This is a man's place to buy jewelry for your wife or nookie nook side girl. I've been buying here…read morefor a decade. Never thought to write a review. All I can say is I go back because you never know what "find" you will spy in the cases. I like how Victor and the team make FAST decisions on pricing and negotiating. If he can't do what you want then trust me he can't do it. But I have been pleased through the years with good deals on some nice jewelry. I hate paying retail in Galleria Mall. I'd rather come check out the deals here. This is a very secure store. You are very safe inside. The cases are well lit and they will be happy to hand you anything you want to inspect closer. They always clean the items I buy and give me a nice box. For the first time in a decade I brought my wife here today and i could see the gleam in her eye for a nice blingy ring. I could also see she was afraid about the money so I made sure to hurry the deal up before she could refuse. Guess what. She couldn't stop smiling all the way home looking at that ring! Happy birthday. Now what I mean about this being a Guy's store for Guys buying jewelry is I doubt I've spent more than 15 min total in this store at any one time. I go in. Quickly scan. Ask to look at one or two items. Haggle the price. Hand them my credit card to get airline points and next thing you know I'm out the door. They accommodate a guy's need to hurry it along. I hate shopping. I go in to BUY and not shop. PS - a wonderful female friend coworker is how I found this place 10 yrs ago. She said "you ever been there? No! Are you nuts? I gotta show you that place. Your wife will love me later!" Haha. Honestly I give this place Full 5 Stars all day long.

Sure, you can head over to the Houston Galleria and pay full retail. Thing is I hate paying retail…read moreas most do. Instead, I shop at places like Diamond Jewelry and Loan on my trips to Houston. Guess I've been dropping in for around five years now. Here you'll find estate type jewelry along with a good selection of pre-owned watches such as Rolex, Tag Heuer, and Tudor. Watches at least Rolex are sold with a warranty! Adjustments such as links adding or removal are done on site so you can wear your new wrist candy out the door. My purchases have ranged from a $100 all the way to $5,000. Staff has varied over the years yet Victor seems to be a constant in recent memory. His customer service is quite attentive and he will haggle within reason. Took home something I've always wanted a few weekends ago at a good price. See yall next trip!

He tenido una buena experiencia, me han tratado muy bien y son muy profesionales, son buenas…read morepersonas y están dispuestas a ayudarte Se han tomado el tiempo para ayudarme, explicarme y aconsejarme para comprar la joya adecuada para mí. Me he sentido muy cómodo comprando mis joyas aquí, ¡volveré a este lugar!

They were so supportive of my situation. I purchased an engagement ring. They sized it perfectly…read moreand chose a near perfect stone. Their prices were good and they worked fast. Quality is too notch and the person I gave the ring to has been smiling ever since.

Sent pictures of the jewelry I wanted to sell. Tenenbaum responded they were interested and made…read morean appointment for me to come. They're 1 hour away from me. Hayden took my jewelry to the back where his equipment was and a coworker who was going to assist him. Took 20 minutes for them to come back and say, "Sorry, but we're not interested." Are you kidding me? I now drove an hour back home. Two hours of my time to bamboozle me. Save yourself the time.

I received a phone call last week from one of the managers at Tenenbaum who had recently had my…read morereview come across her desk. She said that she was mortified by the way the situation was handled when I brought my ring in and was hoping that she could make things right. At this point it had already been 2 weeks since I had brought the ring in so I had long since taken it to another jeweler to have the ring repaired. She was very apologetic and invited me to come back in the store whenever and to contact her personally. I appreciated that she reached out and acknowledged my experience. It doesn't negate the interaction I had with my sales associate and the jeweler but I do respect that she followed up and while I cannot say that I will be a returning customer at this point, I would take it into consideration. Full honestly, I think I would consider making a purchase there again but would likely not turn to them for any alterations or repairs in the future.

