My wife and I stayed there on our anniversary and they couldn't have been nicer. I had a problem with my car. They let me keep the car in the parking garage for a couple extra hours until the tow truck came. They assured us that we would be fine for as long as it took. While we were waiting we had breakfast in the hotel restaurant and the manager came over and said that the breakfast was on him since we were having car problems. How nice is that. Every interaction with the hotel was nice. The hotel is in a great location as well. Thanks again and we will see you again when we come back. read more

Most of the food was good but stay away from the crab cakes...worst on the planet hands down...never have I ever seen so much filler!!!!

One of the best hotel experiences I've had in Savannah. They surely know how to create a memorable experience. The amenities they offer are soooooooo worth it. They offer morning coffee and tea and evening happy hour from 4-5pm. We actually arrived just in time to enjoy it. They offered a red wine, white wine, and a spiked Arnold Palmer. They also offered some appetizers for everyone to enjoy. The greatest part other than the service was that it is a pet friendly hotel. The hotel was full of dogs and we wished we had brought one. We were told many of the hotels in Savannah do not welcome pets so this gave the hotel extra points in my book. Check in was very smooth and easy. The customer service is amazing. To be so close to the holidays we were pleasantly surprised. The front desk associates were more than spot on. They were all friendly and great. If you want to learn quality service it should be from these employees. Their names were Karen, Jamar (our concierge), Brianna, and Shelby. We actually had a problem with our room and Shelby corrected it instantly. Karen and Jamar were amazing. They made us feel at home and accommodated our every request. They truly made our experience very memorable and I am grateful. I also want to thank Shelby for taking care of the mishap with our room. We will be staying here every time we come to Savannah if available and you should to. The best of the best. read more

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Very cute lobby and seating area. Books, art and ornate furniture fill the downstairs common area and it's nice to spend a little while sitting on the patio when the weather is right. The size of the lobby is deceptive in the online photos, though. I had expected a large lobby and this hotel is quite boutique in feeling. There is always water by the check-in counter and coffee/tea is served in the mornings which I really enjoyed. The rooms are clean and comfy - but I must warn that they are not too luxurious- you have everything that you need and nothing extra. Keep that in mind when checking prices as there are a lot of options in town. As I walked past the Springhill Inn and Suites, I wondered if I had made the right decision. Some of these hotels with lavish common areas and big morning breakfasts included may be a better way to go in my opinion. I liked this location but it isn't quite as nice as I had expected based on their online pictures. read more

My sister and I had an enjoyable time in Savannah due mostly to the amazing staff at the Kimpton Brice! They welcomed us, helped get us settled and addressed any concerns. When we had an issue with a loud bachelorette party next door, they promptly moved us to a much quieter room. Alfonce, the manager, truly goes out of his way to ensure each guest has a pleasant experience. Rodney, Mo and Logan were amazing, as was ALL of the staff we encountered. If you're in Savannah, do yourself a favor and stay at this wonderful hotel!! read more

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I stayed at this hotel for st Patrick's day , and I was impressed. The staff was very welcoming upon arrival, and told me if I needed anything that I could phone them from my room or come to the desk . Got to the room it was nice the bathroom was gorgeous with the tub and shower being in the same room. The location was amazing ! Across the street from river street The phone didn't work , and I did notice stains from previous guest on the furniture and floor, there was no private balcony. when I needed things I didn't mind going to the front desk because the staff was so superb . When I come back to savannah ga I wouldn't mind staying here again. read more

