1. Klamath Boats

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    Fairfield, CA

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    Klamath Boats

    3.0 (2 reviews)
    Closed 7:00 am - 3:30 pm
    Updated 2 months ago

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    2 years ago

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    J & H Marine

    J & H Marine

    4.2
    (44 reviews)

    If I could leave zero stars, I would…read more This is the first review I've ever written -- not because I'm one to complain, but because the level of service I received at this shop was unacceptable and needs to be addressed. I brought my boat in to have speakers installed and the gauges repaired, which were not functioning. After a diagnostic, I was advised to replace the impeller. I agreed, thinking it made sense to get everything done while the boat was already in the shop. When I returned to pick up the boat, the total cost was significantly higher than what I was originally quoted -- with no prior communication or explanation. On top of that, the interior of my boat was returned to me in unacceptable condition: oil and grease stains on the carpet and seats, as if there was no regard whatsoever for cleanliness or care. To make matters worse, after using the boat twice, the speakers and amplifier already stopped working. I reached out, hoping for a reasonable conversation about resolving the issue, only to be told it's not covered. No accountability. No effort to make it right. And as a final touch, a cup holder went missing during the installation -- which they also dismissed. If you're looking to overpay, have your boat treated carelessly, and receive subpar workmanship, this is the place. Otherwise, do yourself a favor and take your business elsewhere.

    After contacting multiple companies that did not follow through on a simple estimate to repair our…read moreboat, we were recommended to go see Eric Koster at J & H Marine by Delta Marine where we purchased our boat. What a fantastic recommendation it became! Eric and Alicia were so incredibly kind and responsive to our estimate request and repair needs. Throughout the entire repair and service experience both Eric and Alicia maintained regular communication on the status of our boat. We were thoroughly satisfied with the fair pricing and the professionalism of the J & H staff that repaired our 2021 Bowrider. J & H has found a new, happy, and lifetime customers! Thank you again J & H! The Martinez family!

    First Class Yacht Sales

    First Class Yacht Sales

    4.2
    (5 reviews)

    Instead of First Class Yacht Sales they should be called "Worst Class Yacht Sales"!…read more Found a boat online that we were interested in that was published both on their site as well a boattrader.com. We saw that they opened at 8AM on Saturday so called a little after 7 and left a message about our interest in the boat, by 8:30 we hadn't heard anything and called multiple times to all the numbers listed on their website. After not hearing back we decided to make the 2 hour drive out to the shop since we were serious buyers. Had cash in hand and everything. After viewing their website we thought it was like any other boat shop, instead it ended up being a shack at the dock. We called several times before arriving and not a single call back. After arriving we kept calling still no answer. Finally left, after 20 minutes back on the road the owner calls, we state how unhappy we were to drive all that way and not a single person was there nor did they answer any calls, his excuse was that they don't open until noon. When I pointed out that their website posts 8am and the sign on the door stated 8am he questioned me like he didn't even know what time they opened. How do you own a company, publish your hours and not even know what time you're open? I just hung up on him. A few minutes later his son calls, again stating they don't open until noon, then has the nerve to say we should call first. Well buddy, we did. Both to the landline and the two cell numbers posted on their site! We ask about the boat we saw advertised and he tells us then that it had been sold over a week and a half ago. What kind of business are they running? Post hours they don't know about, won't answer any of their four numbers listed, then leaves a boat sold on not just their site but another site as well? So not professional!!

    These guys are Awesome I would Recommend them to anyone!…read moreNick is very professional and honest and goes the extra Mile! We had a problem with our boat and called Nick at First Class Yacht and he took care of everything, I am glad I called Nick. First Class Service Thanks Guys!

    Safe Harbor San Francisco Bay

    Safe Harbor San Francisco Bay

    4.1
    (67 reviews)

    Great service and quality. Early 2024 I had a bottom clean and repaint done here as well as some…read moregelcoat fixes. And also some engine work, some electrical and prop work. Bobby the mechanic was great, and managed to clean the oilpan of debris without having to lift the engine. Also got the fuel injectors serviced, new prop shaft, balanced the prop etc etc. Everything went great. Clint the electrician and woodworker fix up some of the shady electrical systems from the previous owner and replace with a proper switch, nicely installed and also fixed the engine instruments. Excellent work. Alex was our project manager. He consistently kept us updated on what was happening, what new things had come up, our options etc. There's an excellent store onsite for everything DIY while there. All in all the work was on time, went well and everything was great.

    **REVIEW FOR SAUSALITO LOCATION**…read more My recent, and rather extensive, experience at KKMI Sausalito was truly top notch. I purchased a boat out of my local area and wanted to accomplish some significant refit work before relocating it to Southern California. The entire crew at KKMI was professional, knowledgeable and just great to work with. They worked hard to stay on schedule and and maintained excellent communication throughout. It's a boat, so there were a few last minute surprises but KKMI managed them well, making sure I did not miss my departure window. Thank you to the entire KKMI team (with special thanks to Project Manager, Mitch) for making a large project as stress-free as possible and delivering a quality result that was proven out on the 400nm shakedown trip home.

    Klamath Boats - boatdealers - Updated July 2026

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