I just got ripped off here. 50' of nylon braid 3/8" rope. Over $75!!!! Should've used amazon $44…read morefor 100'!!!of 1/2". This is ridiculous! Will shop amazon first from now on!!

Erica's attitude was absolutely horrid to me today when I asked her if they carried a product and…read morewhen I said addressed her attitude and said I just asked if you guys carried it she said "I can go and fuck myself and hung up"

Mike did a wonderful job! I really appreciated the time he took during drop off to get my dog to…read morewarm up to him and we went through a thorough consultation!

I was going to give four stars since there were a couple of glitches, but the staff at BIYD made up…read morefor them by being helpful, courteous, and friendly to my son's dog (we're dog-sitting) and me. The first time I went was at 5:30, thinking I had until 7 pm to get the DIY wash done. I was told the store closed at 7 pm, BUT the DIY dog wash closed at 6 pm, so I only had half an hour. I knew that wasn't going to be enough time, so we left and came back the next day, much earlier. The staff was empathetic and very nice both times. The wash went well, and the staff was super-helpful, equipped with towels, a choice of shampoo (or bring your own if you like), and clearly articulated instructions. The water was hot to the touch. I was told a new water heater was to blame, but if I waited a minute or two, the water would cool off and become warm, which it did. My pup was not pleased at all with the "blow-dry" setup. It is a loud shop vac with hoses extending through the drying bays. We politely aborted that part of the process. It was actually okay, since we had enough towels to get her 90% dry. I was happy with the outcome.

This was my first time walking into this store and never walking back in there. The puppies had no…read morewater, cages are full of poop from inside to outside. The kittens are 3 in one with the litter box, food and water taking up the whole cage. Both of these animals were not moving looked at their mouth it was super white. Bunnies, ducks and chickens were all full to the brim with animals. Birds were so stressed they were biting the cage so bad experience don't buy from here u less you want to deal with a lot of vet bills

The conditions of the animals in the store is deplorable. I came in the store and found a 4 week…read moreold kitten that I could not bear to leave there in the conditions it was in. No heating pad or blankets, just a wire cage with newspaper. Getting fed wet food for adult cats not even a kitten blend. The store associate said her siblings had already passed and they had not sought out any veterinary care. Upon taking the baby home, she was infested with fleas and covered in flea dirt. I probably removed 30 fleas from her tiny body. Unfortunately, despite my best efforts She passed away a few days later. I'm begging the owners and the workers of this store to do better. These animals deserve so much better. I'm absolutely heartbroken.

I have now been using Reef Dr. for 2 years. I can promise you that the following statements are…read moregenuine: they're consistent, thorough, and knowledgeable. Lastly, but more importantly, the Reef Dr is a business. This isn't some kid doing water changes on your 5 gal guppy tank. This is the Reef Doctor.

Very knowledgeable and geinuenly helpful in creating the perfect tank for my fish. Ari really…read morecares and helped me turn my vision into a reality for my fishys now tricked out home.. Ari really listened and helped me find piceses that are a perfect fit for my clown and puffer fish. He knows his stuff, in regards to what differnt types of fish like and need in their environment to thrive. The best part, is that Ari helped me keep the price extremly reasonable and taught me how to up keep my tank and keep it looking clean. You can tell right away that Ari is passionate in his craft. I'm so happy I met him and want to say thank you again. I'm sure he can help you too, and I'll definitely be going back to see the doctor himself.

Staff is friendly and knowledgeable. They don't mind educating you so that you are making the right…read morepurchases and always have great deals for new fish hobbyists. The only downside is you will likely end up a major fish person with many aquariums this is a fun hobby!

We found a large selection of fish and equipment! The team members were fun and informativeread more

I'm taking the time to write this review for two reasons: the business, the owners, and the staff…read moreare awesome; and to offset a one star negative review that is obviously completely unwarranted given my wonderful experiences and that is dragging down what should undoubtedly be a 5-star across the board rating. The owners treat you and your pup like family. They take the time to listen and understand your exact needs. Then they follow-up throughout the day with phone calls and text messages to ensure the requested service is exactly to you (and your dog's) liking. The groomers are top notch with precision and compassion. And everyone is considerate of appointment drop-off and pickup times, understanding the importance of timeliness in today's busy world. If I could give 10 stars I would. Keep up the fantastic work and service!

Michael and his wife Rachel are truly the best! From the moment you walk in, it's clear they…read moregenuinely care about the pets they serve. They treat our sweet dog like family and always ensure she leaves squeaky clean and looking her best. The level of attention, professionalism, and love they show is unmatched. It's rare to find a groomer who combines skill with such tender loving care, and we're so grateful for everything they do. Thank you, Splash and Dash Scottsdale, for taking such wonderful care of our furry family member -- we wouldn't go anywhere else!