I do not recommend Knockout Carpet Cleaning. They steam-cleaned my are rug without vacuuming first, causing all the hair and dirt to soak in rather than being removed. After they "cleaned" it, I vacuumed and pulled up a layer of hair and dirt as seen in the photo - proving it was never properly prepped. When I asked if they had vacuumed beforehand, they claimed the hair "wasn't visible to the naked eye," yet it was clearly visible. They also knew I had a dog so dog hair should be something they think about. They seemed rushed, which pressured me into paying before I could fully check their work. When I reached out, they initially offered a $50 refund or to come back to only get the hair off, but when I asked if they would redo the entire rug properly, they stopped responding. On top of that, their hose scuffed my brand-new baseboard, which had just been touched up a few days prior. I had to do my own vacuuming, re-clean the rug, and now cover the cost of the baseboard touch-up--all of which should have been reflected in a proper refund. As of now I have no refund. To make matters worse, they wouldn't confirm whether they vacuumed my couch before steam-cleaning. Their excuse? That I should have told them to vacuum first - which should be standard practice. Any professional knows that steam-cleaning over dirt can lead to mold growth. Now, I'll have to replace my rug sooner than expected. I expected professional, thorough service, and instead, I got rushed work, damage to my home, and zero accountability. Avoid this company. read more

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Liked this service. Cliff was on time (within half hour window) and provided the carpet cleaning as described at a very reasonable rate. They also work on Sundays which is a huge plus in San Diego (about 95% of the businesses are closed). Honored Yelp voucher and was very pleasant in provision of service. Their rate was the #1 priority for me as well as the sq ft that the price covers, since it was an investment home. The carpet looked really bad (to the pt where I considered replacing it), but he was able to clean it to what I consider 'good condition' in 1 shot (20 mins for a 225 sq ft room). I maybe would've liked to see if it could get any better with another once-over, but I've heard you can't wet the carpet too many times. In any event, I was happy with the end result at the price point that I paid (stairs were extra that I was hoping to have covered since it's part of the room, but I understand it's harder). I would definitely consider them again the next time I need carpets cleaned. read more

Knockout Carpet Cleaning - Carpet Cleaning Near Me

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These guys are amazing!!! I've used knockout carpet cleaning several times and every time they knock it out of the park for us. Our carpets and floors look so good and I couldn't thank knockout carpet cleaning enough for all they do. I spoke with Cliff and he is very friendly, professional and courteous of my time. Prices here are much better than any other place and I highly recommend you give them a call 5 stars to knockout carpet cleaning read more

Cliff responded quickly and came out the next day to clean 3 couches and a rug. He did a fantastic job. He was prompt and courteous, we'll be using his services again read more

Booked the appointment a month in advance and he almost had to move it the day of the cleaning, he doesn't wear his mask correctly, that bothered me. Had to have the carpet re-cleaned, it was not cleaned well enough, I called and left him a message about the cleanliness and having to get it redone by him, he never got back to me. read more

My pup had an accident on my friend's rug while they dog sat for me. So I called different carpet cleaning services and ultimately decided on Knockout carpet cleaning because Cliff sounded the friendliest and was most informative, as he explained to me the different cleaning methods. He offered to clean multiple rugs for a flat rate of $99. When Cliff came over to clean the rugs, I felt the same friendliness. It was pleasure getting to know him better as he worked. I would use his services again. read more

I got my 6 bed rooms and an area rug serviced. It was a total waste of money. It took him a little over an hour which should have been a red flag. This session was supposed to include scotchgarding service as well. I am not convinced that he actually completed that service. There were a few spots on the carpet I expected him to work on, but they were barely touched. I bought a Hoover carpet cleaner and cleaned up the spots myself. They were easily removed. Save yourself money and just buy a carpet cleaner over amazon. read more

Knockout Carpet Cleaning - He didn't do any spot cleaning. These spots were left throughout the carpet. - Carpet Cleaning Near Me

Worst carpet cleaning company ever!! Can't even tell they cleaned the carpets. For starters they spent very little time and it shows! When tried to get them to come out and fix their obvious poor excuse of a cleaning, they wanted to charge more money!! If you are looking for a good carpet cleaner, keep looking, cause it's not Knockout Carpet Cleaning! read more

Cliff did a fantastic job on both my sofa and area rug. My older sofa looks almost new. Fair prices. Nice guy.

