I've been coming to Herbal Nails and Spa for a while now and consistently have a great experience,…read moreespecially with Lynn. She's been doing my nails regularly and is always super kind, professional, and genuinely pleasant to spend time with. I usually get gel builder, and Lynn is incredibly meticulous about shaping, balance, and getting the color perfectly clean and even. She's also helped me with fun styles like cat eye and chrome, and always goes above and beyond to make sure everything looks just right. If you're looking for someone who really cares about the quality of her work and consistently delivers beautiful results, I can't recommend Lynn enough.

Edit: The Customer Service Rep called me to discuss my review. He ended up giving me a partial…read morerefund because of the issue. He aplogies for the misunderstanding. He asked me if it was the money or service I was upset about. I told him that I was upset at the service. I know the price and understood it was a service. I did let him know that I would still be going to visit my nail lady because I do love her work. So long as she is there I will continue to visit the location. I wish I had read the reviews from the person with her daughter. I went here because my nail lady started working here. I have followed her for over 10 years because she does the best pedicures! I took my daughter here to get her nails done for her Bday and promotions, she is 14. I called in to see if they could take her in at athe same time of my appointment for a full set of acrylic nails. They said yes to bring her. I arrived and reminded them it was for acrylic. I told the nail technician the same thing. She told him the same thing, I hear as she was near my seat and I even went over to see what design she had showed him. Somehow the guy that did her nails did Gel X nails. We did not ask for Gel X as we have that at home and can do that ourselves. Not sure it's was a language barrier but they did Gel x!!! My daughter said she didn't want me to cause a scene in the salon. She is also quite and shy so it doesn't surprise me that she didn't mention. So what I called I was very upset as they charged me $70 for her nails. They ask me why didn't my daughter say anything which I replied, She shouldn't have and it doesn't matter because I paid for the service and I had explicitly told them three times what we wanted, my daughter did too. At the end they did offer to take them off and put acrylic which I said absolutely not because they are fresh but of nails and if we do that it will ruin her nail bed. I did ask for my money back they said the owner would call me back I was adamant to get a response and then there because they had supposedly already alert at the owner. At the end they hung up on me I called back I thought it was a mistake turns out that they are blocking me according to the message from the salon. I am upset and I am expecting a call from the owner as per our conversation before they hung up on me. Very bad customer service and very bad attitude from some of these people. I love my nail lady, she apologized to me on a separate text and I apologize to her because I am upset, but I am so very upset at the salon not her. She did an amazing job on my pedicure as always.

This is my go-to nail salon! The prices are very reasonable, which is why I don't mind making the…read moredrive out here. Yen is my go-to nail tech and she's amazing and always gets my nails done within 30 minutes. I've never had any issues with her work. I've paid over $120 at other salons for Gel-X with designs, but here I usually spend around $50-$60. I switch it up depending on my mood: tip and dip, Gel-X with designs, cat eye, or gel and the pricing is always fair for the quality. Definitely try to go on a weekday during their happy hour specials for even better deals! Also, don't skip the pedicure especially the deluxe pedicure. It's such a nice treat. You get a 10-minute leg massage, hot wax treatment on your feet, and everything is cleaned off with a hot towel. Super relaxing and worth it. Great service, great prices, and consistent quality. Highly recommend!

Update AGAIN because I completely lost another builder gel nail and it's barely been a week! I…read moreended up taking them all of, which they came off so easily as if they were press ons. I've never had this happen especially with builder gel. Very annoyed.

Thank you Vivian for creating cute nail designs! She was very gentle and caring. She even suggested…read morerecommendations to make the nail designs look cuter!

The place had a super relaxing atmosphere and super aesthetic. The people were really kind! Overall…read morea good experience for an affordable price! I got a gel manicure, my only complaint is that my nail feels the gel is really thin and my nail feels like it could chip at any moment and the color options were limited. But, I would recommend this place! I had this review drafted and I'm coming back to say that I got my nails done yesterday, my nails are already chipping and all I did was pick up a hose. I never write bad reviews, but I'm a high school student and getting my nails done is a good portion of my paycheck and I just feel like I wasted it.

