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    River Street Inn

    3.5 (315 reviews)
    Open Open 24 hours
    Updated over 3 months ago

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    Bullshit destination fee
    Tad D.

    Automatic one star for hidden fees. "Destination fee"? Wtf is that??? I don't do business with dishonest people. Also the room thermostat is totally jacked.

    Small Patios
    Greg S.

    Overall, a very nice, hospitable place to stay with lots of character in a terrific location. I'm likely to explore other river front hotels on the next visit, but I definitely would enjoy staying here again. Pro's Location!!! Riverfront view Staff are very professional and cordial. Housekeeping made sure we had abundant supplies--coffee and bathroom amenities. Free champagne at check-in Manager's reception daily--very generous spread, efficient bartender and a terrific covered patio with a view to sit on in rocking chairs Three restaurants connected Water pressure is decent Even though the county issued a boil water notice, we were never inconvenienced, because the staff were very gracious and got us loads of bottled water. Historic feel Comfortable beds Beautiful antique furniture Solid air conditioning Reasonably fast elevators Excellent blackout blinds Cons Mildew in shower (see photos) Some upkeep needed (it is a very old hotel) Gonna definitely hear noisy neighbors inside and outside First set of bath towels were relatively tiny and thin (second set was ok) Check-in, checkout is very manual, but staff handled it efficiently even at the 11:00 checkout time. Patios/balconies are quite small

    Yunhea K.

    Rustic, vintage, historic.. this hotels has all the feels. I've never stayed in a place like this but why not right. The receptionists were very informative and helpful getting our room information and the time are cute, dim lighting to match the historic vibes. Although alit of modifications and renovations were done, I love that they kept as much of the building in tact as possible. The foundation was unleveled, you can literally hear everything, creak in the wood when ppl walk lol. Only problem we had, which it seemed a lot of ppl had was the door going from the hotel to the river st access would not work so we had to walk through the restaurant upstairs to get in and we had to get a new set of keys 3 times. The elevator was also extremely slow. Other than that, I loved the bathrooms, the modifications, the historic design of the rooms. It allowed us to have a good live experience of river st.

    Inside of hotels
    Ann W.

    This place is beautiful and the staff are so kind and helpful. Just walk around and take in how beautiful this whole place is. The architecture, trees, just such a beautiful place. It's very close to everything so many shops and restaurants. Bring some comfy shoes cause you will want to walk and see it all.

    Kim K.

    Ambience vintage, with a touch of upscale. The rooms are antique, but the upgrades are really nice. A large bathroom is always a plus for me. The floor plan is nice with dim lights to accommodate the vintage look. Staff were nice. The price is " pricey" but the stay was well worth it since it was right on River Street. Walking distance to everything on River street.

    Entrance
    JoAnna C.

    Historic district with pretty view (upgraded to River view). Negatives: Barge came through (horn blowing) at 1 am and 7 am). Room was small. Reception less than helpful with attitude at check in. Poor signage and the confirmation email said entrance was at the "teal" canopy. It was black and parking is $39 night (or garage down street is $15 or take you chances with street parking) The elevator did not work with our key even after desk rekeyed it's, so we had to walk to up stairs. Morning staff was elusive, called out several times, I could hear the person in the back room, no response and then a back door opened and closed. Good: the only reason I gave them 3 stars (instead of 2) is the convenience to river street and the views. Beds were soft and clean and restaurants and street vendors are very close for morning walk and shopping. I will not stay here again, but the beignets at Hueys (first floor of the hotel) are worth a stop. For the price I would prefer the Hyatt next door.

    Dusty bed frame
    Linda S.

