They are overcharging on basic landscape rock. Even the local hardware stores charge several dollars less per bag than they do. They must only want wholesale business and are discouraging retail business by charging absurd prices to the common homeowners. read more

I have read some very negative reviews on this business but my husband and I went there and couldn't be happier with the service. All though they didn't have the rock we wanted, they pointed us to companies that could help us. They didn't have to do that. Thank you for great service! read more

Commercial prices for landscaping materials. Friendly counter personal. Fast in and out.

Don't let them waste your time. Had me on hold twice yesterday and hung up on me both times, once after waiting 15 minutes. When I show up today at 7am to discuss this and my order, the gal at the retail counter remembered my call and the detail about my call, but can't apologize for hanging up on me twice or wasting my time. HIGH PRICES AND BAD SERVICE!!! read more

I am so disappointed. I have been a customer for years. I called with my yearly order and not only was the salesperson borderline rude but then informed me that there delivery service fees have increased to $250! Really? I live the same distance as I always have from you and you are going to double the delivery charge? No thanks. I will not be back. What a shame. read more

I got 3 yards of the garden mix for my raised bed garden a couple years ago. It was supposed to be half topsoil and half compost, is what they told me. I am not the most advanced gardener but nothing grows well in that mix! I did 4X better previously with just putting things directly into the ground. Then I got some actual compost from somewhere else and worked it into half of it and what do you know, things are growing great in that half and still horrible in the original "garden mix" half. read more

After happily using this company for years, they have now been bought out. I called to order our annual compost delivery and the fee went from about $80 to $250! A 213% increase is preposterous. I will not be giving business to this company now or in the future. read more

Easy access and excellent service Found exactly what I was looking at a fair price Will be back read more

Great place. Cheaper than Home Depot and better quality, knowledge and service. And local. We used them for a paver patio project in our back yard. read more

I had this place bookmarked because I frequent places like this for my gardening needs and the other reviews made it sounds awesome. I finally had a chance to go and realized that it's true: Kirkwood Material Supply has THE BEST customer service of any place in its class. It's down a dead end road and I didn't even know it was there til I found it using GPS. I pulled in and got out, and immediately someone was there to ask me if I needed help. At the time, I was looking at the different types of mulch. They showed me what they had and I picked out what I wanted. They didn't even let me pull my car up - they got a forklift and brought me the stuff directly to my car! After experiencing a lack of assistance at St. Louis Composting a few weeks before, I was really excited that I didn't have to load my own bags (after all, I had to UNLOAD them all and it's tiring!). I went in and paid easily. Looking around, I saw SO many supplies and idaes of landscaping. I loved the koi pond inside. Very cool. I also saw a lot of gardening and lawncare supplies, plants, rocks and more. The selection is awesome! The price is slightly higher than STL composting, but it's close to home and the customer service made it worth it. I'll be back! I'm a fan! read more

Holy crap. I don't think I've ever experienced such amazing customer service! From the minute we stepped out of the car, we had someone helping us - and as I was wondering around by myself as someone helped the BF with the different rocks we needed, I got asked by at least 3 people if I needed any help - awesome! And when it was all said and done, we had everything loaded into our SUV for us. They had lots of beautiful flowers - in much better shape than the sad and dying ones at Home Depot - albeit a little more expensive. They also had a great selection of all different kinds of rocks, paving bricks, mulch, compost, dirt, and lumber! If you're in the mood to do some landscaping and need a little more selection than the big home stores, definitely drive down to Kirkwood and check this place out. read more

Best Landscaping supplier in town! We have ordered here for years. Quick and reliable for delivering.

Wonderful experience here! The staff was very helpful & knew what they were talking about. I learned a lot & had fun.

Service animal handlers. Think twice before heading to Kirkwood Material Supply. I went in today with what would have been a sizeable order for them. I was asked twice to leave the showroom by two different employees because they don't allow "pets." I simply said, "Sir this is a trained service dog." (Dog was vested and wearing appropriate leashing and markings.) He repeated himself and continued to go on about why they don't allow pets, safety, etc. Get with the program Kirkwood Material. Service dogs perform lots of different jobs - perhaps next for your job is educating yourself and your employees. read more

