I have no complain when we come to this place..friendly people good service. Especially the one in the counter who took our order. Her name is Corinne, she have a beautiful face, beautiful smile and a very good customer service. read more

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COULD THIS PLACE SUCK ANY WORSE? ONLY IF THEY SHOT ME IN THE HEAD! Time: 21:36 pm Date: 9/6/17 Date when chicken was actually cooked annnnd fresh...the method for the precise dating of coelurosaurs has as of yet to be...even entertained . I arrived to a short drive thru line and quickly made my order. I had chosen the $5- Fill Up box with Extra Crispy as my preference. I requested the wedge fries over the mashed potatoes and gravy, no problem except they had no extra crispy that wasn't white meat so I suggested that they go ahead and give me two pieces of white meat being that it was a problem of their lacking and not mine...I came prepared with my money as you a corporation would want me to and they should have been ready with product as well, as well. This enormously complex and difficult a proposal was inconceivable to your employee in fact...for me it was like attempting to explain the workings of a internal combustion engine to...a goose, exactly the same level of difficulty with the same effect...silence. Time passed as it is known to do and she wasn't budging from her stated position so I changed my preference to the original kfc version and drove forward...as directed to do so. I received a box and a drink...I had requested several ranch dressing cups and cups she did provide and dumped them into the bag...mustard sauce...this is going simply swellingly. Arriving at home where the tragedy of the mustard sauce had been recognized then survived I then set about to enjoy what would be a nightmare sans nutrition of certain death if my cardiologist had a chance to vote on my choice of entree that evening but he was most likely sleeping and he most likely had a heart that did everything he told it to. Oh yes the fud (Can't rightfully call this substandard protein delivery system's effluence... food!) was as if game hens had been placed on the menu (Not exactly an original use of game hens when used within a diminishing* manner of derision within a KFC complaint)...small very small portions of fowl /foul, overly greasy and I remember back 50 years when KFC was good, I actually met the Colonel, as Harlan Sanders being he and my dad had been in seminary college together. Yes when I was a child I met The Colonel and he went as far to say when referring to the quality of food after Pepsi inc. bought him out, ''Its not fit to eat!'' and for the four tiny potato wedges I managed to find at the bottom of that over-sized container...you just might want to NOT put photographs on any of the packaging as some of us might expect what you drop into the bottom of a container to be at least as bountiful and delicious in appearance as your professional produced and edited mini-advertisements so provide...the was zip zap no hope that this fowl and fries had been prepared within 6 hours (60 hours?) prior to my arrival...the barrier between grease and substance had...melded completely...it was now tantamount to Jello on a bone...grease infused Jello on a bone. I guess it suffices to say...worker's complete inflexibility to the detriment of the customer establishment relationship and the vittles...equally inflexible to the detriment of the customer establishment relationship not to mention the super-rude proffering au gastronomic nightmare...such be the "fud" at KF-wtf-C on Cleveland Avenue (see Harlan Sanders, see comment re: quality of food)! Oh and to the crew obviously fresh from a stint at the county farm...I wholeheartedly invite you one and all to create a negative degree of pressure about my nether regions. * diminishing, I know I used this word improperly as properly it means reducing by one tenth but few know and ever fewer care . Apparently according to a few exes I should be reviewing, complaining and the like as a living...I appear to be doing it quite a bit following the acquisition of the last decade of birthdays and such (See Floors Too Flat, Pool Too Wet ...my little review of the GoodNIte Inn in Rodent Parts that I did for Tripadvisor...16,000 hits...not bad I guess.) for as it is written. read more

I love extra crispy fried chicken. I ordered the 3 pc fried chicken combo. I love everything. The chicken skins are crispy and flavorful. I did ask for all thighs which are more juicy and tender. read more

Went through at 1:45 on Saturday Dec 19th 2020 and wow customer service sucked! Zindtyas is the person who waited on us and she was as rude as they come. We won't be going back to this location again. If you don't like your job find a new one because you obviously don't like what you do read more

I used to love KFC, but today when my family and I bought a drive through meal, the customer service was very disappointing. First, the young man taking our order was impatient and didn't seem to know much about the menu, especially when we asked him about the sides they offered. In addition, our order came with four biscuits but the cashier said they only had two. So in exchange they gave us an extra mashed potato side, but when we got home there were no biscuits in the bag! We were very disappointed in our visit today and probably won't be coming back anytime soon. read more

Aside from the old lady at the counter who yells at you or the new manager who yells at you, this is a great location (sarcasm). I can only assume these women have something horrible to hold over management's head because who is their right mind would employ these people? Manager actually came out from behind the counter and got in my face. Used to be a great place. Not anymore. read more

Welp, where to start. I mean, everything about this location screamed unsanitary service. There were always people outside smoking cigarettes, and believe it or not, there was a kid in there vaping. Right in plain sight!! Almost every second I heard someone yelling the N word or a modified version of it. It was a complete and utter disappointment to be in this restaurant. When I asked to talk to the manager, I was told that he wasn't there. When I asked why, I never got a response. After finishing my chicken which was only decent, I was walking out when someone flipped me off. i saw it in the reflection. This place is so horrible, I'm sad to live in the same county as it. Sorry, please do better. read more