I'm giving a review here since IHG Brice Kimpton is the only IHG hotel that doesnt allow reviews on the IHG website. This hotel is advertised as luxury and charges for such. However, the room was basically a larger than average, spartan, motel 8 tyoe room without a coffee maker. No southern charm at all. The rooms were recently remodeled. Our room had 2 chairs, an armoire, and a king bed. The room had various shades of white a modern art type photograph hung on the wall. The room was visually uninteresting. No desk, no table, no coffee maker, no rug. It did have a safe and a small refrigerator and a TV. We asked for a coffee maker since it was advertised on their list of options offered upon request. They brought only a keurig machine. We asked for the K cups they brought 3 the next day. We had to go to the lobby to get cups. We were there 4 days, since we had already paid. The hotel is dog friendly and barking is heard throughout the night. Good location. Nice courtyard. However, I don't recommend. There are better options nearby. read more

I would have expected more from a high end hotel. Everything here is a la cart. There is nothing in the room. No coffee maker. Not even a pen. Beds are great so are the towels. Lobby is bustling. But I'm traveling alone with my dog and so have to order coffee through room service. I wouldn't come back read more

Pros: ~Pretty good room, had a room in the pool courtyard. Awesome bathroom tbh, bed was comfy ~Fairly close to a lot of activities in Downtown ~happy hour was a nice touch ~It is pet friendly as in they don't discriminate on breeds ~Bartender David and Bellhop/Valet Mo were very friendly and knowledgeable Cons: ~Pet friendly only goes so far, they don't have an area I would call a pet area to take care of business, they expect you to go to the square across the street. Being in a room that was at the far end of the hotel meant it would be a walk (which my dogs enjoyed) but it was raining the whole time I was in Savannah so it wasn't as enjoyable ~Only one way into the hotel. Security purposes I guess that's great, but when you're short on time and have to take your dog out to pee. You either need to have someone hold the door for you, put something in the door so it doesn't close, or else you're walking around the hotel to get back in. Put keyless entry on the other doors. read more

Nice location and an overall good setup. There's a courtyard and a small sitting area in the lobby. They provide coffee in the morning and wine in the evening. The rooms are small but nice enough. Problem is they didn't clean our room 2 days in a row despite us asking. And the "fitness center" is a joke. Only 3 pieces of equipment jammed into a small space poorly marked behind the pool. read more

For the price I paid to stay here it was very disappointing! Mold in bathroom shower crackers in room chair bathroom floor dirty and worst yet bed rail full of crap. Both beds. Had no idea parking was 28$ a day added to bill. One star is all I can give for a 729.81 final bill. Wyatt next time. read more

Poor experience. Hotel room dirty and dingy. Check in - Check out were both infuriating. Check out options elsewhere.

Loved The Brice We had a terrible experience with Air BNB (not cleaned, beds not made, cigarettes, etc.). Quickly searched google for a pet friendly hotel and came upon the Brice. We were able to get a great price (less than $200/night and half off valet) for 2 queen beds. When we arrived, they gave us a complimentary bottle of wine after telling them about our luck with Air BNB. Great quiet courtyard. It is walking distance to everything. Across the street from the river at one end of River Street. However, it is a few blocks from the crowds, making it quiet. No complaints at all. The staff was amazing. read more

We stayed here for 3 nights on a girls weekend to Savannah in late March, and had three perfect weather days! As for our hotel, here goes: The Good: -very friendly doormen, always saying hello and goodbye and holding the door! -exterior and lobby interior have a beautiful, welcoming aesthetic -dogs are welcome, and stay free! -fitness room has newer model cardio machines -free coffee and tea available early in the morning -comfortable beds and linens -pretty garden sitting area -wine happy hour every afternoon -central location, everything is a 15-minute walk or less -close to the river The Not-So-Good -bathroom was very small, sink outside the bathroom, shower could use some updating -restaurant attached to the hotel is closed in the afternoons, not a lot of eating options within a 3-5 minute walk -pool was a little dirty, always tough to get a chair -fitness room very tiny (3 cardio machines), no weights -no one refilled the mini-bar during our stay -not a lot of information available inside the room, for example we had to call down for a room service menu We had a nice stay... a few little amenity/service tweaks could make a future stay even better. read more

