I ordered pc. Bucket. Hot four chicken wings, no breasts and two legs and two thighs. Wings were all breading, no meat. Very disappointed. Also. Mac and cheese mostly corn starch mixture Very disapointed. Only good thing was crispy covering read more

had a 4 piece tenders meal with fries and slaw Was excellent. Service could have been a bit faster and it was tough to get them to hand over the BBQ sauce. But otherwise everything was fantastic. read more

KFC - Chicken Wings Near Me - Torrington, Connecticut

Disgusting business, dirty bathrooms, watered down potatoes, rubbery chicken, a chicken leg is the size of a wing. Chicken tasted stale & reheated from day before. Persons working behind the counter don't understand English that well and made 2 mistakes on my order. Swore off going here over 8 yrs ago but decided to try again. Wont be going back ever!!! Would give zero stars if I could. I wish I knew how the heck they can still be in business. Health Dept should shut them down. read more

Good customer service nice easy too talk too and helpful. The food took 40 minutes without realizing it was handed off too a random person and their was no conformation or anyway to know if you are get your order. Most people are doordashing and they grab and go sometimes not paying attention. Nice suggestion add a naming process to orders. read more

service was terrible. Waited 40 minutes cause they gave our food to a different person. restaurant was dirty and there was a long line of people waiting for food. Definitely not fast food anymore. missing a food as well. read more

Bought a chicken little here recently. $4.00 for two chicken nuggets two sliced pickles on a tiny bun. Lmaooo. What a joke !!

So I decided to try ordering food here again lol I ordered two Chicken meals, and a side of Mashed potatoes. I made it so simple Chicken meals with french fries, biscuit and drinks. 15 minutes in the drive thru the man had no idea what he was doing 3 times opening the window, closing the window. The lady next to him is smacking her palm to her face pointing to the screen to follow it. Finally he gives us our order and I said to my boyfriend don't you dare drive off without checking our order! The guy forgot our mashed potatoes so we told him and he said you didn't order any had to show him the recite and he turns around hands us our mashed potatoes. Like are you freaking kidding me, the Chicken was good fries were gross and they got so cheap on the bowls almost 3 bucks on the tiniest little bowl of mashed potatoes, biscuits were dry. Not happy at all read more

My husband and I ordered from a third party delivery. Our food arrived quick but it was way over cooked and dry. Biscuit was like a brick. Very disappointed as we are big fans of kfc. We will not be returning to this location. read more

I never had a problem with this KFC. I always ordered to pick up or get my food through drive thru. First time I went there my first couple days moving to torrington. I ordered late at night maybe 30 minutes before they closed. I thought I was going to get rude customer service because i ordered so close to their closing time, but they were very nice. When i picked up through drive thru. They let me know that my order was running late and asked if i could wait and if not they would give me small items to make up for the time so i received 2 biscuits. They also said that they ran out of the gallon bag drink so they gave my 3 large drinks and asked if i wanted to pick out different drinks i could, but i didnt care for that. I didnt have a problem this time with my order either just wished they filled up the gallon bag a bit more. It kind of reminds me of a bag of chips where they are only filled up half way. Beside that everything was good as usual. read more

KFC - Gallon bag of Dr.Pepper filled half way - Chicken Wings Near Me - Torrington, Connecticut

If I could leave 0 I would worst ever screwed up my kids order chicken so soggy and bad we threw it out. Called to complain said they would reimburse us sent a voucher instead like we would go back !!! Can't even understand them there Dirty disgusting place we called the health dept too read more

Given this place many chances before deciding to write this review. Yet again, they have failed. The crew here is not good at all. I've asked for sides with my combo (corn and mashed potatoes) instead, I get home to a bucket of coleslaw. And my chicken was under cooked !!! I will not be returning to this KFC. read more

Stopped by ordered a $6 two piece. Handed food and $8.90 receipt .Guy in window Indian ( not that there's anything wrong with that other than I can't communicate with him because I don't speak Indian. He's arguing with me so I have to pull in and go in the store. Counter apologized for him not knowing about the special as he's standing behind her. Girl asked in loo of a refund could she get me something else ? I said sure more chicken and he chases her behind the counter as she get and brings too me and now 3 piece order vs two. I feel like this guy got selective on understanding English padding my bill. It's my only visit but irritating. I like occasional Popeyes and KFC but like the windsorlocks store operations have drastically changed in both franchises and not for the better . Might be a good time for some mom /pop take out chicken places to open. read more

I cant believe that this place is still open- it has gone and keeps going down hill over the past few years. Will NEVER go back! Food always is OLD, extremely greasy and tastes like old grease, a drumstick is the size if a small wing- potatoes watered down, sides not even filled half way, poor service, and filthy bathrooms. ABSOLUTE RIP OFF for what you have to pay. We have given this place more chances then they deserve. They do NOT deserve the name KFC!! read more

It seems over the last few years the extra crispy chicken does not taste the same. Maybe they changed the recipe. Twice I tried it again and it was so salty no of us could eat it. This is so disappointing since I will never eat it again. read more

