Great support after the sale ! Salesman Charles is the main…read morereason we keep coming back. Tri Supply- if your reading this GIVE Charles are raise!

At the start of a major master bath remodeling, we were sent to Tri Supply in Conroe to pick out…read morebathroom fixtures by our contractor. While the showroom was fantastic and they had lots of choices, the problems we had that our sales rep caused were not handled well. We picked out everything with the Tri Supply sales rep and left. The sales rep emailed us and our contractor the pricing and we had her go ahead and order the majority of the plumbing items, over $3,000 worth. The project progressed and after most of the plumbing and all of the tile work had been finished, the plumber noticed that the parts that we had asked the sales rep to order were not the correct ones and would not work. When we questioned the rep, she said that she remembered what we told her we wanted and she did not know why she had ordered something different! After lots of discussion with the rep, she ordered a new part that would resolve the problem (not what we had originally wanted because that would have required tearing the whole shower out instead of a 4x4 section). She never offered to expedite that part and finally after waiting a week the part came in. In the meantime, the tile installer had to come and tear out the tile that had just been installed. The new part was installed and now the plumber and tile installer are redoing it. The cost for the plumber and tile installer to come back and redo the problem caused by the sales rep should have been covered by Tri Supply, not divided between the homeowner and the contractor. I would never recommend Tri Supply, they obviously don't stand behind their purchases.

I recently had 2 crisis type situations! My refrigerator - freezer unexpectedly went out on top of…read moreme being housebound with a fracture. The owner came to my home and determined what unitwould fit in a difficult sized area. The installation went very well and the installers were amazing! The value was great as there was also a national wide sale. Then 2 weeks later, my 27 yr old washer went out! I was able to go the showroom and the gals were very helpful. It was installed the next day! And as before, the installers, one was a different person, were amazing! Very courteous, and efficient. I hope I don't need another appliance in the near future but Wilson's will be my go to.

We purchased a KitchenAid refrigerator at Wilson's. However, upon delivery we discovered that the…read morerefrigerator's ice maker did not work. We had a repairman come and he told us we needed three new parts. The refrigerator was new so not acceptable. We went to Wilson's to be told we would have to wait on repairs to be made and then if the refrigerator was returned it would be a 25% restocking fee. Would you pay 25% to restock a defective new refrigerator. Does that sound reasonable. Interesting how you can buy a brand-new refrigerator that is defective and now a month out we are still waiting on repairs to be made.

Made a purchase here. They did not charge me for the removal of my old unit. The delivery driver…read morerefused to take it as his truck was full, and said he would see about sending someone back to pick it up. Called in and was told, since it wasn't charged, they cannot come pick it up. Would not allow me to speak to a manager. They basically refused to do anything to correct their mistake.

Everyone if you're in the market to buy any appliance for the house, check this place out first. We…read moresaved a TON of money buying our new washer/dryer set and it comes with a WARRANTY!! Pros: Selection: on the outside the building is small but on the inside I was really taken back at how much inventory was inside. There are fridges, Washer/Dryer, Ovens, Stove Tops, you name it they have it. Keep in mind this is technically a "scratch and dent" store but most of the items are brand new. Price: The set we bought cost $4,800 brand new (Home Depot or Lowe's) and that doesn't include what they would charge for delivery. At the Appliance Outlet we paid $3,100 and that included delivery. We were super happy with the next day delivery and speed of installation. Location: This gem is tucked away in the heart of Conroe. I've lived here 5 years and never heard or seen this spot before, but I'm so glad we saw it!! Cons: Negotiating: There isn't much wiggle room the salesperson was willing to go even if you're a cash buyer. This is the place to go for your next appliance. Check them out if you're in the area!

My 3-year-old Samsung refrigerator stopped cooling because the doors were inadvertently left open…read more I called Kelly, and he arrived within the scheduled window. He gave me a clear diagnosis and explained that the evaporator coils or air vents become blocked by a solid mass of ice, preventing cold air from circulating. He used a handheld steamer to quickly and safely melt away the ice blocking the evaporator coils and internal vents; however, it didn't work. He later instructed me to unplug the refrigerator, leave the doors open for 24 hours, then turn it back on the next day for 12 hours. I was happy to see my refrigerator fixed and cooling again. I recommend Kelly for your appliance repair.

Why 5 stars? Because we were in desperate need for a dryer repair and KrisKelly made the process…read morequick and easy. --- --- --- One day recently, we realized our dryer was no longer working - not an ideal situation in the middle of laundry day with a vacation on the horizon! I popped on Yelped, searched appliance repair, and it was very obvious that I should reach out to KrisKelly first, based on the great reviews. I submitted a request-a-quote on Yelp on a Sunday afternoon, and heard back Monday morning. By Thursday, there was someone at my house and my dryer was fixed within about half an hour. The service guy even gave me some great tips on maintaining my washer, dryer and other appliances for the future. It sucks to need an appliance repaired, but when you can get the problem resolved as quickly and as pain free as possible, it's such a relief. That's exactly what happened here. This will definitely be my first call next time it happens (hopefully not for many years).

My family has been going to Call-Mark's for decades. He has great prices, and a 30 day warrantee…read more He's a great guy, too. If you're looking for reliable, used appliances, at very low prices, this is the place to go. He also has the sweetest dog, who greets the customers. I love that.​ I need to add, I'm located in Cut 'N' Shoot, but yelp is giving me crap, and won't let me change it. So if my profile says Houston, it's wrong.

THIS is where to buy good quality appliances! Mark is a super nice guy and will give you good…read moreadvice. I have bought several appliances from him. The last thing I bought was a washer and dryer set that looked like it was about 3 months old. It had all the bells and whistles - for a very reasonable price. Of course things change all the time. He has gone over and above for me on several occasions. I would always look here first for any appliance needs.

False alarm but service was perfect! Analyzed the issue and gave me great instructions to prevent…read morethe issue again! Fair and reasonable pricing! Great guy!

Kia is one of the best technicians around he is prompt knowledgeable and prepared with the parts…read moreand lets you know ahead of time the cost before the job is done. He is my go to guy for all of my appliances.

Great service, promptly delivered with efficiency and professionalism. He arrives promptly and…read moreworks quickly. He is the best repair person we have had in years! Also he prices fairly! I would give him 10 stars if possible.

Very professional and knowledgeable. They don't oversell or price gauge. They price very fairly. I…read moreused them for a dishwasher repair. I will use them in the future for any other appliance repairs I may need.