I only go here because of proximity. It was the nearest Chinese spot where I live and pretty near my workplace as well. But ugh, their service and delivery sucks.
Exhibit A: My boss and a bunch of my coworkers ordered here and they took FOREVER to deliver. On top of that, King Wok got the order wrong: they put white rice instead of pork fried rice on our boss' spare ribs lunch special. So we called them and nicely asked if we can get what my boss wanted. They said yeah, and we waited for ANOTHER 45 minutes. By that time she was starving, so we called again. The lady who answered did not even apologize for the delay, in fact she got annoyed when we explained that my boss didnt want the white rice and snarkily said, "Well why don't you eat the spare ribs first, then eat the rice when it comes?"
Another time, they delivered us a whole bag of takeout for an entirely different address and (obviously) and entire different food. We didn't even realize until we had opened everything and went around asking everyone "Hey... did you order this?" We had to call the place and the delivery guy took back all the food. In a perfect world he would have thrown that isht out, but I'm pretty sure he just went on and delivered all that opened stuff to wherever it needed to go originally. I feel bad for whoever had that. I mean, we didn't really spit on it or whatever, but still.
Every time we order from that freakin place there is ALWAYS something. We don't get sauce, we don't get utensils, one time they even forgot to give us rice! I guess its partly our fault because we keep ordering from them. One of these days I'm going to throw out King Wok's menu from our menu folder.
Exhibit B: My boyfriend and I were doing the laundry and we got so hungry and cold that we decided to take out food from this place. So we go home and we open our food, and well what do ya know, no soy sauce, no utensils, no napkins. Then I noticed that sauce was all over the table. At first I blamed it on my boyfriend's poor utensil coordination skills, but it got suspicious when it came to a point where there was more sauce on the table than on my boyfriend's food, so we lift it up and there. Was. A. Giant. Hole. On the plastic container's bottom. The plastic was all cracked and leaking!!!
We went back to the place and told the person at the front (he seemed to be the owner) of what happened. We even brought the container to show him (and everyone) how huge the hole was. Instead of being apologetic he actually gave us an attitude, mocking us and asking how rice could leak out of a plastic container. Listen, if you like a lot of sauce in your rice that could actually be possible. I mean, we went there not to start a fight but just to let him know to be careful next time and make sure everyone would not try to put food on a container with a hole on it because it would just not work out since gravity exists. Also, what if there were pieces of plastic that got mixed in with the rice and we ate it? Is he gonna comfort us when we end up having a hard time in the bathroom?
Well having said our complaints we went on our way and vowed never to eat there again... I'd rather walk down a couple blocks to Peter's Kitchen. Or to that Khyber Indian spot by Union tpke and Parsons... Mmmm. I have half a mind to go right now. And screw you King Wok. read more