If I could choose lower I would. We ordered online. When we arrived they never recieve the order. Refused to look at the receipt we had from ordering online. Refused service when we persisted to ask for our money back or the food. What's worse is we were second in line at the time with the same problem. And there was someone behind us that was angry as well at the staff for unknown reason. I've lived in Torrington 9 years and never went there. I can guarantee I'll never go back. They barely speak English but rude and shifty are definitely how I would describe them. Ok bad because I frequent the dunkin next door at least 4x w a week read more

Worst KFC nationwide! Chicken is soggy and cold. People behind counter don't speak much English. I haven't eaten there in three years and never will again! We need a good POPEYES! In Torrington! read more

I contacted KFC after being told by the Torrington Store that there was NO basket for sale. They told me that it was 10 pieces for $10.00. When I went in there, they put together a bucket of chicken and it only went to half way up the bucket. Since I have purchased chicken in the past, I know that it goes over the top. The chicken was sooooo tiny!!! So I left it there and won't return until they come up with a bucket that fills the bucket! read more

Always a long wait. Food is always cold or dried out. I avoid this place even tho I love KFC. The next closest one is in Canton and they are worth the drive. I attempted to try Torrington recently but after waiting 25 minutes for my order to be taken they told me they didnt have the new spicy mac bowl. Wasted almost a half hour just to be let down again. I'll probably come back after the owners sell this location to someone that knows the industry. read more

They have consistently gotten our order wrong!! Worst part is, they get it right on the receipt but we are given the wrong food. We can never understand the person taking our order and are left confused and with half of our order correct. We've stopped going to this location at all unless it's our last option read more

Absolutely disgusting. Messed up my order MULTIPLE times. Paid $30 for sickly pieces of chicken, my Dr. Pepper tastes like water, fries are soggy. Ordered dipping sauce, did not receive it. Corn mixed up in my mashed potatoes. Did not receive my coleslaw when I ordered it. Bread on chicken sandwich was old and crunchy. Do NOT go here 0/10 do not recommend. Will never go here again. Worst KFC experience I've ever been to. read more

Rude, rude, and rude customer service. When a customer is using a debit card correctly and the screen keeps saying something is wrong with the system, why would you tell the customer that they do not know how to use their card? Just plain rude. The food was typical kfc, so no problem except that there is an 8 piece meal and a $20 fillup meal with 8 pieces of chicken. I realized that afterward that the rude associate asked if i wanted cole slaw and i got plain mashed potatoes instead. Oh well, I don't got to kfc too often and I am glad that I am only visiting this Torrington kfc and I won't be back. We have plenty of kfcs in California. read more

Worst KFC out there. Slow service. Rude order takers and their lack of English speaking cashiers is amazing. I've had to leave two or three times because I had to repeat myself 5-6 times and even then my orders are wrong. Wosh there was another KFC close by. read more

I ordered a delivery through a third-party delivery site, though I doubt that is why the food was less than great. The delivery guy hands me my food and lets me know that they refused to give him a plastic bag for the 4-5 plates of food I ordered, so he bought one. There were no forks/spoons in the bag, the biscuits and chicken were dry as opposed to how it should usually be; moist and buttery. Not to mention the fact that I paid an extra 3 dollars for potato wedges that I never got with my order. Absolutely disappointed, and will most likely not order again from here. read more

Although it's just average KFC, I used to go out of my way to come here for the buffet. Well the buffet is no more. Now there is no reason to return. read more

Slow service is a regular issue here but the food usually has been good which helps off set the service a bit. The buffet was kept up in the past, but today the potatoes were warm and some of the chicken looked dry and other issues of food sitting to long. While I sat and ate I had counted six flies. On occasion a fly or two is not uncommon in most places but when the are more then 4 like today is a sign of sanitation issues. read more

I had KFC for dinner tonight and I almost threw up, the honey mustard bbq 'F-2' meal and it was absolutely disgusting. I'm sorry to be rude but it was definitely not worth your buck. It tasted like powder and vinegar. I was there with my dad and he had a chicken big meal kind of thing and he didn't like it either. In conclusion KFC is not worth your dollar. read more

Service was great, our food was brought to our table and the place is kept very clean and the employees are nice. I would not recommend this for big groups because the tables maybe only fit 4 people at most. It was really entertaining being there because there was some drama with the employees that we could hear. It was like a reality show so if you are a producer and reading this, go in there and make it a reality show! Best entertainment in the fast food business! read more

I agree with the previous review. The service is sub par. For a fast food restaurant that never seems to be that busy, it takes forever to get your order. I will say though, if you remain pleasant and let them do there thing, almost every time, you'll get extra food for waiting. I don't frequent this establishment but on the 3 or 4 occasions I've been here over the last 4-5 years, I've received extra chicken strips and biscuits with my order for having to wait a couple extra minutes. read more

The person taking my order was rude and very un-pleasant and could hardly speak english.. I was about to walk out but my wife wanted to stay. The sandwich I got was tiny by any fast food standards and I expected more from a $5 sandwich. The mashed potatoes were as thin as soup. Everything was over spiced with pepper to disguise the original taste I suspect. Over the last 10 years I've only gone to KFC twice, you'd think I would have learned my lesson. NEVER AGAIN!! read more

very disappointed. staff would rather gossip then take customers orders. gravy was watery. would think twice before going to this kfc site again. read more