Service is very slow and forgetful. Waitress kept forgetting our drinks and sides then disappeared for a bit and left our table wondering where the hell our orders were. read more

Great place to watch a game. Great food and atmosphere. We love this place and highly recommend

The manger at kickback is Smart ass my is wheelchair couldn't get on his car yesterday we asked him if asked petson own other car if move it his apply his not meter maid it was i problem this manger need be fried read more

Food is mediocre at best. Service was decent. I got a Long Island and it was pretty good. Been here twice, as I will always give a restaurant a second chance...I feel for the price there are way better options in the area. read more

Stopped by Kickback Jack's for lunch today. The restaurant has a nice atmosphere, and their TV setup is fantastic for sports fans. I can't remember my bartender's name, but she was great! I ordered the Mozzarella Sticks and Chicken Tenders Platter. The food came out quickly and was hot, but was just your average sports bar fare. I'd give it a 4 or 5/10. Chicken was sort of dry, mozzarella sticks were tasty enough but nothing special. Overall, it's a fun environment with good service but the food was meh and leaves something to be desired. read more

i love kickback jacks usually but you guys might wanna check you're cheese/fries. all my friends got mildly sick and that's all we had there. i now have food poisoning and have been throwing up for almost 12 hours. usually don't have any issues at kickbacks but that could be an issue in the future read more

I LOVE this spot for all sports events! The place is spacious with a TON of TVs. The food is great. The prices are affordablet! I love the seasonal options in appetizers. The GRILLED WINGS are the BEST on the menu! They have great prices on all drinks. The kitchen is fast with orders and the staff is always friendly. read more

Good food, good service, and a good beverage selection. I have always had a good experience here. The menu is diverse to meet about anyone's preferences. read more

Not sure what the negativity is about. My wife and I have eaten here several times and the service and food was exceptional. Yes a little crowded at times but the staff are professional and working very hard. Our new favorite spot. read more

$5 burgers with an excellent waitresses Marissa... Could not get better. Beer at $3 ....will definitely be back! Service .... Food ...and beer was on point! read more

Standard sports by with slightly better than average bar food. We ate at 6pm and the music was as loud as it should be at 10pm but not during dinner on a Sunday evening. It made it less than an enjoyable experience. read more

Nice sports bar atmosphere... mediocre food....absolutely terrible customer service. Sat at the bar and not one smile or friendly greeting to be had from the girls behind the bar. They all seem to be angry and irritated. Not a very inviting atmosphere. Many more places that offer better food and friendlier service for a better price nearby. The only smile or sense of welcome and friendliness is when you ask for your check and it's tip time. Disappointed read more

Wish I could say nice things but the whole experience was not too pleasant. I've given the restaurant a few tries to improve my opinions but still not for me. Mediocre food. Slow staff. Might as well go to Buffalo Wild Wings down the street or the new Outback. read more

Always a great place to eat except today. The outdoor bartender, Kristie, had a very bad attitude. She needed to be sent home early. I talked to other employees and they said she was not speaking to them either. Manager didn't seem to have a clue but was appreciative that we let her know. Other than that an great place to visit. read more

The service was great. Our server not was polite, but also kept us up on the progress of our order. They have chili on the menu, but be warned, it is actually chili beans. So if you order a burger, or anything else with chili, it will have beans in it. It is good tasting though by itself, or with nacho chips. But not on burgers. Pricing is high (like high end steak house) but the food needs work. I got the grilled chicken plate. It was two small boneless, skinless breast with bland flavor. The outside was burnt on one side of each, but where they each were thickest, they had pink. That indicates that they were raw in the center. If I sent them back, they would have burnt them even more. I was supposed to get an extra order of fries because I didn't want broccoli or baked potato. Only got 1 order, and most of them were burnt. My brother got a 10oz steak. It didn't have any seasoning on it. The order was medium. It came out rare. He sent it back. They brought out a different steak. This one was over-well-done. The outside was burnt. He got fries with his, and only the small fries were burnt. He then ordered a slice of cheese cake. For the price, it was way too small. The width at it's widest part was less than the width of the fork used to eat it. At that price, we could have gotten a whole cheese cake. Overall, I am not sure if I would ever go back again. read more

The food is gross. The chicken in multiple people's meals were chewy and watery. It look like frozen chicken. Some people were sick for the next 2 days after eating here. read more

Came into eat today with my coworker. Both of us have many years of restaurant experience and I have to say we were really disappointed with the visit. We sat at the bar and we were greeted quickly with a smile which was really the only highlight of our lunch. There were only 10 people sitting at the bar with 3 people working the bar and it took far too long to order our food. After finally waving down a bartender we put the food In only have part of our order missing. I got a wrap which was decent but those fries were over salted and tasted disgusting. Hopefully this place can improve but for now I would only come back for a beer, nothing more. read more