This review is based on a lack of follow-up/service. I hope that marketing mgr or a GM sees these subpar reviews. I have been calling this hotel several times this week. Many times the phone line has been busy- so, no biggie, I called back. Yesterday, I finally got through to a gentleman named Eric who was to assist me with booking a bridal suite - so, basically, I needed a day rate for the bridal party to get ready. He provided a few areas, took my information, and said he would e-mail me by COB. That didn't happen. So, I called back in today, and the phone line was off the hook, I guess for at least an hour. I called the general Kimpton reservation line, and even they couldn't get through. Then, when they finally got through to the front desk, and I was connected to sales/bridal - you guessed it - no response. I left a vmail on someone's vmail (?) We'll see if I get a call back?! At this point, it's insane to be chasing after a hotel to give them $ during a pandemic. At their nightly rate of over $450+/nt, one would expect a luxury experience, or to at least answer their phones. The front desk seemed clueless as well. read more

This hotel is amazing. Great people and very dog friendly which is a big plus. Beautiful room, comfortable and clean. Very well located and my dog was very happy. read more

We chose the Kimpton because it was pet friendly and the perfect location. What we didn't know was that the staff is excellent as well. We arrived early - our car and bags were well taken care of and when our room was ready, we found it very comfortable. We had a great customer experience and Latasha in particular was very helpful and friendly. read more

Sad to write this review because I love the kimpton brand and have enjoyed every other kimpton I've stayed at but this one is just a little sad. Things seem to be broken and run down everywhere. Reception struggled. Wine hour...the wine was warm. The rooms were dirty and the bathroom actually smelled incredibly awful. There was mold on the shower head that was SCARY. I would have asked to switch rooms but reception made it very clear upon arrival that they were fully booked. I love that it's a historic property and it is charming but there is a fine line between historic and just run down. Desperately needs a facelift and sadly wouldn't return for the price point. Good location and ok service though! read more

Weekend trip to Savannah with some friends. From the moment we pulled up to the time we left we were met with nothing but kindness and smiles. Everyone was super helpful. The hotel is very cute and conveniently located in the historic district which is walking distance from everything. Hotel is very accommodating. Clean. Nice size rooms. They even have their own soap shampoo and conditioner that smell very yummy. Definitely recommend to those who visit. And from what I hear all Kimpton hotels are like this. read more

Absolutely horrible place . If I could give ZERO stars I would . Don't be fooled by the lobby, the rooms are dated and dirty- I think the pets have ruined this hotel. We didn't realize it was a pet friendly hotel so when we got our room and saw how bad it was, we immediately left... luckily were able to check into the JW Marriott, which by far is a better and cleaner hotel. If you don't have a pet STAY AWAY!! read more

We just returned back from a fantastic long weekend in Savannah. I always seek out Kimpton hotels because they are dog friendly. After I booked it in Savannah I realized that "dog friendly" is not necessary for us at present as our beloved dog had passed away recently. But nevertheless, I have never had a bad experience at a Kimpton hotel so we kept our reservations in place. Overall it was another fantastic experience, starting with our arrival, which was timed perfectly with the wine Yappy Hour from 4-5. Enjoyed a great glass of Chardonnay while talking to friendly tourists with their furry friends. Awesome. Our room was fantastic, too. Comfortable bed and a quiet room. We heard raves from a friend about the breakfast at Bacco, the hotel restaurant so we tried it and really enjoyed it (basic breakfast, strong coffee, fresh squeezed orange juice- perfect). Great location. Only hiccup we faced was with the timing of housekeeping but they quickly corrected it and did so with speed and professionalism. Savannah is a wonderful city to stroll around and wander. Staying at a comfortable hotel walking distance to everything totally made the experience even more wonderful. read more

We asked for early check in and we were assured the rooms would be available. Upon arrival at 10:30 am, we were told that, since we were here, they would have the rooms cleaned and available almost immediately. It's 4:13 pm and we are still waiting. A little honesty would have gone a long way. read more