Don't bother calling the phone number because no one will answer. I was told by the night manager that they no longer have a phone because after the remodel no one can find the phone line so AT&T can not hook the phone up. ??? This is crazy. Very rude. I was actually given the finger by one of the teenagers at the back of the store while complaining about my order. read more

OK! I know I've left a review for this place and I do every year it seems with NO DIFFERENCE! Tonight at 6:45 I go through drive thru and ask for the #7 chicken breast meal and NOPE no chicken breasts. I was offered drums and thighs tho but I only like white meat.. I normally get popcorn chicken but those are ALWAYS DRIED OUT AND HARD so I went for something new and NOTHING! If you like a 50/50 chance on having a good meal then this is your place. KFC SUCKS NOW it's not like it was before the colonel died. This place would have been closed! read more

I have never left a bad review for a restaurant but this KFC has terrible service the Asian girl that is always a cashier helped the people in the kitchen didn't wash her hands the youngster's that work their don't take nothing serious always playing whit eachother some of them were not even wearing gloves like they suppose to I will never again go to this place I talked to manager and she is young and stupid didn't even tell the Asian girl to wash her hands never again!!! read more

Total crap customer service and they can't even get your order right. 16 piece meal equivocates out to two to go bowls and a tub of crispy chicken pieces I received what costs $20 and spent $40. The girl at the window knew she gave me the wrong order. read more

Seriously just sat in the drive through line for over an hour because we got boxed in. At the ordering speaker they told us to order at the window. Little did we know that it would be 50 minutes until we got to the window. It would have been nice for them to give you a heads up that you'll be sitting in line for an hour and at that time you can make the choice to back out and leave. So irritated! No customer service skills whatsoever. read more

Horrible service!!! I go to KFC about once a year, I went the other day to order to $20 meal deal, which the young a#@hole waiting on me acted like he didn't even know what I was talking about, then proceeded, extremely rudely, to tell me that I couldn't sub any of the sides I had to order exactly what was on the menu...so I agree, and then when the order came, it was subbed exactly how I had first requested it (weird). It is extremely dirty at this location and the three teens working there were chatting in the back and cussing up a storm while I waited for my order. He literally threw my order onto the counter when it was ready and walked away. Literally all I did was request a sub on the side..this is how I was treated.. unbelievable! I'll never go back read more

I come here often when there's not much time to eat something else/cook something. Most fast food places forget to give you some things or give you the wrong order but they never have here. One thing though is that they definitely do not have enough staff and I feel bad because they're always getting rushed and yelled at. So there is a staff shortage but other than that I'd say it's a good place to go as long as your ok with a little extra wait read more

I go in and hour before closing and the place was already ready to close. While the lady at the counter said they only had tenders and that they were sold out. I then asked why they closed an hour early and she said it would take 45 minutes to have food ready got us. My friend then complained and she said it would take 3 minutes. So now she was lying because she was to lazy to prepare food. What type of work place is this. Why are ignorant people working here. We had left heated because the lie she told us and being rude. I would never recommended this place even if it were the last place on earth. read more

F'ing Gross....Got A Two Piece Boneless, One Wasent Even Edible...Everytime I Eat Here I've Gotten Sick...

Seems funny to bother reviewing KFC, but I hadn't been to one in many years, so what the Hell. I agree with the consensus, barely 2 stars. Really one star except that the chicken really tastes great. It also tastes salty enough to float a battleship. The rest of the stuff (I had one of the $5 specials) is vile and deserves no stars. read more

Terrible service, terrible food, crummy restaurant condition. This place needs renovated and re staffed, or shut down.

It's Kentucy fried Chicken which tastes good hot or cold. It has not changed since I was a kid and you get what you expect from a fast food chain. Greasy but flavorful and definitely not healthy, but I don't plan on making it a daily or even a weekly meal, so I enjoy it when I do eat it... read more

First let me say I am regular costumer at KFC and eat this one usually but in the last three or four weeks service has became really poor(bad attitudes by workers, always out of things) I went here tonight and they got my order to go and when i got home i found out they got my order wrong(they cheated me out of half of my chicken), I had to drive all the way back and all they were going to do is give me to the chicken they cheated me out of, I told them i felt I deserved a refund plus them fixing my order and the manager came our and said all he could do is give me a desert, I didn't want to make scene a reluctantly agreed and at that point the manager got an really bad attitude, I told him I could do without the attitude The manger then tried to give me a small cake and I told him I felt I deserved a large one and replied he couldn't do it, I then told him I would just contact corporate and it seems this made him more mad and increased his bad attitude and he angerly got a large one and said "anything to make you happy. When I was leaving he rudely said "you'll call corporate and tell them i fixed it", I replied "yes" I just wanted to get out of there. I will never eat at that KFC again and as much as I like KFC I will just go to Popeye's from now on even though it's further away. read more

Tried giving this location another shot and the service is just as bad as the first time. Went to order 2 pot pies and only had 1 at 5pm, when I went to order grilled chicken, he read it back to me as original and I said grilled and he said, no you said original, then when I said I want grilled he said... I don't have it. When I got my food the chicken was dry and not happy. Will drive the extra 3 miles to go to the other location. read more