I had lunch for take out from Kick Back Jacks last week and it was great chicken strips were crispy and the lettuce in the salad was nice and fresh. I stopped in the other day with a friend to have a beer at the bar it met all the proper marks, beer was cold, tasted right( you would be surprised how different beer tastes when they clean the lines frequently) service was great the bartenders were friendly and quick. We were sitting there and somehow an order nachos got put in and the offered them to us at no charge because the order was wrong the plate was massive. We didn't take them because we didn't have time but a plus for at least offering them at the bar. The bar had a ton of TVs and it looked like they do the beer towers, I will be back with the wife to try out more of the menu sooner then later. read more

Horrible experience!!!!! Sirloin steak served cold and extremely rare - grilled chicken entree chewy, both baked potatoes cold , butter didn't even melt. Manager extremely unprofessional- will never go back . Tried to speak to manager on duty on my experience, shrugged his shoulders and walked away. Beer was cold - my dog enjoyed the extremely rare sirloin. read more

Do not leave home for this pizza.....rather drab. Dominos will deliver better to your door. Village Inn would be a much better choice.

Loved the food and service was great. Waitress was very friendly and the service was speedy! Will come back for sure!

My boyfriend and I love this place! We frequent Kickback Jacks a lot! There are drink specials everyday which is one of the main reasons we keep coming back. You have to try the spinach dip,it is to die for. For dinner,I recommend the asian chicken wrap. I've noticed the bartenders really have knowledge on what is good and what to try. The staff is always kind. Many of them recognize us and remember what we order! We love Ashley and Martha who are bartenders. Bethany is always sweet as well. Occasionally we see a manager or two cross our paths. They always are kind and seem as if they enjoy being there. So you gotta give this place a try! read more

We live about five minutes to the restaurant. Since it opened, we came two times my husband food was alright, I ordered chicken wings and two times I walked out and was so, so, so disappointed because the first time was soggy and the second times we came it was over cooked. Too dry!!! Never go there again. read more

I've been to KBJ several times since I last reviewed. The food quality is pretty consistent, I tend to get the grilled BBQ wings or chicken tenders. The biggest issue I have here is with the service. A lot of the servers don't care, and they can be bad about remembering any changes made to food, even if I see them writing it down. Our best service has been with Brandi and Anna, so I would recommend those ladies if you want attentive service! read more

We went to kick back jacks this evening. We order dinner and added a salad for $2.39 . When we got our check they charged us 3:69 for each salad. That is an extra $2.60 that we were charged. just be aware when you order dinner to check lyour check stub. We asked three different waitresses walking around and they said it was a substitute for potato which it says nothing like that on the menu it says add a salad for $2.39. The Manager Sean fixed the error after about a half an hour of waiting for the waitress and him to take care of the problem. He said they would bring it up at their next meeting we will try it again in about a month. read more

Got the burgers and they were perfectly cooked and really good! The sweet potato waffle fries are amazing! Place was clean , service was prompt and food priced well. We will go back! read more

I've tried this restaurant 3 times since it opened. All 3 times, I've had to send food back. The last time was a grilled chicken sandwich - the chicken was so tough, I couldn't bite it. I tried cutting with a knife and fork ... was finally able to cut off a bite. But couldn't chew it, plus no flavor (and it was supposed to be marinated). Waitress apologized and offered me a different sandwich. I asked for a fried chicken tender sandwich. It was still dry and tasteless, but I managed to eat a few bites. But the worse thing??? The manager was notified, but he never came to talk to me. The place wasn't busy, so he didn't have an excuse. Kickback?? Won't be back!! read more

Absolutely disgusting, ate here for the first time Sunday and found a bug in our drink the only thing that was done was the drink was taken off the bill, no apologies from any manager nothing, it's one thing to find a bug in your food but it's another to be completely ignored by management! read more

Really enjoyed my first couple of times eating here. The. Tonight tried a drink special The Gummy Bear the first drink was great second drink I sent back tasted like cough syrup then it came back just as bad if not worse than the second so I paid for two drinks and only drank one. If you're going to recommend drinks and have them on a drink menu make sure the bartenders can make them and know what goes in them. Was told it's alcohol so it couldn't be take. Off the bill it was obvious I didn't drink it. Will not be back again that's very poor business. Charging for drinks that are in no way drinkable. read more

Food was mediocre, except wings were pretty good. Waitress had an attitude when I mentioned my beer was substantially short due to too much head on it. She said she went to "brewery training", whatever that is and that they are trained to put a 1 inch head on all beers(mine was about 1.5 inches). I let the beer foam subside without drinking it and showed it to her and told her I felt like I had been shorted, she quickly replied that I had not been shorted, and when I said I felt like I was shorted, she said "no you weren't". I let it go, tipped her 20% and spoke to the manager about it as I was leaving, and he stated that his bartenders are trained to put that head on the beer and they will continue to do so. I asked him if I requested "no head" would that be honored. He said no it wouldn't, since it was their policy to put a large head on the beers to bring out the beers aroma. He offered nothing representing making the customer happy, so I told him we would never come back, he replied "fine, then don't". I was not argumentative or loud, nor was he but he exuded an attitude of " I wish I was somewhere else"....me too buddy...I was wishing I was somewhere else and was wishing he was somewhere else. Funny thing is if he or the waitress had brought me a glass 1/8 full to add to my short beer, the whole problem would have disappeared. It's called customer service. I may not be right but I am the customer so tolerate me and I'd be back. Not to this place though. read more

Excellent food and great service. Enjoyed the onion strips and had a large portion of flounder and fries. Looking forward to going again.