We were so pleased with Knockout and Eric when we had our carpets cleaned last year. We found Knockout on Yelp and we were impressed by the good reviews; however, when we scheduled Knockout in March, it was very disappointing. First, there was grumbling about the agreed on price. The house was totally empty, so no furniture to move...did that mean more to clean and that is why he was unhappy with the agreed upon price? His attitude seemed to be just get it done...and get out of here--stains and furniture indentations were still visible and they just could not be bothered with trying to please us. As others have said, we don't mind that they are more expensive if they do a good job--but this time it was minimal. Even the pre-cleaning vacuuming was not well done. Areas near the windows were still dusty and had never been touched by pre-vacuum or the cleaner!! read more

Cliff did a great job of cleaning our condo's carpets especially since they haven't been cleaned in about 5 years. 5 stars easily. That first part of this review was given to get $15 off the cost. No wonder so many great reviews on here. But he missed a big noticeable spot right at the entrance of my place and hasn't replied to my text message to complete the job. 2 stars now. read more

I contracted Eric with Knockout to clean the carpets in my townhouse after my tenants moved out. They had lived there for 5 years and had a dog, and I think with a rented DIY carpet shampooing machine b/c the place had a humid, musty smell when I entered and the carpet was still damp (a day after they moved!). Despite their effort the carpet was dark and dingy and though initially I did not see any stains, after about two days stains started showing up (I suppose the shampooing hides them for a short time). The carpet did not look worn anywhere, but it looked so dirty that I figured that I would have to replace it in order to get new tenants in. But on a friend's recommendation, I searched for a professional carpet cleaner and found Eric with Knockout. He was on-time, professional and really had lots of recommendations for me on how to keep the carpet looking great. He spent several hours working, and when he was done the carpet was dry, the humid/musty smell that the previous tenants had left was gone, the carpet was perfectly vacuumed and it looked fantastic. So my initial reaction was "great...but let's see if I don't see stains coming up in a day or two". It's been two weeks and still nothing but very clean carpet. I've even decided to contract Eric to clean the carpets in my own home, and will for sure call him again to keep my rental property's carpets looking great. His price was extremely reasonable given the amount of time he spent working and how he left the carpet. And since I don't have to replace the carpet now, Eric actually ended up saving me lots of $$$$$. read more

We've had these carpets cleaned once before (by a different company) and, even though the result looked ok, we could tell that it was not the greatest service based on the color of our (previously) white socks after walking around for a couple of minutes the day after the service was done. So this time we did some research and ended up calling Eric, based on the great Yelp review below. My husband and I were very encouraged by the "no hidden fees" (unfortunately so common with other companies). We described the place on the phone, got an estimate (the same we got on their website) and, when the service was done, he charged us that amount minus 10% (the discount for first-time costumers). When quoting, his price might not seem the cheapest, but you are sure that the price quoted will be what you'll really pay (unlike other companies that offer a great deal to later on mention that the price doesn't include stain removal, vacuuming and a lot of fees - so you end up paying more and feeling fooled). Eric is as nice as can be. Besides doing a great job with the carpets, he used his super vacuum cleaner on an area rug and also gave us some suggestions of good vacuum cleaners and tips for cleaning spots (we have a dog), so we can keep the carpets clean for longer before having to hire him again (!!!!) After drying, the carpets feel fluffier and so soft to walk on. Of course, I put some white socks on to walk around - just for the pleasure of it - and they were still white when I removed them a couple of hours later. It was a great job done by a really nice guy and we are very pleased with the results! read more

First of all, let me state clearly that the off-white carpets in the house I'm renting had quite a few dark stains and gray traffic areas where people traipsed in and out of the house. All are now gone and the carpets house-wide are a uniform color without a lingering hint of a stain. Eric, the business owner, did the job himself and took the time to explain to me the process he was using throughout the 2.5 hours he was here. So, yes, I am very happy with the results of the cleaning process. What REALLY sold me on Eric and Knockout, however, was his attitude and business policy before he even pulled his van into the driveway. I called Eric midweek to ask about his cleaning approach and get an idea of price. He explained that he used an oxygenation process like other services, and that it was very effective on almost all discolored areas. Unlike at least one competitor I spoke with prior to Eric, he was happy to stand by an online estimate, which I got from the calculator on his Web site. He also gave me a 10 percent discount for using the online tools. I simply entered the number of rooms, stairs and other open areas, and the calculator generated an estimate that Eric honored. A previous call to another service got me, "Oh, we'll have to come out and measure the rooms to give you an accurate quote." Um, no you won't. Excellent and friendly service and a progressive approach to the business are more than enough for me to highly recommend Eric and Knockout Carpet Cleaning. read more

