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The Fetching Dog

4.2 (75 reviews)
Open 10:00 am - 6:00 pm
Updated a few days ago

Services - The Fetching Dog

Pet adoption

Pet physical or wellness exam

Pet vaccinations

The Fetching Dog Photos

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Reviews With Photos

Kelly K.

I just took my 9 year old Chinese Crested in to get groomed for the first time and am very happy. Becci really listened to what I wanted and even asked for pictures of what he looks like when groomed. He's not the easiest guy as he hates water, brushing and being away from me, but they did a really great job. When I picked him up, he looked and smelled great and everything was done exactly as I asked. I also really liked the merchandise available in the store, lots of cute harnesses, toys and a nice selection of food and treats. Having recently moved to AZ, I'm thrilled to have found Fetching Dog for my little guy!

My roady loves this place and everybody is Very friendly, prices are good, new owner is very knowledgeable and staff does an awesome job. My four legged friend love it

3 fluffy clean pups and 2 happy owners! We used the self wash and it was wonderful!

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14 days ago

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2 months ago

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1 year ago

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1 year ago

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2 years ago

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8 months ago

great service Megan was great store is very clean nice atmosphere great time excellent products everything available

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5 years ago

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3 years ago

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8 years ago

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5 years ago

Great clean pet food and treat options. Lots of variety. Super knowledgeable and helpful staff!

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9 years ago

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6 years ago

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4 years ago

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6 years ago

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9 years ago

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8 years ago

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13 years ago

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12 years ago

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11 years ago

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11 years ago

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6 years ago

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12 years ago

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11 years ago

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14 years ago

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8 years ago

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10 years ago

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7 years ago

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12 years ago

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Page 1 of 2

Ask the Community - The Fetching Dog

Review Highlights - The Fetching Dog

Kosmo's Doghouse is a great place to bring your pet for a self wash or drop them off and they'll do it for you.

Mentioned in 13 reviews

Read more highlights

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My Pet Market

My Pet Market

(43 reviews)

Will definitely not be returning to this store. I've had two bad experiences.First, I purchased a…read moredog carrier they assured me was airline approved. When I got to the airport, my dog was denied boarding because the carrier was too large. More recently, I bought a bag of my dog's food here. As I got toward the bottom of the bag, I found multiple small branch like objects, then realized they were moving. They were worms. I have a video and had to throw the rest of the food away. I tried calling the store twice with no answer, then emailed. Joe confirmed my purchase but never followed up. When I finally reached someone by phone, I was told I needed to bring in the worms and remaining food, even though I had already thrown it away and my video proof wasn't enough. Due to the lack of customer service, I won't be coming back.

February 28, 2026, 11:30 am. Cute store, a bit overpriced, but the sticking point for me was…read moreNonexistent Customer Service & Rude Employee. I don't mind paying a little bit more, but I do mind paying a bit more for zero customer service & rude behavior. Their employee screamed at me for opening a halter in a bag that apparently had not yet been inventoried. It was sitting in a basket on the floor right next to all the other halters. How was I to know it had not been inventoried yet? There was not a sign saying, "Do not touch these halters. They have not been inventoried yet." Don't leave a basket full of inventory laying around! Instead of screaming at me she could have provided customer service. She could have asked if I needed help. Offering customer service rather than screaming at your customers is much better I would imagine and I would not have left upset. There was no harm done by opening the bag. I might have even bought it. I do not like to be screamed at especially for No Good reason. My Pet Market Senora, you've lost me as a customer. I will not be back.

PetSmart

PetSmart

(92 reviews)

While I have run into various PetSmart locations quite often for treats, this is my first time that…read moremy wife and I have gone into this particular store. As rather new pet owners, we enjoy learning something new every time we visit a PetSmart location. We don't take our new golden doodle yet as she is still quite a bit reactive when other dogs are around. But we do look forward to the day when she can join us and pick out her own toy or treat. Today, we were only stopping by to look for a specific type of collar or martingale, and while we think we found it, we are not 100% certain if she is a small or medium size, so we'll need to come back. We also ended up walking around the store looking at other supplies and getting a sense as to what the deals and special offerings are. We also enjoy using their app and Treats Rewards loyalty program (https://www.petsmart.com/treats-rewards.html). The employees are helpful and quick to answer all of our questions. PetSmart has so much more than we initially realized. Their pet services including grooming, pet classes, hotel boarding, doggie day camp, vet care, adoptions, pharmacy, and a learning center. Featured options at the store include their outdoor shop, new pets, curbside and in-store pickup options, free same-day delivery, saving with auto-ship, fan shop, and gift cards. The Treats Rewards loyalty program is free, and you can earn and redeem points when you shop along with personalized offers. Once you've spent $500 or more, you receive a new tier, and after $1000, you receive the highest tier. Now, you can get an invitation to an annual recognition event and a holiday gift if you make it to the two higher tiers. When I first created my profile, I even received 1,000 points and could immediately use it for a few dollars off my first purchase. We certainly plan on going back soon to at least one of their locations!

