Great support after the sale ! Salesman Charles is the main…read morereason we keep coming back. Tri Supply- if your reading this GIVE Charles are raise!

Bought a display fan a month ago. Was told they would take down and make ready along with ordering…read moredown rod. Then was informed remote missing and they would order remote. Was notified everything was ready and went to pick up three days later. Notified store I was coming to pick up and Upon arrival, The fan was still mounted in showroom. Sat for an hour to take delivery and when home noticed fan had black hand grease marks all over blades and electrician found that mounting pin was missing. Called store and nothing!! Dealing with this store is a complete nightmare! Customer service is horrible!!!

I recently had 2 crisis type situations! My refrigerator - freezer unexpectedly went out on top of…read moreme being housebound with a fracture. The owner came to my home and determined what unitwould fit in a difficult sized area. The installation went very well and the installers were amazing! The value was great as there was also a national wide sale. Then 2 weeks later, my 27 yr old washer went out! I was able to go the showroom and the gals were very helpful. It was installed the next day! And as before, the installers, one was a different person, were amazing! Very courteous, and efficient. I hope I don't need another appliance in the near future but Wilson's will be my go to.

We purchased a KitchenAid refrigerator at Wilson's. However, upon delivery we discovered that the…read morerefrigerator's ice maker did not work. We had a repairman come and he told us we needed three new parts. The refrigerator was new so not acceptable. We went to Wilson's to be told we would have to wait on repairs to be made and then if the refrigerator was returned it would be a 25% restocking fee. Would you pay 25% to restock a defective new refrigerator. Does that sound reasonable. Interesting how you can buy a brand-new refrigerator that is defective and now a month out we are still waiting on repairs to be made.

Everyone if you're in the market to buy any appliance for the house, check this place out first. We…read moresaved a TON of money buying our new washer/dryer set and it comes with a WARRANTY!! Pros: Selection: on the outside the building is small but on the inside I was really taken back at how much inventory was inside. There are fridges, Washer/Dryer, Ovens, Stove Tops, you name it they have it. Keep in mind this is technically a "scratch and dent" store but most of the items are brand new. Price: The set we bought cost $4,800 brand new (Home Depot or Lowe's) and that doesn't include what they would charge for delivery. At the Appliance Outlet we paid $3,100 and that included delivery. We were super happy with the next day delivery and speed of installation. Location: This gem is tucked away in the heart of Conroe. I've lived here 5 years and never heard or seen this spot before, but I'm so glad we saw it!! Cons: Negotiating: There isn't much wiggle room the salesperson was willing to go even if you're a cash buyer. This is the place to go for your next appliance. Check them out if you're in the area!

Made a purchase here. They did not charge me for the removal of my old unit. The delivery driver…read morerefused to take it as his truck was full, and said he would see about sending someone back to pick it up. Called in and was told, since it wasn't charged, they cannot come pick it up. Would not allow me to speak to a manager. They basically refused to do anything to correct their mistake.

My 3-year-old Samsung refrigerator stopped cooling because the doors were inadvertently left open…read more I called Kelly, and he arrived within the scheduled window. He gave me a clear diagnosis and explained that the evaporator coils or air vents become blocked by a solid mass of ice, preventing cold air from circulating. He used a handheld steamer to quickly and safely melt away the ice blocking the evaporator coils and internal vents; however, it didn't work. He later instructed me to unplug the refrigerator, leave the doors open for 24 hours, then turn it back on the next day for 12 hours. I was happy to see my refrigerator fixed and cooling again. I recommend Kelly for your appliance repair.

