5 star experience. I was looking for a jeweler for my fiancee. I looked online for rings; no luck…read more I looked at mall jewelers; no thank you. I had a friend of mine tell me that her fiancee got her ring at Baxter's, so i put that feather in my hat. I "snuck out" and went to Baxter's thinking I was just going to inquire about a ring but I ended up walking out with a slip and a down payment on a ring! The staff at Baxter's couldn't of been any better to me. They had beverages, a cozy couch to sit on, and most importantly WORKED WITHIN MY BUDGET. I was looking at a princess cut ring, but it was WAYYY out of my budget. Fortunately, the awesome people at Baxter's got a smaller diamond from the back and even let me use the glasses to inspect the diamond as they explained it to me. There was no "shadiness" with them. They really put me first. After I proposed to her, we went in and got her ring sized to fit. They're customer service was just like when I went in and they adjusted her ring for free. We'll be getting our wedding bands here too...If you need a jeweler...Baxter's got your back.

Baxter's is by far the best jeweler! Paul has helped us a few times, spending time with us and…read moremaking sure we could get our repairs done in a very timely manner. When they clean my rings, they sparkle like new! Mike has also been most helpful. Not only is it absolutely beautiful with amazing pieces, but they make you feel like a valued customer every time! I wouldn't go anywhere else!

Told me 1 week to fix my earrings but left me hanging for 10 days and didn't work on my items until…read moreI said i was going elsewhere that is cheaper and won't lie about the time it takes to get done. Save yourself the time and money

I walked in and the short older woman took one look at me in sweats and regular Lands End jacket…read moreand she yelled something I didn't recognize and quickly left to the back - no one else was in the store at the time. A msn comes out and I explained I wanted to replace the center stone on a vintage ring and I believed they had experience with old pieces. He looked at it and said it would cost couple of hundred dollars for a sapphire or something similar; I said ok, however I explained that I was thinking about a particular gemstone. He said he would get back to me and and wrote my name and number on the tiny flip page calendar on the desk. Not the best way to treat a potential customer - but needless to say, no one ever got back to me. As I was leaving three women who were not a person of color, walked in and the short older woman emerged from the back and eagerly went to help them. Way to discriminate- just don't bother! Un-American

After much research I decided to utilize New England Gold & Silver Jewelry. When I placed my…read moreinitial call they were courteous and knowledgeable. When I finally visited the actual store I received excellent customer service and was amazed with how quickly my visit was completed. I would highly recommend this jewelry store for buying and selling jewelry.

The folks at New England Gold & Silver Jewelers are fabulous to work with! Thorough, patient, and…read morethe work they did was perfect. I had my claddagh ring repaired and they made it look better than new. Would definitely stop there first for all my jewelry needs. Thank you!

I went in for an engagement ring, gave my price range and picked the first choice they showed me…read more They didn't try to upsell me and it was a seamless, pleasant experience. The diamonds are lab grown and I'd done a little research on this and it was fine for me. My conclusion was my fiancé would not care if it was lab grown one bit as its a symbol of our love and she's a thrifty lady. The ring looks amazing and I can't wait to propose. My only critique is the dog in the shop is a bit to enthusiastic.

The Diamond Bar should be your Go-To jeweler!!! Steve is the absolute best. He was so helpful from…read morethe start and educated me on diamonds and engagement rings and helped me find the best ring for the best value- and he helped my wife so the same!! If you are looking for beautiful jewelry, for a great price and awesome customer service, you found your place. I have recommended Steve to everyone I know and I will be a lifelong customer!

I cannot give enough high praise to Robert Corio Designs/Hegeman & Co!!!! I have now worked with…read morethem to make or redesign 5 pieces (4 rings and a necklace, including our wedding bands and my engagement ring), and throughout each process they have showed tremendous expertise and creativity, and complete patience and attention. Bob and his team are an absolute joy to work with, you simply cannot find jewelers like them elsewhere. Their pricing is also very fair, especially for the quality of product and service. I originally went in to have a wedding band designed and made using heirloom diamonds - they helped me as we worked through different design ideas, and ultimately ended up making me an incredibly unique and beautiful wedding band. My fiance had a general idea of what he wanted his band to look like, and they made his vision come to life perfectly as well. Later, I decided that my engagement ring could benefit from a new setting, and Bob immediately saw what was needed and made it happen within a week. My fiancé and I both can't believe how much better the ring looks now. After that process went so well, I decided to bring another heirloom ring to have repurposed into a necklace for my mother's 60th birthday. They created something that honored the original art deco design while updating it for modern every day wear- my mom was ecstatic. My grandmother was the original owner of the heirloom pieces, and a jeweler herself, so I was excited to show her the pieces. I finally got to travel to see her this month - she was in awe of their exquisite work and she wishes she could come to Providence to meet Bob and the team. I cannot imagine using another jeweler!

Such a cool shop filled with so many different pieces from numerous jewelry artists. Don, the…read moreowner, told me he's been in the same spot for 40 years. It's clear why, he's knowledgeable, helpful, and his repair services are top notch! Prices are super reasonable.

Thank you to Don for being so friendly and helpful…read more I met Don while walking a friends dog. This pup clearly 'knew' this shop and just ran right in with me in tow! After chatting with Don for a bit, and him giving the pup a treat, we began to discuss the Providence Jewelry District of the past. You know, the one where there were a bunch of jewelry companies in downtown? Anyway. This reminded me that I have a sentimental ring that no longer fits me and Don offered to take a look and see if he can resize it for me. Next trip into the city, I brought along the ring and Don got to work. Sadly for me, the type of ring it is does not allow for him to resize it without dramatically changing the appearance. Well, now I know. I appreciate his efforts, honesty and integrity. He shined up the ring before returning it to me as well. There was no charge for this attempt and I very much appreciate his thoughtfulness. The shop is a collection of many jewelry artisans work. Earrings, necklaces, bracelets and rings. Along with a plethora of very unique wall clocks, this is one fun and funky shop. If you are looking for a quality gift for a friend or loved one, I definitely recommend you stop by and check out Don's inventory. If you have a piece of jewelry that needs a new setting, resizing, repair or cleaning, I recommend you stop by and ask Don about that as well. I very much appreciate his work ethic and will recommend Don to anyone and everyone. Thanks Don!

Grace is a true GEM! Pun intended. She's kind, personable,…read morefunny, and remembers the things you say. I went for a simple ring upsize but her attention to me made me feel like I was there to buy a new ring! She's honest and extremely knowledgeable about all things jewels - and I'd recommend her to everyone!

I have so many incredible things to say about Grace. My fiance worked with Grace to design my…read moreengagement ring and I could not possibly love it anymore than I do. We again worked with Grace on my fance's wedding ring and we love the design so much that he can't wait to get the ring in his hands. Grace is just a joy to work with. Not only are we over the moon with our rings but she provided so many helpful tips for our wedding planning process, as we are not from the area. She is the absolute best!

I had a very specific vision for my wedding jewelry and thank God I found Alexa and her crew! They…read morewere able to bring my vision to life in the most amazing way and took the time with me to make everything perfect! They are even working with me to make my jewelry into things i can wear everyday. Even when in the shop i picked up a few pairs of earrings as gifts! I will also say, that for something handmade, the jewelry is all top quality and absolutely amazing! I can't wait to go back!!