    The positives are it's very conveniently located to major points of interest. We found a lot within walking distance. The view from the room of the river is beautiful. The front desk staff were friendly. There's also lots of shopping down River St. in the back of the hotel. The down sides were, this is advertised as a "luxury" hotel. The amount of dust around our room, as well as rust and dirt in the bathroom are not found in luxury hotels. They advertised robes and slippers in the rooms. 4 days later no robes or slippers were ever seen. Ours was a double room, yet towels left were always for one. Every day I had to go to the front desk to request extra towels. Upon arrival, the armoire had 1 hanger. My clothes had to be draped over the back of a chair to prevent wrinkles. Housekeeping is non existent. When you return from your day, you will find your bed unmade, nothing wiped down or straightened up. Nothing will be vacuumed. No water or toiletries will be replenished. If you leave the hotel from the ground floor in the back of the inn, to get to the street, you'll be walking by the two portable toilets meant for the downstairs restaurant. Unfortunately, they seem to be leaking out onto the sidewalk. Thankfully we weren't staying during the hot summer months. If you suffer from any type of allergies, you may want to request the room gets a thorough cleaning and dusting upon arrival. Young children should be kept away from exposed outlets. Also - if you've booked your room through any travel site (hotels.com) be sure to verify your rates upon checking in. The rate I booked under and the rate I was charged upon checkout were not the same. I have to now contact the manager who was not in during checkout to inquire why the inn was charging a higher rate. For the cost of this Inn, you may want to shop around a bit more to find better accommodations for your money.

    Patricia P.

    We stayed for one night at this hotel and the location was very strategic in downtown Savannah. The hotel lobby was not fancy but the hotel was clean and it looked like they did some upgrades on their hotel. The hotel was a walking distance to all the shops and nice restaurants and I recommend the olde pink house for dinner and call ahead to make reservation. Our bedroom where we stayed has the river view and the room was more on the narrow side and small but since we only stay for a night we really didn't mind with the room size. The bed was soft but too soft for my husband's back, bathroom was clean, the coffee was good too. We really enjoyed their happy hour. The bartender/ server was very helpful and friendly. The food/ spread were really good and the drinks selection were plenty. We tried to get in the hotel from the river side but the key did not work but luckily one of the kitchen worker was walking out and was able to hold the door for us to get in. The valet parking for the hotel was $40/night so we decided to park at the parking garage across the street and it cost $12 per night. They have coffee shop next door and if you show them your room key you will get 10% off but be prepared the service was not fast like Starbucks. Overall, it was a good stay.

    Bathroom filled with amenities

    I was looking for a historic hotel with charm for my Savannah GA trip in July. The River Street Inn was a cotton mill sitting right on the waterway. The brick facade and gas lamps made it very welcoming and beautiful at night. Check in was easy, staff were very knowledgeable about the area and the restaurants inside the hotel. Inside the hotel was gorgeous. They offer complementary drink and hors d'oeuvres at their manager reception, which was lovely when you first come in and are tired from a trip. they also offer refreshments inside the lobby with a candy bar all and popcorn. They also give you a voucher for one of the boutiques in the hotel as well as breakfast the next morning. The breakfast wasn't skimpy either, it was located in one of the restaurants in the hotel, and it was absolutely delicious. The portions were plentiful and the grits were out of this world. The hotel room itself was gorgeous. I have included pictures. Our day was absolutely wonderful. Our room looked over the water and even at night with people walking up and down the waterfront, it didn't get very loud, and it was really fun to see the big ships go by. Overall a wonderful day. They also gave me free champagne, treats, and balloons for my birthday stay !

    Patrick K.

    Stayed here for a weekend getaway before the holidays. There is a lot to love. The architecture of the building, the rooms, the furniture, was all as expected for a couples romantic getaway. The downside however for our visit was the construction happening outside of our room, with no warning from staff. We had to keep our shades closed the entire time and the noise in the morning was excessive. More so because of how close it was to the windows. It made us wonder why they asked if we wanted to buy an "upgrade" at check-in. Another tip: valet was $45/day. Street parking maxes out at $20 and there is a garage across the street you can pay $5-10. I'd stay again and hopefully be able to write a better experience, sans construction.

    Huey's entrance from hotel

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    8 months ago

    Old world. Authentic. Very friendly great service. Best old fashioned I've had. A wonderful experience.

