This location is ####ing terrible, it was a waste of 13 dollars, we just got their food and it was lukewarm. The fries and chicken sandwich tasted terrible like they fried fish and meat in the same oil. Left a terrible taste in my mouth, the location in Fort Myers is a lot better than this piece of ###t location. It's a disgrace to the KFC name, they need a new owner or manager to fix that kitchen. The area was just like a normal KFC, well kept on the outside but terrible ####ing kitchen on the inside. Get that KFC off of Collier Blvd... read more

Chicken "strips" were horrible-thick breading and old tasting. French fries were heavily salted and soft not crispy. Cole slaw and biscuits were fairly good. read more

Ordered 16 piece meal. Got home & there was a small container of mashed potatoes & coleslaw (4-5 TBSP) in each container. I had 5 guests & there was not enough of either of these items to go with all the chicken. Embarrassing & disgusting that the sides do not go with the number of chicken pieces you order. The sides were enough for an 6-8 piece meal, but not when you are serving a crowd. I WILL NEVER ORDER THEIR CHICKEN AGAIN!!! read more

Food was good, nice and hot. Service was poopy, whoever the young man with the dark colored hair and glasses needs to be trained to serve with a smile and actually let his customers finish the order. My fiance had to pull up to the window to tell him he didn't let him finish his order and instead of apologizing and asking him what else he needed he stuck out his hand as if he was being bothered. Very rude. Anyone who works at a fast food window knows you should always ask if someone is done with their order, and to also apologize for rushing the customer. The manager that night seemed nice but I really would like the owner to see this so they can handle this situation properly. If I come back and he doesn't have a better attitude I will definitely report to corporate. read more

How on earth can 16 chicken tenders be $36.99 with only the chicken? So I paid $39.21 total. Never again! No wonder KFC's are going out of business. Total rip off!!! Wow! is it just the one on 12225 Collier Blvd. In Golden Gate Naples, Fl or are they all like this? Don't go there unless you have a ton of money! read more

I have been seeing so many ads on TV about KFC bragging about their chicken with it.s secret spices and all. I decided to go out of my way and have lunch there. I was really disappointed. I ordered the 4 chicken strips box. Well the chicken strips were so small and skinny I couldn't believe it. I went to the counter and asked the guy who rang me up if that is how their chicken strips are supposed to look, All he said was " Yeah". It looks like they took one and cut it up into 2 or 3. So I ended up with mostly their "famous" coating and hardly any chicken. The best part of my meal was the Cole Slaw. Normally I would say never again, however I may try a different location (if I can find one). If it's better, I'll take a photo and show it to this location and say If my lunch doesn't look like this, then you can keep it. Small, Skinny chicken strips and lousy attitude at this location on Collier just north of I-75 . read more

They have no organization at work. They say closing time is 10:00pm and I went at 9:00pm closed and no one opens the door and their customer service is unfortunately bad. read more

The food is the normal, I think they've got to work on the timeline to turn it around. Takes a long time to get simple orders. It's usually hot, but, I think they need to work on overall efficiency. Much better than the Popeyes down the street though! read more

KFC quality control is non existent! I rarely eat KFC as each location seems to either make awesome chicken or some nasty concoction they try and sell as chicken. The Colonel is rolling in his grave to what has become of KFC! Its no wonder Popeyes down the road has a line of cars waiting to enter the parking lot. This area of Naples has few choices for fast food, KFC corporate better get on the ball because Popeyes is going to take away 50% or more of KFC's business. This restaurant is poorly run and it shows as the floor, tables and restroom are dirty. Its time for a refresh of this location and for KFC corporate to step in and manage this location better. As for the chicken on this visit, lets say they could use the oil they fried the chicken in as bio fuel! Chicken pieces were small, oily and had little of the famous spices. read more

