Why don't I come here more often !? Rich, creamy and delicious! The ice cream is out of this world and the service was amazing. We went at the end of the day for a after dinner sweet scoop. I forgot that they have so much more than ice cream. Candies, fudge, cakes, shakes and more. They give you samples of the fudge and some of the candies. Also the ice cream of course. We tried a sample of their seasonal lemon fudge and it was so yummy, full of creaminess and great lemony flavor. My friend and I both had the cappuccino chocolate chip ice cream. I had a cup and she had a sugar cone. So good !! I loved the chocolate chips were chunks . Great at the end of a hot day. The girls who worked here were so sweet and friendly , gave my friend a sample of their caramel as it was her first time going there. They were very good at their job ! The place was super clean and there is plenty of parking . I know I don't not normally frequent chains but this is a good one! read more

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I don't eat ice cream but the chocolates here are delicious and the store itself is cute. Good service, nice folks, convenient parking, near good shops. read more

So last weekend on a date with my husband I had the grand idea of mixing Dewey's cake into Kilwins ice cream. Well, I am happy to report it was just as amazing as I hoped it would be. I really love Kilwins, this has become our go to place for occasions. I love the dark chocolate covered orange peel and the raspberry truffles. My husband loves their fudge and they always offer buy two get one free on that. I got my daughters chocolate bunnies from here this year too. When I checked in here I was given a 20% off ice cream coupon on the app- when I presented it to the employees they were openly taken aback and I was told no one had ever used it before. It always feels awkward to have it go down like that but there you go Yelpers, I broke the seal for us all. They did honor the coupon after the confusion. Kilwins still has outdoor seating available in small amounts and I really enjoyed making my concoction! The ice cream is good and a cup is plenty. read more

Kilwins Ice Cream - Chocolate - Fudge - Fudge brownie and dulce de leche ice cream - Chocolatiers & Shops Near Me - Winston-Salem, North Carolina

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Ugh. Love this place. I've cream and chocolates are always spot on. Very friendly service and cute atmosphere. Going in here always makes me feel like a little kid. read more

Kilwins Ice Cream - Chocolate - Fudge - S'mores with white chocolate waffle cone - Chocolatiers & Shops Near Me - Winston-Salem, North Carolina

Wxcellent service and great ice cream. I cant wait to go back for a different treat. Nice area inside and out to eat your sweet treat as well. I has the caramel pecan I believe and hubby had the peach. But they were both divine. read more

Kilwins Ice Cream - Chocolate - Fudge - Fresh waffle cone with peach and caramel pecan - Chocolatiers & Shops Near Me - Winston-Salem, North Carolina

A single scoop of ice cream in a cup set me back a whopping $6. So value is not a word associated with Kilwins. Probably why it's only my third time here in 25 years. But I will say that their ice cream is pretty darn good. I've never had Rum Raisin before, cuz it's something only my grandparents would eat. But since I'm over 50 now, I thought I should try it. I mean, who like raisins in their ice cream? Sounds weird... but I liked it. So kudos on converting someone to a lover of Rum Raisin ice cream. I'll save up my pennies and see if I can afford another frivolous scoop in a few years. Do they sell it at the grocery store so I can get a half gallon for less than six bucks? read more

This chain, which started in Michigan, is growing fast in North Carolina, with 11 locations currently operating instate, and of course, there is not one in good old Greensboro! This was our first visit to this location though we've been to ones in Blowing Rock and Wilmington. Everything they do is good - fudge, candies, and ice cream - especially the Toasted Coconut, and the Butter Pecan, which is LOADED with pecans. For the first time, we pick up a box of mixed chocolates, and they were ever bit as awesome as the other items! Ask the nice lady, why not Greensboro, and she said they looked at Greensboro, but that Greensboro is an expensive place to setup a food establishment of any kind. Anyway, if you have a sweet tooth, especially if it is of the frozen variety, this is a place you should check out! read more

Kilwins Ice Cream - Chocolate - Fudge - Get it! Better than Godiva! - Chocolatiers & Shops Near Me - Winston-Salem, North Carolina

I had a discount available and I was in the mood for ice cream so I thought I would swing by. This place definitely has a variety of flavors, like Chocolate Toasted Coconut, which I love....I'm just not a fan of the price. It's neat to see the area where they make the chocolates and would recommend coming here for possibly buying a gift for your chocolate loving friends. They have everything you could imagine, caramels, toffee, truffles, fudge, sugar free, etc. All in all I would say coming here should be set aside for special occasions, unless you don't mind spending a fortune for a scoop of ice cream! read more