We had an awful experience here. It's they put us in a room right above the pool motors which were loud. Then they moved us to a New room and lost a fleece blanket of ours. They refused to pay for it. We had take out from their Italian restaurant and it was totally inedible. We got full credit for dinner. The bartender was rude and nasty to me when I complained about the pasta having zero flavor and zero sauce. I ordered a replacement. Rigatoni with vegetables. Pasta and sauce were good but the vegetables were raw and we couldn't eat them. Bad experience. Lastly, when we checked out, we asked about the blanket amd we're told he would ask the manager and email is the final bill. 2 days later and no bill, I called. I was hung up 5 times. I finally got corporate in UK to work on this. 3 hours later I finally got the bill. Full price and no compensation for the blanket. Poor phone service. We should at least have had a call to tell us why. We will not go there again read more

We really enjoyed our three day stay at the Kimpton Brice Hotel. The front end staff, waitstaff and housekeeping were all very accommodating. The price was right. The environment was safe considering this pandemic we are in. Parking was super close and walking distance to everything we wanted ie. historic district, food and shops... We would happily return there in the future. Shout out to front end staff member Rodney for being so attentive and courteous! read more

Beautiful magical hotel. I was able to bring my dog . They didn't charge an added fee for her. They gave me a cocktail and her a treat when we walked in. The hotel is in the best spot in Savannah . On bay but not in the middle of it . I definitely will come back again. read more

Kimpton Brice Hotel - Happy Suga is a good Suga - Hotels Near Me - Savannah, Georgia

Stayed in NY Kimpton and Savanna Kimpton both good experiences, clean , Accommodations and staff excellent, both locations excellent. Bring a sweater the lobby in Savanna was freezing! Ate in restaurant in NY recommend. Enjoy! read more

I don't understand the good reviews. This place was one of the worst hotels I've stayed in. The rooms, halls, and common areas were very dirty. The white drape across my window was covered in visible brown dirt. The toilet paper holder just fell off the wall, it had clearly been broken for awhile. I personally got a room across the hall from the laundry room. Employees would be yelling and laughing at 11 PM at night. I attempted to get my room changed but they told me I couldn't. The hallways are lined with trash bags at all hours of the days. The place is just a dump. read more

Southern charm at its best. Its all in the details, inside, outside, and service. The way they make sure to say hello, open a door, answer a question I had in my head but never verbalized, OR it might just be that they have a daily happy hour where all the dogs with their owners are invited! I am not sure, it's a mix but the dogs had my heart (made me feel guilty that I left my pup at home). I was on a long weekend trip with a few of my closer friends so we were there to have a good time, and that we had. This didn't go without all of the employees doing what they could to make our weekend special. My favorite of the entire hotel staff, the valet parking attendant. He was so funny, and gave us suggestions every day. So about this daily happy hour....there are three wines offered and a specialty cocktail. We only attended one night of it because we were too busy hopping around town and its for such a short while, we weren't going to stop what we were doing to run back to the hotel, though it definitely crossed our minds. The courtyard is dreamy and the pool seemed like it would be fun on warmer days. This mid April time seems to be tricky but specifically too cold to be sitting outside. The rooms were nice and the beds were comfy. Given we were on a girls trip, we asked for extra robes and they quickly came up to tend to that request. There wasn't anything they couldn't or wouldn't accommodate and it was fantastic. The location is great too if you want to roam around the river front and not too bad to get to city market, restaurants or the parks. Everything in the hotels general area seemed close enough. I can't wait to go back! read more