Eric was simply amazing. Frankly, I am still stunned that he was able to get out stains that had been in my carpets for years! I had simply given up on those sections of our very old carpet in our kids' rooms. However, Eric saw them as a challenge! He even asked specifically what kind of carpet it was because he uses different equipment for different types. The rest of our house has carpet that is relatively new (about 4 years) but it really needed a good cleaning due to our dog, kids etc. It now looks gorgeous! And the best part? No hidden fees to get our stains out (a couple dog accidents) or move chairs, etc. Eric quoted me a price on the phone, gave me the new customor 10% discount, and the price never changed. Plus, Eric is such a genuinely nice guy that I felt comfortable leaving him to clean the carpets while my daughter and I went out to run errands. He simply called and told me when he was finished. I know this is a long review, but I really debated about who to use for my carpets. I've never been totally pleased by anyone like I am with Eric. I highly recommend him!! read more

I called Knockout Carpet Cleaning and I spoke to Cliff, they were at my house the next day. Job well done excellent Service & excellent customer service. Thank you Cliff. read more

I needed my carpets cleaned really bad and on short notice. I looked on Craigslist and came across knockout carpet cleaning and expressed my needs. Cliff (owner) reviewed everything with me an said he can be at my front door in about 3 hours. He showed up in 2. I have had my carpet cleaned by other companies and I was not impressed. THIS IS BY FAR THE BEST CLEANING I HAVE HAD. I even posted them on my Facebook for my friends and family to call. Thank you Cliff. Jill read more

Knockout Carpet Cleaning - Cliff - Carpet Cleaning Near Me

Had a very pleasant experience today, he was knowledgeable of what he was doing, carpets came out really clean. Price was very reasonable..I will definitely recommend this company for all your carpet cleaning needs. Cliff Tatum was his name Great job! read more

Cliff and his team do exceptional work. Very professional, friendly and very thorough. Best cleaning my couch has ever had. I will definitely use them again and will recommend them to my friends and neighbors. Thanks for a job well done Cliff. read more

They did it again. Three cleanings in three years. Every time the price is great, the owner/operator shows up on time, and the carpets and rugs look great. read more

Very good company with great pricing and a VERY good job!! We have two dogs and one that sheds a lot therefore stinks up or stairs . Cliff and his partner came in and cleaned our carpeted stinky stairs and our kitchen counter tile and grout. They both were very professional. The smell is gone on the stairs and my kitchen counter looks shiny still!! It's been about 3wks now. Thank you again for doing such a great job at a very reasonable price. read more

First time using Knockout Carpet Cleaning. Cliff gave me a quote over the phone and I set up an appointment. He was on time and super friendly. We walked through the house and after his advice I decided I didn't need to clean some of the rooms. That actually brought the price down a tier but he didn't seem to mind. He was more concerned about doing what was best for us and our house. He did offer a few upgrades but wasn't hard selling me, he was just letting me know what other services were available should I want them. I declined them and that was that. It's been a few weeks since he cleaned our house and the carpets still look great!! I'm not sure how Cliff's prices or service compare to other companies but he is an honest guy who cares about making sure things are done right. I believe Cliff said that he recently bought the company. I hope you give him a chance and help him get started. He deserves a chance. read more

UPDATE TO BELOW REVIEW: Cliff called and apologized and took the blame for what happened which "was" the professional thing to do. He also offered to do my carpets free next time to redeem himself and Knockout and won't be using the guys he sent any longer. I thanked him for that and I don't think this would happen again. I can't say I recommend Knockout since I never used them, but if you are in the Carlsbad area, you might want to give them a chance. He does have some good reviews from other Yelpers. =============================================================== Started out well..thought I'd found a carpet cleaning service I could trust to do a great job. I was willing to pay for it. I did my part in vetting a reliable service...I thought. I talked to Cliff at Knockout and worked out the price and a time. I was having numerous carpets and area rugs cleaned at a rental home. The owners are very particular, have wood floors, and I wanted to be able to leave the house in perfect condition. Cliff didn't come. He sent two guys that looked like they were sleeping on a park bench last night. Sloppy, dirty, and unprofessional. I called the owner and told him I was not happy and cancelled. read more

They did a good job. Same day service. Plus, the Yelp $100 for $150 deal saved us some good money. We're probably going to need them to come back out and take care of one more room (cat pee). I trust them to go back... read more

I called Knockout to clean my condo the day after my tenants moved out and the new one was moving in. The previous tenants had not cleaned properly and their pets had soiled the carpet. Eric (the owner) managed to squeeze our job into his busy schedule within 24 hours, so that the new tenant could settle as soon as possible. Eric was on time and was very professional. After looking at the apartment and identifying the areas where the pets had stained, he started immediately. He was able to work around some of the furniture and boxes already in place. When he was done, the carpet looked great and the smells were gone. His price was very competitive and there were no hidden fees.The quality of the job was excellent and I was very impressed with his service. I highly recommend Knockout Carpet Cleaning read more