Incredible first time experience! Their team was so attentive, they have a beautiful selection of…read morecolors. And they just understand nail aesthetics, loved my French tip pedicure and gel x set! Kim thank you for such a wonderful experience Love the calming ambiance This is my new nail spot

I really wanted to love this place but it just fell short of my expectations given the great…read morereviews below. I had made an appointment with Kim in advance but instead when I walked in, was given somebody else. Overall this place is great for pedicures- the orange pedicure was amazing. But if you're looking for nail art and precision for manicures, I'd say there are better options out there. Take a look at how my nails came out clumpy near the base and splotchy. Not to mention that I needed gel x for one of my nails and the guy angled the nail upwards so now it looks awkward compared to my other nails. I brought this up and he said it's because my nails are turned downwards? I'm not sure what he meant but I've gotten gel x plenty of times and never had any issues like this elsewhere. It's not the worst nail job I've had but it just missed the mark in terms of sloppiness for me. Don't think I'll be coming back unfortunately unless it's for a pedicure.

I've now been in 3 times and it is by far the cleanest salon I've been to in Orange-- hands down…read more They are a bit pricier than others but the quality of the staff and products makes it worth it in my opinion. My gel pedicure lasted for weeks-- and my feet felt so hydrated after. I have gotten two hard gel fills and reshaping by two different techs and they both did a phenomenal job. Not too thick and the shape was spot on. I especially love their hard gel colors and the fact that it isn't just clear with gel coloring-- and it is the perfect amount of nude/natural. Will def be back!

Stopped by for a gel pedi! The staff were so friendly and welcoming (: It was so clean and there…read morewere lots of colors to choose from. Parking was so easy! I will be coming back for a new mani & pedi soon. Thank you so a wonderful experience !

I had a really good experience at this nail salon. At first, I wasn't completely happy with how my…read morenails turned out, but what stood out to me was their customer service. The staff was very understanding and willing to fix the issue without any attitude. I ended up staying, and I'm so glad I did because the final result came out exactly how I wanted. They were patient, attentive, and made sure I left happy. It's not always about getting it perfect the first time, but how a business handles it and they handled it really well. Overall, great customer service, high-quality work, and they truly care about their clients' satisfaction. I'd definitely come back and recommend them to others.

The worst nail salon experience ever. They use really cheap quality gel polish, which is already…read morepeeling and chipping after a week on my real nails. The polish is so bad, it's making my real nails break off completely and they aren't even that long. The nail tech had a really bad attitude when I asked her to fix something. She cut my toenails crooked. She was blaming me for moving. Untrue She got a big tip but was so rude and declined it and said I don't want it. Huge attitude and the business owner has no idea how to run the business. With how poorly it's running, it won't last long until things change. Not coming back here again.

The total bliss package was totally worth it! Very relaxing environment and kind staff!read more

I had Valerie and she was so amazing! The place itself was so pretty and relaxing We were given…read moremimosas and added the foot massage perk, it was my first going to a head spa and I enjoyed it very much, will definitely come back!

After trying countless nail techs, I finally found Brian! He is knowledgeable, takes his time, and…read moredoes a great job for Gel x and fills. My first set lasted an entire month with no chipping or lifting.

This is my birthday set I love it so much they were so kind while doing my nails I highly recommend…read morethis nail salon

They were extremely detail oriented and gave me the best manicure I've ever had. These are the only…read morenails I've ever had that have lasted longer than the standard 2 weeks. I am HARD on my nails and they look phenomenal.

I came here a few times through classpass and always enjoyed my services, but today I came in and…read morehad Mary and omg she was amazing and so fast! I wish I could show you a photo of my nails before (from a different salon) but she absolutely saved my nail shape and understood exactly what I wanted. I highly recommend this salon. I got builder gel fill, a tip on a broken nail, and chrome all under an hour. The salon is also always clean and positive energy.

I can't guarantee every nail salon lives up to the hype--but Luv Nails truly does…read more I've been coming here consistently, and Michelle and her team never miss. No matter what inspo photos I bring in, they recreate my nails exactly how I envision them--every detail is on point. They work quickly without sacrificing quality, which is rare. The results are always beautiful, clean, and long-lasting. What really sets this place apart is the experience. Michelle goes out of her way to make my daughter feel welcome whenever she comes with me. She'll play with her, let her join in during my spa pedicure, and make her feel just as pampered. My daughter actually looks forward to coming with me--that says everything. And you can genuinely tell Michelle wants every single client to leave happy--because it makes her happy. That level of care and customer service is hard to find and makes all the difference. Also, she fully indulges my C-drama obsession I once asked for pheasant feather details inspired by a Marquis' headpiece, and she made it happen flawlessly. Who does that?! She's the best. The entire team is hardworking, kind, and truly dedicated to what they do. I always leave feeling taken care of and loving my nails. I love coming here--and honestly, you will too.

Michelle always delivers with the nails! Can't get over how good the cat eye nails came out!read more