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    7 months ago

    The Staff is excellent and the location is very good! Great facilities and super food and variety of choices!

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    The Inn is a great location and staff is very helpful. Room was spacious and bed was comfy

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    Page 1 of 8

    Ask the Community - River Street Inn

    Review Highlights - River Street Inn

    Right on the river, clean rooms, and its HISTORIC, which is great to add to that down-south charm.

    Mentioned in 6 reviews

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    The Drayton Hotel Savannah, Curio Collection by Hilton

    The Drayton Hotel Savannah, Curio Collection by Hilton

    4.1
    (45 reviews)

    The epitome of southern hospitality and hands down the best place to stay at in Savannah, Georgia…read more From the moment you arrive, you are greeted by the most beyond amazing staff along with being offered ice cold water and an easy check in process. The staff was very accommodating throughout our stay. Being that I lived in Savannah 20 years ago, I have bragged about how incredible Savannah's hospitality is and the staff here definitely showed up. Huge thank you to Joey, Jackie, Cindi, and Darnell or as I refer to them as the dream team for making our stay so incredible. I hope they promote you all into management. Our room was absolutely beautiful and comfortable. Honestly, one of the best beds I have ever slept on. Perfect if you have jet lag. I love that the toiletries have peppermint so you repeal bugs, which is a must in the south. Great alternative if you forget the bug spray. There's a coffee bar, restaurant, and a speakeasy bar that was Alice and wonderland themed. In the afternoon you are offered champagne, which is such a nice touch. They have bikes available to sightsee rather than walking. This hotel is close to everything in case you want to walk and explore shops, dining, etc. Overall, this hotel is beautifully decorated and charming. Something Savannah is known for. I highly recommend this hotel. Especially because it's pet friendly!

    This is my second review. I originally removed my first post after management reached out to…read moreresolve the situation, but after a continuous cycle of shifting timelines and misleading information, I feel compelled to share the full experience. My AirPods were stolen by the staff here on the 17th. While I finally recovered them on the 29th, it was entirely due to my own efforts, not the hotel's. I had to file a police report and track the devices on the Find My app, watching them travel to a private residence before making their way back to the hotel days later. Getting answers from management was incredibly difficult. I was repeatedly promised callbacks--first at 3:00 PM, then at 4:00 PM--only to be completely ghosted for an entire day. Management only took the situation seriously after I posted my initial negative review. Once the review was live, the interim manager called immediately, offering 20k Hilton points as a goodwill gesture and claiming it would cover a night at "most places." Wanting to cooperate and focus on getting my property back, I agreed to take the review down. The poor communication continued with the shipping process. Management promised to overnight my AirPods the next morning, but the Find My tracking showed the AirPods still at the hotel until I followed up yet again to ask why it hadn't been dropped off at FedEx. It has now been a week since the points were promised, and they still have not arrived. When I followed up, the interim manager claimed the system takes two days to process them - meaning the request was never actually submitted when promised last weekend. Furthermore, the information provided about the loyalty program was incorrect: I was told the points do not expire, but Hilton corporate policy states they expire after 24 months of inactivity. The valuation is also incredibly misleading; 20k points does not cover a night at "most places," especially considering a single night at this exact property costs 66k points. While the staff member Michael was pleasant to deal with, the interim management team simply said whatever was necessary to get a negative review removed, with zero genuine follow-through. I highly advise travelers to keep a close eye on their belongings and be wary of management's promises.

    Holiday Inn Express Savannah-Historic District

    Holiday Inn Express Savannah-Historic District

    3.8
    (177 reviews)
    $$

    I had a solid stay here over my Christmas vacation in Savannah. This is a very nice location,…read moreacross the street from the River area. Staff were pretty good, not perfect all around but pretty good. The Room was clean, and had everything I needed. I liked the location, and you can walk around the area as there is plenty to see and enjoy. I was here on Christmas Day and walked outside and it was nice to see a lot of other people doing the same. The concierge here was very helpful in showing me the tour options for Savannah. One stop was right down the street too. I would stay here again.

