The technician checked the unit, which had a sound, he fixed the sound without charging me, and…read moretested everything as part of the rountine maintenance, I'm very happy with the visit.

Going through a nightmare situation with a Cool Ray right now. Purchased a new HVAC system from…read morethem last year. About a month ago, it stopped properly cooling. They decide it's a bad coil and need to order a new one. It takes weeks. They come and replace the part finally. They leave. It still doesn't work. They come back the same day and say now they've fixed it. Next day when it gets hot it's still not working. All the while, everytime I call I have to go through an answering service instead of actually talking to someone with the company. Avoid this company like the plague!!

Air trust is the real deal! The hype and the excellent reviews are real and true! We went from…read morecalling about a suspected problem with our AC unit to a brand new one in less than 24 hours! These guys are on it! There's no sales gimmicks and or unit levels. You simply get what you need! They have the best prices in town and they will definitely make sure you are getting the best price and value. They do a great job of making sure the unit you get is what you need for your home size! Air trust is truly the best in biz and we highly recommend them.

Left me in a bind in hot weather and I took 2 days off from work waiting to hear back and when I…read moredid excuses why it took 24 to contact me that he wasn't coming.I called ARS swift, very reasonable service....problem solved no stress involved leaving 1 star only because 0 wasn't an option.

Called U.S. Air at about 8:15 am, technician (Kyle Haynes) arrived before 9:30 am. Replaced…read morecapacitor on Trane a.c. unit, and was done and gone by 10:15 a.m. Kyle was extremely professional and courteous. I would definitely recommend U.S. Air and will use them again.

I was actually uncertain about using a company that had so few reviews, but they were listed as a…read morewarranty partner with my brand of furnace. I looked up their website and their website is near identical to A-1 Heating & Cooling - which had me concerned, concerned that they were owned by the same people. If that is the case, I couldn't tell because the lady who answered the phone her mannerism and approach is a lot more down to earth and personable - in a way Southern. I explained to her the situation about me looking for a second quote and my HVAC being under warranty - she wrote a few things down and told me she would call me back. She called me back minutes later and stated that someone could come out there within the next hour as they are finishing up a job near me to assess. I was surprised to hear same day service and it was already 11AM. Before he even came out - she even gave me the total labor cost to install it - if the item I needed to have replaced was the correct one. I called numerous places, and none of them would give me any type of quote over the phone. Other places told me everything from 'No one is here to do that' to 'We would need someone out there before you receive any quote since it's a repair.' I feel like she has some authority when it comes to the business, and that is always a plus. But, he came out there less than an hour later, diagnosed it, ordered parts from Nashville, and showed up the next morning to install it. Didn't try any pressuring sales tactics to upsell me any type of warranty or maintenance plan. The only thing they should get is one of those Square devices, so that they can take debit/credit cards via phone/tablets instead of over the phone.

My airconditioner/furnace was purchased from this company six years ago and has had to be serviced…read moremany times. When it was three years old, it needed addtional Freon. It needed addtional Freon again this year (2026). I was charged $300 per pound for two pounds of R410A. This is excessive. Wholesale cost on the high end is $20 per pound. This means I am paying $.55 a day for Freon. I also payed for an unsuccessfull leak search. No calls to Pioneer about this have been returned. This company is an LLC registered in Delware and has acquired local HVAC companies: Cook's Comfort Heating, Cooling & Plumbing Dale's Heating, Cooling, Plumbing & Electrical Frog Heating, Cooling, Plumbing & Electrical The Surfin' Plumbers Plumbing, Heating & Cooling Venture capital and private equity firms are buying and consolidating service firms in many cities, eliminting competition and raises prices. Consider using a small locally owned independant servicer.

The pictures say it all , my experience was a nightmare. We told them it was a leak in the front…read moreyard. Pic of pipe they finally repaired, the rest are what they did.

Good experience from the office staff through the installation, quality work and a company that…read moreactually cares

Incredible service. Quick turnaround and had an appointment set up even over the weekend for…read moremonday. The man who helped us name was Chris and was extremely helpful. We were out of town and someone was watching our house, and he face timed me to show me what was going on with the unit. He also broke down what we could do moving forward without the typical forcing things or making you spend money that isn't needed. Overall, 10/10 experience and will use them again in the future if need be.

Our air conditioner went out and our home warranty sent this gentleman to us after two companies…read morerefused to come out. He worked with us when the home warranty company was jerking us around. I will ask for him and only him in the future. After 20 days without air conditioning, he managed to get our new unit to us a day ahead of time and even made sure that everything was working great after we got home.

AC went out on a Wednesday night in August. Only 1 unit in my house. Called home warranty company…read more They assigned it to CLIMATE COMFORT HEATING & COOLING. I contacted them at 7 AM on Thursday. No answer. Eventually got an answer by text. Said they would be at my house between 12-3 on Thursday and would contact me an hour beforehand. Never showed, and never answered any text or call. Home warranty company assigned it to a new company that won't be out until Monday. If he wasn't going to show, he could have at least had the decency to tell me. At least then I could have contacted a different company and not had to go 5 days with no AC.

Arrival was prompt, service was very reasonable, and the service tech "Big Chris" was so…read moreknowledgeable and explained the simple issue we had very clearly. Price for service was great and Big Chris saved the day with our heating system before the freeze.

A very special thank you to Chris for figuring out why my brand new dryer was giving me an error…read moremessage. The heat exit valve on the outside of the house was completely taped over with duct tape!!! He worked tirelessly in the heat of the morning to undig and uncover the heating duct. His communication with me throughout the process was superb. I am very pleased with the service I received today from this company. Thank you so much! Highly recommended! :)

You won't find a more honest, hard working, customer oriented company, especially in the HVAC…read morebusiness. Meticulous workmanship. The owner is a self made, hard working man, who set high standards since the beginning. Jewell Mechanical hands down is #1.

Called these guys when my thermostat suddenly went out at 10:30 and got a callback shortly…read morethereafter from a gentleman named Reed. He scheduled a tentative appointment for the AM but suggested I check the drip pan at my AC unit. It was full, so I used a shop vac at the outlet to clear the clog and drained the excess water. Problem solved, and not a penny spent!