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    KJ's Heating and Air

    4.6 (101 reviews)
    Closed 7:00 am - 7:00 pm

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    Response time

    30 minutes

    Response rate

    75%

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    6 years ago

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    10 years ago

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    10 years ago

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    Kelly H.

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    10 years ago

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    10 years ago

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    Kelly H.

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    10 years ago

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    9 years ago

    They were super. They came out to my house in timely manner and did a really good job. They even hauled something away from me.

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    10 years ago

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    9 years ago

    Great customer service doing great work at a reasonable price. Fast, efficient & always on time.

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    9 years ago

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    Review Highlights - KJ's Heating and Air

    Kelly, the owner, had the unit fixed and working in under 15 minutes and was really kind and knowledgeable.

    Mentioned in 28 reviews

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    Integrity Air Heating & Cooling Specialist

    Integrity Air Heating & Cooling Specialist

    4.7
    (183 reviews)

    Joshua L. came out to our home in Murrieta and thoroughly inspected our aging air conditioner unit…read more He provided a clear diagnosis of the issues (refrigerant leak and control problems) and walked us through practical solutions. He was completely honest, extremely helpful, and took the time to explain everything in easy-to-understand terms without any pressure. Joshua offered several repair and replacement options with transparent pricing, which helped us make an informed decision that fits our needs and budget. I highly recommend Joshua and the entire team at Integrity Air and Heating & Cooling. Professional, trustworthy, and customer-focused, exactly what you want when dealing with HVAC issues.

    I rarely write negative reviews, but I felt compelled to share this experience so others can make…read morean informed decision. The fan on our outdoor A/C condenser stopped spinning. After doing some research and consulting ChatGPT to better understand the symptoms, I concluded that the most likely cause was a failed dual-run capacitor. I also watched several YouTube videos showing that replacing the capacitor is generally a relatively simple repair. Although I considered replacing it myself, I decided it would be better to pay a reputable HVAC company to confirm the diagnosis and perform the repair. My wife spoke with a friend who highly recommended Integrity, describing the company as honest and trustworthy. Based on that recommendation and the company's excellent reviews, I scheduled a service call and agreed to pay the $125 diagnostic fee. The technician, Josh, arrived, and I explained that the condenser was operating but the fan was not spinning. I also told him that I suspected the capacitor had failed. Josh retrieved a test capacitor from his truck, disconnected the leads from the existing capacitor, and connected them to his test part. The entire process took about ten minutes. When he restored power, the condenser fan immediately began spinning. At that point, I was genuinely impressed. His quick test appeared to confirm exactly what I had suspected: the capacitor had failed. Since replacement capacitors generally retail for around $20, I assumed the repair would involve installing a new capacitor, with a reasonable markup for the part, labor, expertise, and company overhead. Instead, Josh listened to the fan and commented that it did not sound very good and appeared to wobble slightly. He then returned to his truck to prepare several repair options. He remained in the truck for what seemed like an unusually long time for what I believed was a straightforward capacitor replacement. Eventually, I walked out and told him that the amount of time being spent preparing a plan made me concerned that this was about to become a lengthy and expensive repair. I explained that this was not what I was looking for. Josh said he would be finished in a few minutes, so I returned to wait. When he came back, the first option he presented was to replace the capacitor for approximately **$1,000**. He then began describing another option that included replacing the condenser fan motor. That repair would have added approximately **another $1,300-$1,600** to the bill, on top of the capacitor repair. At that point, I stopped him. I told him that I had researched the capacitor and understood it to be a part costing approximately $20. I directly asked whether I was mistaken in understanding that I was being quoted $1,000 to replace a roughly $20 part. Josh responded by asking whether I had gotten that information from ChatGPT. I told him that I could not justify spending $1,000 to replace such an inexpensive part, even allowing for labor, expertise, insurance, overhead, and a reasonable profit. At that point, the proposed price changed. Josh explained that the original estimate involved a higher-quality or premium part. He said that if I wanted a standard capacitor instead, the repair would cost approximately **$500**, with the $125 diagnostic fee applied toward that amount. Feeling somewhat relieved that the price had dropped from $1,000, I tentatively agreed. Josh then went to his truck to retrieve the standard capacitor. Fortunately for me, he did not have one available. We therefore scheduled a return visit for the following Monday. After Josh left, I replayed the entire interaction and became increasingly uncomfortable with how the visit had unfolded. The test capacitor had already demonstrated that replacing the failed capacitor allowed the fan to operate. Yet the initial proposal was approximately $1,000 for the capacitor replacement, followed by a substantially lower price only after I challenged the estimate. I also looked up replacement fan motors compatible with my condenser and found them listed on Amazon for approximately **$100-$300**. I understand that retail part prices do not include diagnosis, professional installation, warranties, company expenses, or profit. However, that comparison made the proposed additional charge of $1,300-$1,600 for the fan-motor replacement even more difficult for me to understand. Rather than wait until Monday, I went to Home Depot and purchased the correct capacitor for **$21**. After reviewing the replacement procedure again, I installed it myself in approximately ten minutes. The condenser fan immediately began spinning, and the air conditioner cooled our home normally, just as it had before the capacitor failed. I called the company and canceled the follow-up appointment. I want to emphasize that Josh was polite, personable, and easy to talk to throughout the visit.

    Polar Express Heating and Air Conditioning

    Polar Express Heating and Air Conditioning

    4.8
    (68 reviews)

    F this business. Called them because my dogs had chewed some wires and foam protecting it…read more The foam length was maybe 3 ft in length and maybe less than a foot to wrap around the cables. They said something around 75$ for coming down. Ok that's fine. Than when they get here they're like well it's gonna be 125$ for the wiring and 100+ for the foam they would wrap around. For only a job of 1 hour. $319 dollars. I could only imagine what something else might cost. This place is a rip off. The job was done good. But too expensive

    I had 2 great install Techs come out today. Samuel and…read moreDevante. First off they were very clean. They never left a mess. They cleaned after them selves durring the install. I had them set up in my garage so they have a clean flat surface to work on. They left my garage spotless. They had to install a new furnace and AC unit in my attic. It was 105 out and 130 in the attic. They never stopped or complained. They set up fans and got to work. They also installed a new X-Series outside. Wow this massive 5 Ton unit is quiet and thin. It is running in the other side of a wall and I cannot hear it. They took 6 hours to remove and install, test and clean up. That was impressive. David our sale rep was also great. He helped us get a deal we could live with. I also op-ed in the maintenance plan so I could keep a 10 year parts and labor warranty. Peace of mind to keep this running smoothly. I will use them again. The cost was fair. $14k- $18k depending on options. I called 4 other places and they couldn't match the cost and warranty.

    KJ's Heating and Air - hvac - Updated August 2026

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