    TLDR; just spend the extra money to stay somewhere else…read more We stayed here for 2 nights and 3 days. The room was clean, but the walls are thin. You can hear your neighbors :) It's crazy how the elevator was being serviced DURING BREAKFAST one morning and everyone had to use the stairs. It was especially bad because someone in my party needed to use a walker due to their bad knees. We had to carry the walker up and down the stairs and they were literally crawling to go up and down. I asked one of the male staff about it in the front desk and they said that there was nothing they can do and that the elevators will be both back up at 8:30 AM. We went out and took a stroll, came back around 9:00 AM and the elevators were not yet fixed. It was just ridiculous! Later on in the day, they managed to get ONE of the elevators working :) The next morning, we went to breakfast at 7 AM and everything is broken! Only one elevator is working, there is no coffee at all, no pancakes, and even the juice machine got hit! It was honestly insane. If you go on vacation, just go somewhere else.

    JW Marriott Savannah Plant Riverside District

    JW Marriott Savannah Plant Riverside District

    4.0
    (228 reviews)
    $$$

    TL/ DR - a true 5* property & experience. Room, cleanliness, service, on site dining…read more At check-in June 3, 2026: Carolina was very thoughtful in explaining the property-- 3 buildings-- and the corresponding property map. We were pleased with room placement with balcony in furthest east Bldg (3Muses). We were advised water-facing rooms can be noisy. On that note, by the third and final night, Friday, this past weekend, we learned that the cobblestone street outside was quite noisy as well. Fortunately, on weekend, just after midnight, revelry noise level moves down from the billiard Halls across from our room. (Ear plugs were furnished in the room :-) Even so, we enjoyed the balcony for the mornings and pre-dinner hour: it was ambience into our room as we were getting ready for our various comings/goings. The medium-ish sized pool featured brrrrr water; not yet nuked by summer's power! But it was enjoyable for a refresh. It got unbelievably crowded on Friday afternoon, so glad we generally came earlier in the day. Fortunately my work Conference: buffet style food supplied by JW was above-average, 4* food for Conference food (3* if judged on its own merit). But we enjoyed the on-site dining from which we tried small plates from the African restaurant, fish at the seafood bar outside the main building; my wife enjoyed the breakfast dishes from the coffee shop in the main building. This is a special property. Enjoy the artwork and the unique character of each building. So much to see as meandering. Friendly Service top to bottom. Employees seem to value their jobs and our patronage. Would return without hesitation.

    The JW in Savannah located alongside the river walk and is a very unique place. There are plenty of…read moreon-site places to eat, both within two of the three building that comprise the JE and outside. I didn't stay long enough to check out everything on this property, but everything I did see was so memorable. One building had a gem / minerals / fossil collection, along with restaurants and stores within, the hotel gym, and someone playing live piano; the second building also had a store in there, though I think had more rooms than stores. I didn't explore third building, but I'm aware that there are more rooms there and an entertainment venue too. I received very friendly service for my check-in. Brandon, who helped me and my friend at the front desk, told us what we needed to know about the property and made our first impressions here very warm. The two gentlemen who worked valet, whose names I'm forgetting (sorry!) were also incredibly kind--one made effort to remember both me and my friend's names. the rooms here--beds and bathroom--are lovely, and made more unique with the featured art. I got upgraded to a river view room, which was a big plus. (you do hear the ships go by if they blow their horn! didn't bother me and my friend's with our sleep, but the noise-sensitive folks should probably wear ear plugs just in case.) If it's within your budget, then I'd highly recommend this place to put in your bucket list of "unique hotel properties to stay at at least once"!