This hotel gets 5 STARS despite the fact that we had to ask to move on the second day since our King Suite on the ground floor, facing the street, got too much traffic noise. After that first night of broken sleep, I would not have expected this hotel to get my full, no-holds-barred recommendation, but after 3 nights/4 days there, I am an enthusiastic backer of the Kimpton Brice. This is why it is such a winner: - Typical modern, hip Kimpton design is at its very best here, with open spaces all titled toward a writer's theme with bookcases, antique typewriters and loungy reading areas (that my husband and I are authors helped us fall in love with this) - Great outdoor seating area for drinks, coffee or just lounging and talking to others - great indoor seating and lounges. The evening wine and appetizers and the morning coffee allow you to relax with some free newspapers (WSJ, USA Today, local Savannah paper) and meet some fellow guests or just zone out on your own - The restaurant serves a great, simple and very well priced breakfast - also packed later at night for drinks and decent, tasty dishes are moderate prices - The rooms (we had a King Suite) are very large, have everything you need, very comfy bed, wonderful bathroom with a fab shower/soaking tub, and even a yoga mat for those of us who want to stay fit but don't want to use the gym. The only room complaint is that the large double closet between the living room and the bedroom does not have a light, so it is dark enough that sometimes at night you need to use your phone's flashlight to pick out the right piece of clothing! - The hotel is 2.5 years old and feels even newer. It is super clean and everything about it is fresh and appealing. - There are first come, first serve bicycles that you can take to tour the downtown and historic parts of Savannah. - I love the location, just a few blocks away from the craziness of the bar scenes along the riverfront, but also close enough to walk to everything from the best restaurants and shopping. The TOP reason the Kimpton Brice gets 5 stars? SERVICE. The people who work here, from the valet to bellman to front desk reception, are some of the best I have encountered in a very long time at any hotel! They are not only friendly and helpful but help make you feel in a day or so that you are part of their Savannah Kimpton family, recommending places for you to visit and making you feel super welcome when you return to the hotel. Special shoutouts to Stephen Williams at the front desk and 2 of the most AMAZING people, Rodney and Maurice (Mo) at the front valet/bellmen. They should be hired by the city of Savannah as the official welcoming committee for the city. The Kimpton is lucky to have them. Whenever I return to Savannah, the Kimpton Brice will be my home away from home! read more

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Had a fantastic stay at The Brice during my recent trip to Savannah! Located right at the end of Bay St, The Brice is walking distance from many great restaurants and shops in historic downtown Savannah. The decor is super cool, with a mix of old Southern charm (the concierges all wore grey suits and bowties, there are vintage bikes available to borrow right in the lobby!) and modern touches (like a color-coordinated book display and pop art pieces in the hallways.) If you get a room with a balcony, it'll either overlook the pool area or the courtyard in the middle, which is a great place to kick back with a glass of wine during their daily free happy hour from 5 - 6! As with all Kimpton Hotels, The Brice is super pet-friendly (and baby-friendly, as we found out since my 2-year-old niece joined me for part of my trip) and if you're a Kimpton Karma Rewards member (which everyone should be, it's FREE!) you get a free $10 to spend at the bar or at the minibar. I would absolutely stay at The Brice again the next time I'm called to Savannah! read more

for the 2nd part of our anniversary I had been dying to come to Savannah and after finding out they had a new Kimpton hotel we had to stay here. of course I was getting over a bad cold which isn't what anyone wants before going on vacation. anyway when we got there really early, they held our bags while we went to have breakfast. it was great after we came back and found we had been upgraded to a suite! also great for my husband to be able to watch tv in the other room while I napped and tried to get over my cold asap lol. they also gave us a nice bottle of prosecco we brought home with us :) we just loved this hotel so much. I'm so happy we came here for our anniversary instead of my birthday because I don't think this was even open when we first planned on coming. just such a great hotel and we love the kimpton brand. the hot chocolate in the morning was delicious and I had no idea they'd have that. I'm a chocolate lover and went nuts lol. I only wish we had brought one of our dogs but that's jetblues fault for being so overpriced, not the hotel! which btw this hotel is beyond dog friendly, they just love dogs and even have treats for those with dogs :) oh and there is a wine happy hour we enjoyed nightly and omg that tub. I want that tub in our house..... also the whole design of the hotel was just so well done. I only wish our last day I wasn't feeling sick and we could have enjoyed Pacci... I see this as just a reason to come back one day lol :) read more