I can not say enough about, not just this store, but the entire experience. Not only is there…read morebeautiful jewelry you can walk in and buy, but they custom design and make your dreams come true. They custom designed my engagement and wedding rings. Starting with pictures of things I like, making 3D mock up for me to try on, and then bringing in diamonds to try in that model. They stand by their work and every time I go in they take my jewelry from me and clean it. This is also a family owned small business from right here in Houston. I have got to know the family pretty well and they are invested in customer happiness. This is the best not place I will ever buy fine jewelry. Be

Marco made what should have been an enjoyable, exciting experience into one that was surprisingly…read morefrustrating. We made it clear from the start what we wanted (a simple gold ring with an olive green sapphire for her and a matching ring and inlaid stone for me) and our budget range. Marco consistently responded with the wrong material, suggestions outside our price range, or some other frustration. At the bottom is a link to our text history, first from my partner's number and then mine (the experience was making her stressed and she wanted me to take over). I've annotated it for easy consumption to show how we were constantly fighting an uphill battle trying to get him to listen to our needs/wants only to be ignored. We tried to remain pleasant and understanding throughout but it became harder and harder as it became obvious he wasn't interested in listening to us. So we decided to not pursue our rings with him further. We found it hard to trust something so special and important to someone who can't follow simple requirements. Or someone who kept giving us options outside of our price range, and who now wants us to trust their judgement and not give any further estimates (even if we brought in our own stones). Or someone who simply seemed disinterested in what we had to say. I confronted him with our texts, explained how we felt, and asked for at least a part of our $500 deposit back. He refused, and when I started to go over our texts to show why we felt justified in asking for our money back, he said the texts "make him look stupid". Well here are the texts for everyone to see his own words, you can make the call yourself. Other gems from our last meeting include him claiming his time is worth $450/hour (to explain keeping the whole deposit) and a "funny" anecdote where he initially estimated $2,500 to repair a ring and ended up charging $12,000 (to justify why he can't give estimates). I have our meeting recorded (single party consent state) if anyone is interested. As a small business owner myself, dealing with shifting and unknown requirements, I understand it's hard to give a price only for something unexpected to pop up, but what I don't understand is how you can treat a customer with such inattention and disregard and still feel justified in keeping any amount of money. I would be filled with shame if I treated a customer this way and then refused to empathize with their experience. Marco strikes me as someone who is excellent to work with if your visions and budget align, but he is disinterested in what you have to say or think if they don't and isn't capable of seeing things from any point of view but his own. Text messages: https://imgur.com/a/JYF3Fm5 Edit: per the owner's response, they tried working with us within our budget; given that the budget was clearly stated at $4k and the the suggested gems themselves were near or more than that, it's pretty obvious Marco either cannot read or was planning on doing the gold ring + labor for free.

This will be the only jewelry repair store I will use moving forward!!! The customer service is top…read morenotch and their work is impeccable! I had several very sentimental pieces that needed to be repaired and I am so glad that I chose Silverlust! Even if I didn't live in the area, I would still make the drive to them! Perfection all around!

Finally able to wear a ring I've had forever. Also picked up another ring. Never can have too many…read morerings. Great service!!

if your jewelry is worth $10, they will offer you $1. Complete waste of time coming here. This…read moreplace is for ppl who doesn't know the value of authentic gold and jewels. Get multiple appraisals before settling

Appraised my jewelry the same day, provided certificates, and were friendly to boot. I didn't shop…read morearound so can't comment on affordability. I was more into trustworthiness, and they fit the bill.

BEWARE BAD BUSINESS‼ I tried to make a $20,000 purchase from them and they raised the price to…read more$28,250 and told me gold has went up! Only after I made a stink they said they will lower the price back down to $20,000. I asked them to provide photos because they only posted one on line which is blurry. How do you make a $20,000 purchase based off a blurry photo? I am still waiting for the photos!! They same one thing and do another. They have only been open two years and if you call the business phone number they don't even answer the phone. The only way to get in touch is to email them which most of the time they do not respond. Bad communication too! All the signs of a bad business or scammer. BEWARE‼

Gilad was absolutely amazing and super nice in helping me and my husband with design of my ring. He…read morewas extremely helpful!! They also have a large selection of beautiful diamonds. This is your place for costume jewelry- highly recommend!!

This is a family-owned business that is great. They are the friendliest, salt of the earth-type…read morepeople to deal with. They did ring resizing and Jeremy did custom-ordered ring, walking me through every step -- beautiful!!! Would recommend them to anyone for your jewelry needs!

Mr. Rento is the most pleasant person in the Houston underground tunnel. He fixed my battery watch…read morein under 5minutes and put some love into it by buffing jt clean. Will be going back for any and all jewelry repairs.