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I had a friend who was a manager here for many years. He left this place. So here is a review finally. I like this one, It's small, The parking lot is small. The drive through is very narrow. The dining area is small. I wish this was one of those combination restaurants with Taco Bell or Long John Silvers or an A&W root beer restaurant on the other side It would also become larger in every aspect. Food 3 wide selection. Ambiance 4 clean, remodeled about 4 years ago not to busy. Service 4 Location 4 Value 2 Prices for fast food or carry out is on the higher side here compared to other places. I'm sure the deals are better with the coupons. read more

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We ordered online for quick pickup an 8 piece original dark chicken only bucket. First off, when we got it home, we noticed it was afirst off, when we got it home we noticed it was an eight piece mixture. Not dark. Secondly, the chicken looked old and was so dried out. It most likely had been sitting there for hours. We order from this location often and usually chicken seem freshly made and we eat inside. This time we ordered to take out. Big mistake!!! This was the worst chicken we ever got. Next time we'll get our fried chicken at Publix. Theirs is also good and much cheaper. read more

I ordered delivery and while the food I ordered itself wasn't bad, I'd like to talk about the drink I got. I ordered a 3PC Box with a Mountain Dew and when I opened it I was ready for there to be no straw. However there was hair in the drink itself. I wont be ordering from here for a while, but the mashed potatoes and cole slaw were edible and not bad. read more

I am faithful to kfc , I'm not a fan of Popeyes , but EVERY TIME I DONT GET MY FRIES WITH MY MEAL OR MY BISCUITS , no silver wear and a bag full of honey . Just seems like they are understaffed but I should have looked but was in a hurry ..... ugh trying not to cook before I have to do Christmas dinner. read more

Don't bother doing an online order. It appeared to go thru... it said it did. An hour and a half later, no food. Called them. They don't have an online order. Gee, I wonder why?? Their technology SUCKS. read more

Worse visit ever at any KFC, When I walked in, I waited patiently for about 6 minutes watching the lady behind the counter doing nothing, (Cashier "T") I know she saw all 6 foot 5 of me waiting to place an order. When She finally looked up at me I said are your ready now to take my order? And she says yes. I said, I just wanted to make sure your ready? She looked at me with an attitude. I placed an order for a 12-piece meal deal and she says I must wait 10 minutes, because they had no extra crispy chicken cooked. It was more like 20 minutes, So, I sat and watched the whole crew working for 20 minutes.. TIP- If you're using this location use the drive through as I notice 6 cars drive through and get priority service over the others inside waiting. Same issues I had. Everyone waiting to be acknowledged & place an order. Same cashier. I could tell she didn't want to be at work having attitude throwing napkins in bags with half of them going on the floor. Not a pleasant experience. The Soda machine was out of Ice and people pissed waiting for ice. Again, Drive thru patrons getting priority over walk ins. The team doing the drive thru orders were doing a great job getting orders pushed out quickly but walk in service was a joke. Also the chicken was so overly breaded with half the bucket being Breading. Not Good! If you need a KFC, best not to use this sub par location. I heard a mother tell her child not to touch anything because everything is so dirty. It was bad. read more

KFC - No Ice today - Fast Food Near Me - Naples, Florida

I have gone to this specific KFC a few times in the past year and each time they have messed my order up and not given me everything I ordered. I learned my lesson and will not go back to this KFC again. read more

First time here. Went drive thru and ordered 3 meals. Order was 100% right. People who worked here professional and quick. I highly recommend this KFC. Been to a lot of KFCs. This one is a 4.5 where mist are 1.5. Kudos to the employees working at 640 pm on 09.15.22. You do your job well! read more

I have visited this drive thru several times for lunch. And was always pleased by the quality of food and service. This time I went to get dinner at 445pm 8 piece bucket with sides. I must say the food was absolutely terrible ! The chicken was dry and over cooked or hours old. The potato's had a grayish tint so we decided not to eat them. The drive thru lady was very inattentive and distant not leaving a very good impression. I don't think I will do dinner here again. read more

Worst kfc I have ever been to. The food was on the verge of inedible. 2nd Tim I have been there but this time was worse. I hav ordered here twice and they can't even get the order correct. We had to throw out any food that was left over. I'm worried about getting sick. read more