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My husband and I just stayed at The Brice while we were in Savannah for a mini vacation, and it's now one of my top favorite hotels in the U.S! Here are the reasons why: 1) The location. It's close to the bustling waterfront, but not close enough to hear all the noise of the crowds and bars at night. It's also walkable to all the best restaurants and sights. 2) The restaurant/bar. Pacci is a 5-star establishment (in my opinion), and to have it on site is just amazing. The cocktails are divine, and taking one out to the pool is even more divine. 3) The pool. Savannah is hot, hot, hot, so having this clean, well-kept pool at our disposal really made our vacation feel tropical and relaxing. 4) The bikes! The Brice has two red bikes that you can "check out" for free. It was a superb way to explore all the squares on a Sunday morning. 5) Ice water with lemon and cucumbers is always waiting for you in the lobby and by the pool. 6) Tea/coffee in the lobby every morning (and it's the good tea, too. No Lipton for Brice guests!). 7) The "secret garden" courtyard. This place is adorable and romantic, and the perfect area to read with your tea every morning. 8) Complimentary wine hour at 5:00 every night. 9) The overall design of the hotel. It's modern and sophisticated, yet fun and trendy. 10) Our room felt like home. There were fluffy white sheets and towels, a giant tub, and a wonderful balcony overlooking the pool. I'm so glad that we discovered The Brice. I'm now a Kimpton fan for life! read more

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I will update this review once we officially stay in the hotel next weekend, April 25th, 2019. This review is based on the reservation under Wigren. We called three months prior to our stay to book four rooms, rooms with two queen beds in each. We attempted to book them online first, but were shocked to see all rooms with queens were sold out. Called the local hotel number in Savannah and the front desk woman said they had plenty of rooms w/ queens and she would transfer us to the reservation line to book them, talked to a guy on the reservation side who says AGAIN they don't have any rooms open with queens. I let him know the front desk woman said there were plenty and after about 30 mins of waiting he speaks with her and figures out there are rooms to book, however he is now trying to quote me a much higher price than stated online on their site. MAJOR disconnect between the front desk, the reservation line, and the 800 corporate number for Kimpton, no one communicates between departments/offices. I decide I'll call back in a week to see if things are straighten out with rooms and price. Call back around 2 weeks later, book rooms, everything seems to be fine. 3 weeks pass and I realize we will need to update our reservation and get 2 out of the 4 rooms for a Thurs. as well, so add an additional night. I call and the reservation line has all four of our rooms booked for Thurs-Sun which is INCORRECT, spend 1.5 hours on the phone trying to get the original reservation fixed and add additional nights to ONLY two rooms. After 3 days of calling back and forth and trying to get things straighten out we find one guy Curtis who fixed it all. Wife gets home and checks rate for entire booking, and they have now charged us a higher price for all Fri-Sat. nights. ONCE again we have to call Curtis back, he isn't there some days, he is already off other days, FINALLY the week prior to us leaving for our trip we were able to get our reservation completely set and at the correct rate. What kind of circus is being run over there that it takes months to book 4 rooms?! Curtis was helpful, in fact he seems to be the only one who can manage anything over there, and once he realized the rate was incorrect he was able to fix that too. Just make sure you get confirmation numbers and emails, insist on them immediately. Lesson here is check your reservation, check it once, check it twice, check it three times, and get an email confirmation!! Let's hope the actual stay is much better, we shall see. read more