Probably should have listened to the reviews before my dog came home with multiple cuts. Groomer…read moreclaimed to have barely cut his tongue..? Not sure how management hasn't gotten involved

PetSmart

PetSmart

(69 reviews)

While I have run into PetSmart before for treats, my wife and I now frequent PetSmart as new pet…read moreowners. With their holiday sales and events, I wanted to swing by and stock up on food toppers for my golden doodle. We haven't been to this location before but happened to be nearby and ran inside for a quick visit. It was easy to find my item, and there was no line up at one of the registers. The toppers were on discount, and I also had a coupon which was able to be stacked. I also saw staff members walking around should I have needed help. There was also an event taking place at the time. We also took a few minutes to look around the store at other supplies and getting a sense as to what the deals and special offerings are and how to use the app and Treats Rewards loyalty program (https://www.petsmart.com/treats-rewards.html). Pet services including grooming, pet classes, hotel boarding, doggie day camp, vet care, adoptions, pharmacy, and a learning center. Featured options at the store include their outdoor shop, new pets, curbside and in-store pickup options, free same-day delivery, saving with auto-ship, fan shop, and gift cards. The Treats Rewards loyalty program is free, and you can earn and redeem points when you shop along with personalized offers. Once you've spent $500 or more, you receive a new tier, and after $1000, you receive the highest tier. Now, you can get an invitation to an annual recognition event and a holiday gift if you make it to the two higher tiers. I received 1,000 points for my profile completion, and I immediately used it for a few dollars off my first purchase. We certainly plan on going back soon, especially with our new family member! We may even journey back to the area of this store after the positive experience we had today.

My pup always gets 5 star treatment with a special treat at checkout.... Attendants are always very…read morenice and the store is always stocked with items my dog needs

Pet Food Depot

Pet Food Depot

(20 reviews)

Good selection but out of stock on multiple sizes of things. I was able to find one thing I went in…read morefor and couple other things. I tried asking questions about supplements for skin and coat for my pitbull but the gentleman didn't seem to know. I found some of the things I was looking for; pretty good selection of items . I didn't spend much time looking at the entire store. He did say they could special order sizes of things they may be out of!

Update 12/25/22 Thank you to the owner for making it right…read more My favorite pet store was out of a particular brand of food my dog eats so I decided to go and try out pet food depot and what happened to customer service?? When I walked in the employee behind the counter was eating his food, and I asked him if they carried the brand of dog food I was looking for. He nodded... He did not put his food down to show me which isle it was on he didn't even point. I decided to use my 15%off treats from Yelp for checking in so when I go to the register why my dogs food and my dogs treats, I show the cashier the coupon and after he tells me the total I ask him if he applied the coupon and he says yes. Well math is not my strongest subject but I know for sure he did not take the 15% off so after I pay for everything I take a look at the receipt and of course the coupon was NOT applied.I told the cashier that the coupon was not applied and he just looks at me. The guy didn't even offer to refund nor apologize!!! What happened to customer service???

Puppies N Love

Puppies N Love

(89 reviews)

me and my girlfriend just came into play with some puppies because we've driven by here multiple…read moretimes and finally stopped in. Cam provided 5 start customer service while also juggling other families and crazy puppies. We will be back

I am filing this complaint against Puppies N Love regarding the sale of a dog that, in my…read moreexperience, was affected by serious hereditary health issues that were not adequately addressed after purchase. I am requesting that this matter be reviewed because I believe the business failed to provide fair and meaningful resolution despite the significant financial and emotional hardship that followed. After purchasing the dog and bringing it home, we learned that it had major medical problems that ultimately led to more than \$8,000 in veterinary expenses. Both our veterinarian and the surgeon advised that the condition was hereditary. Despite receiving this information, Puppies N Love has not, in my view, accepted appropriate responsibility for the costs associated with the dog's condition. Any assistance discussed appears to be limited to store credit rather than meaningful reimbursement for the substantial out-of-pocket expenses we have incurred. I am also concerned about the representations made during the sales process and the company's warranty practices. At the time of purchase, we were given the impression that the dog could potentially be bred or shown, which suggested a certain level of health and suitability. Because of the dog's medical condition, those options are no longer possible. This has caused me to question whether the dog's health background was fully disclosed and whether the information provided at the time of sale was accurate, complete, and responsible. As a result of this condition, our dog now requires two surgeries and may face a diminished quality of life at a very young age. This experience has been emotionally distressing and financially damaging. Through this complaint, I am requesting a fair resolution, including meaningful reimbursement for the veterinary expenses related to the hereditary condition, as well as accountability for the manner in which this sale and its aftermath were handled. I believe consumers deserve transparency, accurate disclosures, and responsible follow-through when serious health issues arise after the purchase of a pet.

The Fetching Dog - petstore - Updated May 2026

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