This is my go to lunch spot in Monticello. It is a unique restaurant in that they have both…read moreburritos/bowls and chicken Parmesan and fries. This trip I had a steak bowl with fajita veggies. It was very good. The meat choices aren't as spicy as the chain restaurants so if you are looking for heat, make sure to get the hot salsa and seasoned sour cream. The restaurant is recently renovated with a large dining area. There is also a patio area that typical is open during the summer.

Eat here monthly. Used to be weekly (that's how good they are) just stopped eating out as much…read more Better than chipotle. Love this place!

This location may have a slightly dated exterior, but it still instantly feels like the classic…read moreCulver's experience. The restaurant was very clean, and every staff member we interacted with was friendly and welcoming. Service was also impressively fast. I kept it simple with a single ButterBurger and fries, and honestly, it's a classic for a reason. Everything came out hot, fresh, and exactly as expected. Overall, a great stop!

Once again I ordered a frozen custard flavor of the day and was missing one of the ingredients…read more This has happened before. I had a curbside pick up but after 10 minutes of waiting I went inside to pick up my order. The trash cans outside were overflowing and same thing inside. It always seems disorganized when I go there. You write to the corporate office and get no response.

Havent been in Arbys for months, probably 9 months. Did the Bogo offer on items. Got two Gyro's,…read moreone roast beef, one Greek Gyro, Good price with the BOGO offer and taste was great. BUT, i have a major complaint and wont ever get them again, even with BOGO offer. Food was great by the problem was the dipping sauce. Very '''small size and couldnt even get a corner of Gyro in it. Last year the dipping sauce was big and you could get Gyro in it. About 10 times the current size one. Arbys, please change back to large size sauce! 5/23/26 visited Monticello 7 p.m.

I really like the Ruben and jalapeño bites. These are my favorites. Food here has always been good…read moreand staff is very friendly. It's really nice to go to fast food place and the employees are friendly. I haven't been inside, always do the drive-thru.

Wow. Can I say wow. I had the best experience at this chipotle. First of all the lady that served…read moreus was the best chipotle worker I have ever had. I didn't catch her name but I wish she was the only one I ever had. She gave great portions, served us willingly and was even personable. She had no help but I still felt like I was her most important customer of the day. She made me fall in love with chipotle all over again. I strive to be more like her.

I was there about 2 o'clock in the afternoon. Nobody was in the restaurant. Every table was messy…read more There was nobody at the counter. I ordered. She was so skimpy on everything that she put in the bowl. It was literally a half a bowl when I left the garbage can by the door was 3 feet over capacity I will never go back.

Hey people, as far as DQs go, this is a solid one. After a hike without snacks (while pregnant), I…read moresaw the Grill & Chill sign and turned in real quick. I've actually never gotten anything other than ice cream from a DQ, so it's about time I try their actual food. When I ordered at the drive thru, the employee was SO friendly. She responded brightly to each order item with "Of course!" instead of the usual "uh huh" (or nothing at all). I ordered the 4 piece chicken basket, and I was able to choose 2 dipping sauces (ranch and warm queso) and they gave me an extra chicken strip! I also got cheese curds. They were wearing masks, gloves, and gave me my food contact-free. I enjoyed it all right there in the parking lot. Honestly, no complaints... I'm just trying to not make a habit of this!

There should be a no star for this location i have been to big lake DQ 3 times in the last 2 weeks…read morefirst time i went in, it was such a mess the health department would have closed it down on the spot. the counter they mixed treats on had every topping spilled all over it ,floor was covered with garbage every one walked around, thought was just a bad night. next time went through drive threw looked as bad from what i saw . last night was last straw i ordered two medium blizzards came with covers when i arrived home 4 miles away 5 minutes at most my blizzard was only 3/4 full and shaped like a funnel inside i could have drank it it was melted 4 miles only my wife's was only 3/4 full also, for $ 12.74 could have went to store bought two half gallons of premium ice cream for that, cost was not a issue but what i received for the cost is the issue. good luck, for 35 years i have been a customer at this location, i am done with your DQ you lost me, i gave you two more chances no more. counter did look a little better this time girl was nice,that is not enough. you really do value your ice cream you are way over priced.

I don't remember the last time I came to this location and they got my order right. It's like…read morereally off every time. Seems this location loves to hire people that would rather focus on their Pokémon card collection, than accurately getting an order correct. I've used the drive through a couple times, and notice the order is wrong when I get home, and I'm not driving back to fix it. I even went into the restaurant to eat today, and it was still wrong. Never made a big deal about it, 1-2 times. But 5-6 times?!? Shame on me for going back I guess.

WARNING: Stay away from the kiosk!! It significantly over charged us. Employees tried to claim that…read moreit's the receipt, most likely a script from their owner. They know that there's an issue but it doesn't seem their owner wants to fix the problem. The employees however were very respectful and understanding of the situation and were getting orders out fast despite there being only two of them. I feel for those employees who have to deal with their employer's failures.

Jimmy John's is so good and so filling. I had the Vito and I almost couldn't finish it. I also…read morehad a cookie. My only complaint is that the cookies are pre-packaged. Seems like a place that bakes their bread fresh could also have fresh cookies.

This was the first time we tried the Jimmy John's in Monticello. Probably the best sandwich shop…read morearound, no matter the city. We ordered our food online through the jimmy johns app. It speeded up our order cause when we arrived the drive thru seemed backed up. I ordered the chicken Caesar wrap and my wife ordered the tuna sandwich. Tasty sandwiches and good customer service.

Tried out their new $5 meal deal. It was good and i got drink refilled with no problems. I miss…read morethe self service drink area though.

Service is slow and terrible. If they get your food wrong or leave off stuff? Expect them to make…read moreyou wait behind everyone else. They will shut windows in your face while asking a question. They shove the bags into your hand and if you're not ready it will fall to the ground. They do not apologize , ever, when they make mistakes. Mistakes happen but how you fix them says a lot. Making people feel bad because their $15 meal is wrong is wild. They won't tell you their names to leave comments. The kids without name badges tend to be the most poorest behaved. We had been having good experiences at this location finally after years of poor ones but they must've changed management within the last year because they are back to slow wait times, constantly giving wrong food or leaving stuff out, and rude employees. Not all the employees are bad. They still have a few nice ones but in drive-thru you rarely see them. Save your money and go a town over or a couple exits up.

Night manager is a piece of crap and call me names on the phone after I got the wrong order plus…read morethere was guacamole shmeered all over my bag and box which I also didn't order. He\she should be fired!!!!!!!

Wow...Tyler needs a class in customer service and polite communications. He didn't listen to my…read moreissue--didn't even want to HEAR it; told me he didn't want to answer the phone call in the first place. When I asked for his name he refused to give it! Had to call back and ask someone else! Rude and disrespectful--and he was the shift lead!! PATHETIC!!!! Check your order before you pull away--this location is notorious for missing items.

Service was great very friendly and welcoming but most of all my food was hot and enjoyable thank…read moreyou Monticello I definitely will be back when I'm in the area and will tell my truck driver friends

Ive went in for their 3 for $7 deal on their chicken sandwiches. Service was fast and sandwiches…read morewere great. I ate one and saved the others for later. Always get fast service there. 5 stars