I stayed at the Brice Hotel the weekend of August 5. The hotel was beautiful; however, the service was not the best. It seems as the hotel was a little understaffed when we arrived. We had to wait for about 15 minute before checking in, which was fine, but there was never any "We'll be right with you's". The room itself was gorgeous. It was a larger room as we are frequent Kimpton guests. Despite never putting a do not disturb on the door, our room was not cleaned and so we ran out of towels. When trying to call downstairs to ask for more, the phone did not work. Additionally, we never received the towels that were requested. The best staff member was Rodney, the valet/concierge. He was knowledgeable, attentive, kind... everything you'd want in a concierge. While the hotel was clean and beautiful, the other staff were not the quality synonymous to the Kimpton brand. read more

This is my second stay and I LOVE this hotel. All the little touches of a fine hotel without all the fuss, the Brice, in a word, is comfortable. It's a mix of well crafted service and personality that makes this hotel so good. Maurice the valet, for instance, who knows all the neighbors, all their dogs, and remembers yours from your last visit. The genuinely awesome morning coffee service. The afternoon social hour. The garden. Interior is modern, southern, and quirky without being uber cool. The rooms are similarly inviting, comfortable, and well appointed. The Ricci restaurant has a well crafted menu that gives you a chance to explore something new. Or you can have the flat steak, which is still great. For breakfast, get the grits, then get some more. Knowledgeable and friendly bar staff also. Everything about the Brice makes me want to slow down a little, to linger, and to make conversation. I can't recommend the Klimpton Brice more highly! read more

I stayed here during a recent trip to Savannah and was favorably impressed with the service, atmosphere, and design of the hotel as a whole. I would certainly stay here again if in the area. The good: Free wine in the lobby, a decent in-house restaurant, and professional staff who made the stay an enjoyable one. The location is perfect, since many excellent restaurants are within walking distance and there are multiple liquor stores and a CVS nearby. (You can carry open cups of alcohol in Georgia, crazy!) The courtyard of the hotel is a pleasant place to hang out in the evenings, and our room was one with a view of the square. The bad: This is a dog friendly hotel, yet when my friend's dog barked one evening (it was a Saturday and not ridiculously late) the people staying around us made a big fuss and the front desk kept calling. Last I checked dogs made barking sounds, so a place that touts itself as dog friendly should make less of an issue if a dog staying in their establishment vocalizes on occasion. Perhaps having a designated floor where people with dogs can stay would be helpful, that way everyone involved is happy. Also, the bathroom of our room needed an update in terms of paint. read more

Awesome pet friendly hotel near the heart of Savannah! No fee for pets too! About a 10 minute walk to Ellis square and the heart of Savannah. The Brice was perfect. Very welcoming and accommodating staff that extrudes southern hospitality. The design and decor of the hotel and rooms are trendy. Everything from the furniture to the wallpaper makes a statement. The outdoor courtyard in the center of the hotel is beautiful; perfect spot for the free wine hour and relaxing with friends. Staff was quick to ask us how our day was going and made recommendations on restaurants/bars along with local attractions. Parking is steep at $25 per night, but that was on par with nearby hotels. read more