Just went there and ordered from what was offered on their specific website....$20 Fill Up...arrived and the workers were less than friendly. They rang me up they charged 23.99. I spoke to the manager and said there must be a mistake and he said they no longer offer that deal even though it was clearly offered on their specific website....and again he was less than friendly. To top it off, when I got home I found they didn't even include the cole slaw which was part of the deal. DON'T GO THERE!!!! read more

So I live nearby and sometimes you just want something fast because you don't wanna cook etc. But honestly I am so fed up with this location - they consistently don't have dark meat, lately they don't even have baked beans and this last time I just cancelled my order because I was so fed up. But there was a car in front of me and I have to wait until they get served....not even exaggerating I have been waiting about 10 minutes! I literally wrote this review while waiting. I can't wait for Popeyes to open read more

No. Just...bad. The three piece chicken was dry and the breading was absolutely tasteless. I remember many moons ago the breading on kfc had a nice peppery crunch to it...but no more! When we ordered a chicken sandwich and requested the sauce on the side we were told it was 'unavailable' without sauce. What? The macaroni and cheese was mushy from being over microwaved and tasted oily. The beans were, well, okay actually. I'm not hatin' on the beans here. The service was grouchy. But the part that made me the most bummed out was the biscuit. That poor, stale, dried out ghost of a biscuit made everything we ordered even worse. What a waste of money. I should have taken my $20 and went to Publix for a box of fried chicken for $8 and grabbed a container of potato salad from the deli. At least I would have had leftover money for beer. read more

All around it's just really Gross every table and seat was dirty it didn't look like they cleaned the seats or tables in weeks I will never go here again this was absolutely disgusting and the service was terrible. read more

Simon had a rough day. His shoulders slumped at the thought of securing an evening meal when he brightened at the wheel of his white minivan. Why not some KFC? Simon drove with purpose, dodging through traffic to his ultimate goal. As he slid up to the menu station he placed his order for the fifteen piece extra crispy bucket. "Please drive ahead" commanded the speaker. He pulled around the narrow curve and drew out his wallet. As he searched for some money , he drew a sudden gasp as he gazed upon a picture of "her". read more

Thought I'd try the new 'I ate the bones' combo a couple days ago. First shock: for two pieces of chicken, one side, a biscuit and medium drink, the cost was $8 and change! Second shock: the boneless breast wasn't a full breast! It was a strip, more like a third of what it would have been if it had bones. Third shock: it was extremely 'peppery'--we didn't order spicy nor did there seem to be an option so this is just the way it is. My friend struggled through the first piece and gave the second to her dog (who promptly emptied his water bowl)! So if you wake up one day and think to yourself: "Gee, I feel like having a small over-priced peppery dinner tonight," you now know where to go!! read more

Exactly what you'd expect from a KFC. The dining area is hardly ever crowded, the noise level remains at a dull roar on even the busiest of days, the place is pretty clean, and the staff is pretty average. Overall, you're getting what you're paying for here, and one must remember, it's just fast food so lowering one's standards would most definitely boost the experience. read more

KFC - KFC Famous Bowl - Fast Food Near Me - Naples, Florida

Order 5 thighs, original recipe at drive thru. Verbally confirmed. Handed the order to take home. YIPES! Got 5 legs. Really screwed. Sad. Will go to Popeyes next time. read more

Double down! what can i say...i like the double down i like crispy strips-i dip them in gravy original recipe and extra crispy bucket..... read more

First thing I noticed when I walked into this location was the super unfriendly staff. I placed my order and the cashier was packing up pieces of chicken for my order. It sat for at least ten minutes while waiting for mashed potatoes to be prepared. The longer I stood there waiting, the more I noticed this awful smell. Then two employees walked in with slurpees from 7-11 for themselves and two other employees. They walked straight into the food service area and placed their beverages where food was being prepared. Neither of them washed their hands and proceeded to handle food for customers. At that point I cancelled my order and asked for a refund and left. No way was I feeding my children anything from that location. read more

