Fantastic Job--- He had to remove a ton of dog hair and he…read moredid. A very nice guy on time and attention to "detail" C

My car feels brand new!!! We have two English Bulldogs that we consistently road-trip with and our…read morecar was COVERED In dog hair. Patrick went through our vehicle with so much detail. Luckily we found them through a Facebook post. They responded immediately when I inquired for pricing and I would highly recommend.

They did an excellent job on our collision repair. This is the second time I have used this shop…read moreand they are amazing. I highly recommend.

They were able to schedule the work while we went on vacation. The work I had was on an aluminum…read morevehicle, and many others would not touch that.

Repeat customer who had a bad windshield install, which was fixed about a year ago. Called to get…read moreinfo on a sunroof replacement. Metro called back with a bid, which I accepted and said they would be out on a certain day to install. I cleared my work calendar for the day and sat and waited. No call, no text, no notice at all just a no show. Have called back three times with no answer or call back to my message. That was over two weeks ago. Did they go out of business? I would avoid them....

They schedule the replacement of my windshield quickly...came to my work...left my car not only…read moreclean...spotless!

Replaced the rear window in my Rav4. Great process, great…read moreservice, great price. Good people to work with

I can't compliment Juaquin / PGS enough. He was quick, knew exactly what he was doing, etc. and…read moreeven let me use his wifi while I waited =). 10 out of 10 stars! I definitely recommend

I would stay clear of here paid a lot of money fora engine I supplied to get built did hardly any…read morework to it kept my money an never did engine or refunded I seriously would not go here

my names Will, have an audi a4, Ceder has been working on my car multiple times over the years has…read moredone a lot of work very knowledgeable. Excellent work highly recommend I referred multiple of my friends to him. Great shop. Doug is a great mechanic. Probably the best mechanic to take a german car too!

I had such a great experience with this company! They were incredibly quick and efficient, and the…read morewhole process was so smooth. They were able to get me in the same day and even came out while I was at work, so I didn't have to miss any time -- which I really appreciated. They did an amazing job cleaning up afterward, and before they left, they made sure I checked that the window rolled down perfectly with no issues. Everything works great! Highly recommend them if you need your window replaced. Professional, fast, and super convenient!

You have ample choices for glass repair and replacement in Portland, most only do one or the other…read more Some I called were three days out, these guys were able to come over within two hours! The installers were cool and relatively fast, they cleaned up nice. Price points were in-line with others. Communicating with the dispatcher was a bit easier than with their competitors.

I had a terrible experience with this company…read more I called to get a quote on a windshield seal leak for my '16 Outback. They quoted me $120 for labor if they could repair it without removing the windshield, and $250 if they needed to remove it. They asked if the windshield had been replaced, but I bought the car used so I wasn't sure. They said factory glass is less likely to break during removal. The address associated with the business on Yelp is only 4 blocks from my house. After they took my info, I confirmed the drop-off time, which is when they said they would come to me. I said I didn't mind bringing it to the shop because it was so close. They said they recently relocated and asked which address I saw on the site. I told them the cross streets and they confirmed it was the correct address. So the next day, I bring my car in, only to be met with confusion by the business owners. They said they contract with Alpha for auto glass work, but are not associated with them otherwise, and were not notified about my appt. I explained the situation and they took my keys. A few hours later I get a call from Alpha saying my leak is fixed and the car is ready to be picked up. I asked what I owed them. He said $220. I had a meeting I needed to attend to in that moment, so I said I would call him back. After my meeting, I reached back out and asked if they needed to remove the windshield. He said no. So I reiterated the quote I received from his associate the day before, and suddenly the price was now $120. I walked to the shop to retrieve my car, payed the business owner, and got in my car to leave. I examined the area that needed repair, and the corresponding leak, only to find it was still leaking and the windshield seal stripping was still pulled away from the windshield. I went back in and told the business owners what I discovered. They immediately refunded my payment and I showed them the leak just to verify my claim. They were very kind and apologetic, and ensured they would cease contracting with Alpha immediately. So now I'm in limbo, with mold growing in my car, after three weeks away from home, and returning to discover the issue. Nothing is resolved and I'm feeling very discouraged. In short, I do not trust or recommend this company. Not only did they not do the repair, they tried to charge me for labor that they didn't do. Hard pass. Find a different auto glass company for your repair needs!

Was so lucky to find Alpha Auto Glass! They were the only company that could even find a new…read morewindshield for my 30 year old vehicle. Clear communication, quick scheduling, friendly service and in my own driveway!! I can't say enough about this business. My car looks like new and I am even hiring them for another job next week - and I'm very picky.