    Andaz Savannah - Hyatt

    Andaz Savannah - Hyatt

    4.1
    (432 reviews)
    $$

    Rooms are nice enough Staff is excellent…read more Restaurant does a fine breakfast with excellent service Good location for walking Savannah A little pricey This is my third or fourth stay

    This hotel has long term leases on almost all of level P3 of the Whittaker Street Parking Garage…read more Other private businesses with long term leases on spots mark the spots to inform people not to lark. Andaz Savannah Hyatt does not post signs nor mark the spots nor have any gate or signs to know what part of the garage they leased. Instead have sensors in the unmarked spots and tow without bothering to post any sign. Completely predatory. Sensors cost more than signs. They should put up signs. This is a very unethical dirty hotel that is doing harm to the city and the community. I went to a conference in Savannah, and carpooled with a coworker. We had gone to park at the Whittaker Street Parking Garage. On level P3, we went through an open gate to get in, and then needed a swipe card to get out. Half that floor is marked with "reserved for" signs, hanging from the ceiling and on the wall and concrete support columns by each parking spot. Those were something like reserved for a condo or something, not Andaz. Half is not marked at all. This is like a line down the middle half. The south part of the garage was marked; the north part was not. Line down the middle like 2 sections. Because the half that was marked said towing, my coworker had stayed in the car, and I went to go find the parking attendant to confirm we were parked in a public paid spot. On the street level, the security for Savannah said that where we were parked was OK, and that all reserved spots have to be marked. She told me where to find the parking attendant. The parking attendant said that all reserved spots are marked, and that unmarked spots are for the public paid parking. I went back to the car to tell my coworker that we were good to go. Well, it had taken me easily 20 minutes due to there is one single attendant. Lucky us, because when I got back, an Andaz Savannah Hyatt employee was there with my coworker saying he would towed. Apparently, rather than put up signs in their reserved spots, the Andaz Savannah Hyatt puts sensors pointed at each spot to detect a car, and then orders a tow. A sensor has to cost more than a sign. That's so dirty and immoral to not post a sign, and then to tow people. The two employees of the city and of the parking garage said that that was a public paid spot based on there not being any posted signs that it was reserved. Andaz Savannah Hyatt just cannot be bothered to communicate. They will tow, bill for the tow, mess up transmission on a four wheel drive, and stick that whole mess of theirs onto regular people. Because they can't be bother to even post a sign. Also to leave, we had to drive out an "in" gate, which apparently they leave the "in" gate permanently up for cars to drive through, then have a billing "out" gate that you have to swipe the card and be billed to leave. Like a trap. No signs when you come in, and no signs on their entire half of the P3 level. I am certain what they are doing is illegal, to tow without having any posted signs at all on their half of the garage. When I searched, Georgia law requires 12x18 inch no parking signs or a sign at the gate. Andaz Savannah Hyatt had a permanently open gate for entrance, closed gate for exit, and absolutely no signs on what the employee of Andaz said was the Andaz parking. And said he would have towed if my coworker weren't there in the car. Well, it's travelers and tourists, so Andaz Savannah Hyatt can get away with it, because they rob from people who don't live in the city. They break the law, and harm the community. This hotel is doing dirty. What else are they doing. Nope, nope, nope. Badly run and cannot be trusted. Even if you are not a customer, the Andaz Savannah Hyatt will harm you just for being nearby.

    DoubleTree by Hilton Hotel Savannah Historic District

    DoubleTree by Hilton Hotel Savannah Historic District

    3.5
    (189 reviews)
    $$

    This Hilton is in a great location, and it's really pretty…read more Unfortunately, I was placed in a room that is really close to their rooftop pool. I would think that quiet hours for the pool would be 9 PM, but apparently they aren't. I believe they are 10 PM. There was a group of what appeared to be teenagers screaming nonstop for about three hours straight. I don't know, if I was staff at a hotel, I would probably tell them to keep it down after 8 PM, but that's just me. It sounds like the rooms on the other side of the hotel are really noisy as well, so I guess moving and wouldn't have done much. The valet took a really long time in the morning. I wouldn't have minded that if they would have told us in the beginning, but when you check in, they tell you to give them five minutes to retrieve your vehicle. It took the guy 20 minutes to respond to my request (I was first in the queue) and I had to go walk down and grab the car myself because I needed to leave immediately. It sounds like he was managing two properties, so not his fault. When not knowing where the valet was, the front desk wasn't helpful. She kind of dismissed the issue. She did end up calling him, but she didn't act like she cared about our situation at all in the beginning. It actually prompted us to take action and another gentleman waiting for his car went and looked in the valet garage to see if somebody was even there because he was having the same issues. Anyways, my first and last time staying at this hotel. Too many other options in the area. I really need a reliable valet, unfortunately.