No! Call The Grease Police. 1. No greetings: The cashier will stare at you until you speak then you will receive a disgruntled one word reply. 2. No Specials: Forget the advertised specials they don't exist. 3. No Sauces Offered: You will definitely require sauce to cover up the taste of the food. 4. No Golden Brown: Think dark brown lacquer color. Their frying grease hasn't been changed in weeks. 5. No Hot Chicken: Room temperature previously frozen poultry is served without a smile. 6. No Decor: The worn and torn restaurant appears to be stuck in the 1960's. 7: No Cleaning: See #!. She could spend half her time cleaning rather than standing there in a daze. 8. No Thanks! I should have read the previous reviews. read more

got our order wrong ! always a long wait time . I tried to call nobody answering the phone

Worst place to eat.. I guess it's true when people say "what you don't know won't hurt you" ... this place is full of roaches, employees smoke right by the front door even when there are kids inside and go on to prepare your food without washing their hands , the amount of profanity that I could hear from my table was the worst, not only that.. while there, I saw this young lady cleaning out the packing boxes and for her surprise roaches came out.. !OUT OF THE PACKING CONTAINERS! EW I will never be back. Management was very poor and rude, and when I tried to get my drink the machine had this horrible garbage smell.. just gross read more

Had a Condo Community Pool Party Pic-A-Nic for 4th of July. Joel the Manager at KFC was Right On with all the planning, Packing and Priceing.The food was perfect , hot and finger licking good. Joel is hard working and as concientious, as any KFC Manager I have ever worked with. That KFC on Collier Blvd. in Naples Fl. Is in good hands with a Manager like Joel on the job. read more

If the colonel was still alive he would kill himself. Worst chicken I ever had not crisp,greasy but I got it fast. read more

Food was good, but I think if you bring a KFC coupon in the employees should act like they've seen one before and know how to ring it in, they were really confused and I had to wait longer than I should have. read more

The service has improved. Was here about 2 weeks ago. Was in drive-thru. Rebecca was the one who took my order. She was very patient with me as I had a big order, at the end she suggested a double chocolate chip cake for dessert. Let me tell you the food and the cake was delicious. I will definitely come back for more. read more

This fast food restaurant is always a go to when im in need some some good tasting chicken or just hungry and in the mood for anything. Their chicken is always fresh and always hot and ready. Their employees are always in a good mood they always treat me like family. The manager is very reasonable if something is wronge they can fix it with no problem. I go there alot and i cant complain about anything just great service and great food read more

The ONLY reason I give one star is due to the kids working there. They were awesome! Friendly, helpful, and professional! However, the chicken had obviously been under the heat lamp WAY too long. It was tough and impossible to eat. The coleslaw we swimming in mayo and was limp, and the biscuit was cold. Don't, just DON'T stop here. read more

Angela at the drive through was so friendly and helpful. She was the sweetest person I think I've ever encountered in my drive through history. She made my whole day with her kindness. Thank you Angela! read more

I've been here all my life. I have seen a successful KFC location in Naples on 41 north that closed. Due to skyrocketing property values and greed. Then there is this location. As my wife picked up dinner from here. To bring home cold chicken and potato wedges. Both seemed like they were sitting under heat lamps ready to be tossed in the garbage. Wedges way over cooked. And corn on the cob was removed from the menu. With a new Popeyes only weeks away from opening you would think you would start paying a little more attention to detail. And do what you could to retain customers. Remember who pays you payroll. But time will tell the fate of your business. This location has seen its better days. Between staff and curb appeal. Regardless still a location we would frequent. And as I stated previously, a direct competitor less than 1/8 of a mile away from your door. Brand New building beautiful landscape, fresh paint , brighter cleaner inside, and fresh faces, opening only weeks away. Competition can bring your best customers. But it's your business to either keep it or give it to the new guy. And quite honestly Publix fried chicken and potato wedges are some of the best around. And cheaper.  But I'm not making it about opinions.  Only the customer experience in your facility. read more