Absolutely amazing people! Our plow was stuck in the storm after plowing all day and night. Called…read moreJim the owner at Avalanche Towing & Recovery he was incredible got to us with in 30minutes and gave us a reasonable price. Friendly knowledgeable and will continue to use and recommend this company! Thanks so very much for bailing us out!

car's transmission failed right in front of Avalanche's driveway…read more we have towed this car many times and this was a rather decent experience 10/10 would tow again

These guys are fantastic! Nice, honest, fair. I come here for routine service and unexpected issues…read moreand always get great service at a more than fair price. As a young female it is hard to feel that you aren't getting ripped off by a mechanic but I have never felt this way here. If you need a trustworthy place for car service/inspection, this is place to go. *I haven't needed them for towing but can't imagine the experience would be any different.

I was involved in an accident and the state police called this company to tow my car, I would've…read morecalled AAA, but they didn't give me a choice. The police informed me that the tow truck would drop me off nearby or bring me to the shop. Since I was just south of exit 6 on route three I asked to be dropped off right off exit 6. The tow truck told me it would be $250 to be dropped off anywhere but the tow truck yard. I told him I just needed to be dropped off right off the exit and he pointed south on route three and said rudely, "I'm going THAT way". When I found out the shop was in , I was extremely confused. He obviously had to turn around and go north on route three past the exit I was asking to be dropped off on. I called the next morning, and asked what their policy was for being dropped off nearby. The man on the phone informed me that it was free to be dropped off right off an exit. I then told him what I was told the previous night and he told me that "I was hysterical and ran straight to the police officer." I then asked him how he knew who I was and informed him that was not what happened. Unfortunately, I had the unpleasant experience of having to go there to sign a written release so my insurance could pick up my vehicle. When I arrived, I said a friendly hello to the man at the counter to which he put up a finger and said "one moment" without looking up from his computer screen. I had to sign a waiver, releasing them of all liability if I fell on the ice rink that is their property. After, I was told I could get my personal belongings out of my vehicle, but I could not find it in the tow yard. I would avoid this company at all in the future. I do not know how much my insurance will have to pay or how much I am going to have to pitch in, but I am very unhappy with the customer service, lies, and general sketchiness of this company.

Great tow company, they are reliable and responsible with your vehicles. Process is swift and easy…read more The workers are respectful and reasonable.

Worst Body Shop ever rude disrespectful unprofessional owner . He put used parts on my​ brand new…read morevehicle ​ took approximately 5 months to do a 30-day job and came up with more excuses than I've ever heard many of them very poor excuses . Try to insurance company approximately $19,000 . I've already had to spend $2,100 to fix and Clean from his work and I'm going to have to spend more and have stuff redone . Don't walk run from this guy I'd rather drive around with a busted got the vehicle that never bring it to this joke again . See you in court .

Brian at Brian's Auto Repairs in Merrimack is the best person to see to have any repairs done on…read moreyour vehicles. I have been at his shop several times due to minor repairs and sometimes, bigger ones. He will do his best to accommodate his customers at very reasonable charges. Thank you Brian, I appreciate your help in need of repairs. Michael Bureau

A very professional company to deal with, highly recommended for your mobile inspection, stickers…read moreand towing.

Honest and quality work at a fair price I've brought my cars there for 5 years never had a problemread more

I have been taking my car here for 20 years!! I appreciate these guys so much. Always honest,…read morealways trustworthy. Able to fit me in in a pinch. They do great work and I am so grateful to have a place to go that I can trust! I have had my family and friends bring their cars here as well, and would recommend to anybody. Thank you Concord St. Motors for 20 years of reliability for me.

Just had a tow from Joes booked through my roadside assistance company. Driver was super friendly…read moreand helpful. I wasn't with my car and figured everything was set after speaking to him but he went the extra mile to send me a pic of my car at the repair shop after he dropped it off. Really nice to have such kind and thoughtful service.

A belated but pertinent and VERY positive review, and shout out, to Joe's Auto & (more…read morespecifically) Towing, to both the woman who answered my emergency call and to Andrew, the fella who saved the day, and evening, for me. On 11/7/20, I played 18 up at Butter Brook Golf Course in Carlisle. After finishing, I spent a few minutes talking to my Lexington-bound before he hit the road. It was near sunset at that point. As I walked toward my car a departing female employee walking toward hers asked if I owned the white 1998 Volvo up ahead. At that point, there were only three other cars in the lot--hers, another, and my Volvo. I nodded, and she said, "You're tire exploded!" I'm, like, huh? But, as I get nearer to my car, there it is--a flat right front tire. "Yeah," she added. "It just popped! We all heard it." Knowing I had a fully-inflated spare in the trunk, I told her I'd be on the road in less than five minutes. By the time she pulls out, I'm the only one left in the lot. I instantly discover that the single-socket 12" long lug nut wrench supplied by Volvo was ridiculously ineffective and despite heroic efforts I couldn't budge one wheel stud. Not. One. I had no leverage. I tried so hard I bent the damn wrench handle! So then I'm thinking, because I DO live in Dorchester and I DON'T know ANYONE in the Carlisle area, I'm...dead in the water. I make two quick phone calls to the nearest auto repair places, one has no tow truck, the other cannot help--no driver that day. I expand my search and dial up Joe's. A very pleasant and busy but patient woman answers and advises that their one tow person has "like ten calls going right now." I provide my phone #, my location and add that all I need is a one-minute pit stop: loosen five lug nuts. The woman says, "I'll see what I can do." Two minutes later my cell phone rings and it's Joe's tow truck driver, Andrew, an amiable kid who listens to my quick story and decides, on the spot, while driving to his next destination, "I'll be there in ten, you're in between where I am now and my next stop." Ten minutes later, Andrew wheels into BB-GC's parking lot just as the sun begins to set. Knowing what's needed, he hops out of tow truck, grabs the pneumatic air pump, and hits the studs. Then he wheels over a portable hydraulic lift, jacks me up and leaves me to handle putting on the spare while he writes up the bill. He replaces his pump and jack, hands me the receipt, agrees that Volvo's worthless lug nut wrench might come in handy as a paperweight, accepts my $20 tip, and zips out of the lot toward his next emergency. 1. The woman could've told me, "We're too busy." And hung up. 2. Andrew could've just blown me off, and never called. Both refreshed my belief in and of "paying it forward." My Dad was a mechanic. He taught me how to do the simple repairs that keep cars on the road. Over the years, I've probably pulled off road and helped at least a dozen or so people who were stranded on roadsides, either changing their flats or giving them a jump or, at the very least, getting them to where they were going to be okay. What comes around, goes around, folks. Do the right thing. It'll come back to you, and it'll go forward. My thanks to Andrew, and the kind woman who answered my call. It is no surprise that the majority of Joe's reviews are positive. Happy Holidays!!!

Called to get a tow onto solid ground when my parking brake let loose. Called and the gentleman on…read morethe phone was polite and straight to the point. He arrived and did a great job quickly and professionally. He was cordial and very polite. He struck me as an honest hard working guy, someone I would trust to take care of my kid. The only down side was that while he did advertise that he accepted credit cards, this visit he could not. Stated something to the effect of his system getting hacked. Inconvenient in one respect (as I did have to drive to a bank to withdraw the money to pay for his services), on the other hand I appreciated the fact that he wanted to protect my credit card. If I am in a pinch again, I would not hesitate calling him.