    I was honestly frustrated by my stay here, especially after reading past reviews…read more For years, guests have mentioned the truck noise, and management keeps replying with the same line about "sharing feedback with the appropriate teams." After staying here, it's clear nothing has actually changed, which is disappointing. I was on the 5th floor facing Bay Street, which turns out to be a major truck route near the interstate. The AC unit was loud, so I turned it off since it was cool outside. That's when the real issue became obvious. There's a traffic light right by the hotel, so trucks constantly stop, idle, and then accelerate again. The noise was incredibly loud, to the point where it felt like I was standing right on the sidewalk. Sleeping was difficult. It also made me wonder about room assignments. If this has been a known issue for years, you'd think they'd avoid placing guests with status in those rooms. A quieter-facing room would have made a big difference. There were a few other issues: * Couldn't access the pool or jacuzzi with the digital key (only the gym worked) * The jacuzzi itself looked worn and in need of refinishing * No complimentary water in the room or lobby, which is surprising given the Savannah heat (though there were cookies and coffee downstairs) * Toilet seat was oddly shaped and uncomfortable * Bedside lamp outlets were loose and didn't hold a charger securely * The clock on the nightstand was extremely bright at night with no way to dim it On the positive side, the lobby has a nice fireplace, and I appreciated the bathroom nightlight. All the staff I encountered seemed very young, under 30, which made me wonder if most roles here are entry-level. I couldn't help but notice a consistent pattern in who was working which positions, while visiting the south. Overall, the biggest issue is the noise and the lack of real action on something that's been raised repeatedly over the years.

    Hotel Bardo Savannah

    Hotel Bardo Savannah

    3.8
    (37 reviews)

    Hotel bardo was phenomenal and I would stay here every time I come back to Savannah!…read more Location: wonderful! It is just off of Forsyth park and incredibly walkable. I traveled with my grandfather and they have a complimentary car that took us to the museum of art on a hot day. Rooms: the rooms are gorgeously designed and spacious. Fully stocked mini bar and my view overlooked the pool. Service: The hotel service is wonderful. The restaurants get a lot of local traffic which means the service can get slow. The food is exceptional. The concierge is helpful.

    There's something bittersweet about Hotel Bardo. It feels like someone really cared when they built…read moreit -- beautiful design, thoughtful touches, and great amenities. But since then, it seems like no one's paid attention to the details that actually make a stay feel 5-star. We stayed just one night and noticed several things that made the experience feel less than premium: * Curtain was literally held together with paper clips * Bathroom sink barely drained * No "do not disturb" hanger for the door, had to request one * Vacuuming started in the hallway at 7:15am * Gym had beautiful treadmills with screens and free earbuds -- but the internet was down, so none of t worked To their credit, they did offer to send someone to fix the sink... but on a one-night stay, why would I want to spend part of it with someone working on the pipes in my bathroom? That's something that should be checked before a guest ever walks into the room. There were some nice touches: a complimentary car service, wooden room keys, a convenient texting system, and solid amenities (though we didn't use many of them). That said, I couldn't help but feel like we were placed in a neglected room -- possibly because the stay was part of an Amex Platinum perk. And honestly, if I'd paid $275-$400+ out of pocket for this room, I'd be much more upset. Not trying to be petty -- but let's be real: at a true 5-star hotel, I expect a seamless experience where my basic needs are handled without me having to ask. Hotel Bardo, unfortunately, missed that mark.

    River Street Inn - hotels - Updated August 2026

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