I do like supporting local and small businesses. I have passed this place many times and have also…read morebeen seeing targeted ads for this place. Also, I have seen a few local "influencers" come here and eat meals and rave about the quality of the food.
I did think the people working here seemed very nice. No fault to their customer service, they were kind and accommodating. I did not love the decor here. The walls were covered in mirrors, maybe to make the place look bigger. It was a very small and narrow place, but it felt creepy just looking at myself eat. I would rather have other decor. I also felt like the menu was a bit deceptive. While the prices were clearly listed, most places include something in their dishes, like tofu or chicken, for the first listed price. Here is said for many dishes $13.99, which is a great price and would make this place a great deal, but then way below it states chicken and other meats, veg start at an additional $2 which places the cost in the average range. The price does not overall matter as much as showing me the price without going on a hunt to figure out the full cost. Most people have a meat or tofu in their rice and noodles, and not just rice and noodles, which confused me as a customer. I also was confused about the bathroom situation. This seems like a new business, but the bathroom was not too clean. There was no paper towel in the holder, just a random white paper towel from the grocery store put high above on top of the paper towel dispenser, no soap in the dispenser, just a grocery store pump that was nearly out of soap, and a toilet paper roll with like only a few pieces left and no obvious spot to get more toilet paper. Something that should not happen in a new restaurant that was hyped on social media.
Many Thai places have complimentary soup and rice chips to start. It is fine if they didn't but they offered a salad. It came with honey mustard dressing and it was fine but this also confused me, as it was not a Thai type dish to offer. I would rather have had a small cup of soup that went with the meal, and not ice burg lettuce with American dressing.
We wanted to try all of our usual dishes, so we ordered Pad Thai, curry Pad Thai, Pad Se ew, and curry fried rice. The portions were very nice and we had tons of leftovers. But we were told they ran out of fresh bean sprouts. There were a few in the dish, and I do not mind really, but it was a Friday night, prime time for dinner and quite unusual to run out of maybe an important item. The food was okay and tasted fine the next couple of days, but not amazing. The curry Pad Thai as so mild (I do not mean spice level, I mean sauce wise) and you could barely any curry. The Pad Thai was okay and so was the curry fried rice, but nothing had a strong flavor. The best was the Pad See ew, but still not great enough to come back for. I also aske for shrimp chips, but they were a bit stale. When I said something the server did not believe me and said they were made fresh yesterday for lunch. They also advertised some new and traditional items, like chicken and rice and fried chicken and rice, but were out of all of their special dishes, which I had wanted to try because that would have differentiated them from other places, so I was a bit disappointed.
Overall, they were nice but the odds are very low that I would come back. It always gets me when a restaurant hypes themselves online and gets influencers to tell me how amazing the food is, then serve me something quite mediocre. It leads me to think twice about going to a viral spot and sticking to what I know and love.