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Stars looked to be aligned for me to absolutely love this hotel. The exterior colors (gray, yellow, white) match my home living room. The interior rooms (gray, lime green) matched my sneakers. I love hotels, but I was surprised I didn't like this cute one more, until I started writing it all down in a review when it started to make sense. You know the feeling you sometimes get at fancy joints when you are underdressed or when you're at the airport gate trying to get a first class seat but the gate attendant would rather leave the seat empty than give it to you? Yeah, I felt a little of that at this hotel...not from everyone, but from some. (BTW, Valets and cleaning crew were great...greeting me each time we passed by and upon entrance/exit of the hotel.) Cranky and hangry from my travels and dressed in yoga wear (since I was on my way to the spa), I arrived to check in. The upgrade certificate I received was not honored, with the front desk staff saying there were no upgrades available, and there were no king bed rooms clean at my check-in time (which was early), so I got a room with 2 queen beds. Wish they didn't even offer the upgrades...that and the great reviews made my expectations way too high. I had also received an email the day before my arrival, saying that upgrades were still available for purchase as well, so while it is entirely possible that other people with reservations bought all the upgrades the day before, I'm highly skeptical. Kimpton is very responsive via social media but the flip side is that it gives the illusion of customer service, without actually receiving any benefits or fixes. While its decor and colors are totally my taste, the Brice remains a regular hotel, with regular rooms and tiny bathrooms. There was a $10 voucher for mini bar items that came with my room rate, but I would have much preferred faster wifi or a quieter room with a king bed over getting $10 of minibar stuff (hoping that the voucher is correctly applied to my bill later...we'll see, otherwise, I would be stuck with an extra $10 of mini bar items). The room was very clean with a big window (mine overlooked the pool and Bay St), with white sun shades and room darkening curtains. Bathroom with the shower tub and toilet is very small and a bit claustrophobic. Small sink and vanity is outside the bathroom door in the hallway, which is a good feature especially if you are sharing the room (but didn't matter much if not sharing). I turned off the room air, since the heat made a lot of noise, but I could still hear the loud vent in the hallway, along with lots of noise from the cleaning staff since there was also a utility room across the hall from my room. The toilet also kept running for a long period of time each time it was flushed. Really slow wifi in the rooms. I got to see one of the suites that friends of mine are staying in...definitely more spacious bath vanity and sitting area, but also in higher traffic locations from some of the rooms that are accessed from outdoor hallways. Yes, there is a happy hour with wine and small snacks in the cute lobby, but it is very crowded. It is probably better in warmer weather when people can move out side to the courtyard. There are 4 elevators in the square layout hotel, which is good so you don't have to walk far to get to your room, but bad with the incessant dinging sound that is way too close to the rooms. Lots of positive reviews from dog owners who can bring their pets, but if you're not a pet person like me, it makes me a bit nervous having dogs around food and barking at each other. Each time the pets passed each other and I was between them, I felt like I was in the middle of a pending duel. Some owners also left their dogs unattended in their rooms...I could hear some dogs barking in a nearby room for quite some time. Great location on Washington Square at the edge of historic district, and probably one of the reasons I would definitely stay here again. I valet parked my car (at $25/night) when I arrived and walked around Savannah my entire stay, with easy walks to the riverfront area, through all the squares, and to Forsyth Park. Great restaurant and bar at the hotel (Pacci), and of course, many options in the surrounding area. 3.5 stars. read more

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The Brice has smoothed out the opening bumps and my most recent visit was truly dreamy. The pool still isn't completed and the rooms haven't gotten any bigger, but those are the only quibbles. Every staff member I encountered greeted me so affectionately, I wanted to claim them as relatives. I ate 3 meals at Pacci. Could have gone elsewhere. Didn't want to. read more

This hotel was the pits. The weather during our stay in Savannah was unseasonably cold and apparently the HVAC control unit in our room must have been for show. It was so cold and damp in the room that it felt like we were sleeping in a garage - to the point where we slept in our jackets. I could have gotten past the HVAC issues, but there was no excuse for the grimy floors - also kind of like a garage - likely due to the fact that it seemed as if every room housed a [barking] dog and there is no evidence of housekeeping. We stayed for 4 days (we would have changed hotels but there was not availability elsewhere) and housekeeping didn't come until we asked at the front desk a couple of time. The main reason I am giving 1 star is that we accidentally left a few items behind, including some valuables, and despite calling twice/day for 4 days NOT ONE PERSON had the courtesy to even check to see if our items were there - they just kept putting us off and saying they would ask housekeeping, not passing the messages along, and being completely dismissive. There should be a semblance of professionalism at a hotel like this and the fact that the staff really couldn't care less about guests' experience is a real violation. There were always two women at the front desk who rarely greeted anyone coming or going and mostly involved themselves with their own personal conversations with each other (unless they took a moment to glare at guests). It was egregious bad service. Kimpton should be ashamed of this property and their front desk manager and housekeeping managers need to be replaced. read more