BEWARE!!! I chose this place to repair my Jeep after I was…read morein an accident on March 7th because of the amazing recent reviews. I don't agree with any of the ones I read, except the most recent one that suggested Rene may have been drunk. Unfortunately, I didn't see that review before I made the decision to have my Jeep delivered to this "business". On the day of my accident, I called several shops and was told by each one that they couldn't receive my undrivable vehicle because they were so backed up. When I called RC Collision, I spoke with Rene and he said it would take him a couple weeks, but I could bring it there for now. I expected I would be waiting a bit for an estimate, as all the shops seemed to be backed up, so I was patient for the two weeks he needed. I called back to check on the status of the estimate the insurance company need and got no response. I tried several more times over the next couple weeks and no return call, no estimate, no email. After 4 weeks and many attempts to contact, I went to his shop at 5pm. His posted hours were til 5:30, but the shop was closed, no one anywhere. I did see that my vehicle was there, but just sitting in an open parking lot shared with several other businesses in the center where his shop is located. It was not stored with any security at all. I kept calling until I got someone to answer the phone, and Rene acted like he had no idea why my vehicle was there, and he had no direction on what to do with it. This was after I had left several detailed phone messages with my phone number, email address and instructions for sending over an estimate as well as my insurance person's phone and email information. He seemed confused and started with the excuses that he didn't know how his phone worked and had to fire a guy for stealing, and lost his receptionist. He promised to get right on getting me an estimate (now that my car was sitting there for over a month), but his internet was down at the shop and he was going to go right home so he could have internet. He promised both me and my insurance person an estimate by 10 am the next morning (April 12th). I again left him with my email and my insurance person's email and asked him to send the estimate to us both. Guess what didn't happen before 10 am? He called me around 7 pm with more excuses and told me it would be about $13,000 to fix my car, but needed my email and just didn't know how to contact my insurance person. By the time I heard back from him, I already was working on getting my car transported to another shop as I had no faith that this guy was even sober, or had the capability to even get me an estimate let alone the ability to fix my vehicle. I again left him a message because I couldn't get him to answer the phone to let him know I was moving my Jeep. When the tow truck arrived, (on April 17th...6 weeks after it was originally dropped off!!), Rene was there and refused to let them take it. The tow company conveyed that message to my insurance person who told me. My husband then went out to the lot to be present when the tow truck came to avoid further problems and Rene denied that a tow truck was ever there when my husband asked him about it. The tow company couldn't come out again unless they were sure he was going to release the vehicle. They kept trying to call, and never got anyone to answer the phone. My insurance person, who has gone above and beyond even though she is the agent for the person who hit me, also let me know that he had no reason to keep the vehicle. She said that she had paid him $3,800 for storage that he initially said he wasn't going to charge because it took him so long to get to my car. He must have seen a paycheck from the insurance company when he heard I was moving my vehicle. He still refused to release my Jeep when the tow company offered to pay any balance due, so I am sure he charged them for another 7 days of "storage". He kept my vehicle for another week parked in the communal lot before we could finally get it moved. He also charged the insurance company for storage for the whole time my Jeep was there. He is not honest nor trustworthy, and possibly involved in a bit of insurance fraud with the way he "did business" with me. Do not turn your vehicle over to him! He will hold it hostage for much longer than necessary. It will cost you time, effort and big $$$. My car was finally towed to a reputable repair shop and I had an estimate within 24 hours of my Jeep's arrival.

ABSOLUTELY THE WORST SHOP EVER!! A TOTAL SCAM AND A RIP OFF! DO NOT COME!…read more To make a long story short, i went to Rc Collision because they had decent reviews and were the only shop at the time that would take my car even though i was a bit skeptical because of the few bad reviews it had. Turns out all those reviews are justified he isn't professional at all. When picking up my 2022 brand new camry that i bought in june 2022, i noticed he did not fix any of the repairs needed to be fixed besides the dent and to top it off HE DID NEW DAMAGES TO MY CAR. He completely scrapped both left side wheels from a curb and placed some short of machine on top of my car that gave it while swirl marks. He says he'll offer to fix it but he doesn't actually do it, i've been going back and fourth with him for months. He's told me that he has footage of my car before i took it because he thinks i did the damages to my own car. What he doesn't tell you is that HE saw the footage and deleted it. Because it showed that he indeed messed up my car and will not reimburse me in any way and THIS ISN'T happening to just me, i talked to a few other customers and THEY ALL Told me that when they picked their car up, they had seen NEW DAMAGES on it as well. He's pretty consistent with messing up peoples cars and not reimbursing them in anyways, as well as taking forever with no updates whatsoever. This sums up Rene as a person and body shop owner. - Very unprofessional will lie to you about deadlines and keep on giving you false information - He does not give updates on your car, it is not a priority to him he does them in whatever order he wants and switches from day to day - Doesn't text or call you for anything, unless it benefits him. so be prepared to be ghosted - He seems drunk half the time and has a really bad side when things do not go his way - Will lie to you however many times it takes to make you stop bugging him - Will make your car worse than it already is, you will find new damages - Team is untrustworthy just as he is - He will try to find after market parts and put them on your car and say "they're OEM" - He will also NOT give you the receipt of all parts used, bought, and put on your car. - Tell you he's doing something to get your car fixed but isn't actually doing anything for it - Untrustworthy in every way possible He openly admitted to me that he lies to his customers on purpose because he wants to give them what they want to hear, even if it isn't true. He also admitted that a random person robbed his shop recently which is why he had to start locking his own doors and place bars on them, AS WELL AS AN EMPLOYEE who's been stealing stuff from him. If you need audio proof of our conversations as well text my # 971-227-6958