 25 mins later, they finally bring out the food! I get home, no sauce!!! I was soooo pissed! read more

Did I just give a fast food joint 4 stars? I sure did! Having to go through a KFC drive-thru in my Pj's isn't normally something I would bring to anyone's attention, but sometimes it has to be done. This is a dual Taco Bell/KFC. Normally places like this creep me out, but advertising tells me they are running a special that includes TWELVE chocolate chip cookies. They were out of grilled chicken when I ordered, but informed me they had some on the grill and it would be about 4 minutes and to park and they'll bring it out. The nice kid at the window upgraded my kids drink and also gave me a free one and apologized for the wait. The fact is, sometimes you have to delve into the dirty world of fast food. And with a place on every corner, the little things do make a difference. read more

This is by far the worst KFC in North County San Diego. The chicken wasn't done, they serve the food warm and give you biscuits that look recycled. Don't know what happened to that place but the owner needs to put on an apron and do a undercover boss type situation over there. Anyhow check your food because the folks who work there are obviously only there to get a pay check without putting love into your meal. read more

Drove here while on vacation to feed my teenagers. We walked in and ordered. When we sat down every table was filthy and the floor in the restaurant was too. There were no other customers in the restaurant and it was 4:30 in the afternoon. I wiped off my own table and we sat down. Some other customers came in and the staff was blatantly rude to them. My daughter found a hair in her burrito. I left halfway through eating because it was so dirty in there. read more

This KFC/Taco Bell is right around the corner from me so I eat here more than I should. The food is exactly what you expect from the place but the kids who work there clearly making the best of it. The guy who took my order in the drive thru gave me the scripted hello, but it he did it with personality. I think his name was Sean but I could be wrong, either way the kid gave me a well needed laugh AND provided me with chicken which is more than I expected. read more

I came to kfc with my friend. Me and my friend ordered two 10 pc meal. They just gave us one 10 pc meal. I asked them where is my another 10 pc meal. They said they already gave to me, but actually i didn't collect the order and their attitude was really bad. It was like I paid twice the price and bought only one. read more

They have more than enough employees. But these folks work on a time scale different than normal human beings. On my order they swapped tray twice and bagged it even though it was a dine in once. This place can really use a half competent manager. read more

Ate there yesterday and the place is spotless. Had the 395 meal (which is 4.99 w/ a soda), and it was hot and pretty damn good. Service was very good and the girl behind the counter was very efficient and actually nice. Weird for a fast food place. read more

Fried bucket of chicken, how can that go wrong? The counter person was nice and took an accurate order. Bad food (for you) never tasted so good, and cold chicken in the fridge the next day is twice as nice. Bonus. Thanks KFC read more

Second time i order 20 piece meal and get home and its 12 pieces!! For $46 bucks, lost a local as a customer.

The fries were old and the hot wings were dry. I'm not sure if it's because it was the last 40 mins that they were open but if I'm spending my money I should get a meal that is hot and edible read more

I went to KFC last night (drive thru) and within 30 mts of eating a "twister" meal I got extremely sick. I know I had food poisoning for sure, maybe worse. What's worse is, I was driving and all of sudden it came over me. I felt dizzy, nauseous, and actually threw up while driving (luckily I had a bag). I was stuck at a stoplight when this phenomenon happened. I haven't felt that sick in a long time (years). I feel like I should get more than just my money back. All day I still haven't felt "normal". I am never going back here again. That pain was not worth it, don't pay to be sick... just go elsewhere. read more

Hi KFC on Carlsbad Village. I wasn't thrilled when you waited to tell me at the window that you were out of extra crispy chicken. But when I politely changed my order to accommodate your incompetency and you still couldn't get it right, I have an issue with you and wonder if your employees are actually capable of counting to 3...either way I'd rather take my chance dumpster diving before I order food from you again. read more

Great food. Eduardo the manager is very helpful, great customer service. My order is always on time and great taste.

I want to say I like this place when it was own by KFC. I was QSC for KFC. This KFC was one of the best. Now I have to let anyone know, I would not even eat here. The orders are always done wrong. I am tire of having to call back in to the store to get a credit. This owner of this store needs to let this place go. read more

Where to start... This review is more directed to Yum brands , lead company since they direct , if you can call it that, the KFC, and Taco Bells throughout the U.S. ( and the world, for that matter) I've finally given up on KFC. I think THEY lost the Original Recipe along the trip of growth and somewhere between management and profit margin. Quality is very hit or miss, the the misses the big winner. Still love the biscuits and cole slaw, but I doubt that's a valid reason to stop buy to buy. And those TV ads, they seen to take away any class that once was. TacoBell...used to be simple, no longer, I don't go anymore. Just think the originator of the crispy taco is now a "gee, should I stop fast food restaurant ? Naw, why bother." Heck there hotest sauce isn't even very hot. I do miss the Christmas chihuahuas.( probably spelled it wrong),, very missed, even after all these years. Ps I removed my comments about Pepsi I previously included. (It was about too many choices, like Taco Bell, but here it seems to be totally irrelevant.) read more

We ordered an 8 piece meal with half original recipe and half grilled. The guy taking the order said "we have original, extra crispy, and grilled" so we repeated that we wanted half original and half grilled. He keyed it in very slowly so we thought maybe he was new. He then went outside looking at his cell phone. The woman putting the chicken in the bucket was talking on a phone the whole time. No customer service skills from either of them. When we got home our bucket contained 4 pieces of original and 4 pieces of extra crispy...no grilled. read more

Food is good but it ALWAYS TAKES FOREVER! It takes at least 20 minutes in the drive-thru and even in the diner it usually takes the same. The people are nice but they really gotta speed things up read more

This location needs help! I don't come here often, but when I do, they are always SO SLOW! It is obvious that it is completely disorganized in the back and that they are mismanaged and not well trained. The cashier was ok, but super grumpy. Never coming back because they service always sucks! read more

I was very disappointed in the service at this location. I called in an order for three chicken buckets at 12:00, to be picked up at 4:00, and they still were not ready at 4:30. I called at about 4:20 to confirm the order, but when I asked if the food was ready, the person on the other end of the phone avoided my question. When I repeated myself, he said, "see you when you get there" and hung up. However, the food was delicious and a crowd pleaser at the event I bought it for. read more