Went here for dinner last night with friends. First snafu was an issue with drinks...after waiting 15 minutes, our drinks were brought over for 3 of us, the 4th person was told "we're out of that beer" and server walked away! Two of us ordered ribs, the other two ordered buffalo chicken wings. Both plates of ribs were so overcooked and dry that the meat just cracked off of the bone. We complained and the server brought out two new plates of ribs....not much better than the first plates. The worst ribs we've ever had. Guys said the chicken wings were good tho. The rib dinners were $17 which is too much for poor quality. They did take $9 off each rib dinner since we went back two plates of uneaten ribs. This is definitely more of a drinks and appetizers place, it's loud and difficult to have a conversation with anyone. read more

who manages this place? rules one day are completely different the next. even the 'bosses' don't stand by their word. do yourselves a favor & take your business somewhere else. complete. waste. of. time. read more

Was our 2nd visit here. We were seated and waited 10 mins for someone to take at least a drink order but alas no one did. We watched another family get seated and have their drink order taken before all 4 were seated. The place was half empty and moderately busy. So, we got up and left. Don't think anyone noticed. Off to Duckworth's we go for some level of service. read more

Today was our second time eating here and unless I missed something, I wasn't aware this place was competing with HOOTERS. I thought the first time was just a fluke but man was I wrong. I mean the waitresses wear shorts that you can literally see the bottom of their butt cheeks and shirts so low cut you get a full view of everything. For a "sports bar" that might be great, but for a "family restaurant" DURING A LUNCH SERVICE ON A MONDAY, I don't find this acceptable. If I wanted to take my son to that type of atmosphere I would have went elsewhere seeing as how the service and the food was horrible. When we saw our waitress she only said what she needed to. She was not "friendly" in the least and only "fake" smiled when she had to, not to mention we waited entirely to long for our food for them not to be that busy and there was only 2 of us. Then the food... I had the new cheddar grilled chicken sandwich and left half of it and the tiny tips of so-called fries, on the plate because everything was dripping with grease and tasted like it too. Not to mention the chicken itself was horrible. You could plainly tell it had been frozen previously. NOTHING fresh about this place. Disgusting!! My son had a cheeseburger and even his wasn't good. It was over cooked and again tasted like the grill hadn't been cleaned in god knows how long. There's a reason this place only has 3 stars... I won't be back, that's for sure.. read more

Been to KBJ'S Many times. Outdoor bar is nice but on our last vist management refused to close doors over 50 - 60 degrees even when the wind is blowing and real feel was in the 40's. Drinks are price too high food is good but staff doesn't offer much flexibility with the menu. On half price wine day (affordable) my date an I were refused a bottle each and we drink two different kinds of wine. Pretty much a violation of NC ALE happy hour laws. Black headed girl was MIC that day. Watch her give the directive to the bartender. She has had an attitude with me since she unprofessionally told my girlfriend at the time I was there with another women. read more

Wings were tasty but so SMALL I had to order a second 10. I shouldn't need to do that. Not worth it!

Worst server/ bartender experience ever! They are rude and inconsiderate, all of them look confused. When I placed an order, it came out wrong. Having to ask for the same thing multiple times makes for a bad experience. The bartenders only know how to open a beer, they can not make mixed drinks to save their life. The servers can never remember your order. And once you ask for a manager to have it corrected, it still comes out wrong. The management, servers and bartenders, need better training. They will stare at you and never come to your table, and sit on their phones the full time. read more

We've been in a few times. The food is okay. But today especially was our last time visiting. It may be because I'm a server as well, but when the restaurant is half empty and we have 3 different servers walk by us, including one lounging at a table and we sit there for 10 minutes and no one speaks to us.. that's a red flag. I usually give the benefit of the doubt to people but I could never let a table sit there for longer than 3 minutes before greeting, or helping out someone's table by getting them a beer. Just felt this needed to be addressed which is why I'm giving such a bad review. read more

First, this place was built for crowds and as of now, they don't handle huge crowds with finesse ... probably because they just opened a few weeks ago. On my first trip I had their wings and I must say they were very good -- impressive even! I had lunch on my second trip and I had a burger and again I was impressed. The first trip was at dinner and they were busy. We got good service -- not great, not perfect, but good enough. The lunch was late and the crowd has subsided so I got very good service. This is a good place for your lunch bunch and the food is actually pretty good for pub food, hence my 4 stars. read more