Like others said, Eric is on-time, personable, and full of tips/tricks about everything carpet and cleaning. A wealth of knowledge, really knows his stuff. I thought Folex was the best pet stain lifter and he suggested hydrogen peroxide. I googled it and now can't wait for a pet accident...sorta. His equipment is new, he works hard, he is upbeat. The place looks great. I normally get my carpets cleaned annually. He shared that January is a slow season, so get him on your calendar NOW. I'm definitely using him next time. read more

We have used knockout for the last 3 years and have been happy every time. Green, zero residue makes us feel better with the babies in the house. Cliff was wonderful. Punctual, friendly, and fast. He got out all our banana and avocado stains from the kiddos mess! Our carpets looked horrible before cleaning, and brand new once cleaning was done. We plan to continue using knockout for our annual cleaning. read more

I needed my carpet cleaned asap for a move out and Cliff came out the next day and finished the job quickly and efficiently. The carpet looked great and he added a pet deodorizer which smelled great too! Cliff called me each time to coordinate meeting up or if he was running late. This is local small business which is always great to support and I would recommend this company to anyone who needs their carpet cleaned. read more

This guy goes by several different names I later found out. When I caught him his name was Cliff. He kept saying how "used" to work for Stanley Steamer, like that had any bearing on his performance. I overestimated my square footage for a price quote. He actually was a little higher than other companies but I got along with him so I decided to move forward. When he arrived right off the bat he kept saying how my place was so much larger than he expected. He then increased his price by $50. I showed him the door and while walking him out I noticed his older van, which earlier he kept saying how new his equipment was. Long story short D-Mac Restoration cleaned my carpets. Look up others reviews to make your own decision. D-Mac I will see you again. Stay away from this company unless you want to be lied to. read more

Fair Price, didn't change it when he got here! Owner did the work himself. Clean cut, excellent work, took care of all the pet stains odor free. Hard worker, punctual . You can't go wrong going with knockout. read more

We've used Knockout 3 or 4 times over the last couple of years, and they had always done a good job. I'm not sure what happened this time, but we definitely won't be calling again. I called and talked to Cliff about cleaning the new house we were moving into, and the townhome we were moving out of. The guy who showed up at the new house looked like he just rolled out of bed, but did an acceptable job on the already pretty clean carpet. The guy who showed up at the old place was almost 2 hours late. When he did show up, he seemed frantic and smelled awful. He actually smashed small holes in the walls going up the steps from slamming the brush into them. He left some small spots of cat puke that had been under the bed (which I later cleaned easily with soap and water). He also scratched the corners of the walls up so bad that my husband spent a full day painting them before the new people moved in. Cliff has cleaned ours directly in the past and was very professional. If you decide to try this place, make sure you request he be the one to clean. read more

Cliff & his associate did an EXCELLENT job! Needed the carpets cleaned & scotchgarded in the house we're moving into with our 2 year old daughter. They were ON TIME *rare in CA, lol, I'm a TEXAN. Also, when I called the night before to add an outside rug to be cleaned it was no problem. They are professional, punctual & flexible at a fair price. Yay, Knockout! read more

Awesome service! Didn't have to wait for an appointment, guys showed up on time with good equipment and an organic treatment. My carpets look great! Definitely using them again. read more

We moved into a new place and the carpets smelled like dog, even after Stanley steamer came by. These guys got rid of the smell and made the carpets look a lot better. They are very prompt and very cost competitive. This is the 2nd time we've used them and they have done a great job both times. read more

Knockout Carpet Cleaning did a great job cleaning our carpet. They were punctual, friendly and professional. I would use them again.

We have had our carpets cleaned by Cliff for years now and he has always done a very thorough job. Our carpets always look amazing when he is done, which is why we have remained loyal customers for so many years, and why we will continue to use knockout carpet cleaning for many to come! read more

Cliff performed a miracle. our family is very busy and very big. We thrashed our carpets and the spots were out of control. I have had other cleaners come and they did a pretty good job. I thought I would break the cycle and give the local guy a chance. Great decision! 245 out of 246 spots removed! Super easy going guy, no pressure for extras, he just got the job done, and did a fantastic job. Thanks Cliff! read more

Called Knockout on short notice (Tuesday at 4pm) and they were at my house Wednesday at 9am. The team did an excellent job on the carpets and brought my worn carpets back to life. They were efficient from start to finish and competitively priced. I'd definitely use them again in the future. read more

We were so pleased with the quality of work done, the efficiency with which the technician use and the very little time it took to get the job done. The reasonable price was a bonus. Thank you Cliff! read more

Cliff showed up on time and with only a days notice. I was very happy with knockout's service and the crew was extremely respectful and professional. The guys did a great and I will definitely be a repeat customer! Thanks Knockout!!#!!! Kenny G read more