I am a fan of Kilwin's! I can't get enough of their cookie dough ice cream in one of those delicious waffle cones. Sometimes when you are in you can get a hold of one from a freshly made match its still a little warm, a little crunchy, a little chewy, and super delicious. They do keep the waffle cones under a heat lamp so either way you are going to get a tasty waffle cone. They also have a tasty variety of chocolate desserts. From giant peanut butter cups to fancy dipped apples you will surely find something here to satiate your sweet tooth. The employees are always friendly and there is usually not more than a small line on summer nights so you can get your ice cram pretty quickly! They also offer daily specials so be sure to check them out on their website. Currently on Sunday's you can get a free ice cream cone for children six and under. read more

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Been to this location a few times. It's high quality chocolate, no doubt about that. I've experienced friendly service as well. The ice cream is good, but I can't say it's amazing. I do like the Superman flavor best. They have amazing fudge and all kinds of chocolate covered treats and truffles, etc. They also have some great drinking chocolate for the holidays and winter months. My only gripe is their prices are expensive, but you are definitely getting a product that is superior to a Whitman's sampler box! read more

Best chocolate covered apples!!! I can never pass them up. Plus 2 health foods in one apples and dark chocolate.

I ordered 3 peanut Carmel apples & 1 pecan caramel apple from kilwins.com. (order (174173). Of course you have to pay for FedEx 2-day which is understandable. However, what is not acceptable is getting your products in 6 days with no explanation. I called the customer service number tw on two different days plus completed an on-line inquiry. Two weeks later I am still waiting for a response. Two day shipping cost approximately $35. My order wasn't even processed until 4 days (including the weekend) after I ordered. Who has on-line commerce but no staff to answer in-calls. This is ridiculous and I will NOT order from Kilwuns EVER AGAIN. I'll stick to Amy's Gourmet Apples. The apples are bigger and the prices are higher BUT their customer service is excellent. I have ordered from Kilwins about 4 other times but this was my last. I have visited there store in Grand Rapids, MI and Longboat Key, FL but never again. read more

Ice cream, ice cream, we all ask for ice cream in soft gentle tones because we are considerate of others around us who may not care for screaming. This is a pleasant little shop, cheerful staff and a nice variety of ice creams and confections. Rumor has it the fudge is top-shelf but as long as the weather holds I'll stick to a single scoop of frosty goodness in a waffle cone. read more

Kilwins has some of the best ice cream and candy intown. You cannot beat their quality. I have been to sevral locations and this one has the same delisioussness just on a smaller scale. The fudge is amazing but on this trip, ice cream was what I was cvraving. I was torn between the smore and cappichino chip flavos. The employee suggested a half and half scoop which I ordered. I also had their hot fudge. You can taste the quality in the icecream and the chocolate used for the hot fudge. The ice cream is so rich you do not need more then one scoop. read more

Kilwins Ice Cream - Chocolate - Fudge - Chocolatiers & Shops Near Me - Winston-Salem, North Carolina

This was my first time ever going here. While the quality and flavor were great, the prices and service definitely knocked them down to a 3. They've got a great selection of sweet treats, all of which look delicious. I also like they they display the calories too. However, neither of the two girls working were very friendly and $8.99 for a decent milkshake and almost $6 for one scoop in a waffle cone are a little overpriced in my opinion. I may come back for some of the chocolate treats but I don't think I would get the ice cream again. read more

Kilwins Ice Cream - Chocolate - Fudge - Chocolatiers & Shops Near Me - Winston-Salem, North Carolina

Had the moose tracks ice cream which was really good with their homemade peanut butter cups. Service was friendly and efficient. It's definitely a little pricey for ice cream but the quality is there. read more

It was a 92 degree day when I went there with friends. I got a chocolate cone. I asked for a cup and spoon with it and the lady charged my 53 cents for literally a cardboard cup with a plastic spoon after I had spent $30 between 3 ice cream cones and candy. And my chocolate ice cream tasted freezer burned read more

Good ice cream, fantastic chocolate, and phenomenal customer service! I came in super late with my friends last night and we took up a lot of time to choose our flavors. The young man working behind the counter was very vibrant and patient; super friendly guy with a good sense of humor and really made the day something special! We all loved the ice cream and the chocolate we got! read more