Why 5 stars? Because we were in desperate need for a dryer repair and KrisKelly made the process…read morequick and easy. --- --- --- One day recently, we realized our dryer was no longer working - not an ideal situation in the middle of laundry day with a vacation on the horizon! I popped on Yelped, searched appliance repair, and it was very obvious that I should reach out to KrisKelly first, based on the great reviews. I submitted a request-a-quote on Yelp on a Sunday afternoon, and heard back Monday morning. By Thursday, there was someone at my house and my dryer was fixed within about half an hour. The service guy even gave me some great tips on maintaining my washer, dryer and other appliances for the future. It sucks to need an appliance repaired, but when you can get the problem resolved as quickly and as pain free as possible, it's such a relief. That's exactly what happened here. This will definitely be my first call next time it happens (hopefully not for many years).

My family has been going to Call-Mark's for decades. He has great prices, and a 30 day warrantee…read more He's a great guy, too. If you're looking for reliable, used appliances, at very low prices, this is the place to go. He also has the sweetest dog, who greets the customers. I love that.​ I need to add, I'm located in Cut 'N' Shoot, but yelp is giving me crap, and won't let me change it. So if my profile says Houston, it's wrong.

THIS is where to buy good quality appliances! Mark is a super nice guy and will give you good…read moreadvice. I have bought several appliances from him. The last thing I bought was a washer and dryer set that looked like it was about 3 months old. It had all the bells and whistles - for a very reasonable price. Of course things change all the time. He has gone over and above for me on several occasions. I would always look here first for any appliance needs.

Knowledgeable and Trustworthy!…read more I have a 15+ year old refrigerator that neither the refrigerator or freezer were working. Akai inspected the entire unit and indicated the issue was the defroster in the freezer wasn't working and needed to be replaced. He quoted me what I thought was a very fair price but before I could say "Shut up and take my money!" he added that when he had unplugged the unit & plugged it back in, when starting up again the compressor sounded a bit suspicious. Thus he indicated I could go ahead and pay him to install a new defroster in the freezer, but it is only a matter of time before the compressor craps out and then replacing it would be over $1,000 and not worth it. So get this....he proposes that I defrost it the old school way by unplugging it, opening both the freezer & fridge doors, placing towels in front of the unit, and allowing all of the ice to melt and then just mop up all the water with towels and my wet vac and that would solve the problem for now. And in a few months when the issue occurs again I can just repeat the old school defrosting method until the compressor finally goes kaput, and then get a brand new refrigerator. Sure enough, I proceeded to do exactly what he recommended and lo and behold the fridge & freezer started working properly again. And I am all too happy to repeat every few months to squeeze every last bit of life from this old fridge until I have to get a new one. Akai could have very easily kept quiet about the compressor sounding sketchy and that it could fail in 3 weeks, 3 months, or 3 years and gotten a nice service order for replacing the defroster since he had already devoted the valuable time & effort to come to my house. However, he instead chose to be completely honest and forthcoming which is not as common as it should be and is very appreciated. I have saved his contact info and the next time I have any issues with any appliances he will be the technician I call. Knowledge and experience is great and there are a lot of qualified & knowledgeable appliance repair companies out there. However, also possessing honesty and integrity is why I strongly recommend Akai for any appliance repair issues.

He was able to fit me in same day I called. I appreciate that he applied the trip charge towards…read moreany work that needs to be done . He is very knowledgeable about different appliances and he knew mine right away and he had an idea what it could be and sure enough it was the soap & softener dispenser. He showed me how to remove & clean it. It had held water wasn't draining back into the machine like it was supposed to just a minor little thing but now I know how to clean it periodically. Worth it for my peace of mind & also made sure I knew where my water shut off was just in case. These are good things to know , most people might not & that I'm a woman & older, it's good to know. Plus it doesn't hurt to have my machine looked at after 16 years. I've been here so I won't be afraid to use my washing machine so thank you AKIA.

Great service, promptly delivered with efficiency and professionalism. He arrives promptly and…read moreworks quickly. He is the best repair person we have had in years! Also he prices fairly! I would give him 10 stars if possible.

Very professional and knowledgeable. They don't oversell or price gauge. They price very fairly. I…read moreused them for a dishwasher repair. I will use them in the future for any other appliance repairs I may need.