The service at Heritage is phenomenal, I have been coming here for years! Kayla is always attentive…read moreto my needs, and makes my hair look consistently amazing. I have had many services, including Hair Extensions, Keratin Hair Treatment, haircuts, hair color, light, dark and everything in between. The vibe is casual and fun, and Kim and Becca do incredible work as well. It is always a good time at Heritage, I highly recommend it for any hair needs you may have!

Excellent work. Good pricing. I really enjoyed the entire experience and my hair looked great!…read moreThank you!

Skip. Pass. Go Elsewhere. Inflexible. Narcissistic. Bossy. Difficult to work with. Tiny shop with…read moreinferior tools products and scheduling Instead go to IVO Salon in Campbell H17 @ Hamilton/Bascom. Excellent service better salon, more equipment better products nicer people and better prices Scheduled a hair cut with consultation for a color for my son. We live in Saratoga however lived in Santa Cruz and Santa Cruz Mountain area for 15 years so always looking for a good reason to go over the hill. Precious did not provide exact location details for the first visit. Had no idea this location was so hard to find on first try. I've been to the Hemp clothing and Sports Apparel hemming location 10 years ago, but unless you know EXACTLY where it is in this complex, add 10 minutes to driving around in circles We arrived 15 minutes after. I know I know, late. After driving in circles I dropped by son off with his friend so they could try to find it on foot. They ran around and in/out of buildings and were directed by another business how to get there. Before I got there, Precious had told them (they are both teens) that said its too late to be seen for a haircut and she would only give a consultation. Anyway once I found the business, my sons friend approached me and she said that Precious was turning him away but will give him a color consultation. I was shocked. Yes it was My bad, We were late. I just didn't think she was going to be so rude and blunt and hard lined about it. She did not even call her next appt to ask them arrive 15 min, so she offered my son only a color consultation. She was headlined about it even when I explained CoVid is more hectic than ever with work, driving over the hill, no directions had us driving in circles and running on foot. Nothing. The place is very tiny and forget about an additional person being inside. I did not know that either. She could have said "sorry" but that is definitely not her personality. The wind was blowing pretty hard and it was cold waiting outside Anyway, when my son came out from color consultation she gave us two options. 2 weeks from now for haircut or 3 weeks from now to do cut/color. We preferred cut/color. She told us Feb 24. My son said that is my birthday, Precious said "well you can sit in the chair" I asked for other options. Precious said "2 weeks for cut" Clearly Precious ONLY wanted us to take the date of my sons birthday. The 24th. We made it clear we had plans and it's my sons birthday. Precious was inflexible. So we scheduled Feb 24th, my sons birthday. He moved a few birthday plans to Tuesday Feb 23rd so he could accommodate Precious, not the other way around. So here comes a short 2 days before and Precious texts him to move to cut/color from Wednesday 02/24 (His birthday) to now Tuesday 02/23 - the date that he changed his his rescheduled birthday plans to accommodate her. Precious expected us to be accommodating and flexible while clearly she is not. Precious was dismissive on our scheduling, driving over the hill, WFH during CoVid and birthdays but when it came to HER needs, she somehow thought they were valid and meaningful but ours were not. Skip this establishment. Truly.

Precious has been doing my hair for about a year and a half now and I always leave feeling so…read morebeautiful and taken care of. She listens to exactly what you want and takes into account your individual hair texture. Always get so many compliments on my hair. Concrete Rose's management is also absolutely wonderfully. If you're able to get an appointment with any of them, you'll never look back!

Kelly has been my hairdresser for years. She's ambitious and energetic in all her endeavorsread more

Kelly is the best hair stylist I have ever had no only does she make you look great, she makes…read moregoing to get a hair cutt entertaining. She is funny, a good listener and makes you feel like a million dollars. I highly recommnd her. You will have a great time and come out of her shop looking better than ever. Over the years of going to her I feel like I am more than a customer, I am a friend and there is no better friend to have in Santa Cruz. Everytime I see her she puts a smile on my fave and makes me laugh. She is a gem

Cat (Catrina Ballou) has been doing my hair since 2001. When she moved to Angles Salon, I followed…read moreher because I cannot imagine going to anyone else -- Cat is the absolute BEST!! If you're looking for someone that knows her stuff, when it comes to color and cuts, she's your gal!! Cat's reliable, friendly, knowledgeable about hair products and color, not to mention, the salon where she works is conveniently located on Scotts Valley Drive. Look no further, the next time you want to get your hair done, call Cat -- you won't regret it!! She's AMAZING -- I love her!! :)

The salon is clean, modern and cute. They are very reasonably priced and well worth it. Kimmie is…read morewho I see and she always does a wonderful job!

Danielle is amazing! Great conversationalist and really listens to her clients. I would highly…read more recommend, and have, her as a stylist. She's a great person too!

I got really lucky when I found Danielle. Not only is she extremely talented, but extremely kind…read moreand honest. She's been doing hair for 20 plus years, so she knows her stuff very well. She is a perfectionist, like me, so she strives to get it right the first time, and wants you to love it and nothing less. I love that she is efficient. I'm in and out of the salon in no time, which is very important when you got ish to do! P.S. She rocks the best hair!

Sarah did an amazing job on my daughter's hair! My daughter's very long and thick hair has been put…read morethrough the ringer going from bright red hair to blonde. By the time we came to Sarah her hair was brassy, different colors of orange/blonde plus outgrowth! Sarah took the time to figure out a plan that would make my daughter blonde without causing damage and would be cost effective. I appreciate Sarah's knowledge of all things hair, and she works with you to give you what you want at a reasonable price! And on top of it all- she's fast!! I highly recommend her to everyone!!

I reached out to Sarah regarding a spray tan, and she went above and beyond to provide adequate…read moreinformation! I reached out to her during non-business hours and she promptly got back to me. She is extremely knowledgeable and her customer service is 10 out of 10!

This is such a lovely salon. It is welcoming, clean, bright and everything a hair salon should be…read more And my hair stylist, Marissa, is seriously the best!

Always excellent hair color and beauty products. I am…read morealways happy to have found this high class Salon.

Rebecca has been cutting my hair for years. I always receive compliments on my haircut after each…read morevisit! She is very talented at styling scissors, which I much prefer to razor cuts I have received at other salons. And my hair always looks good after 4 or 5 weeks which, given my unruly hair, is amazing! In addition to being a consummate professional, Rebecca is also a pleasant person and great conversationalist. I always look forward to my visits to Pacifica.

I love Rebecca and her artistry with my hair. I came to her after my previous hair stylist retired…read more(whom I had been with for 15 years) and I wanted a major change in cut and a minor change in color. Rebecca has partnered with me to create a hairstyle/look that I love and that takes me about 5 minutes to style and I have never gotten so many compliments on my hair. I showed her a picture and Rebecca took that idea and made it work on my hair. She's a genius -- if you want hair that truly suits you and your lifestyle, come see Rebecca!