I have stopped by here many times and have never been disappointed. I love watching them make their delicious treats from caramel apples to fudge. It's like I'm a kid again. The smell is intoxicating but in a good way. I ordered the Praline Pecan icecream tonight in a waffle cone because why not! The salty pecans tucked into the cold icecream with caramel ribbons throughout make this my favorite flavor here for sure! I like having outdoor seating too, but usually take mine to go. read more

Kilwins Ice Cream - Chocolate - Fudge - Praline pecan icecream in a waffle cone! - Chocolatiers & Shops Near Me - Winston-Salem, North Carolina

Kids love this place in the summer for ice cream. One of our favorite spots. Also, not too far from Trader Joe's so we can stop in and get some shopping done. Great customer service and the best ice cream! read more

I've been here several times. I'm not usually a waffle cone person but I love their waffle cones! Their ice cream is so creamy & delicious, truly some of the best. If you're more into baked goods, they have an extremely appetizing case selection. I've had most items in there case & of course all are good. I think they're somewhat known for their fudge & offer several different flavors. *Tip - I will warn you that they are not cheap, in fact they are pretty expensive but you're paying for the quality. Definitely look at the prices or ask before your cravings get the best of you, that way your wallet isn't upset with you later. It's a nice treat, but not an every week occurrence. read more

It's ice cream. Everyone likes ice cream. Always refreshing especially on these recent hot summer days. A good selection of 36ish different flavoured icecream and sorbets with options for different cones (chocolate dipped waffle is a fav) or in a bowl. All in all a nice place to stop and get a scoop and sit outside while the cars go by. read more

My daughter and I went here for some treats for her being a great sport at her eye appointment. We go truffles, peanut butter cups, Oreos, caramel apples, and fudge. Everything we have eaten so far was delicious. Customer service was wonderful. read more

Good ice cream, poor experience. I suggest those that seek a family experience free of cultural prefrential indifference, I suggest spending your dollars elsewhere. In my opinion, the customer care was sub par at best. read more

My experience at Kilwins was not what I expected, for a place as pricey as Kilwins I had high expectations. I recently went to go get icecream with my family for a treat on my birthday but I was not happy. My sister and I ordered two scoops each in a cup. The the portions were not consistent and I felt cheated because while my sister's ice cream was oozing out the cup mine was not. When I recieved my ice cream cup there was not much in their compared to my sisters cup even though we both ordered two scoops in a cup. Overall the employee serving me my icecream seemed very rushed and they weren't paying attention, and when I recieved my icecream I quickly asked "is this two scoops" and the employee replied yes with the shake of their head barley acknowledging my concern. In my opinion they could do better, and they could pay more attention to what they're doing. read more

As a fellow Michigander, i had been looking forward to Kilwins all weekend. Stopped by at 8:37 pm on a Sunday and the lights were off and employees were inside closing up.... over 20 minutes early. I am very sad. read more

This review has nothing to do with the quality or taste of the product but rather than the service. Today I came in just to get a few things and it seemed as I was more of a bother to the person behind the counter her attitude was lackluster and rude. No wonder deweys is busier at this very moment read more

Best chocolate peanut butter ice cream ever!! The waffle cones are kept warm- so good! They have delicious looking chocolates and all kinds of chocolate treats. Staff are pleasant and helpful. They stay open late, great for a late night treat! read more

Kilwin's is simply the best. Their homemade waffle cones and ice cream, and handcrafted candies thoughtfully, skillfully and deliciously crafted. There are unique flavors as well as you're expected classics. The people working in the shop are always helpful and courteous. Your search is over, you've found the best. read more

Purchased 4 ice creams, 3 of which were double scoops,and one apple. Cost $58.08!!!! Way too expensive. Will never go back.

My boyfriend & I really, really wanted to love this place, but just couldn't considering I am an Appalachian State Grad & am used to their Blowing Rock location. I can't even compare this Kilwin's to the Blowing Rock store & perhaps if I had never been there, I would've liked this place a little more. The only ice cream that I ever got in Blowing Rock (which I know is one of their best sellers)was their Apple Pie ice cream. This was one of the flavors that I knew was unique to Kilwin's, which made it even more specical since I know most homemade ice cream flavors all taste similar. I was so excited to go to Kilwin's & get my favorite ice cream, but was disappointed that they didn't have it, as well as about half of their selection that I'm used to seeing in Blowing Rock. I don't mind their lack of seating or anything like that, and the store is adorable, but if you really want to knock the socks off of your customers, you should change up some of your selection every now and then :) read more