This kfc has THE WORST service I've ever experienced at a fast food spot. There was not a single customer inside or out and the whole dining area was dirty, flies flying around everywhere. The three people working there with not a person in sight took 5 minutes to take my order, and the whole time I ate they talked to each other loudly and should have been cleaning the dining area or something work related. read more

This KFC is the best. My hot wings are always spicy and juicy unlike other KFCs. The people are friendly and my orders are always right. I will always be coming to this KFC. read more

My secret pleasure is to eat their greasy delicious food but this location has forgotten parts of my meal and when I called to rectify the situation they said they would send me out a coupon. I never received said coupon, so you have to remember to check your meal at the window and drive back that day when they get it wrong. Inconvenient to be sure. read more

Went here last night, for just a quick snack for my grandson's. I ordered the 10$ popcorn chicken and then wanted to order original chicken and they said they didn't have any. So I ordered tenders for the little grandson. After waiting 30 minutes and watching folks leave that ordered after us I went up to ask about our order. Was informed that they no longer had any popcorn chicken that they had filled our order earlier but it must have been given to someone else. So while I was waiting I hear the woman working say get the chicken you need before I finish it up for this order, wow I could have gotten the little guy chicken. At this point I said really? They offered ( I'm sure because I was pretty vocal about the problems) to double the tenders order and refund the popcorn order. read more

Went in this evening to get a bucket dinner and they told me they didn't have any white meat in original, but they could fill the order in crunchy. It's really not what I wanted, but I agreed to take the crunchy. When they started to fill the order the drive through window order took all the white chicken and the girl asked me what did I want to do. I cancelled a $21 order! What bull crap. That is like McDonalds being out of hamburgers! Very poorly run KFC! I won't be back! read more

Never again. No one smiles. No one says thank you. You get a feeling the place is not very clean. Sticky floors near the soda machine. The 3 pieces of chicken were smaller than I have ever seen and overdone at that. It seems no one likes their job there. Too many other choices in town to go. This one, never again. read more

I'm sorry I had to give it a star at all ! Never do they have there hot wings ready! 18 min wait !!! Oh yeah I'll wait for wings at KFC for 18 min on my lunch 1/2 hour :/ or dinner time in my car as I drive threw ! And if you can tell the difference between orig and extra crispy then your a better man then me! Also they never have breasts ready! It's a chicken place that doesn't have the number one seller ready! I could go on about more but let's just say it's the worse KFC I've ever been to! read more

The chicken is good they always drop fresh chicken when I come. Family is a big fan of the coleslaw and can always make a meal on just that. Smile on employees faces make one feel welcome. I will be back but wish they would have more crispy ready when I come. read more

The worst KFC ever. First few times were pretty bad, but hey I love my quick chicken fix so I put up with it for a few times. next to last time going through the drive through, took forever, I got stuck in line and could not pull out. It turned out the kid working the window would take one order, fill it (slowly) and wait until that car left before serving the next order, so fine I already lost 30 minutes so took my chance. Got it home and order was all wrong, charged for things never received, called up and was told to come by another day and pick it up my Name and the items were "written on the wall". I gave up on that, wrote a letter to the company and got a rebate redeemable only at that location. Of course I lost that. Last time a buddy ask me to pick up an order there and I really hesitated....nah, no thanks.But of course I did took a couple of times to explain a simple order (I went inside that time) got the order and opened it right on the counter, once again things were missing, but to be fair I had not been charged so had to reorder a few things. Quite expensive too by that point. Gave to my friend and apparently the order was wrong after all. Just bad business. While I was waiting for my order 2 customers had complaints. Really too bad, there is a big market for that restaurant jn the area , but not worth it. I will drive across town to the new Popeye's when it opens. I don't go to ChickaFil because of the bigotry. read more

Worst ever!!! The restaurant looked like it had never been cleaned, greasy floors, tables and chairs. We wanted original, told it would be at least 20 minutes, so we opted for crispy. Waited 15 minutes, no service and when we asked what was up with the food, they blamed the counter person for not telling them there was an order. Another customer had to yell to the back to get her food, and yet another customer walked in, looked around and promptly left. We asked for a refund and left without food, which probably saved us from food poisoning. Seriously, the board of health should be called in, and the employees should be trained on not cussing at the top of their lungs! Less than one star!!! read more

So, for some reason my wife craved KFC. We walked into this particular restaurant, and took our place in line behind a large group which took forever to order, which was okay, but what followed was not okay: After the big party's order was finally agreed on, the order taker was given cash for the order. At this point there appeared to be some problems with the cash registers, and the guy behind the counter proceeded to walk around aimlessly for the next ten minutes. Absolutely nothing was said to us, or the other people in line. By now we had been in line a good twenty minutes. Finally, my wife asked it the drive through was operating, and was told that it was. Really? So, we got in the car, drove up and placed our order, after multiple "Sorry for the wait, and by the way no crispy chicken". When we got home, believe it or not they forgot to put the gravy we had paid for in the bag! Next time my wife wants a junk food fix, I hope it's for Mickey D's !!! read more