A great outdoor/landscaping supply place. KWS carries a wide variety of bulk landscape rock, mulch, soil, brick, pavers etc. If you are searching for unique landscape rock or pavers that your neighbors can't just pick up from Home Depot or Lowes this is the place. Most of their products are cost competitive with the big box stores, while their selection is tenfold. Most of their loose bulk products are located outside in giant concrete bins, making it convenient to drive your vehicle directly to the bins for loading. I had decided to rebuild/extend a retaining wall in the front yard. KWS staff was very helpful me select matching pavers, selecting adequate back fill, and even loaded my entire order. If you have a small vehicle like I do they will gladly split up your order for multiple pickups. TIP:If you do not have a truck and are doing a smaller landscape project ask about buying their bulk items in smaller quantities (5gal bucket, washtub, trash can sizes). You will quickly find that these small volume options are significantly cheaper that the 40-50lb bag equivalents at the big box stores! Danielle B's review describes the great customer service. read more

Had a GREAT experience today at KIRKWOOD MATERIAL SUPPLY. The man at the counter was extremely helpful and took me out to the stone I was interested in. He was very knowledgeable and helpful. When I was ready to pick the pieces I wanted he had one of the guys on the forklift come over to load for me. This guy was ALSO VERY KNOWLEDGEABLE and he also loaded the stones into my car. Once I decided what I wanted, I was out of there much faster than I expected. This was my first visit to Kirkwood Material Supply, but it will not be my last!!! 5 STARS ALL THE WAY!!!! read more

Driver tore up our driveway with the delivery truck, he also forged my signature on delivery receipt. After several calls, they agreed to refund the delivery charge. read more

These guys helped me figure out a solution for fixing a spot in my yard where my dog digs under the fence, right around the time the shop was closing. I went in thinking I was going to need one thing and they helped me figure out what I really needed, which was actually cheaper. They also measure my car and loaded it up for me! read more

The hours are incorrect on their phone system, I highly suggest you talk to someone on the phone before driving to Kirkwood. I know they are not open until 4 on Sunday. I've been there twice on Sundays to find them closed, and I was not alone, there were several customers sitting in the parking lot confused. read more

I called with a few questions and Rich answered. Rich was extremely rude and had terrible customer service.

Worst Customer Service!!! Il go out of state to get material before i buy from them again. The staff is arrogent, rude, provoking, completely unprofessional!! They dont even know what materials they got in stock!! Morons!! read more

This is the #1 supplier of landscape products in the Stl Metro area. The employees are kind, courteous and knowledgeable. They have any and all block or brick to choose from along with a huge selection of natural stone and bulk materials. Their operation is extremely efficient and deliveries are on time or early. As a contractor they make my job easier. Thanks guys!! read more

This place is ginormous. If you've been buying your mulch/aggregate at Lowe's or Home Depot you've been getting screwed. Give your friend that owns a truck $20 bucks to borrow it... head here and save tons of $. read more

I used Kirkwood materials for decorative items for my yard and the service was great. Prices were good too.

I was reading the reviews of this place where people are raving about their customer service and I was scratching my head wondering if they were talking about the same place. Kirkwood Building Materials has the WORST customer service if any business I frequent. They seem to care less about customers. No one is waiting around to help you. They always treat me like some contractor barely worthy if their time! I needed help picking out the right mulch. They did not lift a finger. I asked when they could deliver, maybe today? They looked at me like I had two heads. They don't deliver on Sunday and they say you have to be there for delivery. They act like they are the only game in town and that me the customer is never right or even educated. Maybe they hate their jobs but why make the customer feel uncomfortable. The fat ass 'helping' me at the counter just sat there sipping his soda and offering snide comments. If their products weren't so good i would shop elsewhere. This is the kind of place I HATE giving my money to!!! read more

Lowe's used to be the primary place where I would get my stone edging. I had gotten stone edging before at Kirkwood Material Supply, & now it's pretty much the only place that is reliable. Lowe's used to carry the stone edging that I bought before. Kirkwood Material Supply pretty much has the same stuff year after year in terms of stone edging that is. That's what I love about this place. Always get extra cuz you may never know if you'll need it. Great variety & great service. There isn't any out there stone colors (like hot pink or blue). The prices are awesome. I spent about $118 on about 248 pounds of stone edging (roughly about 50 cents a pound) or so. That included the $24 fee to cut the stone ($6 a stone). Bring tarps if you don't get your order delivered. If you don't bring tarps, they provide cardboard to keep your car interior safe. This location has a small nursery from what I recall. read more

I bought some mulch and a cypress tree from the Chesterfield location on May 31st. I did so because I read the reviews about how wonderful the customer service was. On Friday June 25th I called and left a message asking someone to return my call and let me know if they would deliver and/or spread more mulch. Today is June 25th and still no answer. I know this is a busy time of year, but to not bother calling back a repeat customer for another sale is beyond me. Needless to say, I will take my business elsewhere. read more